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Panera Bread data breach exposes 5.1M customers

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Panera Bread data breach exposes 5.1M customers

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Another major consumer brand has joined the growing list of companies hit by serious data breaches. Panera Bread has confirmed a cybersecurity incident after the hacking group ShinyHunters claimed it stole millions of customer records.

The breach exposes a wide range of personal details, raising real concerns for anyone who has ever placed an order, created an account or shared contact information with the popular bakery chain.

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SUBSTACK DATA BREACH EXPOSES EMAILS AND PHONE NUMBERS

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Panera Bread confirmed a data breach after hackers claimed they stole millions of customer records containing contact information.  (AP Photo)

What happened in the Panera Bread data breach?

ShinyHunters added Panera Bread to its data leak site earlier this year, initially claiming it had stolen more than 14 million customer records. According to the group, the stolen data includes names, email addresses, phone numbers, home addresses and account-related information.

Panera Bread has since confirmed a cybersecurity incident. In a statement to media outlets, the company described the exposed data as customer “contact information” and said it has contacted law enforcement and taken steps to address the incident. Panera has not shared technical details about how the attack occurred or whether customers need to take specific actions.

Even “contact information” can be dangerous in the wrong hands. When combined, these details can be used for identity theft, targeted phishing and highly convincing social-engineering scams.

ShinyHunters claims the attackers accessed Panera’s systems through Microsoft Entra single sign-on (SSO). While Panera has not confirmed that claim, it closely mirrors recent warnings from Okta about a surge in voice-phishing attacks targeting SSO platforms.

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In these attacks, criminals pose as IT or helpdesk staff and call employees directly. They pressure targets to approve authentication requests or enter login credentials on fake SSO pages. Once attackers capture session tokens or credentials, they can bypass some forms of multifactor authentication and move laterally through company systems. This approach relies on human trust rather than technical exploits, making it increasingly effective.

How many people were actually affected?

At first glance, claims that 14 million customers were affected suggested an enormous breach. However, researchers at Have I Been Pwned? later clarified that the attackers stole 14 million records, not data tied to 14 million unique individuals.

After reviewing the leaked dataset, researchers now estimate the breach affected approximately 5.1 million unique people. The exposed information includes email addresses along with associated names, phone numbers, and physical addresses.

That distinction matters, but it does not eliminate risk. Once stolen data is released publicly, it can spread quickly across criminal forums and be reused for years.

149 MILLION PASSWORDS EXPOSED IN MASSIVE CREDENTIAL LEAK

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The hacking group ShinyHunters leaked stolen Panera customer data online after an attempted extortion failed. (Panera Bread)

Hackers leaked the data after extortion failed

ShinyHunters reportedly attempted to extort Panera Bread before publishing the stolen data. When those efforts failed, the group released a 760MB archive containing millions of customer records on its leak site.

This reflects a broader shift in cybercrime. Instead of locking systems with ransomware, many groups now focus on quietly stealing data and threatening public exposure. These attacks are faster, harder to detect, and often just as profitable.

ShinyHunters has used similar tactics in other high-profile incidents involving Bumble, Match Group, Crunchbase and other consumer platforms.

Lawsuits filed after Panera breach disclosure

The breach has already triggered legal fallout. Multiple class-action lawsuits have been filed in U.S. federal court, alleging that Panera failed to adequately protect customer data.

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The lawsuits claim Panera knew or should have known about security weaknesses and seek damages, improved security practices, and long-term identity theft protection for affected customers. Panera has not publicly commented on the litigation.

A troubling pattern for Panera Bread

This is not Panera Bread’s first major security lapse. In 2018, a cybersecurity researcher revealed that Panera had left millions of customer records exposed online in plain text. That incident later led to lawsuits and settlements.

Repeated breaches often point to deeper challenges. Large organizations can struggle to secure cloud services, identity systems, and employee access at scale. When attackers target identity platforms instead of infrastructure, a single mistake can expose millions of records.

We reached out to Panera Bread for a comment, but did not hear back before our deadline. 

GRUBHUB CONFIRMS DATA BREACH AMID EXTORTION CLAIMS

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Exposed contact details like names, emails, and addresses can fuel phishing scams and identity theft long after a breach becomes public. (Donato Fasano/Getty Images)

7 steps you can take to protect yourself following the Panera data breach

When a major consumer brand suffers a breach, customers often don’t realize the risk until weeks or months later. These steps help limit what attackers can do with your information if your Panera data falls into the wrong hands.

1) Use a strong, unique password for every account

If you ever created a Panera Bread account, reset its password immediately. If you reused that password anywhere else, those accounts are now at risk, too. Attackers routinely test breached passwords across email, shopping and banking sites.

A password manager helps by generating strong, unique passwords for every account and storing them securely so you never need to reuse credentials. Many password managers also alert you if your email or passwords appear in known data breaches, giving you an early warning to lock things down fast.

Our No. 1 password manager pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.

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Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.

2) Enable two-factor authentication (2FA) wherever possible

Two-factor authentication (2FA) adds a second step to the login process, usually through an app or device you control. Even if someone gets your password through phishing or a breach, 2FA makes it much harder for them to access your account.

3) Be cautious of phishing messages

Cybercriminals often follow up breaches with fake emails or in-app messages pretending to offer help or security updates. Always double-check the sender and avoid clicking links. When in doubt, open the app or website directly rather than responding to the message. Using strong antivirus software adds another layer of protection by flagging malicious links and blocking known threats before they can do harm. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.

4) Limit the personal details you share

When names, email addresses, phone numbers and physical addresses are exposed, identity theft becomes a real risk. Identity theft-protection services monitor your personal information, alert you if it appears on the dark web, and watch for attempts to open new accounts in your name.

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If something does go wrong, these services often include recovery support to help freeze accounts, dispute fraud, and guide you through the cleanup process.

See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com.

5) Reduce your digital footprint with a data removal service

Scammers don’t rely on one breach alone. They combine leaked data with information from data broker sites to build detailed profiles. Data removal services help remove your phone number, home address and other personal details from hundreds of these sites.

While no service can erase everything, reducing what’s publicly available makes it much harder for criminals to target you with convincing scams or identity fraud. This is one of the most effective long-term ways to lower your risk after any major breach.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

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Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

6) Secure your email account

Your email account controls password resets for most services. Protect it with a strong password and 2FA. Regularly review login activity and recovery settings, so attackers can’t use your email to take over other accounts.

7) Watch for account changes after breach news

Not every breach leads to immediate account takeovers. In some cases, attackers quietly test access weeks later. That is why staying alert after breach reports matters. Watch for password reset emails you did not request, profile changes you did not make, or new messages you did not send. Unexpected logouts or security alerts are also red flags. If you notice anything unusual, change your password immediately and review your security settings.

Kurt’s key takeaway

The Panera Bread data breach is another reminder that even familiar brands can become major cyber targets. While Panera says only contact information was exposed, that data is often enough to fuel scams and identity theft long after headlines fade. Staying proactive after breach news is now part of protecting your digital life.

Do you still trust large brands to protect your personal information, or have repeated breaches changed how much data you’re willing to share? Let us know by writing to us at Cyberguy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

Technology

Defense secretary Pete Hegseth designates Anthropic a supply chain risk

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Defense secretary Pete Hegseth designates Anthropic a supply chain risk

This week, Anthropic delivered a master class in arrogance and betrayal as well as a textbook case of how not to do business with the United States Government or the Pentagon.

Our position has never wavered and will never waver: the Department of War must have full, unrestricted access to Anthropic’s models for every LAWFUL purpose in defense of the Republic.

Instead, @AnthropicAI and its CEO @DarioAmodei, have chosen duplicity. Cloaked in the sanctimonious rhetoric of “effective altruism,” they have attempted to strong-arm the United States military into submission – a cowardly act of corporate virtue-signaling that places Silicon Valley ideology above American lives.

The Terms of Service of Anthropic’s defective altruism will never outweigh the safety, the readiness, or the lives of American troops on the battlefield.

Their true objective is unmistakable: to seize veto power over the operational decisions of the United States military. That is unacceptable.

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As President Trump stated on Truth Social, the Commander-in-Chief and the American people alone will determine the destiny of our armed forces, not unelected tech executives.

Anthropic’s stance is fundamentally incompatible with American principles. Their relationship with the United States Armed Forces and the Federal Government has therefore been permanently altered.

In conjunction with the President’s directive for the Federal Government to cease all use of Anthropic’s technology, I am directing the Department of War to designate Anthropic a Supply-Chain Risk to National Security. Effective immediately, no contractor, supplier, or partner that does business with the United States military may conduct any commercial activity with Anthropic. Anthropic will continue to provide the Department of War its services for a period of no more than six months to allow for a seamless transition to a better and more patriotic service.

America’s warfighters will never be held hostage by the ideological whims of Big Tech. This decision is final.

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What Trump’s ‘ratepayer protection pledge’ means for you

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What Trump’s ‘ratepayer protection pledge’ means for you

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When you open a chatbot, stream a show or back up photos to the cloud, you are tapping into a vast network of data centers. These facilities power artificial intelligence, search engines and online services we use every day. Now there is a growing debate over who should pay for the electricity those data centers consume.

During President Trump’s State of the Union address this week, he introduced a new initiative called the “ratepayer protection pledge” to shift AI-driven electricity costs away from consumers. The core idea is simple. 

Tech companies that run energy-intensive AI data centers should cover the cost of the extra electricity they require rather than passing those costs on to everyday customers through higher utility rates.

It sounds simple. The hard part is what happens next.

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At the State of the Union address Feb. 24, 2026, President Trump unveiled the “ratepayer protection pledge” aimed at shielding consumers from rising electricity costs tied to AI data centers. (Nathan Posner/Anadolu via Getty Images)

Why AI is driving a surge in electricity demand

AI systems require enormous computing power. That computing power requires enormous electricity. Today’s data centers can consume as much power as a small city. As AI tools expand across business, healthcare, finance and consumer apps, energy demand has risen sharply in certain regions.

Utilities have warned that the current grid in many parts of the country was not built for this level of concentrated demand. Upgrading substations, transmission lines and generation capacity costs money. Traditionally, those costs can influence rates paid by homes and small businesses. That is where the pledge comes in.

What the ratepayer protection pledge is designed to do

Under the ratepayer protection pledge, large technology companies would:

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  • Cover the full cost of additional electricity tied to their data centers
  • Build their own on-site power generation to reduce strain on the public grid

Supporters say this approach separates residential energy costs from large-scale AI expansion. In other words, your household bill should not rise simply because a new AI data center opens nearby. So far, Anthropic is the clearest public backer. CyberGuy reached out to Anthropic for a comment on its role in the pledge. A company spokesperson referred us to a tweet from Anthropic Head of External Affairs Sarah Heck.

“American families shouldn’t pick up the tab for AI,” Heck wrote in a post on X. “In support of the White House ratepayer protection pledge, Anthropic has committed to covering 100% of electricity price increases that consumers face from our data centers.”

That makes Anthropic one of the first major AI companies to publicly state it will absorb consumer electricity price increases tied to its data center operations. Other major firms may be close behind. The White House reportedly plans to host Microsoft, Meta and Anthropic in early March to discuss formalizing a broader deal, though attendance and final terms have not been confirmed publicly.

Microsoft also expressed support for the initiative. 

“The ratepayer protection pledge is an important step,” Brad Smith, Microsoft vice chair and president, said in a statement to CyberGuy. “We appreciate the administration’s work to ensure that data centers don’t contribute to higher electricity prices for consumers.”  

Industry groups also point to companies such as Google and utilities including Duke Energy and Georgia Power as making consumer-focused commitments tied to data center growth. However, enforcement mechanisms and long-term regulatory details remain unclear.

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CHINA VS SPACEX IN RACE FOR SPACE AI DATA CENTERS

The White House plans talks with Microsoft, Meta and Anthropic about shifting AI energy costs away from consumers. (Eli Hiller/For The Washington Post via Getty Images)

How this could change the economics of AI

AI infrastructure is already one of the most expensive technology buildouts in history. Companies are investing billions in chips, servers and real estate. If firms must also finance dedicated power plants or pay premium rates for grid upgrades, the cost of running AI systems increases further. That could lead to:

  • Slower expansion in some markets
  • Greater investment in renewable energy and storage
  • More partnerships between tech firms and utilities

Energy strategy may become just as important as computing strategy. For consumers, this shift signals that electricity is now a central part of the AI conversation. AI is no longer only about software. It is also about infrastructure.

The bigger consumer tech picture

AI is becoming embedded in smartphones, search engines, office software and home devices. As adoption grows, so does the hidden infrastructure supporting it. Energy is now part of the conversation around everyday technology. Every AI-generated image, voice command or cloud backup depends on a power-hungry network of servers.

By asking companies to account more directly for their electricity use, policymakers are acknowledging a new reality. The digital world runs on very physical resources. For you, that shift could mean more transparency. It also raises new questions about sustainability, local impact and long-term costs.

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ARTIFICIAL INTELLIGENCE HELPS FUEL NEW ENERGY SOURCES

As AI expansion strains the grid, a new proposal would require tech firms to fund their own power needs. (Sameer Al-Doumy/AFP via Getty Images)

What this means for you

If you are a homeowner or renter, the practical question is simple. Will this protect my electric bill? In theory, separating data center energy costs from residential rates could reduce the risk of price spikes tied to AI growth. If companies fund their own generation or grid upgrades, utilities may have less reason to spread those costs among all customers.

That said, utility pricing is complex. It depends on state regulators, long-term planning and local energy markets.

Here is what you can watch for in your area:

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  • New data center construction announcements
  • Utility filings that mention large commercial load growth
  • Public service commission decisions on rate adjustments

Even if you rarely use AI tools, your community could feel the effects of a nearby data center. The pledge is intended to keep those large-scale power demands from showing up in your monthly bill.

Take my quiz: How safe is your online security?

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com.

Kurt’s key takeaways

The ratepayer protection pledge highlights an important turning point. AI is no longer only about innovation and speed. It is also about energy and accountability. If tech companies truly absorb the cost of their expanding power needs, households may avoid some of the financial strain tied to rapid AI growth. If not, utility bills could become an unexpected front line in the AI era.

As AI tools become part of daily life, how much extra power are you willing to support to keep them running? Let us know by writing to us at Cyberguy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

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Here’s your first look at Kratos in Amazon’s God of War show

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Here’s your first look at Kratos in Amazon’s God of War show

Amazon has slowly been teasing out casting details for its live-action adaptation of God of War, and now we have our first look at the show. It’s a single image but a notable one showing protagonist Kratos and his son Atreus. The characters are played by Ryan Hurst and Callum Vinson, respectively, and they look relatively close to their video game counterparts.

There aren’t a lot of other details about the show just yet, but this is Amazon’s official description:

The God of War series storyline follows father and son Kratos and Atreus as they embark on a journey to spread the ashes of their wife and mother, Faye. Through their adventures, Kratos tries to teach his son to be a better god, while Atreus tries to teach his father how to be a better human.

That sounds a lot like the recent soft reboot of the franchise, which started with 2018’s God of War and continued through Ragnarök in 2022. For the Amazon series, Ronald D. Moore, best-known for his work on For All Mankind and Battlestar Galactica, will serve as showrunner. The rest of the cast includes: Mandy Patinkin (Odin), Ed Skrein (Baldur), Max Parker (Heimdall), Ólafur Darri Ólafsson (Thor), Teresa Palmer (Sif), Alastair Duncan (Mimir), Jeff Gulka (Sindri), and Danny Woodburn (Brok).

While production is underway on the God of War series, there’s no word on when it might start streaming.

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