Finance
Finance Chiefs Struggling to Deliver in Face of Growing Pressure to Embrace AI
Latest research from Basware shows majority are investing in technology, but ROI remains elusive
CHARLOTTE, N.C., Feb. 10, 2026 /PRNewswire/ — Calls from boards of directors and executive leadership to “do something with AI” are growing louder, and finance is struggling to answer them. According to a new report from Basware, a global leader in Invoice Lifecycle Management, nearly half of CFOs say they feel increased pressure from company leadership to implement AI across their operations. And while many are investing in agentic AI in response, a majority admit they are largely experimenting with the technology and flying blind when it comes to putting it into practice and delivering ROI.
As revealed in AI to ROI: Unlocking Value with AI Agents report, a global survey conducted by FT Longitude with support from Basware, six in ten (61%) of 200 finance leaders across the US, UK, France and Germany polled say their organization rolled out custom-developed AI agents largely as an experiment, simply to see what the technology could do. And one in four admit they still don’t fully understand what an AI agent looks like in practice.
It’s a vexing problem, and as they look to the year ahead, CFOs need to focus on solving it.
The Rise of Agentic AI
Two-thirds (66%) of respondents to the Basware survey say there is more hype around agentic AI than any previous technology shift, yet three-quarters are still figuring out the best way to leverage it. And the C-Suite is losing patience.
“We’ve reached a tipping point where boards and CEOs are done with AI experiments and expecting real results,” said Jason Kurtz, CEO, Basware.
And as the Basware research makes clear, agentic AI is the key to delivering them. While overall AI return on investment (ROI) rose from 35% to 67% in the last year, survey data shows agentic AI far – and companies using third-party solutions already embedded with AI agents – outperformed all categories with an average ROI of 80%.
Scoring Easy Wins
“Finance teams that focus on areas where AI can have immediate impact, such as automating accounts payable, improving compliance, reducing errors, and detecting fraud, can deliver these results,” Kurtz adds.
Respondents to the Basware survey confirm this, with 72% saying they see accounts payable (AP)—often the most manual and data-heavy part of the finance function—as the most obvious starting point for agentic AI. And it’s an area where Basware can deliver quick wins. At the end of the day, AP is a data problem. and Basware is solving it with AI. Over the last 40 years, the company has built the industry’s largest set of structured, high-quality AP data and processed more than two billion invoices. And it’s applying AI to this data to train its AI agents and deliver context-aware predictions, enabling finance teams to spend less time analyzing and more time deciding and acting. Other areas where they will likely deploy agentic AI:
- Automating invoice capture and data entry (30%)
- Cash flow management (24%)
- Scenario modeling and forecasting (23%)
- Lower operating costs (21%)
- Running real-time risk and market analysis (20%)
- Automating financial reporting and reconciliations (20%)
- Streamlining compliance checks and regulatory filings (19%)
- Detecting duplicate invoices or potential fraud (19%)
- Reducing overpayments or duplicate payments (18%)
Build Vs Buy
Organizations that leverage intelligent platforms like Basware’s Invoice Lifecycle Management that are embedded with agentic AI and uniquely designed to drive these processes can deliver the results they’re leadership is expecting with greater speed and cost efficiency than cobbling together point solutions or attempting to build their own.
Take InvoiceAI, a solution delivered on the platform that intelligently and securely applies generative and agentic AI, natural language processing and deep learning across the entire invoice lifecycle. Leveraging embedded AI Agents, the solution goes beyond simple automation to autonomously processes invoices and deliver game-changing improvements in speed, accuracy and compliance.
From Hype to Reality – and ROI
But achieving these results requires clear strategies and governance to drive them.
According to the Basware survey, nearly three quarters (71%) of finance teams seeing the weakest returns from AI reported acting under pressure and without direction, compared to 13% of teams achieving strong ROI.
“Our research confirms what we see every day: AI for AI’s sake is a waste,” Kurtz said. “Agentic AI can deliver transformational results, but only when it is deployed with purpose and discipline. And that means embedding AI directly into finance workflows, grounding agents in trusted data, and governing them like digital employees. This is how AI moves from innovation to impact. And this is what Basware delivers for our customers.”
To learn more about Basware’s Invoice Lifecycle Management platform and the value it is delivering to enterprises around the globe, click here.
About Basware
Basware is how the world’s best finance teams gain complete control of every invoice, every time. Our Intelligent Invoice Lifecycle Management Platform ensures end-to-end efficiency, compliance and control for all invoice transactions. Powered by the world’s most sophisticated invoice-centric AI – trained on over 2 billion invoices – Basware’s Intelligent Automation drives real ROI by transforming finance operations. We serve 6,500+ customers globally and are trusted by industry leaders including DHL, Heineken and Sony. Fueled by 40 years of specialized expertise with $10+ trillion in total spend handled, we are pioneering the next era of finance. With Basware, now it all just happens.
Photo: https://mma.prnewswire.com/media/2889805/Basware_x_FT_Longitude_Agentic_AI_Report.jpg
Logo: https://mma.prnewswire.com/media/2398888/Basware_logo.jpg
SOURCE Basware
Finance
Fayette County Public Schools Board of Education approves audit contract, new finance director position
LEXINGTON, Ky. (WKYT) – The Fayette County Public Schools Board of Education approved a one-year audit contract capped at $131,750 plus $225 per hour during a virtual meeting Monday, along with a new finance director job description.
The contract is with Mauldin & Jenkins Certified Public Accountants, an Atlanta-based firm, and covers the 2025-26 fiscal year and the restatement of the 2024-25 fiscal year and ancillary services through FY 2029-2030. The work is set to be completed by Nov. 15.
The board approved the contract in a 5-0 vote.
Audit contract details
Interim Chief Financial Officer Kyna Koch said the cost is already accounted for in the district’s budget.
“And is actually less than we expected given our current situation — we were thrilled with the bid,” Koch said.
Koch said she believes this is Mauldin & Jenkins’ first school district audit in Kentucky, but that the firm works with school districts of more than 100,000 students throughout the Southeast.
“Quite frankly when I spoke to the folks at KDE they were thrilled because we’re running kind of short of auditors who want to do school district audits — so all around I think this was a win-win for everyone,” Koch said.
New finance director position
The board also approved a new job description for the position of Director of Finance. Acting Superintendent Dr. Bill Bradford said the title will replace two associate director positions.
“Which will not only save the school district money but it’s also going to streamline our work and align internal controls to make room for a more efficient unit,” Bradford said.
Koch said the position will be posted as soon as possible following the board’s approval.
Closed session
The board went into closed session for more than an hour to discuss pending investigations that could lead to employee discipline. When the board returned, it took no action and adjourned the meeting.
Copyright 2026 WKYT. All rights reserved.
Finance
UK Watchdog Urged to Consider Broader Oversight of AI Financial Firms | PYMNTS.com
The UK’s financial regulator should consider expanding its oversight to cover advanced artificial intelligence models used in financial services, according to a review commissioned by the Financial Conduct Authority (FCA), as policymakers assess whether existing rules can keep pace with rapidly evolving AI technology.
Finance
MAS moves to rein in autonomous AI agents in finance
The Monetary Authority of Singapore (MAS), the city state’s central bank and financial regulator, has joined forces with major financial institutions and FinTechs to release a white paper aimed at keeping AI agents in finance operating within safe limits.
The paper, called Safeguards for Agentic Finance at Runtime (SAFR), lays out an industry-built framework designed to let AI agents perform financial tasks in a manner that is safe, secure and dependable. It has been produced under BuildFin.ai, the MAS programme that backs the responsible creation and rollout of AI tools across the financial sector.
The push comes as AI agents take on more autonomous work at a pace that makes hands-on human oversight impractical. In response, firms require real-time controls that keep agent behaviour inside the mandates, policies and risk limits they have defined. SAFR answers this with a series of governance checkpoints that check and log each action an agent proposes before that task is carried out.
The framework extends the AI Risk Management toolkit created through MAS’ Project Mindforge, concentrating on how protections can be put into practice at the moment an agent acts. The white paper maps out how measures such as policy bound execution, real time validation, auditability and interoperability can be woven into system operations, giving institutions the confidence to deploy agents consistently.
Industry participants have already tested SAFR in several settings. These include agent-assisted payments and treasury work, where agents handle routine transactions inside set mandates to cut friction and lift efficiency; wealth management and advisory processes, where agents examine documents and produce structured assessments within tightly defined task limits to speed up compliance reviews; and client engagement, where agents create insights and draft materials within approved content boundaries so staff can serve clients more productively.
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Copyright © 2026 FinTech Global
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