Connect with us

Alaska

After backlogs, federal judge orders Alaska to speed processing time for food assistance applications

Published

on

After backlogs, federal judge orders Alaska to speed processing time for food assistance applications


A federal judge ruled Tuesday that the state must take steps to address chronic delays in processing Alaskans’ applications for food assistance, after repeated application backlogs.

U.S. District Court Judge Sharon Gleason issued a preliminary injunction ordering the state to provide to the court monthly status reports detailing its efforts to process Supplemental Nutrition Assistance Program applications within 30 days as required by federal law.

The order came in a lawsuit originally filed nearly two years ago by an Alaska civil rights firm, the Northern Justice Project.

Advertisement

The delays overall have affected thousands of Alaskans seeking aid through SNAP. The federally funded program, commonly referred to as food stamps, provides food benefits to low-income households.

As of November, there were more than 1,200 initial SNAP applications that had not been processed within 30 days as required, and the average application processing time stood at more than 60 days, according to information provided to the court.

State data submitted to the court shows that after crisis-level delays in processing food assistance applications that began in 2022, the state made improvements in processing times but then began falling behind again after accommodations from the federal government lapsed.

In 2023, the backlog reached a peak of 15,000 applications, leading the state to appropriate more funds to food banks and take steps to speed up the application processing times, like boosting the number of staffers working on the backlog.

The processing time improved by June 2024, when 89% of initial applications were processed on time. But the most recent data provided to the court showed that processing time fell in recent months, with only 72% of initial applications filed in October processed within the required timeframe.

Advertisement

Federal officials, recognizing the state’s backlog, earlier in 2024 waived a requirement for all applicants to be interviewed before receiving benefits in order to expedite the processing time. That waiver lapsed in October, leading the state to again fall behind in processing applications.

In its defense, the state has argued that it is already making “considerable efforts” to remedy its backlog, including by modernizing its technology. Division of Public Assistance Director Deb Etheridge told the court that a new online system, which will streamline applications, is expected to be fully running in July 2025 after more than $54 million was appropriated in 2023 to overhaul the Division of Public Assistance online system.

Additionally, the Legislature approved a “broad based categorical eligibility” reform that will expand eligibility to food assistance and simplify the application process. However, the change has yet to be approved by federal officials who oversee SNAP programs, according to court filings.

The Department of Health also attributed the backlog to “intractable staffing shortages.” The department said in court filings that it hired a consultant to design a “new staffing pattern” to address those shortages.

Gleason said those steps were not enough.

Advertisement

“While these efforts are commendable, there is at present no indication that these efforts will successfully bring (the Department of Health) into full compliance with the processing deadlines,” she wrote.

Under her order, the state will be required to provide monthly reports, beginning in February 2025, detailing the status of the application backlog and the department’s efforts to process applications within the required 30 days.

Department of Health spokeswoman Shirley Sakaye said in response to questions about the court order that the department had already seen “incredible improvement” in application processing time since the height of the backlog in 2022.

Sakaye listed various steps the division has taken to improve staff efficiency, including providing staff members with larger computer monitors and higher internet speeds. She also pointed to the department’s technological advancements. Until December 2023, SNAP applicants couldn’t submit their applications online.

Sakaye did not say whether — or how — the department planned to comply with the reporting requirements imposed by the court. A spokesperson for the Department of Law did not immediately respond.

Advertisement

James Davis, an attorney with the Northern Justice Project, said the reporting requirement would add a layer of accountability to the state.

“Doing nothing for another three or four years while hundreds of families go hungry is just not an acceptable status quo,” said Davis.

The order came days after an Anchorage Superior Court judge found that the state has been violating a separate requirement to process applications for cash assistance from low-income elderly or disabled Alaskans. Both programs are managed by the Division of Public Assistance.





Source link

Advertisement

Alaska

Hawaiian and Alaska Airlines officially integrate digital services

Published

on

Hawaiian and Alaska Airlines officially integrate digital services


HONOLULU (HawaiiNewsNow) – The first day of digital integration for Hawaiian and Alaska Airlines services brought few major problems for travelers.

A new app was launched, and now travelers can find all the support on one platform.

“We successfully transitioned over to our new single passenger service system, which for guests, it means that you can book on the same system, you can manage and check in on the same system,” Hawaiian Airlines Hawaii Marketing Managing Director Alisa Onishi said.

Customers are being told to get their boarding passes on the app before arriving at the airport. And when you do get there, checked bag tags can be printed at the kiosks.

Advertisement

“Ninety percent of our guests already were checking in, before they got to the airport, but just a few that it’s new to them, arriving to the airport with your boarding pass is the best way,” Onishi added.

The company says the separate brands are being maintained. Aside from a few travelers who struggled with checking in online, overall, it was a smooth transition.

“It works. I usually fly Alaska and Hawaiian, so it works the same way as the Alaska did,” New York-bound passenger Kelsey Dean said. “We checked our bags. It only took a minute or two.”

Visiting sisters Gonna and Lara Severin from Holland required additional assistance, but didn’t mind the extra step.

“Not very big troubles. We weren’t able to check in online. Maybe it was because we have some extra bags, so maybe that was the problem and because we did some shopping, so maybe it’s our own fault,” they said. “We’re OK with it. It’s not a long line. People are here to help, so yeah, we really enjoyed our holiday.”

Advertisement

For customers who require additional help, agents are available in the terminals.

Copyright 2026 Hawaii News Now. All rights reserved.



Source link

Continue Reading

Alaska

Alaska Senate committee unveils crime bill package in final weeks of the legislative session

Published

on

Alaska Senate committee unveils crime bill package in final weeks of the legislative session


JUNEAU, Alaska (ALASKA BEACON) – With only four weeks left of the legislative session, the Senate Judiciary Committee has merged several bills into a wide-ranging omnibus crime bill. Even with the tight timeline, some lawmakers are optimistic about its chances for passage before the end of the session, Corinne Smith with the Alaska Beacon reports.

The new draft omnibus crime package combines ten bills ranging from raising the age of consent to increasing criminal penalties for AI-generated child sexual abuse material into one large bill supporters hope will have the momentum to pass both the House and the Senate in the next 28 days.

The Senate Judiciary Committee chair Sen. Matt Claman, D-Anchorage, introduced the 55-page omnibus bill on Friday, saying the bills have a stronger prospect as a package.

“I think that increases the likelihood we’ll be able to pass it,” he said in an interview on Monday.

Advertisement

With one month to go in the second year of the two-year legislative cycle, this is the last opportunity for bills to be passed by the 34th Legislature.

The draft omnibus crime bill was added to House Bill 239, sponsored by House Majority Leader Rep. Chuck Kopp, R-Anchorage, who spoke in support at the hearing on Friday.

“This bill has grown, it’s gone from the sports car to the school bus” he said. “Policies I all support as a bill sponsor.”

Gov. Mike Dunleavy sponsored two bills included in the omnibus package, but did not respond to a request for comment on Tuesday.

The bills included are in various stages. Some have passed the House, while others are being considered by various committees in the House and Senate. Several lawmakers who sponsored bills now included in the omnibus package agreed that politically it could increase chances of passage by May 20.

Advertisement

Rep. Sarah Vance, R-Homer, sponsored a bill that would create state felony penalties for AI-generated child sexual abuse material. It unanimously passed the House last month.

“I’m excited that it’s included in the omnibus bill, because that shows intent by the Senate to pass the bill,” Vance said on Monday. “So I have great confidence that it will cross the finish line.”

But Claman, who is running for governor, has drawn public criticism for the process of how the omnibus crime bill was put together this session.

Advocates for raising the age of consent — along with the Anchorage Daily News editorial board — criticized Claman for holding a bill to raise the age of consent to 18 in the Senate Judiciary Committee, which passed unanimously by the House last year, in order to be included in the omnibus bill. Critics urged Claman and the committee to pass the bill and allow it to move forward as a stand alone bill toward a full Senate vote and final passage.

Claman has argued that despite limited time left in the session, the bills included have been vetted and the combination package will garner more support among legislators and the governor to pass in the last few weeks of the session.

Advertisement

“I’ve been in the Legislature now since 2015, and so in the last 11 years, we’ve passed 11 different bills relating to public safety,” he said. “So I think there are ten different measures that we put into the bill, and if we tried to do them all individually, probably wouldn’t get them all passed.”

Claman pointed to an omnibus crime bill, House Bill 66, enacted in 2024, with support from Gov. Mike Dunleavy and across political affiliations. “That’s certainly, I think, the best example,” he said. “So I do have confidence we’ll get it passed.”

Rep. Andrew Gray, D-Anchorage, sponsored House Bill 101, the bill that would raise the age of consent from 16 to 18 years old. Backed by advocates for sexual violence prevention, he said the change in law is essential for protecting teens from sexual exploitation and abuse. Under current law, it’s legal for an adult to have sex with a 16 or 17 year old. But when they are assaulted, teens must prove that they did not consent.

Despite previous disagreement and pushing for a stand alone bill, Gray said Monday he will back the omnibus crime bill in order to see the law changed.

“If that happens, inside an omnibus crime package that has other bills that are also worthy of passage, I’m fine with that,” he said. “I just want the policy to change.”

Advertisement

The draft omnibus crime bill now contains ten bills that previously stood alone:

  • House Bill 239 — would increase criminal penalties for hit and run incidents so that drivers that cause a death and knowingly failing to stop and render assistance, and establishes mandatory sentencing of four to seven years for a first hit and run felony conviction
  • House Bill 101 — would raise the age of consent from 16 to 18 years old, with provisions to allow consent to sex with someone up to six years older than them. The draft bill also allows 16 and 17 year olds to consensually exchange sexual or explicit messages within the six year close-in-age gap without penalties.
  • Senate Bill 247 — would create state criminal penalties for creating AI-generated images or video that depicts sexually explicit or obscene content involving anyone under 18 years old
  • House Bill 62 — Sponsored by Gov. Mike Dunleavy, the bill would establish a statewide tracking system for sexual assault examination kits, expedite processing times, and ensure that survivors can privately monitor the status of their own kit. 
  • Senate Bill 100 — Also sponsored by the governor, and would establish the crime of organized theft, including mail theft and medical record theft
  • House Bill 242 — would redefine criminal law to prohibit any sexual contact or assault by a health care worker during professional treatment, changing the current law which only applies to patients being unaware of sexual contact or assault for criminal charges to apply. 
  • Senate Bill 17 — would establish the crime of airbag fraud for knowingly selling, installing or manufacturing a counterfeit airbag in a vehicle 
  • House Bill 81 — would establish minor marijuana related convictions to remain confidential on individuals personal records, under certain criteria
  • House Bill 384 —  would expand confidentiality agreements between victims and service providers by updating the definition of “victim counseling center” to include tribal organizations
  • Senate Bill 233 — would reassign the Controlled Substances Advisory Committee from being administered by the Department of Law to the Department of Commerce, Community and Economic Development. 

The new version of Vance’s bill focused on AI-generated child sexual abuse material included in the bill is closer to her initial proposal. Social media controls for minors added by the House were stripped out of the Senate version. Vance said she supports the amended version given First Amendment protections around social media.

“I think that was a wise decision right now, because Alaskans are very mixed on how they feel that we should address social media,” Vance said.

Rep. Sara Hannan, D-Juneau, is the sponsor of House Bill 242, and said she supports her bill being included in the Senate omnibus, but she is still pushing to advance her standalone bill in the House.

“I need people who didn’t serve on the two committees that heard it in the House to understand it,” she said, as the Senate draft will come back to the House for a concurrence vote. “It still helps to educate on the issue.”

Hannan’s legislation follows a high profile case in Juneau last year where the court dropped several charges against a chiropractor because under current law part of the legal definition of sexual assault by a medical provider requires the alleged victim to be unaware the assault is happening.

Advertisement

“Right now, the victim needs to be unaware, and the perpetrator needs to know that they are unaware,” Hannan said Tuesday. “So to change that in statute, I think is an important policy statement for us to make.”

Hannan said significant policy bills typically take several years to get through the Legislature, with public input, debate and support gathering. But she expressed confidence in the support for the omnibus crime bill in the weeks ahead.

“We’re running the clock down,” she added. “The only downside, from my perspective, is the advocates and the victims that were directly involved in the case that inspired this bill. You know, they get more acknowledgement when it’s the standalone bill… But in the end, if the goal is to change the policy, there’s no downside to it.”

The Senate Judiciary Committee will continue to hold hearings on the crime bill this week and its members have until Friday to introduce amendments before it advances to the Senate floor for a vote. Claman said he expects that to be in the last week of April.

This story has been republished with permission from the Alaska Beacon.

Advertisement

See a spelling or grammar error? Report it to web@ktuu.com

Copyright 2026 KTUU. All rights reserved.



Source link

Continue Reading

Alaska

Hawaiian, Alaska reservation systems merge: Big changes for travelers start April 22

Published

on

Hawaiian, Alaska reservation systems merge: Big changes for travelers start April 22


HONOLULU (KHON2) — It’s the biggest milestone yet in the Hawaiian Airlines merger with Alaska Airlines.

Starting Wednesday, April 22, Hawaiian Airlines and Alaska will operate as one, powered by a single passenger reservation system, essentially the technology behind your entire travel experience.

“The system that connects all of the programs that our guests use, things like our websites, our app, our Atmos rewards program, our Huaka’i program, all of those systems, including employee tools, will be updated as of tomorrow to a more modern single passenger service system that will allow a more stream streamlined and seamless guest experience for all those that are traveling on either Alaska or Hawaiian that will allow a more stream streamlined and seamless guest experience for all those that are traveling on either Alaska or Hawaiian,” said Alisa Onishi, Hawaiian Airlines Marketing Manager.

By midnight tonight, the Hawaiian app goes dark, replaced by a new combined Alaska-Hawaiian platform, marking a major shift in how you book and manage your flights.

Advertisement

“If you download our new single Alaska-Hawaiian app, you’ll be able to manage your bookings all in one place, make changes, cancellations and a lot more self-service features that our guests have been asking us for for quite some time now that you couldn’t do on the old app,” said Onishi.

Behind the scenes, this moment has been three years in the making. Alaska announced its $1.9 billion acquisition back in 2023, with approvals and integration steps unfolding through 2024 and 2025.

At the airport, much will look the same, but the process is getting an upgrade. Travelers are encouraged to check in ahead of time, using the new app, then use updated bag tag stations to print tags and drop bags faster.

“You scan your boarding pass, prints out the bag tags. You can pay or prepay online or pay at the stations and then drop your bag, so you’ll get through the airport a lot quicker,” said Onishi.

Airline officials said the goal is a more seamless, self-service experience, something customers have been asking for.

Advertisement

Still, not everyone is convinced.

“Even today, when I was trying to get my boarding passes, there was a Hawaiian-Alaskan app that I went to, and then it referred me back to the Hawaiian app. So I didn’t know what application I was supposed to be using, but ultimately, it worked out to a point,” said Ethan Christensen, who was standing in line at customer service to confirm his flight for tomorrow. “But yeah, we’ll see. Hopefully, it gets better. I mean, I know these things take time, especially when you’re kind of merging two big things like this, but the outlook is positive for me because I know it’s a good airline. Hopefully it stays that way.”

The call centers are not going away, and customer service desks will remain at the airports for those who need one-on-one help.

Airline leaders acknowledge the transition so far hasn’t been perfect, but said this milestone is meant to fix many of those issues.

Advertisement



Source link

Continue Reading
Advertisement

Trending