Business
Got an apartment and need some renters insurance? Be prepared to pay more.
After renovations forced Monique Gomez to move out of her Westside apartment, the tenant of four years was surprised to learn she would have to find another company to sell her renters coverage.
Her insurer, State Farm General, stopped writing new property policies last year, and she was told that even though she was an existing customer and moving into a nearly identical unit at Barrington Plaza, the company wouldn’t cover her.
“Nothing has changed. It’s just me going to a different unit, the same square footage, the exact same square footage,” she said.
Gomez eventually found coverage through her auto insurer, Mercury General, that cost $184 annually, or only $20 more, after it was bundled with her auto insurance and discounted. Still, she remained surprised by the whole experience.
A State Farm General spokesperson said that when an existing California customer moves to a new location, “it is considered new business” that it will not write.
The Wilshire Boulevard apartment complex where Gomez resides is far from the hillsides of Malibu, the San Gabriel Mountains and elsewhere that have experienced large wildfires which have driven some home insurers to stop writing new policies or seek large rate increases. But those troubles have now trickled down to the renters market.
In other words, if you need new renters coverage, it might be harder to come by and cost you more.
State Farm is not the only carrier to have stopped writing new renters policies, at least temporarily. The Hartford stopped writing new renters policies in February, though it renews existing ones. And last month, Liberty Mutual said it would stop writing new Safeco renters policies on Jan. 1 and no longer renew them in 2026.
“During this time of increasing risk and volatility, we are building a sustainable business path forward in California by simplifying our product offerings and investing in the areas where we can win in the long term,” a Liberty Mutual spokesperson said.
Some carriers have raised their rental coverage rates, including American Modern Home Insurance, which got approval in October for a 40% increase. USAA received a 29% raise effective August 2023, and Farmers Insurance, which got a 45% increase that took effect in October 2023, got a nearly 7% bump since then.
“We’re seeing the rates go up significantly,” said Rick Dinger, president of Crescenta Valley Insurance, an independent brokerage in Glendale, who calls the current business environment “the new world order for rental insurance.”
Renters insurance policies, many of which cost less than $200 a year, are typically sold in a package that includes personal property coverage of up to $25,000 to cover the replacement costs of damaged or stolen property, and liability coverage of $100,000 in case a renter is held liable for damaging a unit, perhaps by water or fire. Coverage limits might be higher and usually there are deductibles.
The insurance also can pay for a temporary dwelling while a renter’s unit is repaired, among other coverage options. It does not include flood and earthquake insurance, which must be purchased separately.
While acknowledging some carriers have recently left the market or received rate hikes, the state Department of Insurance maintains that renters coverage is still readily available and relatively inexpensive, with some carriers holding rates steady or even dropping them. The bigger issue, it says, is that not enough renters have the policies, even as the market has grown.
There were 1.08 million renters policies issued in the state in 2009 at an average annual cost of $220. By 2022, 2.96 million policies were issued at an annual average cost of $177, according to the most recently available data from the department. But the state has far more renters.
California has roughly 5.9 million renter households, according to the National Low Income Housing Coalition and the second-highest rate of housing units occupied by renters at 45.5%, according to the 2020 U.S. Census.
“More Californians than ever before have renters insurance because it’s an easy, affordable way to protect themselves,” said Michael Soller, spokesman for Insurance Commissioner Ricardo Lara. “Not enough people have renters insurance given its affordability and broad availability.”
In 2021, the average annual cost of rental coverage in California ranked 13th nationwide, well below Mississippi, which had the highest cost at $258, and above the $50 paid in South Dakota, the lowest-cost state, according to the Insurance Information Institute. That data, the latest available, do not take into effect recent changes in the market.
Though renters insurance costs a fraction of homeowners insurance, Larry Gross, executive director of the Los Angeles tenants advocacy group Coalition for Economic Survival, said that with many tenants barely making ends meet, any increase is a squeeze.
“In the L.A. area, we have one of the worst housing crisis in the nation,” he said. “People are already paying unaffordable rent upwards of 50% of their income, so any type of increase is going to impact them significantly.”
He noted that more landlords are now requiring rental insurance in lease terms, though tenants in rent-controlled units have more legal protections in Los Angeles and can’t be forced to pay it.
Dinger said his brokerage used to place renters with about a half dozen or so carriers, but now they rely largely on just two and each has become more selective in who they will cover. Another carrier has allocated the brokerage either one renters or homeowners policy a month. “So we need to save that one for our homeowners policy,” he said.
Derek Ross, president of Kulchin Ross Insurance Services, a Tarzana brokerage, agreed it has become harder to find carriers who will write renters insurance, and that more limitations are being placed into policies. He said he expects carriers to continue to seek rate increases as they seek to better account for risk.
“You have a college kid that rents a little spot anywhere in California, and they’re been essentially paying the same as a hot wildfire area,” he said, though that has been changing.
Farmers Insurance bucked the industry trend when it announced this month that it would increase the number of home policies it writes and resume offering renters and other coverage, citing improvement in the California market. The insurer said it was encouraged by Lara’s Sustainable Insurance Strategy, a package of executive actions aimed at stabilizing the market.
The reforms will allow insurers to use complex computer models to assess the risk of catastrophic fires and to include the cost of reinsurance in their premiums. Insurers buy reinsurance from other insurers to minimize losses from catastrophic events. Lara is expected to release the reinsurance regulations next week.
Though Liberty Mutual said it would no longer sell its Safeco renters and condo insurance in California, it said it will continue to write Safeco home insurance in the state. It too cited Lara’s reforms as a reason for doing so. “We are encouraged by progress on the Department’s Sustainable Insurance Strategy and our investment plans reflect this,” its statement said.
The luxury shopping center in Pacific Palisades will reopen next month after more than $100 million in renovations forced by the January 2025 wildfire that devastated the Los Angeles neighborhood.
Palisades Village will reopen Aug. 15, owner Rick Caruso announced Wednesday. The outdoor center survived the blaze that destroyed homes and other businesses but needed refurbishment to eliminate contaminants that the fire could have spread.
Crews are putting finishing touches on mall buildings after tearing them down to the studs, treating the wood and rebuilding the walls, Caruso said.
“Everybody’s working, and stores are moving their products in,” he said. “It’s a really cool feeling that people have really locked arms and are working together.”
An electrician installs lighting for a restaurant at Rick Caruso’s Palisades Village on Thursday. The shopping center is scheduled to reopen mid-August.
(Myung J. Chun / Los Angeles Times)
Pacific Palisades resident Allison Polhill, who is rebuilding the home of 30 years that her family lost in the blaze, said she is “thrilled” at the prospect of returning to the mall she used to frequent. Its comeback is a boost for the community, she said.
“Every single step that we make to reopen our commercial corridors is going to bring more people back into the Palisades,” said Polhill, who expects to move back into her home at the end of August.
A total of 6,822 structures were destroyed in the Palisades fire, including more than 5,500 residences and 100 commercial businesses, according to the California Department of Forestry and Fire Protection.
Caruso previously attributed the mall’s survival to the hard work of private firefighters and the fire-resistant materials used in the mall’s construction.
The $200-million shopping and dining center opened in 2018 with a movie theater and a roster of upmarket tenants, including Erewhon, which may be the only grocer in the heart of the fire-ravaged neighborhood when it opens.
Caruso’s company was able to fill the mall with tenants despite the long shutdown.
Palisades Village is 99% leased, with the majority of tenants returning, said Jackie Levy, chief financial and revenue officer. Nearly one-third of the shops and restaurants are new to the property.
A firefighter carries a hose back to his rig while walking through a destroyed home from the Palisades fire in Pacific Palisades on Jan. 7, 2025.
(Genaro Molina / Los Angeles Times)
Last year, Pacific Palisades-based fashion designer Elyse Walker said she would reopen her eponymous store in Palisades Village after losing her 25-year flagship location on Antioch Street to the inferno.
Other neighborhood shops destroyed in the fire that are reopening at the mall include K Bakery and Loomey’s Toys, which caters to children up to age 12 and used to be across the street from Palisades Elementary Charter School.
“It’s been a journey and I’m excited because I wasn’t sure that there was going to be a place to come back to,” said toy store owner Amanda Rastegar. “Hopefully we can bring some of that magic back.”
Rastegar’s home in the Palisades survived but was damaged by the fire. The family returned about eight weeks ago. Her last memory of the fire was a burning supermarket.
“I just couldn’t wrap my brain around what was happening,” she said. “By the time I left, Gelson’s was on fire.”
Among the returning tenants is Angelini Ristorante & Bar. Well-known Los Angeles chef Gino Angelini said he will be in the kitchen next month for a return of the Italian restaurant.
“We won’t do a big celebrity open,” he said. “We want to have a very soft opening and see our customers come back.”
Construction takes place at Rick Caruso’s Palisades Village on Thursday. The shopping center is scheduled to reopen mid-August.
(Myung J. Chun / Los Angeles Times)
An elaborate celebration would not feel “correct for me,” Angelini said, because the devastation has been “very sad” for so many.
Other new tenants include local chef Nancy Silverton, who has agreed to move in with a new Italian steakhouse called Spacca Tutto. Women’s activewear retailer LESET will open its first West Coast location.
Caruso said he is optimistic that customers will return to the center, even though many Pacific Palisades residents are still dispersed. One tracking system estimated that about 30% of the Village’s customer base was impacted by the fire, he said.
“That means 70% did not get impacted, so there’s a lot of customers still left out there,” Caruso said. Historically, the center drew customers from as far away as Beverly Hills and Calabasas, as well as Malibu, Brentwood and Santa Monica.
He also hopes many will be inspired to visit the revived mall.
“I believe in the goodness of people and I believe that people are going to want to support the Palisades,” he said. “They’re going to want to be there and support the businesses that have had the courage and the heart to reopen.”
Walmart is rapidly expanding its network of electric vehicle chargers designed for customers to use while they shop.
The network could help fill gaps in EV infrastructure in states with greater need for chargers. Walmart, which has more than 5,000 locations in the U.S. and hundreds in California, says more than 90% of Americans live within 10 miles of one of its stores.
The chargers also offer an incentive for customers to choose Walmart — Walmart Plus members will receive a 10% discount off an average price of $0.46 per kilowatt-hour of energy at the company’s chargers.
Walmart chargers are already available at more than 75 locations in 17 states, with Texas boasting the most charging stations, followed by Florida and Arizona.
Matthew Nelson, Walmart’s director of energy policy, said last week on LinkedIn that the network will soon reach 29 states, including California.
“We are delivering on the promise of affordable, reliable and convenient charging,” Nelson said in his post.
According to Walmart’s website, six charging stations are coming to California soon, though the company did not offer a specific timeline.
The chargers will be installed at stores in Antelope, Brea, Fresno, Stockton, Suisun City and Vallejo.
Most charging sites in California will include eight to 16 fast-charging stalls, said Walmart spokesperson Kelsey Bohl.
The company first announced plans in April 2023 to install its own EV chargers at Walmart and Sam’s Club stores, with a goal of installing thousands of chargers by 2030. Partnering with ABB E-Mobility and Alpitronic, it added 25 new charging sites this past May and six more in June.
“Walmart is building a leading retail-integrated EV fast-charging network, focused on delivering an affordable, reliable and convenient charging experience where customers already shop,” Bohl said in an emailed statement. “Customers can charge while they shop, access stations through the Walmart app they already use, and benefit from affordable pricing.”
The charging stations already available include 612 individual charging stalls using 400-kilowatt chargers. Each stall has a dual charging cord with both Combined Charging System and North American Charging Standard connectors. The standard connectors, designed by Tesla, are smaller and lighter than the combined systems.
The primary way to pay for the chargers is through the Walmart app, but the company is also experimenting with built-in credit card readers to allow those without the app to use the stations.
Customers can check charger availability on the Walmart app. The company said the chargers will be available 24 hours a day.
Robotaxis could be turning into robocops.
A self-driving Waymo reported two teens to San Mateo, Calif., police on Monday after they were found drinking alcohol and shooting toy guns in the back of the vehicle.
According to a social media post from the San Mateo Police Department, officers detained two 15-year-olds after the Waymo they were riding in contacted the department and stopped in a parking lot until law enforcement arrived.
“Parents do you know where your teens are?” the San Mateo Police Department wrote on Facebook following the incident. “Waymo does!”
Officers removed both teens from the vehicle and determined they were using toy guns to shoot Orbeez out the windows. Orbeez are small, water-absorbing beads sold at toy stores.
“Toy guns, water guns, and BB guns all pose real dangers, especially to an untrained eye,” the Police Department said. “The simple handling of them can cause fear in [passersby].” “
A video posted on Facebook shows at least five officers and a police dog responding to the scene and approaching the Waymo with their weapons raised.
Waymo did not immediately respond to a request for comment.
Waymo vehicles have internal cameras and microphones that may be used in an emergency or to “promote safety and security,” according to Waymo’s online support page.
The cameras are also used to ensure the vehicles are clean and to help find lost items, according to the support page.
The company said it does not use facial recognition or other biometric identification technologies to identify individuals.
“In more urgent circumstances, support may access live video during a trip,” the Waymo page said.
The San Mateo Police Department’s Facebook post has garnered nearly 60 comments, with one user accusing Waymo of “snitching.”
“At least they got a designated driver?!” one user commented.
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