“By November 2022, Snap employees were discussing 10,000 user reports of sextortion each month, while acknowledging that these reports ‘likely represent a small fraction of this abuse’ given the shame and other barriers to reporting,” says a newly unsealed version of the lawsuit filed by New Mexico’s attorney general against Snap. This less-redacted version of the filing we first saw a month ago adds fresh details about what Snap employees allegedly knew about the scope of the sextortion issue it’s accused of facilitating on its platform.
Technology
Snap employees were well aware of the app’s child safety issues, newly unsealed complaint says
In one alleged instance, employees referenced a case with 75 reports against it “mentioning nudes, minors, and extortion, yet the account was still active.” And in 2022, Snap’s internal research allegedly found that over a third of teen girls and 30 percent of teen boys on its app had been exposed “to unwanted contact on its platform.” the complaint says.
The new details paint a picture of a company aware of its alleged shortcomings when it came to protecting kids on its service, yet not sufficiently focused on fixing them. “Former Snap trust and safety employees complained that ‘they had little contact with upper management, compared to their work at other social media companies, and that there was pushback in trying to add in-app safety mechanisms because [Snap CEO] Evan Spiegel prioritized design,’” the complaint says.
“… there was pushback in trying to add in-app safety mechanisms because [Snap CEO] Evan Spiegel prioritized design”
In a statement posted to its newsroom, Snap said its app is designed “as a place to communicate with a close circle of friends, with built-in safety guardrails, and have made deliberate design choices to make it difficult for strangers to discover minors on our service. We continue to evolve our safety mechanisms and policies, from leveraging advanced technology to detect and block certain activity, to prohibiting friending from suspicious accounts, to working alongside law enforcement and government agencies, among so much more.”
According to the complaint, Snap employees circulated an external report in 2021 that included examples of alleged predators connecting with kids as young as eight through Snapchat and obtaining child sexual abuse material. But they feared measures to catch this kind of behavior would be unduly burdensome on user privacy and “create disproportionate admin costs,” the complaint alleges.
Employees also allegedly identified risks with certain Snapchat features, like Quick Add, which suggests other users to connect with. “We need to come up with new approaches that ringfence our most vulnerable users (minors) and make it harder for predatory users to find them via quick add, search, etc.,” an executive wrote, according to the complaint. “We believe we can achieve this without meaningfully degrading the product experience for these users if we pursue new strategies in inventory generation/constraints and other techniques to more effectively silo minors from people outside their networks.” Snap later made it so the Quick Add feature would only show up for 13 to 17-year-olds’ accounts when they had “a certain number of friends in common with that person.” But internally, the complaint says, employees recognized that the approach would still have significant shortcomings.
The unsealed complaint also includes more details on how Snap allegedly facilitated the illicit sale of guns. In one undated presentation, the company acknowledged that its platform sees “50 posts related to illegal gun sales per day and 9,000 views per day of these marketed weapons.” And even when content is reported, “[r]eported content is usually viewed hundreds of times before report.”
“Streaks make it impossible to unplug for even a day”
It also includes internal communications acknowledging the addictiveness of Snapstreaks, where users are told how many days they’ve continued communicating with another user. “Wow, we should have more addicting features like this,” one employee allegedly wrote, according to a January 2017 email. “Most streakers are our core demographic,” wrote another. An October 2019 presentation allegedly noted that “Streaks make it impossible to unplug for even a day.”
Technology
Anthropic upgrades Claude’s memory to attract AI switchers
Anthropic is making it easier to switch to its Claude AI from other chatbots with an update that brings Claude’s memory feature to users on the free plan, along with a new prompt and dedicated tool for importing data from other chatbots. These upgrades could allow users who have been using rivals like OpenAI’s ChatGPT or Google’s Gemini to quickly copy the data their preferred AI has collected on them and bring it over to Anthropic’s chatbot. That way, they don’t have to “start over” teaching Claude the context and history their previous chatbot already knows.
The option to import and export memories from Claude has been available since October, when Anthropic also rolled out the option for users to turn on Claude’s memory. Up until now, the memory feature was only available to users on paid Claude subscriptions, but now all Claude users can turn it on by going into “settings” then “capabilities.” This menu is also where users can find the new memory importing tool, which has users copy a pre-written prompt into their previous AI then copy the output from that prompt back into Claude’s importing tool.
Anthropic is introducing the upgraded memory importing tool as Claude is seeing a rise in popularity, driven by tools like Claude Code and Claude Cowork. Last month, Anthropic launched its new Opus 4.6 and Sonnet 4.6 models, which the company says are better at coding and completing complex tasks like working through a spreadsheet or filling out forms.
Anthropic has also been experiencing a spike in attention recently after pushing back against demands from the Pentagon to loosen the guardrails on its AI models, with the company stating publicly that they drew “red lines” around mass surveillance and fully autonomous lethal weapons.
Technology
Why the Microsoft 365 Copilot bug matters for data security
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You trust your email security settings for a reason. So when an AI assistant quietly reads and summarizes messages marked confidential, that trust takes a hit.
Microsoft says a bug in Microsoft 365 Copilot allowed its AI chat feature to process sensitive emails since late January.
The issue bypassed Data Loss Prevention policies that organizations rely on to protect private information. Put simply, emails that were supposed to stay locked down were being summarized anyway.
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Microsoft 365 Copilot’s work chat interface sits at the center of the issue after a bug allowed it to summarize confidential emails. (Microsoft)
Microsoft 365 Copilot bug summarized confidential emails
Microsoft says a coding error impacted Microsoft 365 Copilot Chat, specifically the “work tab” feature. The AI assistant helps business users summarize content, draft responses and analyze information across Word, Excel, PowerPoint, Outlook and OneNote.
Beginning Jan. 21, an internal bug labeled CW1226324 caused Copilot to read and summarize emails stored in Sent Items and Drafts folders.
The real concern runs deeper. Several of those messages carried confidentiality or sensitivity labels.
Companies apply those labels along with DLP policies to block automated systems from accessing restricted content. Despite those safeguards, Copilot still generated summaries.
We reached out to Microsoft, and a spokesperson provided CyberGuy with the following statement:
“We identified and addressed an issue where Microsoft 365 Copilot Chat could return content from emails labeled confidential authored by a user and stored within their Draft and Sent Items in Outlook desktop. This did not provide anyone access to information they weren’t already authorized to see. While our access controls and data protection policies remained intact, this behavior did not meet our intended Copilot experience, which is designed to exclude protected content from Copilot access. A configuration update has been deployed worldwide for enterprise customers.”
Why the Microsoft 365 Copilot bug matters for data security
AI tools feel helpful. They save time and reduce busy work. But they also rely on deep access to your data. When safeguards fail, even temporarily, sensitive content can move in ways you did not expect.
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For businesses, that could mean:
Legal discussions summarized outside intended controls
Financial projections processed despite restrictions
HR communications are exposed to automated analysis
Even if no data leaves the organization, the bypass itself raises concerns about how AI integrates with enterprise security systems.
Business users rely on Copilot to streamline work, but a recent bug raised concerns about how it handles sensitive email content. (Microsoft)
How Microsoft is fixing the Microsoft 365 Copilot bug
Microsoft says it began rolling out a fix in early February. The company continues to monitor deployment and is contacting some affected users to verify the fix works.
However, Microsoft has not provided a final timeline for full remediation. It has also not disclosed how many organizations were affected.
The issue is tagged as an advisory, which usually signals limited scope or impact. Still, many security professionals will want deeper clarity before feeling comfortable.
What this Microsoft 365 Copilot issue reveals about AI security
This incident highlights something many companies are wrestling with right now. AI assistants sit inside productivity platforms. They need access to email, documents and collaboration tools to work well.
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At the same time, those platforms contain your most sensitive information. When AI features expand quickly, security policies must evolve just as fast. Otherwise, even a small code mistake can create unexpected exposure.
The Copilot chat feature was designed to boost productivity, yet a code error let it process emails labeled confidential. (Microsoft)
Ways to stay safe after the Microsoft 365 Copilot bug
If your organization uses Microsoft 365 Copilot, here are practical steps to reduce risk:
1) Review Copilot access settings
Work with your IT team to confirm which folders and data sources Copilot can access.
2) Revalidate DLP policies
Test sensitivity labels and DLP (Data Loss Prevention) rules to ensure they block AI processing as intended.
3) Monitor advisory updates
Stay current on Microsoft service alerts and verify that the fix is fully deployed in your tenant.
4) Limit AI scope during investigations
If you have concerns, consider temporarily restricting Copilot features until verification is complete.
5) Train employees on AI boundaries
Remind staff that AI assistants can process drafts and send messages. Encourage careful handling of sensitive content.
6) Audit Copilot activity logs
Review audit logs to see whether Copilot accessed or summarized labeled emails. This helps determine actual exposure rather than assumed risk.
7) Review sensitivity label configuration
Confirm that confidential labels are configured to block AI processing where required. Misconfigured labels can create gaps even after a bug is fixed.
8) Reassess retention and draft policies
Because the issue involved Sent Items and Drafts, evaluate whether sensitive drafts should be stored long-term or deleted after sending.
9) Limit Copilot to specific user groups
Instead of enabling Copilot organization-wide, consider a phased deployment to departments with lower sensitivity exposure.
10) Conduct a post-incident security review
Use this moment to reassess how AI tools integrate with compliance controls. Treat it as a learning opportunity rather than a one-time glitch.
Pro Tip: This Copilot bug centers on enterprise controls. Even so, AI tools operate on your devices and accounts, so keeping software up to date and using strong antivirus software adds an important layer of defense. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com
Considering a more private email provider
Enterprise AI bugs raise a bigger question: how much access should email platforms have to your data in the first place? If you want an added layer of privacy beyond mainstream providers, privacy-focused email services are worth exploring.
Some offer end-to-end encryption, support for PGP encryption and a strict no-ads business model that avoids scanning messages for marketing purposes.
AI WEARABLE HELPS STROKE SURVIVORS SPEAK AGAIN
Many also allow you to create disposable email aliases, which can reduce spam and limit exposure if one address is compromised.
While no provider is immune to software bugs, choosing an email service built around privacy rather than data monetization can limit how much of your information is accessible to automated systems in the first place.
For individuals, journalists and small businesses especially, that added control can make a meaningful difference.
For recommendations on private and secure email providers that offer alias addresses, visit Cyberguy.com
Kurt’s key takeaways
AI assistants are becoming part of daily work life. They promise speed, efficiency and smarter workflows. But convenience should never outrun security.
This Copilot bug may have a limited impact. Still, it serves as a reminder that AI tools are only as strong as the guardrails behind them.
When those guardrails slip, even briefly, sensitive information can move in unexpected ways. As AI becomes more embedded in business software, trust will depend on transparency, fast fixes and clear communication.
Here is the real question: If your AI assistant can see everything you write, are you fully confident it respects every boundary you set? Let us know by writing to us at Cyberguy.com
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Technology
Samsung’s Digital Home Key lets you use your phone as your key
Just days after showing off the Galaxy S26, Samsung is finally rolling out the ability for users to unlock their home with a tap of their phone or by simply approaching their door. The new feature, called Digital Home Key, will live inside Samsung Wallet and is powered by the Aliro smart home standard.
Samsung first teased its Digital Home Key feature in 2024 and said the feature would be available in 2025. That didn’t pan out, as the CSA’s Aliro standard — which will let users unlock smart locks with any phone — only arrived in February of this year. The new standard uses near-field communication (NFC) for its tap-to-unlock technology. It also supports ultra-wideband (UWB), giving users the ability to unlock their door as they approach and without pulling out their phone.
To add a Digital Home Key to your wallet, you’ll need to set up a compatible smart lock through SmartThings using Matter. Only some Galaxy smartphones support both NFC and UWB, including the Galaxy Z Fold 4 and up, as well as the Galaxy S22 Ultra and up. You can view the full list of compatible devices on Samsung’s website.
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