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Salesforce introduces Data Cloud updates at San Francisco event

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Salesforce introduces Data Cloud updates at San Francisco event


Data Cloud has seen significant growth with a 130% annual increase in paid customers and is being utilized by companies such as Air India to unify diverse data systems and improve customer service efficiency.

Salesforce unveiled updates to its Data Cloud at the Dreamforce event in San Francisco on September 17, 2024. The refreshed version of Data Cloud includes innovations that enhance customer experience through data and artificial intelligence (AI).

Updates and availability

The latest Data Cloud version includes additions for unstructured data support, such as native processing of audio and video content, a standardized semantic data model for Agentforce agents and humans to interpret and use data consistently, improved search capabilities, real-time data activations, and additional data security and governance features to safeguard a company’s data.

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For the latter, Data Cloud’s updates include processes that prevent exposure to unauthorized parties while using AI and improve the management of structured and unstructured data. The governance and security update also includes:

  • AI tagging and classification to automate, organize and label unstructured data according to a firm’s business policies.
  • Policy-based governance to achieve governance at scale through granular security policies based on tags, metadata, and user attributes.
  • Customer-managed keys to manage an organization’s encryption keys so that data remains secure regardless of use.
  • Private Connect for Data Cloud helps companies safely share and integrate their data between Data Cloud and public cloud environments through secure, direct network connections.

Data Cloud’s new customer-managed keys and sub-second real-time layer are generally available. Its Mulesoft Direct for Data Cloud feature will be available in beta mode by late September and will require a MuleSoft Anypoint Platform License to use. By October 24, Data Cloud One will be generally available, along with support for processing unstructured video content, which is currently in pilot mode.

The updated version’s Hybrid search will be generally available by November 2024, along with beta versions of AI tagging and classification and policy-based governance features. The Tableau Semantics feature, currently in pilot, will be generally available by February 2025.

Integration with Agentforce

Salesforce has indicated that Data Cloud was its fastest-growing organic product, with a 130% annual growth in paid customers. In Q2 2024, Data Cloud processed 2.3 quadrillion records with named customers including The Adecco Group, Aston Martin, FedEx, Kawasaki Motors Corp, Wyndham Hotels and Resorts, and Air India.

In fact, Salesforce noted that Air India is using Data Cloud to unify its data across loyalty, reservations, and flight systems. The singular source is now handling the airline’s over 550,000 service cases per month.

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Data Cloud also provides customer data for Agentforce to make agents contextually aware and knowledgeable and adapt to customer needs. It also guides Agentforce with the next steps, like automating follow-up emails or passing detailed chat summaries to support human representatives while facilitating a seamless transition between AI and employees so that they use the same definitions and data for customers.

A new data community

Salesforce also announced a new Datablazer community at the San Francisco event on September 17. This online platform connects IT and business leaders, developers and Data Cloud enthusiasts to learn, share insights, and stay informed on best practices and data trends.



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San Francisco, CA

Who’s behind those ‘SHIMBY’ posters across San Francisco?

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Who’s behind those ‘SHIMBY’ posters across San Francisco?


San Francisco’s upzoning plan has passed. On Jan. 12, 2026, the day it goes into effect,  developers will be able to build taller, denser buildings on thousands of sites in the western and northern parts of the city. As the debate over how and where to upzone raged in City Hall, flyers taped to utility poles across the city signaled the launch of a much more DIY campaign to reignite a plan that took shape — and fell through — over five years ago.

“Mayor Lurie has the chance to fund social housing,” the simple, black-on-white flyers read. 

A flyer on a pole explains a tax for San Francisco social housing, urges residents to sign a petition to fund social housing, and mentions mixed-income, publicly-owned housing.
One among the first run of SHIMBY posters, taped to a Clement St. utility pole, pictured on Nov 23 2025. Photo by Nicholas David.

The posters refer to Proposition I, a ballot measure that passed in 2020 with 57 percent of the vote. Prop. I doubled the real estate transfer tax rate on buildings valued at $10 million or more. Proponents expected the new city revenue to be earmarked for new housing projects.

But the city’s mayors, who hold most of the power over the city’s budget, have so far declined to do so. Instead, it goes to the general fund.

Enter Honest Charley Bodkin and Dylan Hirsch-Shell, the duo behind San Franciscans for Social Housing. They call themselves SHIMBYs, or “Social Housing in My Back Yard.” An offshoot of the YIMBY movement, they think that, with enough public pressure, Lurie could be persuaded to change tack and start funding social housing in San Francisco. Their signs urge readers to sign an online petition pushing the mayor to establish a fund for “housing that is municipally-owned (or non-profit owned), permanently affordable, and available to a wider mix of income than traditional public housing.” Some 650 signatures have been collected so far in what appears to be a modest launch.

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Hirsch-Shell is a former Tesla engineer who self-funded his mayoral campaign last year to the tune of $160,000; Bodkin was his campaign manager.

“I wasn’t so much convinced that I would win necessarily, but my interest was in promoting policy ideas that I thought were important,” Hirsch-Shell said. His platform included support for universal social housing and a universal basic income.

Bodkin was also a mayoral candidate before he met Hirsch-Shell on the campaign trail and joined his team. Shortly after getting into local politics, he was perhaps best known for being 86’ed from bars across his Haight Street neighborhood for alleged antics like inciting customers and striking a bartender in the head with a chair, according to a short documentary by Vincent Woo.

A person with a backpack tapes a printed notice onto a yellow pole at a street corner on a sunny day.
Honest Charley Bodkin tapes a poster to a Clement St. utility pole on Dec. 4 2025. Photo by Nicholas David.

Bodkin says he’s six months sober now, and is focused on affirming local programs such as social housing and the public bank. He’s joined forces with Hirsch-Shell on the SHIMBY line, and they are plastering flyers in English, Spanish and Chinese across the city. They’re starting with Prop. I as a fund for social housing because “the will of the voters has been spoken.”

“I put my struggle, my efforts not into arguing with people at bars,” Bodkin said, “but with those that actually matter, those at City Hall.”

Former Supervisor Dean Preston, who authored Prop. I, is not formally allied with the SHIMBYs. Neither are the Democratic Socialists of America — arguably the most politically powerful socialist organization at the moment.

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Still, Preston agrees with the SHIMBY thrust — he has been fighting for at least a portion of Prop. I funds to be spent on social housing for years. “The transfer tax is the one opportunity you have to tax these huge real estate speculators buying and selling mega-mansions and skyscrapers downtown to raise funds,” Preston said.

The plan, he said, was to utilize the Prop. I funds towards rent relief and social housing. The latter would be open to a variety of income levels, and owned or financed by the city, as opposed to traditional affordable housing which typically depends on subsidies and non-profit developers.

But no such funding mechanism was written into the proposition. Special taxes — taxes that go into dedicated funds — generally require a two-thirds vote, and a special tax of this nature would have been, according to the city attorney’s office, unconstitutional in California.

Instead, the Board of Supervisors passed a resolution saying the city should use Prop. I funds for affordable housing programs, including social housing. Because resolutions aren’t legally binding, the money went into the city’s general fund, where it has been flowing ever since. A report published in June of 2024 found that some $200 million were spent on a mix of housing related issues.

In 2024, Preston requested a report from the city that found a social housing program based on Prop. I revenue was feasible. The report indicated that cumulative revenue from the increase could total upwards of $400 million by 2026.

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Although Preston, a democratic socialist, and the hundreds-strong DSA have long been vocal in the cause of social housing, San Franciscans for Social Housing is an organization of two (and “hundreds of other people that call themselves San Franciscans for social housing,” Bodkin said, referring to petition signers).

Without formal alliances, the pair may continue to address the Board of Supervisors during the minutes allotted for public comment during meetings at City Hall, or approach individual supes in public (as Bodkin has done to Mayor Lurie a couple of times before).

Even then, options are limited: Supervisors could pass another non-binding resolution asking for the money to be rerouted, but Lurie has given no indication that he would do so. 

Bodkin and Hirsch-Shell are not the first to try to carve a third way through the YIMBY vs. NIMBY divide. In 2018, the short-lived PHIMBY (“Public Housing in My Back Yard”) acronym was rolled out by the Los Angeles chapter of the DSA, which saw it as a way to mitigate the risk of gentrification posed by SB 827, a bill championed by state Sen. Scott Wiener that would have exempted most new construction near public transit from local zoning laws.

The SHIMBYs are trying to pitch a wider tent. Bodkin said he has “paid dues” to SF YIMBY and lobbied in Sacramento with Wiener and California YIMBY. More recently, he said, he also joined the San Francisco DSA.

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A printed flyer is taped to a street pole at night, discussing SF YIMBY, housing costs, and a petition for San Francisco social housing. Cars and a lit restaurant are visible in the background.
The SHIMBYs responded to Natoli’s Bluesky refutation with another poster. Preston squared off with Natoli on the site. Photo by Nicholas David

That hasn’t stopped Jane Natoli, the organizing director for YIMBY Action, from taking to Bluesky to refute the strategy of the nascent SHIMBY movement.

“San Franciscans didn’t pass a property transfer tax that funds social housing. They passed a tax that goes to the general fund,” Natoli wrote. “You can’t just wish funds for things.”

Preston is not surprised that YIMBY leaders like Natoli aren’t lining up to rally around the cause of social housing.

YIMBYs and socialists might look like allies “on paper,” Preston said. But as far as the YIMBY organizations are concerned, he continued, “There’s a consistent pro-industry theme that is very much at odds with developing social housing in San Francisco.” 

On top of all that, Prop. I may be on the chopping block next year — local and state officials are looking for ways to repeal it, or mitigate its effects. 

The flyers keep going up, for now. Bodkin and Hirsch-Shell say they’re trying to build a movement. Hirsch-Shell says it’s a lesson from the campaign trail:

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“Retail politics is not dead.”

A flyer on a street pole advocates for social housing, stating its importance for servers and bartenders, and encourages signing a petition for mixed-income, publicly-owned housing.
A sign taped to a pole reads
A paper sign reading
Photos by Nicholas David.





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Storm impacts Christmas around the San Francisco Bay Area

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Storm impacts Christmas around the San Francisco Bay Area




Storm impacts Christmas around the San Francisco Bay Area – CBS San Francisco

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Mission District miracle: S.F. nonprofit buys building, and its tenants breathe a little easier

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Mission District miracle: S.F. nonprofit buys building, and its tenants breathe a little easier


Christmas came just about a week early for tenants of 3235 16th St., a five-unit apartment building two blocks from Dolores Park: The San Francisco Community Land Trust officially acquired their building last week, retaining rent-controlled units and dissipating tenants’ fears of displacement.

“It’s really a relief, the stability and the security. Over the years we always thought ‘What if somebody sells our building?’” said Alana Herron, a high school teacher in the Excelsior who has lived in the building for 24 years. “This really means a lot.”

About a dozen tenants live in the building, and many have for decades. Conversations between the San Francisco Community Land Trust, which buys mid-sized buildings and has 17 in its portfolio, and the prior owner, Deborah V. Vanpatten, started this summer. The discussions began after the owner notified the nonprofit that the building would be sold. 

Under the city’s Community Opportunity to Purchase Act, owners of buildings with three or more residential units, or land that can accommodate such numbers, are required to inform qualified nonprofits of their intentions to sell. That guarantees the organizations the right of first refusal on the properties. 

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“This has been a lot of work, and it’s been great to see it culminate in knowing that these long-term residents will be able to stay in their home,” said Kyle Smeallie, the policy director for the land trust. 

The building, which dates to 1905, has five residential units and one ground-floor commercial space, the home of Barnets Salon. Smeallie said the residential tenants worried a new owner could find ways to displace them.

“For them to have the feeling that they don’t have to worry about that anymore … that’s a sense of relief that is really palpable,” said Smeallie.

The San Francisco Community Land Trust purchased the building for $1.55 million with loans from the city’s Small Sites Program, which helps nonprofits buy smaller buildings for affordable housing, and the Preservation and Seismic Safety Program, which has money for the same.

The land trust has been growing and, two years ago, received a $20 million gift from MacKenzie Scott, the billionaire ex-wife of Amazon founder Jeff Bezos. It said at the time it would use the gift to expand as part of a $60 million capital campaign.

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“Everyone feels like this was a really fortunate thing that happened,” said another resident, who has lived in the building for over 30 years. The purchase, she said, gave a sense of relief, particularly for the artists and teachers who live alongside her.

“When you talk about preserving teachers and artists we’re kind of a living proof of that,” she said. “That’s who lives here.”

While there has not been an official celebration yet, Herron said she and her husband took it upon themselves to toast the purchase by going out to dinner.

“We’re really grateful,” said Herron. “It is really a gift and we know that.”





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