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New iPhone scam tricks owners into giving phones away

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New iPhone scam tricks owners into giving phones away

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Getting a brand-new iPhone should be a moment you enjoy. You open the box. You power it on. Everything feels secure. Unfortunately, scammers know that moment too. 

Over the past few weeks, we’ve heard from a number of people who received unexpected phone calls shortly after activating a new iPhone. The callers claimed to be from a major carrier. They said a shipping mistake was made. They insisted the phone needed to be returned right away. One message stood out because it shows exactly how convincing and aggressive this scam can be.

“Somebody called me (the call said it was from Spectrum) and told me they sent the wrong iPhone and needed to replace it. I was to rip off the label on the box, tape it up and set it on my porch steps. FedEx was going to pick it up and they’d put a label on it. And just for my trouble, he’d send me a $100 gift card! However, the guy was just too anxious. He called me again at 7 am to make sure I would follow his instructions. Right after that, I picked up my box on the steps and called Spectrum, who confirmed it was a scam. There are no such things as refurbished i17 phones because they’re brand new. I called the guy back, said a few choice words and hung up on him. Since then, they have called at least twice for the same thing. Spectrum should be warning its customers!”

— Kris L, Columbus, Montana

That second early morning call was the giveaway. Pressure is the scammer’s favorite tool.

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HOLIDAY DELIVERIES AND FAKE TRACKING TEXTS: HOW SCAMMERS TRACK YOU

Scammers often strike right after a new iPhone purchase, using urgency and fake carrier calls to catch you off guard before you have time to verify. (Kurt “CyberGuy” Knutsson)

How the new iPhone replacement scam works

This scam relies on timing and pressure. First, criminals focus on people who recently bought a new iPhone. That information often comes from data-broker sites, leaked purchase data or marketing lists sold online. Next, scammers spoof a carrier phone number. As a result, the call appears legitimate. They sound confident and informed because they already know the device model you ordered.

Once the call begins, the story moves quickly. The scammer claims a shipping mistake occurred. Then they insist the phone must be returned right away. To reinforce urgency, they say a courier is already scheduled. If you follow the instructions, you hand over a brand-new iPhone. At that point, the device is gone. The scammer either resells it or strips it for parts. By the time you realize something is wrong, recovery is unlikely.

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Why this scam feels so believable

This scam copies real customer service processes. Carriers do ship replacement phones. FedEx does handle returns. Gift cards are often used as apologies. Scammers blend those facts together and add urgency. They count on you acting before you verify. They also rely on one risky assumption, that a phone call that looks real must be real.

REAL APPLE SUPPORT EMAILS USED IN NEW PHISHING SCAM

By spoofing trusted phone numbers and knowing details about your device, criminals make these calls feel real enough to push you into acting fast. (Kurt “CyberGuy” Knutsson)

Red flags that give this scam away

Once you know what to watch for, the warning signs are clear.

• Unsolicited calls about returns you did not request

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• Pressure to act fast

• Instructions to leave a phone outside

• Promises of gift cards for cooperation

• Follow-up calls to rush you

Legitimate carriers do not handle returns this way.

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THE FAKE REFUND SCAM: WHY SCAMMERS LOVE HOLIDAY SHOPPERS

Once a phone is handed over, it is usually resold or stripped for parts, leaving victims with no device and little chance of recovery. (Kurt “CyberGuy” Knutsson)

Ways to stay safe from iPhone return scams

Protecting yourself starts with slowing things down. Scammers rely on speed and confusion. You win by pausing and verifying.

1) Never return a device based on a phone call alone

Hang up and contact the carrier using the number on your bill or the official website. If the issue is real, they will confirm it.

2) Do not leave electronics outside for pickup

Legitimate returns use tracked shipping labels tied to your account. Carriers do not ask you to leave phones on porches or doorsteps.

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3) Be skeptical of urgency

Scammers rush you on purpose. Pressure shuts down careful thinking. Any demand for immediate action should raise concern.

4) Use a data removal service

Scammers often know what phone you bought because your personal data is widely available online. Data removal services help reduce your exposure by removing your information from data broker sites that criminals rely on. While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

5) Install strong antivirus software

Strong antivirus software adds another layer of protection. Many antivirus tools help block scam calls, warn about phishing links and alert you to suspicious activity before damage is done.

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The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android, & iOS devices at Cyberguy.com.

6) Save messages and call details

Keep voicemails, phone numbers and timestamps. This information helps carriers warn other customers and spot repeat scams.

7) Share this scam with others

Criminals reuse the same script again and again. A quick warning to friends or family could stop the next victim.

Kurt’s key takeaways

Scams aimed at new iPhone owners are getting more targeted and more aggressive. Criminals are timing their calls carefully and copying real carrier language. The simplest defense still works best. Verify before you act. If a call pressures you to rush or hand over a device, pause and contact the company directly. That one step can save you hundreds of dollars and a major headache.

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If a carrier called you tomorrow claiming a mistake with your new phone, would you verify first or would urgency take over? Let us know by writing to us at Cyberguy.com.

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I spent a week using the Trump phone — it sucks

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I spent a week using the Trump phone — it sucks

The Trump phone was never a serious phone. Not when it was announced last June, in dodgy renders and with an incoherent spec sheet. Nor when Trump Mobile admitted — just two weeks later — that it wouldn’t be made in the US. Not even when the company revealed the final phone, first to me over a video call in February and then to the world in April through a short commercial with the slick sheen of AI.

It’s now on sale for $499, past the days of its tenuous, ever-shifting release dates. A few buyers even have the phone, The Verge among them, though more still seem not to.

It’s clear now that the T1 is a real phone, but that doesn’t mean it’s a serious one. Still, for the next thousand words or so, I will try to take it seriously.

$499

The Good

  • It actually exists
  • 3.5mm headphone jack
  • MicroSD card slot
  • It basically runs stock Android

A serious phone wouldn’t look like this

The T1 Phone is a curved slab of cheap gold plastic, the smartphone equivalent of a pair of knockoff wraparound Oakleys. The gold finish — more yellow in certain light, though it certainly does shine and shimmer — is tacky in every sense, with a sticky friction that makes it feel distinctly unpleasant to the touch. My phone arrived with a tiny scratch in the top-right corner.

The phone is fairly thin, and light, but its excessively curved waterfall display feels immediately dated. It also loses one of the chief advantages of that design — better in-hand feel — thanks to the oddly angular frame, which juts into my palm as I hold it.

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Almost every detail speaks to bad design. There’s the American flag logo, missing a stripe. The fact that “Trump Mobile” appears on the back twice, in two different orientations and two different fonts. Or the camera module, where the three lenses are spaced at irregular intervals.

Count the stripes.

I don’t think anything about this phone annoys me as much as the lens spacing.

God, I miss notification LEDs.

A headphone jack is less uncommon, but still pretty rare.

There are things to like. The 3.5mm headphone jack will have its fans, as will the microSD card slot inside the phone, or the fact that the phone ships with a case, charger, and braided USB cable. These are things that a certain type of Android fan has lamented the absence of for years.

I, for one, am more excited to be reviewing a phone with a notification light again, a true treat that I thought we’d lost forever. It’s a glimpse of a better world, one I didn’t expect from Trump Mobile of all companies. But like the curved screen, even these welcome touches betray that this is a dated, old-fashioned phone, one based on an old HTC design that already felt like a throwback two years ago.

A serious phone would work outside the US

I live in the UK, meaning I may well have the only Trump phone outside of North America. It cannot maintain any signal stronger than 2G, meaning I can use it for texts and calls but not for data. As best as I can tell from digging through the T1’s FCC certification documents, the phone simply doesn’t support the network bands commonly used in Europe.

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The T1 Phone isn’t sold in Europe, and that misshapen flag makes its target market clear. But even Americans get to go on vacation every once in a while. From my experience, it seems unlikely that the T1 would work anywhere in Europe and perhaps not anywhere in the world outside North America.

A serious phone would use more than the minimum hardware

At first glance, the T1’s spec sheet might seem impressive enough: a 120Hz OLED screen, a 5,000mAh battery, a triple rear camera with 50-megapixel sensors.

But the truth is you could find similar specs on almost any $200 Android phone and superior ones on phones sold at this price. Hardware like this is cheap and commodified, something that’s only beginning to change thanks to the ongoing memory crisis. Here, amusingly, the T1 is generously specced: 512GB of storage and 12GB of RAM come as standard. Those, along with the inclusion of wireless charging, are the only things that really stand out on this spec sheet.

Real gold, guaranteed.

Real gold, guaranteed.

Despite all that RAM, and Qualcomm’s modestly capable Snapdragon 7 Gen 3 chipset, the T1 is often sluggish. It sometimes stutters when switching apps or triggering animations, making even basic apps like Duolingo frustrating to use. This hardware isn’t flagship, but it should certainly be more capable than this. I can only assume Trump Mobile didn’t develop the sort of software and firmware performance optimizations that other manufacturers do, handicapping the phone from the start.

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1/16

I took the T1 Phone out with me around London to test the camera.
Photo: Dominic Preston / The Verge

I suspect the camera’s limitations are for similar reasons. The three rear lenses and single selfie camera take basic, functional photos, at least in good light — with the exception of the 8-megapixel ultrawide, which is uniformly poor.

Other phone manufacturers spend millions optimizing their image pipelines, and none of that work is evident here. Daylight photos are vivid and oversaturated, nighttime shots are noisy, and the telephoto shows no signs of electronic stabilization at all, making it feel shaky and unstable. Incredibly, by default every shot is overlaid with a strangely small T1 watermark — as if anyone should want to take credit for these photos.

1/12

While David Pierce took the excuse to test it in DC.
Photo: David Pierce / The Verge

A serious phone would have made more effort in its software

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As the Trump phone lurched haltingly toward its launch, the going assumption from many was that it would be a bloated mess, loaded with spyware, crypto apps, and MAGA-themed experiences, putting the president’s leering face front and center.

The truth is rather more mundane. It runs Android — the nearly two-year-old Android 15, to be precise — with almost no modifications at all. This is, in fact, about as close to what the nerds call “stock” Android as you’re ever likely to get these days.

The only preinstalled apps that are out of the ordinary are Truth Social, Trump’s own social media network, and Doctegrity, a telehealth platform that’s included with Trump Mobile’s $47.45 cell service. Beyond that you get a single Trump Mobile wallpaper and those photo watermarks, and that really is that.

In a sense, that’s a good thing — I’m hardly lamenting the lack of bloatware. But there’s also no sign that Trump Mobile has the ability or the intent to optimize its phone’s software or deliver any features beyond the minimum.

Truth Social comes preinstalled, though you can get rid of it.

Truth Social comes preinstalled, though you can get rid of it.

More worryingly, Trump Mobile hasn’t announced how long it will support the phone with software updates. When I spoke to executives from the company in February, they seemed confused by my question about how many Android version updates the phone would receive, though they did insist that customers won’t “be locked into what’s there today.” For now, that means a 2024 version of Android with a February 2026 security patch; I wouldn’t hold my breath for either to be updated any time soon.

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A serious company would put more effort in

In a strange way, the T1 Phone isn’t all that terrible, but only because it proves how hard it actually is to make a truly terrible phone these days. It’s easy enough to throw together the baseline hardware, stick Android on top, and call it a day. For better or worse, that’s more or less exactly what Trump Mobile has done. Between the simple software and the dated hardware features, the T1 is an oddly compelling phone for some old-school Android fans, but Trump Mobile got there entirely by mistake.

Premium.

Premium.

This isn’t a serious phone. It’s a marketing stunt that got out of hand, a way to grab attention and juice the subscriber count for an overpriced cell service with the president’s name on it.

Trump Mobile doesn’t care about this phone. And after the year of reporting on it that’s led to this review, I’m thrilled to finally say: Neither should you.

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Microsoft’s carbon emissions went up 25 percent last year

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Microsoft’s carbon emissions went up 25 percent last year

Microsoft may once again be struggling to keep up with its own climate goals, according to its 2026 sustainability report. As reported by GeekWire, the report states that Microsoft’s carbon emissions increased 25 percent in 2025, totalling 34 million metric tons “without select interventions.” Microsoft says this was “driven primarily by the expansion of our datacenter infrastructure,” as well as the company’s decision last February to stop purchasing “non-additional, unbundled renewable energy certificates.”

Several years ago, Microsoft set itself a goal to be carbon negative by 2030, meaning it will need to remove more carbon emissions than it produces. This isn’t the first time Microsoft has faced setbacks toward accomplishing that goal, as its 2024 sustainability report showed a similar rise in climate pollution. This year’s report admits that, “While AI infrastructure is driving demand for energy, water, land, and materials, sustainability solutions are not scaling fast enough to meet demand.”

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Google turns old phones into cloud servers

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Google turns old phones into cloud servers

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That old phone sitting in your drawer may have more life left in it than you think. You may look at it and see a dead battery, an outdated camera or a screen that no longer feels worth using. Google and researchers at the University of California San Diego see something else: a tiny computer that may still have useful processing power.

Their idea is called phone cluster computing. Instead of treating retired smartphones as electronic waste, researchers remove the motherboard and redeploy it as part of a low-carbon computing system.

Google says UC San Diego plans to launch a data center built from 2,000 Pixel smartphones in fall 2026. The goal is to provide low-cost cloud computing for students and researchers while reducing the need for newly manufactured server hardware.

That means the next chapter for an old phone may not be a junk drawer. It may be a server rack.

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Researchers plan to launch a 2,000-phone data center at UC San Diego in fall 2026 to support students and research workloads. (Kurt “CyberGuy” Knutsson)

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What is phone cluster computing?

Phone cluster computing takes retired smartphones and turns their core hardware into a computing platform. The process starts by stripping each phone down to the motherboard. That board holds the processor, memory and storage. The display, battery, cameras, chassis and other phone-specific parts are removed.

That step is important because a full phone does not belong in a data center. Batteries can create safety issues. Screens and cameras waste space. The motherboard is the part that still offers computing value.

Once the board is removed, researchers load a general-purpose Linux system onto it. Android already runs on Linux at its core, but Android is built for mobile apps and personal devices. A data center needs something more flexible for cloud workloads. After that, the phone boards can be grouped into clusters. Many small boards then work together like a collection of tiny servers.

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Why Google wants old Pixel phones for cloud computing

The AI boom has created a huge appetite for computing power. Data centers need more chips, more electricity and more cooling. At the same time, billions of phones fall out of use around the world.

This Google-backed project takes that conversation in a different direction by asking whether some useful computing can come from hardware we already made.

The project focuses on embodied carbon. That means the emissions created before a device ever turns on. Mining, manufacturing and shipping all add to that carbon footprint.

If a phone motherboard already exists, reusing it can avoid some of the environmental cost tied to manufacturing new hardware. Google says the motherboard accounts for about half of a phone’s embodied carbon, which makes it the most valuable part to recover.

How retired smartphones become low-carbon servers

You cannot plug a pile of old phones into a rack and call it a data center. The process requires careful teardown, new software and a way to manage many boards at once. Google says the project uses containerized applications managed by Kubernetes. That helps coordinate the work across many devices.

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The phones are organized into self-managing clusters of about 25 to 50 boards. Each board works as a small Linux machine. Together, they can handle tasks that would otherwise run on traditional cloud servers. That does not make one phone equal to one server. A server has many more processor cores, more memory and data center-grade hardware. A phone board has fewer resources and tighter limits. Still, some jobs do not need a giant machine. They need enough compute to run efficiently without wasting resources.

GOOGLE ENGINEER STOLE AI SECRETS FOR CHINA, SENATE HEARS IN EXPLOSIVE TESTIMONY

Google and UC San Diego are testing a cloud computing system built from retired Pixel phone motherboards, giving old smartphones a possible second life. (Google)

Can old phone processors handle cloud workloads?

The technical case is stronger than you may expect. Google says the single-threaded performance of modern smartphone performance cores can match or beat the per-core performance of some modern multicore servers. In one comparison, a 2023 Pixel Fold was tested against an ASUS RS720A-E11 server using SPEC benchmarks. The Pixel Fold’s performance cores beat the baseline data center server core on many of the tests. That sounds impressive, but there is an important catch.

A smartphone board has a smaller memory limit and fewer cores. It also lacks the management tools and hardware durability that servers are built around. So the project needs the right workloads.

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UC San Diego is starting with educational and research computing. That makes sense because many classroom tasks can run on small cloud instances. Google says early experiments showed that a 20-phone cluster could support peak submission rates for a class of more than 75 students. The grading latency also came in below the default AWS backend used in the comparison.

Why UC San Diego is testing a 2,000 Pixel phone data center

UC San Diego plans to use the 2,000-phone cluster to support computer science classes and research workloads. Google says the deployment could support about 100 classes at once. It also describes the system as providing about 50 server-equivalents worth of compute at a fraction of the usual cost.

For a university, that could be a major advantage. Cloud computing costs can rise quickly, especially when many students submit assignments at the same time. If a reused phone cluster can handle some of that load, schools may save money while reducing demand for newly manufactured servers.

This also gives researchers a chance to test phone-based computing at scale. A small lab demo can look promising. A 2,000-board deployment will show much more about reliability, maintenance and day-to-day performance.

Phone cluster computing still has big limits

Phone cluster computing sounds promising, but it still has a lot to prove. Your smartphone was made for daily use in your hand, not nonstop work inside a data center. Data center servers are built to run for years with steady cooling, fast repairs and constant monitoring. Phone motherboards come from devices made for pockets, backpacks and kitchen counters. That alone raises some big questions.

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The boards could fail faster than expected. Cooling may also become a challenge once thousands of tiny processors run side by side. Then there is the labor problem, because someone has to safely remove batteries, screens and other parts before the boards can be reused. Cost will be the deciding factor. If teardown, maintenance and replacement work get too expensive, this idea may stay in the research lab.

Phone clusters also will not replace the massive GPU systems that power advanced AI training. They make more sense for smaller cloud jobs, classroom tools and research tasks that fit within smartphone hardware limits. That still leaves plenty of useful work. After all, not every cloud task needs the newest chip.

Why old smartphones could help cut e-waste

The world’s e-waste problem is growing fast. The Global E-waste Monitor projects that electronic waste could climb to 82 million tonnes by 2030, while formal collection and recycling rates are expected to fall to 20%. Old phones are a big part of that problem because many never make it to a proper recycling program. They sit in drawers, land in closets or get tossed out with valuable parts still inside. Even when a phone no longer feels useful to you, its processor, memory and storage may still have work left to do.

CyberGuy has covered related second-life ideas before, including old smartphones being turned into tiny data centers and repurposed EV batteries helping power AI data centers. The common theme is hard to ignore. Some of the hardware already in circulation may still have useful work left to do.

FIVE DATA BROKER OPT-OUT MYTHS THAT LEAVE RETIREES EXPOSED

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Google says reusing smartphone motherboards could cut hardware waste and reduce the carbon cost of building new data center servers. (Yawar Nazir/Getty Images)

How to safely recycle or reuse your old phone

This research does not mean you should toss your old phone into a random donation bin tomorrow. Before you recycle, donate, trade in or sell an old phone, you need to protect your data. Back up anything you want to keep. Then sign out of your accounts and securely wipe the device.

CyberGuy has a helpful guide on how to securely get rid of your old cell phone. Privacy comes first whenever you part with a device.

You can also consider trade-in programs, certified refurbishers or reputable electronics recycling programs. If the phone still works, buying refurbished can also keep devices in use longer. CyberGuy has covered what to know before buying refurbished electronics, which is helpful if you want to save money without taking a gamble. The key is to avoid letting old devices sit forgotten forever. A phone in a drawer helps no one.

What this means to you

That old phone in your drawer may not be as useless as it looks. Even if the battery is tired or the camera feels outdated, the processor inside may still have real value.

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Now, you probably will not be mailing your old phone to a Google data center anytime soon. Still, this project points to a bigger shift in how we think about retired tech. Instead of sending every old device straight to recycling or letting it collect dust, companies, schools and researchers may find smarter ways to reuse the parts that still work.

There is also a money lesson here. If your current phone still runs well, you may not need to rush into an upgrade just because a newer model comes out. A battery replacement, trade-in or refurbished option could save you money while keeping perfectly good hardware in use longer. To me, that is the real takeaway. The phone you forgot about could possibly still have a job to do.

Watch the CyberGuy Live replay: Lock Down Your Phone in 30 Minutes

Your phone holds your email, passwords, photos, banking apps and personal data. In this free CyberGuy Live replay, Kurt the CyberGuy walks you step by step through simple phone security fixes you can do at your own pace. You’ll learn how to improve your privacy settings, spot the latest phone scams, use trusted security tools and walk away with a simple checklist to stay protected. Watch the replay and get our checklist here: CyberGuyLive.com.

Kurt’s key takeaways

Google and UC San Diego are testing how to turn retired Pixel phone motherboards into a low-carbon cloud computing platform. The project could give old smartphones a second life while reducing the need for newly manufactured servers. That is important as AI data centers keep demanding more computing power and more electricity. The first major test is expected in fall 2026 with a 2,000-phone data center at UC San Diego. If it works, the cluster could support students and researchers at a lower cost than traditional cloud infrastructure. However, this idea still has to prove it can handle the grind of daily use. Reliability, cooling, teardown labor and maintenance will determine whether phone cluster computing can grow beyond just research. To me, the most relatable part is sitting in your junk drawer. That old phone may seem useless, but its processor could still be powerful enough to help run cloud jobs. Maybe the future of computing starts with hardware we already forgot we owned.

Would you feel good knowing your old phone could help power cloud computing? Let us know by writing to us at CyberGuy.com.

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