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SFPD response times for small crimes still slow, and it may not get better anytime soon

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SFPD response times for small crimes still slow, and it may not get better anytime soon


SAN FRANCISCO (KGO) — Earlier this year, San Francisco reported that property crime was down significantly. The numbers say that, but some people say they have stopped reporting “smaller” crimes because the police take so long to respond. Many others don’t report crimes because they feel nothing will be achieved.

For example, it’s Monday mid-morning, we captured what store workers tell us is a typical occurrence at the Walgreens on Market and 9th Street in San Francisco.

An employee is on the phone with a 911 dispatcher to report the incident while another employee yells at the woman.

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The two employees are now describing what’s happening while on the phone.

She continues to put items in her bag despite knowing that she’s being recorded on a cellphone and that the incident is being reported to 911. She then calmly walks out of the store.

When this crime happened the security officer was at lunch.

We wanted to talk to them, so we returned a few days later and interviewed security.

Lyanne Melendez: “Have you seen this woman before?
Guard: “All the time.” Usually it’s everyday, every other day.
Lyanne: “What does she do when she comes in?”
Guard: “They just usually come through the aisles and fill up and leave.”
Lyanne: “Is there anything you can do about it?
Guard: “No, they don’t let us touch them anymore.”
Lyanne: “How long does it take police to respond?”
Guard: “They don’t respond.”

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And shoplifters know it.

“They are in and out of the store in two or three minutes and they are out the door and by the time the store reports that, people are long gone,” explained David Burke, SFPD Public Safety Liaison for District 8.

Even after the store reports it, police admit it takes them too long to respond.

Here’s the data on the police department’s response time when dealing with non-violent crimes such as a burglary.

So far this month, it has taken police almost 30 minutes to respond. The target is 20 minutes. The last time they met that goal was in the first four months of the COVID pandemic, when shelter-in-place orders were in effect.

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MORE: Serial SF shoplifter accused of stealing $40K+ worth of items speaks for 1st time

Police say they may not meet that goal for years to come because they are about 500 officers short.

The truth is that SFPD has struggled for years to recruit new officers and that was even before the murder of George Floyd by a Minneapolis police officer in 2020 when there was a call nationwide to defund the police.

Still, In San Francisco, in August 2020, some lawmakers called for cuts to police funding and the cancellation of the upcoming four police academies.

“I would actually propose to eliminate all four,” said former San Francisco Supervisor Sandra Fewer back in August 2020.

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“It’s about the system that is rotten to its core,” added San Francisco Supervisor Hillary Ronen during that Aug. 20, 2020 meeting.

VIDEO: I-Team fact checks SFPD response times after residents express concern

I-Team fact checks San Francisco Police Department’s response times after Pier 39 car-to-car shooting leaves 6 injured.

Even the mayor initially agreed that changes had to be made but when property crimes escalated, London Breed took a difference stance.

“We will expand recruitment strategies and work to retain officers,” said Breed in Dec. 2021.

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Even that supervisor who called for defunding the police, later complained that her district was lacking in law enforcement officers.

“I’ve been begging this department to give the Mission what it deserves in terms of police presence all year long and I’ve been told time and time again that there are no officers,” expressed Ronen in February 2023.

In the end, the police department’s budget was never cut but police say the rhetoric did lasting damage.

MORE: Convicted serial SF shoplifter gets probation after serving less than 1 year in jail

Recruitment has been a challenge, even when earlier this month, the mayor and the police chief welcomed its largest police academy class since 2018.

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For people who have been victims or have witnessed thefts, there is fatigue and resignation that little will be done to curb it from happening again.

We caught another man who was apparently stealing from a Walgreens in the Noe Valley neighborhood.

It wasn’t until we began recording that the employee offered to contact police.

“There is that psychological thing when if you feel ‘well if they aren’t going to come, or they’re going to come in an hour from now, I’m not going to bother,’ but the police department, we don’t know this is happening if people aren’t making reports, then we’re not aware that this is going on,” added Burke.

Police are also counting on new technology to help them when going after people through Prop E. This was approved by voters last March. Police will now have license plate readers and drones at their disposal.

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San Francisco, CA

San Francisco court clerks strike for better staffing, training

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San Francisco court clerks strike for better staffing, training


The people cheering and banging drums on the front steps of San Francisco’s Hall of Justice are usually quietly keeping the calendars and paperwork on track for the city’s courts.

Those court clerks are now hitting the picket lines, citing the need for better staffing and more training. It’s the second time the group has gone on strike since 2024, and this strike may last a lot longer than the last one.

Defense attorneys, prosecutors and judges agree that court clerks are the engines that keep the justice system running. Without them, it all grinds to a slow crawl.

“You all run this ship like the Navy,” District 9 Supervisor Jackie Fielder said to a group of city clerks.

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The strike is essentially a continuation of an averted strike that occurred in October 2025.

“We’re not asking for private jets or unicorns,” Superior Court clerk employee Ben Thompson said. “We’re just asking for effective tools with which we can do our job and training and just more of us.”

Thompson said the training is needed to bring current employees up to speed on occasional changes in laws.

Another big issue is staffing, something that clerks said has been an ongoing issue since October 2024, the last time they went on a one-day strike.

Court management issued their latest statement on Wednesday, in which the court’s executive officer, Brandon Riley, said they have been at an impasse with the union since December.

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The statement also said Riley and his team has been negotiating with the union in good faith. He pointed out the tentative agreement the union came to with the courts in October 2025, but it fell apart when union members rejected it.

California’s superior courts are all funded by the state. In 2024, Sacramento cut back on court money by $97 million statewide due to overall budget concerns.

While there have been efforts to backfill those funds, they’ve never been fully restored.

Inside court on Thursday, the clerk’s office was closed, leaving the public with lots of unanswered questions. Attorneys and bailiffs described a slightly chaotic day in court.

Arraignments were all funneled to one courtroom and most other court procedures were funneled to another one. Most of those procedures were quickly continued.

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At the civil courthouse, while workers rallied outside, a date-stamping machine was set up inside so people could stamp their own documents and place them in locked bins.

Notices were also posted at the family law clinic and small claims courts, noting limited available services while the strike is in progress.

According to a union spokesperson, there has been no date set for negotiations to resume, meaning the courthouse logjams could stretch for days, weeks or more.



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Which San Francisco Giants Prospects Are Real Depth vs. Marketing Names

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Which San Francisco Giants Prospects Are Real Depth vs. Marketing Names


The San Francisco Giants are likely to break camp with one of their top prospects on the 26-man roster. But they’re all getting plenty of work in camp.

The thing is, just because a prospect doesn’t make a 26-man opening day roster doesn’t mean they can’t help a Major League team at some point in the season. Others, for now, are working on developing talent.

In this exercise, five prospects that are part of Major League camp were selected to determine if they’re real depth this season or if they’re marketing names — for now. Marketing names can become real depth before one knows it, such as the first Giants prospect listed.

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Bryce Eldridge: Real Depth

San Francisco Giants Bryce Eldridge | Joe Camporeale-Imagn Images
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Eldridge has nothing left to prove at the minor league level after he was selected in the first round in the 2023 MLB draft. Back then, he was the classic example of a marketing name, one that creates buzz in the organization and with fans.

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But, after more than two years of development and a taste of the Majors, he’s real depth. He’s expected to make the opening day roster and share time at first base and designated hitter with Rafael Devers, one of the game’s most established sluggers.

On Wednesday, he hit his first spring training home run, one of three in the 13-12 loss to the Milwaukee Brewers.

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Blake Tidwell: Real Depth

Tennessee pitcher Blake Tidwell | Brianna Paciorka/News Sentinel / USA TODAY NETWORK

Tidwell was acquired from the New York Mets in July in the Tyler Rogers trade. He only pitched in four games for the Mets, so he still has prospect status. But that MLB service time, combined with his early impressions in camp, make him real depth for a team that only has one or two spots available on the pitching staff.

Tidwell may not make the team out of camp for opening day. But he’s one of those prospects that could make his way to San Francisco during the season due to injury or underperformance. It’s an example of using the time in spring training wisely and paving the way for a future promotion.

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Will Bednar: Real Depth

Mississippi St. Bulldogs pitcher Will Bednar. | Steven Branscombe-Imagn Images
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The Giants have been waiting for their first-round pick in the 2021 MLB draft to pay off, and this might be the year that Will Bednar finally makes the jump to the Majors. He’s in Major League camp and he’s been converted into a reliever in the past couple of seasons.

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He went 2-3 with a 5.68 ERA in 38 games, his full season as a reliever. But he’s impressed the new coaching staff during camp and there’s enough buzz around him to consider him a potential call-up during the season. He’s in his fifth professional season so the Rule 5 draft is a consideration this coming offseason.

Parks Harber: Marketing Name

For now, the young third baseman is going to create a lot of buzz in the farm system in 2026, but he isn’t a threat to anyone’s job yet. Picked up in the Camilo Doval trade, he only has 102 minor league games under his belt after he was signed as an undrafted free agent by the New York Yankees. He got his first spring training hit on Wednesday. His career slash of .312/.413/.528 is encouraging but he hasn’t played higher than High-A Eugene.

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Bo Davidson: Marketing Name

San Francisco Giants left fielder Bo Davidson. | Rick Scuteri-Imagn Images
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The Giants signed Davidson as an undrafted free agent and he’s starting to generate real buzz in spring training as a non-roster invitee. He’s not quite real depth yet because he has yet to play above Double-A Richmond. But the way he’s playing in the spring he should be at Sacramento sometime this season, which puts him in the position to be real depth.

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He’s hit well at every stop, but he showed off more power than ever last season. He hit a career-best 18 home runs and 70 RBI as he slashed .281/.376/.468. He played 42 games at Richmond last season.




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Three Takeaways as Giants Suffer First Spring Training Loss of Campaign

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Three Takeaways as Giants Suffer First Spring Training Loss of Campaign


The San Francisco Giants weren’t giving up that undefeated spring training slate without a fight, apparently.

Wednesday’s game between the Giants and the Milwaukee Brewers came down to a raucous ninth inning that saw the two teams combine for seven runs. Milwaukee had the final at-bat and rallied to win, 13-12.

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A lot happened in this one, not the least of which was Harrison Bader’s home run putting a dent in a food truck.

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Here are three important takeaways from the game.

Adrian Houser’s Giants Debut

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San Francisco Giants pitcher Adrian Houser. | Rick Scuteri-Imagn Images

Before this game got out of hand, Adrian Houser made his first spring training start and looked solid.

He pitched two innings, giving up three hits, one run and one walk. He also allowed a home run. He threw 36 pitches, 23 of which were strikes. The right-hander figures to be the third or fourth starter in the rotation, depending upon how San Francisco wants to line up Houser and Tyler Mahle behind Logan Webb and Robbie Ray.

Houser resurrected his career last season with the Chicago White Sox and the Tampa Bay Rays, as he combined to go 8-5 with a 3.31 ERA in 21 starts, with 92 strikeouts and 38 walks in 125 innings. It was his best season since going 10-6 with Milwaukee in 2021.

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Power Surge

San Francisco Giants first baseman Bryce Eldridge. | Neville E. Guard-Imagn Images
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The Giants are looking for more slug in their lineup in 2026. Part of that is a long-term project that included signing Willy Adames last offseason and trading for Rafael Devers last June. Both hit at least 30 home runs last season. That’s sustainable power for San Francisco. But they could use more and some of that was on display in Wednesday’s game.

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Bader’s home run got a lot of attention. But two other Giants hit home runs, each slugging their first of spring training. Luis Matos, an outfielder that was the designated hitter, slammed one in the second inning. Then, Bryce Eldridge, who played first base, hit one in the third inning.

San Francisco’s ability to compete offensively with the top teams in the National League won’ just hinge on Adames and Devers. It will hinge on what others can produce, too. From that standpoint Wednesday was a good day.

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Parkr Harber’s Instant Offense

San Francisco Giants infielder Parks Harber. | Mark J. Rebilas-Imagn Images

Parks Harber isn’t going to make the opening day roster. But that’s not expected. The top prospect, acquired in the Camilo Doval trade from the New York Yankees, is off to a solid start to his first spring training with the Giants.

He entered Wednesday’s game as a pinch-hitter and in his only at-bat he claimed a hit and drove in a run. It pushed his spring training batting average to .333. The downside? It was his first hit of spring training. But, the fact that a young player entered the game as a pinch hitter and drove in a run is a good sign for his ability to come off the bench later in his career and give the Giants something.

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