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To tip or not to tip? Here’s what Hawaii food industry workers suggest

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To tip or not to tip? Here’s what Hawaii food industry workers suggest


HONOLULU (HawaiiNewsNow) -These days, it seems like tipping options at fast food restaurants and other over-the-counter establishments are becoming more and more common. You order something to go, you get ready to pay, when a screen appears, asking for a tip.

Hawaii News Now asked a few customers at the Kuhio Food Hall in Waikiki what they would do when faced with this request.

“No, it doesn’t matter (if it’s takeout of sit down),” said Hank Ravestein. “I tip 15%.”

Ernest Lee has a different perspective.

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“If I am standing ordering my meal and get my meal and going to sit down, then typically, it’s not tipped,” he said.

Mike Palmer, a board member of the Hawaii Restaurant Association and the owner of the Kuhio Food Mall in Waikiki, said tipping depends on the situation.

“So I just tell people do what you are comfortable with — if you don’t want to tip, don’t tip, if you get great service and encourage that person behind the counter, you know they are working hard for their money,” Palmer said.

Palmer added that while so many are stuck with tipping based on percentages, there are other options, especially when it comes over-the-counter service.

“On almost every tipping system that has that option, people don’t realize, they think they have to automatically put in 15 to 20, 25%, but there is usually an option on those screens like ours says you hit ‘other,’ you tip a custom amount — 50 cents, a dollar, whatever,” Palmer said.

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He said that no matter the circumstance, a customer should not feel obligated to tip for mediocre or bad service.

Instead, base it on the service provided and consider this: “A lot of times, counter service people are not the highest compensated in the industry and I think personally, it’s a great way to stimulate the economy by giving people an extra buck or two.”

For Andrew Thomas, a server at the food mall, getting a tip is always appreciated but not expected.

“I just expect people to know that if they want to go ahead and, it makes my day and I just give them my service, whether they tip or not,” Thomas said.

And that’s a tip on tipping that is definitely something to think about.

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Arkansas vs. Hawaii – First round NCAA tournament extended highlights

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Arkansas vs. Hawaii – First round NCAA tournament extended highlights


Men’s Basketball

March 19, 2026

Arkansas vs. Hawaii – First round NCAA tournament extended highlights

March 19, 2026

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Watch the highlights from No. 4 Arkansas and No. 13 Hawaii’s matchup in the first round of the 2026 men’s NCAA tournament.



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Hawaii takes on elite Arkansas team in today’s NCAA opener | Honolulu Star-Advertiser

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Hawaii takes on elite Arkansas team in today’s NCAA opener | Honolulu Star-Advertiser




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HECO restores power to 1,500 customers across Hawaii; 3,200 still out | Honolulu Star-Advertiser

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HECO restores power to 1,500 customers across Hawaii; 3,200 still out | Honolulu Star-Advertiser


About 3,230 customers remained without power across the state today as crews worked to restore service following a powerful Kona-low storm, according to Hawaiian Electric Company.

The utility said more than 1,500 customers in Maui County, Hawaii island and Oahu had power restored overnight, but warned that remaining outages could take longer to fix due to hazardous and complex conditions.

On Hawaii island, the hardest-hit area, about 2,400 customers were still without electricity as of 9 a.m. Outages were reported in Kapoho, Royal Hawaiian Estates, Mountain View, Hawaiian Paradise Park, Orchid Isle Estates, Wright Road and parts of North and South Kona. Crews continued damage assessments and tree clearing, with downed trees and debris slowing access to some areas, particularly in Puna.

In Maui County, about 400 customers remained without power after roughly 600 were restored overnight. Most customers in East Maui have had service restored, but about 70 were told to prepare for extended outages that could last several more days, depending on weather conditions.

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On Oahu, about 330 customers were still without power in scattered pockets after nearly 250 were restored. Crews were working on individual service lines to restore electricity to neighborhoods.

Hawaiian Electric said restoration timelines remain uncertain until inspections are completed and repairs are made safely.

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The utility urged the public to stay at least 30 feet away from downed power lines, which may still be energized, and to call 911 if someone is injured. Customers were also advised to check their breakers if their neighborhood has power but their home does not.




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