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To tip or not to tip? Here’s what Hawaii food industry workers suggest

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To tip or not to tip? Here’s what Hawaii food industry workers suggest


HONOLULU (HawaiiNewsNow) -These days, it seems like tipping options at fast food restaurants and other over-the-counter establishments are becoming more and more common. You order something to go, you get ready to pay, when a screen appears, asking for a tip.

Hawaii News Now asked a few customers at the Kuhio Food Hall in Waikiki what they would do when faced with this request.

“No, it doesn’t matter (if it’s takeout of sit down),” said Hank Ravestein. “I tip 15%.”

Ernest Lee has a different perspective.

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“If I am standing ordering my meal and get my meal and going to sit down, then typically, it’s not tipped,” he said.

Mike Palmer, a board member of the Hawaii Restaurant Association and the owner of the Kuhio Food Mall in Waikiki, said tipping depends on the situation.

“So I just tell people do what you are comfortable with — if you don’t want to tip, don’t tip, if you get great service and encourage that person behind the counter, you know they are working hard for their money,” Palmer said.

Palmer added that while so many are stuck with tipping based on percentages, there are other options, especially when it comes over-the-counter service.

“On almost every tipping system that has that option, people don’t realize, they think they have to automatically put in 15 to 20, 25%, but there is usually an option on those screens like ours says you hit ‘other,’ you tip a custom amount — 50 cents, a dollar, whatever,” Palmer said.

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He said that no matter the circumstance, a customer should not feel obligated to tip for mediocre or bad service.

Instead, base it on the service provided and consider this: “A lot of times, counter service people are not the highest compensated in the industry and I think personally, it’s a great way to stimulate the economy by giving people an extra buck or two.”

For Andrew Thomas, a server at the food mall, getting a tip is always appreciated but not expected.

“I just expect people to know that if they want to go ahead and, it makes my day and I just give them my service, whether they tip or not,” Thomas said.

And that’s a tip on tipping that is definitely something to think about.

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Public sends off the crew of Hokule‘a, Hikianalia – The Garden Island

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Public sends off the crew of Hokule‘a, Hikianalia – The Garden Island






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Exploring the extraordinary tradition of Hawaiian lei making:

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Exploring the extraordinary tradition of Hawaiian lei making:


From its golden sun to its turquoise surf, Hawaii can always take your breath away. But it’s the colorful leis that may dazzle the most.

The island’s exquisite array of flowers, valued for their fragrances, are harvested by Hawaiians for the ancient tradition of lei making. 

Hawaii native Meleana Estes picks flowers – like the valued flower puakenikeni, known as the perfume flower tree ten cent flower – to create a colorful palette for her leis. A single lei can use 300 individual flowers and take hours to make.

An “expression of aloha”

A single lei can use 300 individual flowers and take hours to make.

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CBS Sunday Morning


Hawaiians have been proudly sewing leis for more than 1,000 years. It’s a tradition that was introduced by early Polynesian settlers who wore garlands around their necks or heads as a gesture of respect for the gods.

There’s never a wrong time to bestow someone with a lei, Estes says. Today, Hawaiians hand out leis for nearly every occasion – from weddings to funerals, to airport pickups and beyond.

“Really a lei is your expression of aloha. Your love,” Estes explained, adding that it can also show a warm welcome to a house guest.

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Estes learned the intricate art of lei-making from her grandmother or “Tutu,” and published a book called “Lei Aloha” to celebrate her traditions. 

“She was very intentional. I feel like my Tutu would think about it for three days prior, you know, as she’d start gathering with intention for that one person,” Estes said.

With dozens ofspecies of flowers growing on the islands, the designs are endless. Estes makes extraordinary creations for family and friends using a long needle and thread. 

“It’s beautiful, very architectural,” Estes said of the process.

You can see the colorful creations on display at the Annual Lei Day Celebration in Hawaii, held every May 1 since 1929. Dozens of master lei makers enter their work for a chance of being crowned best in show by judges, including Jamie Adams Detwiler.

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“It’s really difficult” to pick just one winner, Detwiler said, noting that she looks for “what feeling” the leis bring to her and that they stay true to the lei method.

This year’s winner: a customary lei kui or sewn lei.

Getting creative

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Andrew Mau, who owns a small Oahu boutique called ISLAND-BOY, shows off some unique designs.

CBS Sunday Morning


But while lei making remains popular, its future could be in peril. Suburban sprawl has paved over many flower farms and climate change has overheated remaining land. An estimated 90 percent of flowers used in leis are now imported from countries like Thailand.

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Andrew Mau, who owns a small Oahu boutique called ISLAND-BOY, where he makes leis from mostly family sourced flowers, said he’s seeing the impact firsthand.  

“Everybody’s personal lei making stash or, you know, garden or mango tree or whatever you have, it’s been reduced,” he said.

The fact that a lei only lasts around two or three days has also added more stress on the island’s dwindling flower stock, forcing lei-makers like himself to adapt. 

“We work with what we can get. Sometimes we don’t get enough flowers to make a lei. We use unripe fruit. An ornamental banana. We recently had someone bring in avocados from their tree,” said Mau, though he admits it breaks from tradition.

Mau’s work – particularly his “forever lei” – is so popular it regularly sells out. 

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“A forever lei is our response to the perishability of flowers. We work with wood beads – seeds, shells, nuts…it doesn’t have an expiration date,” he explained. 



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Man arrested for negligent homicide after deadly pedestrian crash in Hawaii Island

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Man arrested for negligent homicide after deadly pedestrian crash in Hawaii Island


PUNA (HawaiiNewsNow) – Hawaii County police arrested a man for operating a vehicle under the influence of an intoxicant and for negligent homicide after a deadly pedestrian crash Friday.

Dallas Brooks, 30, was arrested Friday evening after he hit Maxwell Robertson Sherword, 21, in Kurtistown.

According to police, at around 7:20 p.m. Brooks was traveling in an SUV eastbound on Orchidland Drive, near the intersection of 36th Avenue, when he struck Sherwood.

At the time of the crash, police said Sherwood was in the roadway and not in a marked crosswalk.

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Officials said a witness told police that other vehicles had swerved to avoid hitting a man who was located in the middle of the roadway.

Sherwood was taken to the Hilo Benioff Medical Center, where he later died.

Police have ordered an autopsy to determine the exact cause of death.

Brooks was not injured as a result of the crash.

The investigation is ongoing, but police believe alcohol is a factor in the crash.

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Brooks was arrested for operating a vehicle under the influence of an intoxicant and for negligent homicide. He remains in custody at the Hilo Police Station pending further investigation.

Anyone with information is asked to call Officer Joshua Rodby-Tomas at (808) 961-2339 or email Joshua.Rodby-Tomas@hawaiicounty.gov.

Tipsters who prefer to remain anonymous may call CrimeStoppers at (808) 961-8300.

This is Hawaii County’s 13th traffic fatality of 2025 as compared to 16 traffic fatalities this same time last year.

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