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The aloha spirit in Japan: Hawaii pop-up store at Haneda Airport breaks sales records

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The aloha spirit in Japan: Hawaii pop-up store at Haneda Airport breaks sales records


HONOLULU (HawaiiNewsNow) – A new Hawaii-themed pop-up store is bringing the aloha spirit to Japan’s busiest airport.

More than 40 local brands are being showcased at the “Aloha Market powered by Mana Up” in Haneda Airport’s Terminal 1.

An estimated 60,000 people pass through that area of the terminal every day — both travelers and people who go to the airport to shop or eat.

“We love Hawaii,” said Roppongi resident Yoko Matsumoto. “We go to Hawaii twice a year, so I came to check it out. It’s overwhelming! Very popular with the Japanese people.”

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The pop-up market is a lucrative opportunity for Hawaii companies who want to share their products with Japan and the world.

Also in this series:
  • Hawaii delegation proposes pre-clearance program to bolster Japanese tourism
  • Special fares and chartered flights aim to reignite Japanese tourism to Hawaii

“Having people know and recognize our products is a great feeling,” said Ruth Hashisaka, president of Kauai Kookie.

Since its debut on Nov. 15, the Aloha Market has broken the records for opening day sales and sales in the first week of any pop-up store ever opened at Haneda.

“This is a wonderful demonstration of Hawaii’s authentic and quality products, many of which are award winning. It’s exciting that we have three companies here that have never been in Japan before,” said Mana Up co-founder Meli James.

Noho Home is one of those companies making its debut in Japan.

Founder Jalene Kanani says she’s grateful for the chance to share her story and Hawaii-inspired home decor with the international community.

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Our Casey Lund and Ashley Nagaoka report live from Tokyo as they tag along with Gov. Josh Green in his effort to bring Japanese visitors back to Hawaii.

“It’s been wonderful. The traffic is amazing. I mean, we’re in the middle of an airport,” Kanani said.

The market is an initiative that came from the state’s Japan Export Accelerator program — run by the Department of Business, Economic Development, and Tourism. It helps both established and emerging brands with product development, marketing, and export logistics.

“It’s always a challenge to bring products here. The paperwork to get product to Japan it is quite a lot,” Hashisaka said.

With Hawaii’s Japanese visitor arrival numbers still struggling at around 38-percent of pre-pandemic levels, Gov. Josh Green hopes the market will inspire new and returning travelers to visit to the islands.

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“We know people here in Japan love Hawaii, but its gotten so expensive with the yen. This market helps people get a little taste of Hawaii and then their next trip we expect will be back to our home,” the governor said.

The Aloha Market will be open until November 30th. But because its already a huge success, state leaders say airport executives want to keep Hawaii at Haneda.

“They said we’re going to give you the permanent store so let’s start working on that now,” said Jimmy Tokioka, DBEDT director.



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Hawaii Island missing persons case now a murder-suicide

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Hawaii Island missing persons case now a murder-suicide


HONOLULU (HawaiiNewsNow) – Hawaii Island Police have identified the body found last week Thursday in Kea’au, as that of Ashley Kuregian.

Investigators say the 38-year-old died of a single gunshot to the head.

Officials say they believe her boyfriend, Matthew Poole, killed her at least a week before that.

He later took his own life as police surrounded his Keaau home on 36th Avenue.

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Anyone with information on the case is asked to call (808) 935-3311.

The investigation is ongoing.

This story may be updated.



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Hawaii ISP Sandwich Isles to Shut Down Voice, Internet Service on Saturday

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Hawaii ISP Sandwich Isles to Shut Down Voice, Internet Service on Saturday


Hawaii Broadband

Sandwich Isles Communications sent an email to Native Hawaiian customers on Thursday saying it was shutting down service on Saturday.

Hawaii ISP Sandwich Isles to Shut Down Voice, Internet Service on Saturday
Photo by Little Plant used with permission

WASHINGTON, June 1, 2024 – A provider of Internet access and other communications services to Native Hawaiians is closing its doors on Saturday, with the company’s founder saying the money-losing operator had no other choice.

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The state of Hawaii announced on Friday that Sandwich Isles Communications sent an email yesterday to its 1,500 customers that service would end on June 1, raising public safety concerns with top state officials.

 “Reliable phone and Internet service is a lifeline for our communities. It is unacceptable that Sandwich Isles Communications is planning to disconnect the services that its customers depend on with so little notice,” said Lt. Gov. Sylvia Luke in a statement Friday. “We strongly urge Sandwich Isles Communications to transition Hawaiian Home Lands lessees to alternate service providers in an orderly and responsible process.”

SIC founder Al Hee told Broadband Breakfast on Friday night that customers would lose access to Internet and landline phone service but not mobile phone service. He said SIC’s customer count was well above 1,500.

SIC has had a contract with the state’s Department of Hawaiian Home Lands to provide communications services to Hawaiian homelands, areas held in trust for Native Hawaiians by the state of Hawaii.

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Hee said SIC was closing “because we are losing money and we have been for the last five-plus years. I am not going to lose any more money.”

SIC has also been engaged in a long-running dispute with the U.S. Department of Agriculture about the $150 million balance on an infrastructure loan that Hee said SIC was expecting to pay down with financial support from the Federal Communications Commission’s Universal Service Fund but was cut off.

He said losing access to USF funding in 2015 was “tied into” an FCC investigation that resulted in a $49.6 million fine against SIC and Hee over improper use of USF financial support.

Diamond Badajos, Information and Community Relations Officer for the DHHL, told Broadband Breakfast on Friday night that the state found troubling that the SIC situation could create a public safety risk if hundreds can’t call 911.

“That’s certainly a concern,” Badajos said.

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DHHL has been advising SIC customers for a while to find Internet service with Hawaiian Telcom or Charter Communications. Badajos did not know how many SIC customers had already found a new provider. Hee said only 50 percent of SIC customers today had access to Hawaiian Telcom or Spectrum.

On Friday night, Charter sent out a press release announcing the launch of Spectrum voice services in Hawaiian Home Lands, saying current residential Spectrum Internet customers could receive Spectrum Voice for $14.99 for 12 months.

“Spectrum currently offers Spectrum Internet with speeds up to 1 Gig, Spectrum Mobile, and Spectrum TV to thousands on the Hawaiian Home Lands,” the company said.

DHHL is also making SIC customers aware of satellite Internet service provided by Starlink. The Hawaii government, she said, has no plans to rush Starlink terminals to SIC customers. DHHL is also promoting Dish’s satellite Internet service as an option.

In a May 30 email to customers, SIC said it needed help from DHHL to continue to offer service but was not getting it.

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“Although we are still in communication with the federal government about this problem, DHHL has refused to participate in a global solution. It appears they would rather see SIC close shop than ensure your continued service,” the email said.

Badajos said, “We really don’t want to get into any slinging match with Al [Hee].



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1,500 Hawaiian Homes Could Lose Phone, Internet On Saturday

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1,500 Hawaiian Homes Could Lose Phone, Internet On Saturday


(BIVN) – The Department of Hawaiian Home Lands on Friday provided an update on the ongoing situation with Sandwich Isles Communications, warning beneficiaries that up to 1,500 households on Hawaiian Home Lands could face a sudden loss of phone and/or internet service on Saturday, June 1st. 

Sandwich Isles Communications, or SIC, announced in an email to customers on May 30 that it would end its service just two days later, the DHHL reports, noting that affected parties “are located throughout the state and include many households in remote communities.” 

DHHL says it is working to establish interim service, and transition lessees to other providers. Last week, DHHL urged SIC customers to switch phone and internet service providers to avoid the loss of telecommunications services due to SIC facing foreclosure by the federal government due to nonpayment of a major loan. 



From the DHHL news release:

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SIC’s apparent plans to disconnect service violates the company’s contract with the Department of Hawaiian Home Lands (DHHL), which requires SIC to provide reliable service. SIC is also required to continue phone and internet service unless it gives regulators at the FCC and the Hawaiʻi PUC advance notice that it is unable to do so – and receives permission to stop services. DHHL is not aware of any such notifications to these agencies – and is working with these agencies to formulate a response. DHHL will continue to provide updates as the situation unfolds.

SIC has had multiple opportunities to work with DHHL and alternate service providers to keep services on for its customers. Unfortunately, SIC has chosen its current course of action instead. DHHL is working to ensure minimal disruption to affected beneficiaries. SIC is facing foreclosure by the federal government due to nonpayment of a major loan.

“Reliable phone and internet service is a lifeline for our communities,” said Lieutenant Governor Sylvia Luke in the latest DHHL news release. “It is unacceptable that Sandwich Isles Communications is planning to disconnect the services that its customers depend on with so little notice. We strongly urge Sandwich Isles Communications to transition Hawaiian Home Lands lessees to alternate service providers in an orderly and responsible process.”





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