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California to use generative AI to improve services, cut traffic jams

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California to use generative AI to improve services, cut traffic jams


California could soon deploy generative artificial intelligence tools to help reduce traffic jams, make roads safer and provide tax guidance, among other things, under new agreements announced Thursday as part of Governor Gavin Newsom’s efforts to harness the power of new technologies for public services.

The state is partnering with five companies to create generative AI tools using technologies developed by tech giants such as Microsoft-backed OpenAI and Google- and Amazon-backed Anthropic that would ultimately help the state provide better services to the public, administration officials said.

“It is a very good sign that a lot of these companies are putting their focus on using GenAI for governmental service delivery,” said Amy Tong, secretary of government operations for California.

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The companies will start a six-month internal trial in which state workers test and evaluate the tools. The companies will be paid $1 for their proposals. The state, which faces a significant budget deficit, can then reassess whether any tools could be fully implemented under new contracts. All the tools are considered low risk, meaning they don’t interact with confidential data or personal information, an administration spokesperson said.

Newsom, a Democrat, touts California as a global hub for AI technology, noting 35 of the world’s top 50 AI companies are located in the state. He signed an executive order last year requiring the state to start exploring responsible ways to incorporate generative AI by this summer, with a goal of positioning California as an AI leader.

FILE – California Gov. Gavin Newsom speaks in Larkspur, Calif., April 16, 2024. California could soon deploy AI tools to help solve problems, under agreements announced May 9, 2024, as part of Newsom’s efforts to harness technologies for public services.

In January, the state started asking technology companies to come up with generative AI tools for public services. Last month, California was one of the first states to roll out guidelines on when and how state agencies could buy such tools.

Generative AI, a branch of AI that can create new content such as text, audio and photos, has significant potential to help government agencies become more efficient, but there’s also an urgent need for safeguards to limit risks, state officials and experts said. In New York City, an AI-powered chatbot created by the city to help small businesses was found to dole out false guidance and advise companies to violate the law. The rapidly growing technology has also raised concerns about job losses, misinformation, privacy and automation bias.

While state governments are struggling to regulate AI in the private sector, many are exploring how public agencies can leverage the powerful technology for public good. California’s approach, which also requires companies to disclose what large language models they use to develop AI tools, is meant to build public trust, officials said.

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The state’s testing of the tools and collecting of feedback from state workers are some of the best practices to limit potential risks, said Meredith Lee, chief technical adviser for the University of California-Berkeley’s College of Computing, Data Science and Society. The challenge is determining how to assure continued testing and learning about the tools’ potential risks after deployment.

“This is not something where you just work on testing for some small amount of time and that’s it,” Lee said. “Putting in the structures for people to be able to revisit and better understand the deployments further down the line is really crucial.”

The California Department of Transportation is looking for tools that would analyze traffic data and come up with solutions to reduce highway traffic and make roads safer. The state’s Department of Tax and Fee Administration, which administers more than 40 programs, wants an AI tool to help its call center cut wait times and call length. The state is also seeking technologies to provide non-English speakers information about health and social services benefits in their languages and to streamline the inspection process for health care facilities.

The tools are to be designed to assist state workers, not replace them, said Nick Maduros, director of the Department of Tax and Fee Administration.

Call center workers there took more than 660,000 calls last year. The state envisions the AI technology listening along to those calls and pulling up specific tax code information associated with the problems callers describe. Workers could decide whether to use the information.

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Currently, call center workers have to simultaneously listen to the call and manually look up the code, Maduros said.

“If it turns out it doesn’t serve the public better, then we’re out $1,” Maduros said. “And I think that’s a pretty good deal for the citizens of California.”

Tong wouldn’t say when a successfully vetted tool would be deployed, but added that the state was moving as fast as it can.

“The whole essence of using GenAI is it doesn’t take years,” Tong said. “GenAI doesn’t wait for you.”



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Signs of spring blooming at Antelope Valley California Poppy Reserve after wet, warm winter

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Signs of spring blooming at Antelope Valley California Poppy Reserve after wet, warm winter


It’s beginning to look a lot like spring!

The warm and wet weather this winter has led to the start of a dazzling super bloom at the Antelope Valley California Poppy Reserve.

“We had an unseasonably warm winter as well, so there’s actually a lot of growth,” said Callista Turney with California State Parks. “We’re having early wildflowers that are already at the park. So if you look at the poppy live cam, it shows a lot of orange already.”

The rain has helped the early blooms, but it’s actually the heat that accelerated the growth of the flowers.

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“It will actually speed up the growth of the plants, so some of them were already blooming and that’s going to cause those blossoms to accelerate faster towards seed production. And the blossoms that are in the process of being formed, those are going to open up soon as well.”

We also sometimes see great super blooms in Death Valley National Park, Anza-Borrego Desert State Park, Joshua Tree and the Mojave National Preserve.

“It’s definitely a rare occurrence because we don’t always have the right conditions. It’s gotta be the weather, the wind, the rain, all coming together,” said Katie Tilford, Director of Development and Communications with the Theodore Payne Foundation.

If it continues to stay unseasonably warm, we’ll see a shorter bloom. The key to a longer season is milder weather.


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Republican governor candidate Chad Bianco says he’s the ‘antithesis to California state government’

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Republican governor candidate Chad Bianco says he’s the ‘antithesis to California state government’


We are counting down to the California governor’s race. Chad Bianco, the sheriff of Riverside County, is one of the two biggest names running on the Republican ticket.

In a one-on-one interview with Eyewitness News political reporter Josh Haskell, Riverside County Sheriff Chad Bianco said, “I am the antithesis to California state government because I am going to take a nuclear bomb into that building and absolutely destroy everything that they do to us behind closed doors.”

Although he’s been elected by the voters twice, Bianco says he’s not a politician — which is why he believes his campaign for California governor is resonating, as reflected in the polls.

“President Trump, in one year, from 2025 when he took over, until now, did absolutely nothing to harm California. What’s harming California is 30 years of Democrat one-party rule that have created an environment here that no one can live in anymore. They’ve only been successful here in California because we vote D no matter what. You vote D or die. I mean, that’s it. Charles Manson would be elected in California if he was the only Democrat on the ballot,” Bianco said.

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Bianco isn’t the only conservative Republican running for governor, and according to polling, he’s neck-and-neck with former Fox News host Steve Hilton.

SEE ALSO: CA governor candidate Steve Hilton says ‘everybody supports’ Trump’s immigration policies

Leading in some polls in the wide-open California Governor’s race as the June primary creeps closer is Republican and former Fox News host Steve Hilton.

“Steve has no chance of winning in November. The Democrats know that I’m going to win in November, and so they have to do everything they can to keep me out of that,” Bianco said.

When asked about the affordability crisis in the state, Bianco said, “Almost the entire issue of affordability in California is because of regulation, excessive regulation imposed by government. Every single regulation can be signed away with the governor’s signature.”

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“It is a drug and alcohol addiction problem that, and a mental health problem,” he said about the homelessness crisis. “Every single bit of money that is going to these nonprofits that say ‘homeless,’ zero money. You’re getting absolutely nothing. I can’t tell you that we would end what we see in the homeless situation within a year, but I guarantee you we would never see it again after two years.”

When challenged on that prediction, pointing to how the state doesn’t have the facilities to treat the number of people living on our streets, Bianco responded, “We have been conditioned to believe that buildings take five years to build. It takes 90 days or less to build a house, but in California, it takes three to five years because the government won’t allow it. The regulations that are destroying this state are going to be removed with me as the governor.”

Bianco also said California jails shouldn’t have to play the role of treatment facilities.

Although he says he supports the Trump administration and wants the president’s endorsement, Bianco has been traveling the state — meeting not just with Republicans, but Democrats and independents as well. He says all of our state government officials have failed.

The primary election is June 2.

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No clear front-runner in race for California governor, new poll shows

A new poll shows there’s still no clear front-runner in the race to replace Gov. Gavin Newsom.

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PlayOn Sports fined $1.1 million by California watchdog over student data violations

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PlayOn Sports fined .1 million by California watchdog over student data violations


California’s privacy watchdog has ordered PlayOn Sports to pay a $1.10 million fine and change how it handles consumer data after finding the company’s practices violated state law in ways that affected students and schools in the state.

The California Privacy Protection Agency Board issued the decision following a settlement reached by CalPrivacy’s Enforcement Division.

The decision is the first by the board to address privacy violations involving students and California schools.

Schools across the country use PlayOn Sports’ GoFan platform to sell digital tickets to high school sporting events, theater performances, and homecoming and prom dances, with attendees presenting tickets at the door on their mobile phones.

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Schools also use PlayOn Sports’ platforms for other sports-related activities, including attending games, streaming them online, and looking up statistics about teams and players.

In California, about 1,400 schools contract with PlayOn Sports for these services.

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GoFan is also the official ticketing platform for the California Interscholastic Federation, the governing body for high school sports.

According to the board’s decision, PlayOn Sports used tracking technologies to collect personal information and deliver targeted advertisements to ticketholders and others using its services.

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The company allegedly required Californians to click “agree” to tracking technologies before they could use their tickets or view PlayOn Sports websites, without providing a sufficient opt-out option.

“Students trying to go to prom or a high school football game shouldn’t have to leave their privacy rights at the door,” said Michael Macko, CalPrivacy’s head of enforcement. “You couldn’t attend these events without showing your ticket, and you couldn’t show your ticket without being tracked for advertising. California’s privacy law does not work that way. Businesses must ensure they offer lawful ways for Californians to opt-out, particularly with captive audiences.”

The decision also describes students as a uniquely vulnerable population and warns that targeted advertising systems can subject students to profiling that can follow them for years, expose them to manipulative or harmful content, and develop sensitive inferences about their lives.

Instead of providing its own opt-out method, PlayOn Sports directed students and other users to opt out through the Network Advertising Initiative and the Digital Advertising Alliance, which the decision said violated the company’s responsibility to provide its own way for consumers to opt out. The company also allegedly failed to recognize opt-out preference signals and did not provide Californians with sufficient notice of its privacy practices.

“We are committed to making it as easy as possible for all Californians — from high school students to older adults, and everyone in between — to make the choice of whether they want to be tracked or not,” said Tom Kemp, CalPrivacy’s executive director. “Californians can opt-out with covered businesses, and they can sign up for the newly launched DROP system to request that data brokers delete their personal information.”

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Beyond the $1.10 million fine, the board’s order requires PlayOn Sports to conduct risk assessments, provide disclosures that are easy to read and understand, and implement proper opt-out methods.

The order also requires the company to comply with California’s privacy law prohibiting the selling or sharing of personal information of consumers between 13 and 16 without their affirmative opt-in consent.



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