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Meta tracks workers to train AI agents

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Meta tracks workers to train AI agents

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Inside Meta, the parent company of Facebook, Instagram and WhatsApp, employees’ everyday clicks, shortcuts and screen habits are now part of how the company trains its artificial intelligence systems.

Meta has started rolling out internal software that tracks how employees use their computers, including how they move through apps and complete routine tasks. The company says this data will help build smarter AI tools, but it also raises new questions about how far workplace monitoring should go.

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HOW TO OPT OUT OF AI DATA COLLECTION IN POPULAR APPS

Inside Meta, employee computer habits are becoming training data as the company pushes deeper into AI-powered workplace automation. (Unknown)

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What Meta’s employee tracking tool actually does

The system is called the Model Capability Initiative, or MCI. It runs on work apps and websites used by employees.

Here is what it tracks:

  • Mouse movements and clicks
  • Keystrokes and keyboard shortcuts
  • Navigation behavior like dropdown selections
  • Occasional screenshots of what is on screen

Meta says the idea is simple. If AI is supposed to act like a human using a computer, it needs real examples of how people actually work.

“If we’re building agents to help people complete everyday tasks using computers, our models need real examples of how people actually use them – things like mouse movements, clicking buttons, and navigating dropdown menus,” a Meta spokesperson told CyberGuy. “To help, we’re launching an internal tool that will capture these kinds of inputs on certain applications to help us train our models. There are safeguards in place to protect sensitive content, and the data is not used for any other purpose.”

The company insists that data collected through this tool is used only for model training, not for employee performance reviews, and managers do not have access to it. Company devices were already subject to monitoring, and this isn’t unique to Meta. 

Why Meta is collecting employee data for AI

Meta isn’t collecting this information just for insight. It is feeding it into a broader push to build artificial intelligence agents that can handle work tasks. In an internal memo, Meta’s CTO Andrew Bosworth described a future where AI agents do most of the work while humans guide and review.

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The company is already reorganizing around that idea. Internal programs like “AI for Work,” now called the Agent Transformation Accelerator, are designed to bring AI into daily workflows across teams.

Meta believes this approach will make operations faster and more efficient. The trade-off is that human work becomes training data for the systems that may replace parts of it.

META EMPLOYEE ACCUSED OF ACCESSING PRIVATE IMAGES

Meta is rolling out a workplace tracking tool that records employee clicks, keystrokes and screen activity to help train its AI systems. (Joan Cros/NurPhoto via Getty Images)

 

Privacy concerns around Meta’s employee tracking

Workplace monitoring has been around for years, but this takes it a step further. For example, tracking keystrokes and clicks in real time creates a level of oversight that companies have more often used with gig workers than office employees. As a result, employers can now watch day-to-day activity more closely.

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At the same time, a legal gray area exists. In the United States, companies generally have broad authority to monitor employees as long as they provide notice. Because of that, employers have significant room to expand how they collect data.

However, outside the U.S., the rules can be stricter, and some regions place tighter limits on how companies collect and use employee data.

Even so, knowing someone is tracking your activity at this level can change how you work, how you communicate and how much autonomy you feel on the job.

How this fits into the broader AI job shift

Meta is hardly alone in pushing toward automation. Companies across Silicon Valley are investing heavily in AI systems that can write code, organize data and assist with decision-making. At the same time, many are cutting jobs or reshaping roles.

Meta plans to reduce its workforce by about 10 percent globally. Amazon has also trimmed tens of thousands of corporate roles in recent months.

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The message is clear. AI has evolved beyond a tool that helps employees. It is increasingly positioned as a replacement for certain types of work.

JOBS THAT ARE MOST AT RISK FROM AI, ACCORDING TO MICROSOFT

Meta says its new internal monitoring tool will improve AI agents, but the program is also raising fresh concerns about employee privacy. (Donato Fasano/Getty Images)

What this means to you

Even if you do not work at Meta, this shift has wider implications. First, workplace monitoring is expanding beyond factories and delivery jobs into office environments. That could become standard across industries.

Second, your everyday work habits may become valuable data. Companies are realizing that human behavior is one of the most useful training resources for AI.

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The line between assisting and replacing workers is getting thinner. Tools that start as helpers often evolve into something more autonomous over time.

If your job involves repetitive computer tasks, it is worth paying attention to how AI is being trained to handle them.

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Kurt’s key takeaways

Meta’s move marks a turning point. AI no longer relies only on public data or curated datasets. It now learns directly from how people work in real time. That shift raises practical questions about productivity and efficiency. It also brings deeper concerns about privacy, control and the future role of human workers. Companies argue they need this data to build better tools. At the same time, employees now help train systems that could eventually replace parts of their roles.

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If your daily work became training data for AI that could eventually do your job, would you be comfortable with that? Let us know by writing to us at CyberGuy.com.

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Technology

Inheritance scam email looks real but steals your data

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Inheritance scam email looks real but steals your data

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It starts with something that feels exciting. An email lands in your inbox claiming you may be entitled to an inheritance. No warning. No backstory. Just a formal message and a ticking clock.

That is exactly what happened to Tim C., who wrote us:

I received an email this afternoon that I have never received before. Just wondering if you have seen anything like this before. I think it is a scam, but it sure looks real.

— Tim C.

Tim trusted his instincts. This is a scam. And it is one of the more convincing ones making the rounds right now.

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 INSIDE A SCAMMER’S DAY AND HOW THEY TARGET YOU

This inheritance email looks official, but the vague details, fake registry and 48-hour deadline are major red flags. (Kurt “CyberGuy” Knutsson)

What the ‘Heir Research Registry’ email looks like

This email looks official at first glance. Every part of it is designed to build trust fast and push you to click before you question it.

The message claims you are a “Primary Potential Beneficiary” tied to an unclaimed estate. It warns that the funds could be reassigned to the state if you do not act within 48 hours.

There is also a button that says “Check My Unclaimed Inheritance.” That button is the trap.

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What makes this scam more believable than most

This version is more polished than the typical scam email. That is what makes it dangerous.

It uses your real name

“Tim C” makes it feel targeted and legitimate. Scammers often pull names from leaked data or public records.

It mimics legal and financial language

Phrases like “probate holding period” and “estate allocation” sound official but are intentionally vague.

It includes a reference ID

The ID makes it feel trackable and real, but it cannot be verified.

It looks structured and professional

The layout, table format and compliance tone resemble real financial notices.

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It removes obvious scam signals

There are no spelling errors or strange formatting. That lowers your guard.

SCAMMERS NOW IMPERSONATE COWORKERS, STEAL EMAIL THREADS IN CONVINCING PHISHING ATTACKS

Scammers rely on quick reactions, so taking a moment to question unexpected messages can help you avoid costly mistakes. (Kurt “CyberGuy” Knutsson)

The red flags hiding in plain sight

This message appears legitimate. But several details give it away.

‘2026 National Heir Research Registry’ does not exist

There is no official registry by that name at the federal or state level.

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The 48-hour deadline is a pressure tactic

Real estate and probate processes do not operate on urgent email deadlines.

No law firm, executor or court is named

Legitimate inheritance notices always include verifiable legal contacts.

The explanation is intentionally vague

You are told there is an estate, but not who it belongs to or how you are connected.

The ‘Check My Unclaimed Inheritance’ button is the trap

This is likely a phishing link designed to collect personal data.

The fine print tries to sound legal

References to the “Unclaimed Property Act” are generic and not tied to a real case.

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Why this email is so effective

This scam hits three emotional triggers at once.

  • Curiosity. Who left me money?
  • Urgency. I only have 48 hours
  • Opportunity. I might lose something valuable

That combination pushes you to act quickly rather than slowing down to verify.

What this scam is trying to do

This isn’t about giving you money. It is about getting your information. If you click the link, a few things can happen:

  • You land on a fake form that asks for personal details
  • You are prompted to verify your identity with sensitive data
  • You may be asked for banking information
  • In some cases, malware can install in the background

Once scammers have your data, they can use it for identity theft, financial fraud or future scams.

SCAMMERS ARE ABUSING ICLOUD CALENDAR TO SEND PHISHING EMAILS

Clicking a single link in a scam email can expose your personal data and open the door to identity theft or financial fraud. (Kurt “CyberGuy” Knutsson)

How real inheritance notifications actually work

A quick reality check makes this easier to spot. Legitimate inheritance notices follow a very different process:

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  • They come from a named attorney, executor or law firm with verifiable contact details you can confirm independently
  • They include clear information about the estate and your relationship to it
  • They do not pressure you with short deadlines
  • They do not ask you to click random links to claim funds

If someone truly left you money, the legal system does not rely on mystery emails.

How to stay safe from inheritance scam emails

If you receive an email like this, take a step back and follow these steps. Scammers rely on speed. Your best defense is slowing down.

1) Do not click anything and use strong antivirus software

Avoid links, buttons or attachments in unexpected messages and make sure you are protected with strong antivirus software that can block malicious sites and downloads. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.

2) Do not reply

Engaging can confirm your email is active and lead to more scams.

3) Delete the email or mark the email as spam

This helps your email provider block similar messages.

4) Hover over links before clicking

On a computer, place your cursor over links to preview the real URL.

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5) Check the sender’s email address carefully

Scammers often use addresses that look official but include small misspellings or unfamiliar domains.

6) Verify through official channels only

Search your state’s unclaimed property website directly. Never use links from the email.

7) Search the organization name yourself

Typing the name into Google can quickly reveal if others have flagged it as a scam.

8) Use a data removal service

Limiting how much of your personal information is available online makes it harder for scammers to target you with personalized messages like this. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.

9) Report the scam email

Forward it to reportphishing@apwg.org or report it through your email provider.

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10) Protect your personal information

Never share your Social Security number, date of birth or banking details through unsolicited messages.

Kurt’s key takeaways

That unexpected inheritance email can feel exciting for a moment. Then reality should take over. If you do not recognize the name, if there is no clear paper trail and if there is a countdown clock, it is almost certainly a scam. Tim paused before clicking. That pause is what protects you. Real money finds you through legal channels, not through a random email with a deadline.

If an email promised you money but gave you only 48 hours to act, would you click first or verify first?  Let us know by writing to us at CyberGuy.com.

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Anker’s new earbuds’ call quality is ridiculously good

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Anker’s new earbuds’ call quality is ridiculously good

Soundcore, Anker’s audio brand, has mostly lived in the budget-to-midrange world, but with its new Liberty 5 Pro earbuds, it’s aiming at the big guys. The two new earbuds — the Liberty 5 Pro and Liberty 5 Pro Max — use Anker’s new Thus chip, which has more processing power than previous Soundcore earbuds to try and compete with the chips found in Apple, Sony, and Bose products. And that extra processing power gives the Liberty 5 Pro the best in-call noise canceling I’ve heard in any earbuds.

Previously, the highest-priced Soundcore earbuds (not counting the sleep buds) were the Liberty 4 Pro at $150, but the Liberty 5 Pro are $170 and the Liberty 5 Pro Max are $230. That’s reaching into AirPods Pro 3 territory. Price differences within a product line usually mean different earbud designs, like the open-ear AirPods 4 with ANC versus the sealed AirPods Pro 3. But the Liberty 5 Pro and 5 Pro Max earbuds are exactly the same. They have the same chip, 9.2mm drivers, microphone array, ANC performance, sound profile, battery life, IP55 rating, and overall features. The only difference is the case.

The blue Soundcore Liberty 5 Pro earbuds sitting next to their open case on a mauve background.

$170

The Good

  • Incredible call quality
  • Great ANC
  • Useful case screen

The Bad

  • Default sound profile needs tweaking

The 5 Pro case has an angled 0.96-inch TFT screen on the front that can be used to change settings like ANC, sound profiles, speak-to-chat, and Dolby head tracking. Everything that can be done on the screen can be done in the Soundcore app too, so it’s just preference if you want to take out the case or your phone.

The 1.78-inch AMOLED screen for the 5 Pro Max case is on its sliding top. In addition to the capabilities of the 5 Pro case, you can adjust the screen brightness or change the wallpaper, as well as access a feature that sets the 5 Pro Max apart from its less-expensive sibling: a microphone and an AI note-taking app. You can record audio directly to the case, which has 357MB of storage, then transfer it to your phone where you can generate a transcription and summary in the Soundcore app. (It does require a Soundcore account.)

The file can be edited in the Soundcore app or exported (audio as an MP3, and the transcript and summary as .txt, Markdown, .docx, or PDF file). The transcription can differentiate between different speakers and in my testing I found it to be very accurate, both with who was speaking and with what they were saying. If you’re someone who needs to record classes or meetings regularly it’s a useful feature, especially since it doesn’t require your headphones to be in. But beyond the larger screen, it’s the only major thing that sets the 5 Pro Max apart from the 5 Pro.

The Soundcore Liberty 5 Pro Max earbuds on a wooden coffee table next to a MacBook, pen, and paper pad.

The 5 Pro Max’s AI note-taker app can be started and controlled directly from the case screen.

The earbuds look similar to the Bose Ultra Earbuds with a wide, chunky outer body, but they don’t feel that way in the ear. As opposed to the bulbous housing of the Bose, the Liberty 5’s housing slims down, allowing for a better fit while also making them easier to hold onto. They’re comfortable and feel very secure, and I was never concerned they would fall out, even when jumping around.

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Out of the box, the Liberty 5 sound profile is on the bassy side, causing vocals — especially male vocals — to sound muddy. Snare hits sound dull and there’s sparkle missing from high-end sounds. By choosing your favorite sound clip tuning from a series of seven examples, you can adjust the earbuds to your preferences (there’s also an 8-band EQ if you’d rather use that). It fixed the issues I had with Soundcore’s default profile. There was still good bass response, but the lower mids were cleaned up and the high mids were boosted a bit, causing the whole sound to open up. Nick Drake’s acoustic guitar in “Pink Moon” shimmers more, as do the piano octaves, and his voice doesn’t get swallowed up by the lower guitar register as his voice descends at the end of the chorus vocal line. Compared to the AirPods Pro 3 my Soundcore profile was still heavier on the bass and didn’t have the same high-end response, but I enjoyed my music listening just as much. The Liberty 5 Pro support LDAC for high-res audio from devices that use the codec.

Adaptive noise-canceling performance is comparable to the AirPods Pro 3, and for $80 less, which is great. The Liberty 5 Pro let in a little bit more midrange than the AirPods, but it’s a very small difference. They ably handle low-end drones and will work well for long flights.

The most remarkable feature of the Liberty 5 Pro series, though, is its voice call capability. I have never heard a pair of earbuds or headphones handle ambient noise on a call this well. One time, my very enthusiastic son sang and yelled while jumping up and down in front of me and the person on the other end of the call heard none of it. During another call, arborists fed tree branches into a wood chipper right outside our open apartment window. The person on the other end had no idea.

I have a friend who’s also an audio reviewer, and I call him regularly to test call clarity on headphones and earbuds. He can’t remember the last time I sounded as natural on a call. And this was while a bunch of traffic, with some emergency vehicles, drove past as I walked the neighborhood. To see how they compare to the AirPods Pro 3, I would switch the earbuds without telling him which I was wearing, and he consistently said the Apple buds sounded muddy and more compressed.

The Soundcore Liberty 5 Pro and 5 Pro Max on a mauve background next to an iPad and Apple keyboard.

The exceptional call quality of the Liberty 5 Pro caught me off guard.

The Liberty 5 Pro buds have a voice-control mode that responds quickly, although it’s not consistent when there’s conversation around you. I tried toggling between noise cancellation modes while my wife was on a Zoom call in the same room, and if she was talking I’d need to speak uncomfortably loudly for modes to change. What’s interesting — and a bit disconcerting — is that there’s no wake word needed. So instead of listening for just an activation phrase, it’s listening for 11 different possible phrases, including “Play Music,” “Volume Up,” “Reject Call,” and “Transparency Mode.”

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For the call clarity alone, the Liberty 5 Pro series is an impressive step forward. If you mainly use your earbuds for calls, they are the best earbuds to get. While the AI recording and transcription on the Liberty 5 Pro Max case is interesting, unless you need it regularly, there’s no reason to spend the extra $60 over the Liberty 5 Pro. They have the same ANC performance, same sound profile — which is really good after using the customization questionnaire — and same incredible call quality. $170 might be more than Soundcore earbuds have been in the past, but the improvement is worth it, and if you’re not concerned with staying in Apple’s, Google’s, or Samsung’s ecosystems, the Liberty 5 Pro are an excellent option.

Photography by John Higgins / The Verge

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Meta AI launches private Incognito Chat

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Meta AI launches private Incognito Chat

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Chatting with AI can feel casual until the question gets personal. Maybe you want to ask about a health concern. Maybe you need help understanding a loan. Or maybe you want career advice without feeling like your question is sitting in a data file somewhere.

That is the idea behind Incognito Chat with Meta AI, a new private chat mode Meta says is coming to WhatsApp and the Meta AI app.

According to Meta, the feature creates a temporary AI conversation that is processed in a secure environment and not saved by default. Meta also says no one, including Meta, can read those conversations.

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META MEDICARE SCAM ADS TARGETING SENIORS FACE SCRUTINY

WhatsApp users may soon get a private AI mode as Meta introduces Incognito Chat, designed for temporary conversations that disappear by default. (Anna Barclay/Getty Images)

How Meta AI Incognito Chat works

Meta says Incognito Chat gives you a private space to talk with Meta AI. When you start one, the conversation becomes temporary. Your messages disappear by default, and Meta says the chat is processed in a way that keeps it invisible to anyone else. The big promise is simple: you can ask sensitive questions without leaving behind a saved AI chat history. Meta says the feature uses Private Processing, a system built on WhatsApp’s privacy technology. In plain terms, Meta says your request goes into a protected server environment where the AI can respond without exposing your messages to Meta, WhatsApp or outside parties.

Why this matters for personal AI questions

People already ask AI tools things they may never type into a public search bar. That could include a medical symptom, a financial worry, a relationship issue or a job decision. Those are exactly the kinds of questions where privacy matters most. Incognito Chat is Meta’s answer to a growing concern: AI can be useful, but people may hesitate when the topic feels too sensitive. If Meta’s system works as described, it could make AI feel less risky for those who want help but do not want a permanent record attached to every question.

What makes this different from other incognito modes

Meta is drawing a clear line between its new feature and other “incognito-style” AI modes. The company says some private modes may avoid saving a chat, while the service can still see the question and answer as they move through the system. Meta says Incognito Chat is built differently because conversations are processed in a secure environment that even Meta cannot access. That is a strong claim. It also means users should watch how clearly Meta explains the feature inside WhatsApp and the Meta AI app once it appears. Privacy promises only help when people understand what is happening before they type.

AI DATA CENTERS MAY SOON RIDE OCEAN WAVES

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Meta plans to roll out Incognito Chat for WhatsApp and the Meta AI app, promising private AI conversations processed in a secure environment. (Marcin Golba/NurPhoto via Getty Images)

Sidechat with Meta AI is also coming

Meta also says another WhatsApp feature called Sidechat is planned for the coming months. Sidechat will let Meta AI help inside a WhatsApp chat while using the context of that conversation. Meta says it will be protected by Private Processing and will avoid disrupting the main chat. That could be useful if you want help writing a reply, summarizing a conversation or understanding what people are discussing. However, it also raises a practical question users will want answered clearly: when is AI looking at chat context, and how obvious will that be?

What this means to you

If you use WhatsApp and already ask AI for help, this could make those conversations feel more comfortable. The feature may be especially useful for sensitive questions you do not want stored in a normal AI chat history. It could also help people who avoid AI because they worry their questions are too personal. However, the feature is still rolling out over the coming months. So you may not see it right away. Also, you should wait to see exactly how Meta labels the feature inside the app and what controls users get at launch.

How to use Meta AI Incognito Chat safely

Once Incognito Chat becomes available, treat it as a privacy upgrade, not a magic shield.

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1) Check that you are actually in Incognito Chat

Do not assume every Meta AI conversation is private. Look for the Incognito Chat label before asking anything sensitive.

2) Read the “How it works” screen

Meta says Incognito Chat will explain what happens to your messages. Take a moment to read that screen so you know what is private, what disappears and what is not saved.

3) Avoid sharing unnecessary personal details

Even in a private mode, you can often ask a useful question without giving your full name, address, account number or other identifying details.

4) Be careful with medical and financial advice

AI can explain options, but it should not replace a doctor, lawyer or financial professional when the stakes are high.

5) Review disappearing message behavior

Meta says messages are not stored or saved in chat history. Still, check how the feature explains disappearing messages once it appears on your device.

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6) Keep WhatsApp updated

New privacy features often depend on the latest app version.

On iPhone: App Store > tap your profile pictureApp Updates > look for WhatsApp. If it appears, tap Update. If it does not appear, no WhatsApp update is currently available.

On Android, go to Google Play Store > profile picture > Manage apps & device > Updates available > Update next to WhatsApp. Settings may vary depending on your Android phone’s manufacturer.

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CHINA BLOCKS META AI DEAL OVER SECURITY CONCERNS

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Meta says its new Incognito Chat for Meta AI will let WhatsApp users ask sensitive questions in temporary conversations that are not saved by default. (Marcin Golba/NurPhoto via Getty Images)

Kurt’s key takeaways

AI is becoming the place people go for answers they once saved for a close friend, a search box or a late-night spiral through online forums. That makes privacy a big deal. Meta’s Incognito Chat could be a meaningful step if it gives you a clear, temporary and truly private way to ask sensitive questions. The real test will be how easy it is to find, understand and use.

Would you ask an AI a deeply personal question if the app promised that even the company behind it could not read it? Let us know by writing to us at CyberGuy.com.

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