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Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona

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Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona


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Starbucks is changing its rules around hanging out and using the free Wi-Fi and restrooms, officials said.

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Starbucks spokesperson Jaci Anderson told USA TODAY that the policy changes are focused on prioritizing paying customers.

“We want everyone to feel welcome and comfortable in our stores,” Anderson told USA TODAY Tuesday. “Implementing a Coffeehouse Code of Conduct is something most retailers already have … This means our cafes, patios, and restrooms are for customers and partners. By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.”

Here’s what Arizona coffee lovers need to know about the new customer code of conduct before visiting Starbucks.

What is changing at Starbucks?

Here’s what is changing at Starbucks:

  • You must order something to hang out at Starbucks or use the coffee store’s Wi-Fi and restroom.
  • The code of conduct also bans discrimination and harassment.
  • No consumption of outside alcohol.
  • No smoking, vaping or drug use.
  • Panhandling was also banned in the new code of conduct.

According to Anderson, the company knows customers may need to use the restroom or log on to the Wi-Fi before they approach the counter to make a purchase.

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“Of course that is okay – our code of conduct is simply about prioritizing our spaces for our customers during their visits and being clear about what is expected of individuals in our stores,” Anderson said.

When did the Starbucks open door policy begin?

The move reverses a rule change the coffee chain made in 2018 after a store manager called the police on two Black men when they didn’t order food or drinks at one of the chain’s Philadelphia stores.

In 2018, Donte Robinson and Rashon Nelson were arrested for trespassing in a racially charged incident at the Starbucks in an upscale downtown neighborhood on April 12. They were waiting to meet a third person for a business meeting.

The encounter, caught on video, sparked outrage over racial profiling, led to a discrimination lawsuit, and an apology from the company’s former CEO, Kevin Johnson, among other actions. Starbucks later reached a financial settlement with the men in May 2018. The company declined to release terms of the settlement.

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Starbucks in Arizona

Arizona has the seventh-highest amount of Starbucks locations in the United States with more than 500 stores in the Grand Canyon State.

To find a store near you, visit the Starbucks store locator at starbucks.com/store-locator.



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Arizona

White hits 3 of Arizona’s program-record 8 HRs in 14-4 win over Utah Valley

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White hits 3 of Arizona’s program-record 8 HRs in 14-4 win over Utah Valley


Associated Press

EUGENE, Ore. (AP) — Mason White hit three of Arizona’s program-record eight home runs and the No. 2 seed Wildcats beat fourth-seeded Utah Valley 14-4 on Saturday night at the Eugene Regional.

Arizona (41-18) can clinch a berth in the super regionals with a win Sunday against the winner of an elimination game between Utah Valley, which beat host and No. 12 national seed Oregon 6-5 on Friday and No. 3 seed Cal Poly — which eliminated the Ducks with a 10-8 win earlier Saturday. Both the Wolverines and the Mustangs would have to beat the Arizona twice to win the double-elimination regional.

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Tommy Splaine, Brendan Summerhill, Garen Caulfield, Aaron Walton and Adonys Guzman also hit home runs for the Wildcats.

Casey Hintz (7-4) pitched three no-hit innings of relief and Michael Hilker Jr. allowed a hit with seven strikeouts over three scoreless innings for his first save of the season. Starter Raul Garayzar lasted just three innings and gave up four runs, three earned.

White hit a two-run home run off starter Colton Kennedy (5-5) in the first inning and the Wildcats never trailed.

Mason Strong and Dominic Longo II each hit and RBI single in the first, and CJ Colyer and DJ Massey had run-scoring groundouts in the fourth for Utah Valley (33-28).

___

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AP college sports: https://apnews.com/hub/college-sports




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Could Arizona State be the next Clemson or Oregon? Kenny Dillingham thinks so

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Could Arizona State be the next Clemson or Oregon? Kenny Dillingham thinks so


Kenny Dillingham is still not comfortable being viewed as a top coach in college football or a preseason favorite entering 2025. But in his second year on the job, he led Arizona State to the College Football Playoff in 2024 as the program won its first conference title since 2007. Being a preseason top-15 team […]



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Arizona prisons director defends practice of lowering inmate custody level

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Arizona prisons director defends practice of lowering inmate custody level


PHOENIX (AZFamily) — Ricky Wassenaar was already serving 16 life sentences for his role in an escape attempt and hostage standoff at the Lewis Complex prison in Buckeye in 2004. For the past 20 years, he remained mostly out of the limelight, serving his time.

But in April of this year, Wassenaar attacked three inmates in the Cimarron Unit of the state prison in Tucson, killing them, and sparking a controversy over how he was able to carry out the murders and how he had access to other inmates in the first place.

“I would have killed at least seven. My goal was at least seven,” Wassenaar told True Crime Arizona’s Briana Whitney, in a phone interview. She said he seemed excited to talk about it, bragging that he had provided a service, because the inmates he killed were sex offenders.

According to Wassenaar’s inmate profile, at the end of 2024, he was moved out of maximum security, where he had been for decades, and into close custody, which is a slightly lower level of security.

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“He was max custody and then he was put out in close custody, which means he gets to walk among them (other inmates),” said Rodney Carr, who is a former warden in the Arizona prison system.

He left the Arizona Department of Corrections, Rehabilitation and Reentry after Gov. Katie Hobbs hired Ryan Thornell as the new director. Thornell came to Arizona from Maine, where he was deputy commissioner of a prison system a fraction the size of Arizona’s.

“I worked for a lot of directors and not always that I agreed with. But that’s my job. Well, with him it got to the point where I couldn’t,” said Carr.

Carr and another former warden, as well as several correctional officers, reached out to Arizona’s Family Investigates with similar complaints: that the department under Thornell’s leadership was moving maximum security inmates into close custody, where it costs less and requires fewer correctional officers to oversee the inmates.

“Under the way they’re managing maximum security inmates in a closed custody environment, staff are going to get hurt,” said Carr.

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In an interview with Arizona’s Family Investigates, Thornell said he is moving inmates out of maximum security. “That is absolutely something we are doing. Just like every other department of corrections across the country must do. It’s a practice and we are doing that here,” said Thornell.

He said 90 to 95% of inmates who are in custody will eventually be released into the community, including those in maximum security. And Thornell said keeping them in maximum security the entire time they are in prison is not good for the community once they are released. He said the effect the isolation of maximum custody has on inmates is real and often negative.

“How can I say that somebody in max custody is OK to release into local Arizona, but they’re not OK to release into a close custody yard that still has fences or razor wire?” he said.

When asked if it was a mistake to take Wassenaar out of maximum custody, Thornell said no, but he couched his answer.

“Hindsight is always 20/20, right? So, knowing what I know today, should we have moved him out of max custody? Yes, we should have. Would I do it knowing the facts that I have at my disposal today? Knowing what he did then? No, I wouldn’t. But the practice was sound. It’s still a sound practice,” he said.

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Thornell acknowledged that the number of violent incidents in close custody has increased, but he denied that it was the result of max-custody inmates creating more problems.

“It’s easy for a warden, a former warden, to come forward and say, ‘20 years ago, that’s not how we did it.’ Well, 20 years ago, nobody cared who we were releasing back into the community,” said Thornell.

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