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Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona

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Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona


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Starbucks is changing its rules around hanging out and using the free Wi-Fi and restrooms, officials said.

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Starbucks spokesperson Jaci Anderson told USA TODAY that the policy changes are focused on prioritizing paying customers.

“We want everyone to feel welcome and comfortable in our stores,” Anderson told USA TODAY Tuesday. “Implementing a Coffeehouse Code of Conduct is something most retailers already have … This means our cafes, patios, and restrooms are for customers and partners. By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.”

Here’s what Arizona coffee lovers need to know about the new customer code of conduct before visiting Starbucks.

What is changing at Starbucks?

Here’s what is changing at Starbucks:

  • You must order something to hang out at Starbucks or use the coffee store’s Wi-Fi and restroom.
  • The code of conduct also bans discrimination and harassment.
  • No consumption of outside alcohol.
  • No smoking, vaping or drug use.
  • Panhandling was also banned in the new code of conduct.

According to Anderson, the company knows customers may need to use the restroom or log on to the Wi-Fi before they approach the counter to make a purchase.

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“Of course that is okay – our code of conduct is simply about prioritizing our spaces for our customers during their visits and being clear about what is expected of individuals in our stores,” Anderson said.

When did the Starbucks open door policy begin?

The move reverses a rule change the coffee chain made in 2018 after a store manager called the police on two Black men when they didn’t order food or drinks at one of the chain’s Philadelphia stores.

In 2018, Donte Robinson and Rashon Nelson were arrested for trespassing in a racially charged incident at the Starbucks in an upscale downtown neighborhood on April 12. They were waiting to meet a third person for a business meeting.

The encounter, caught on video, sparked outrage over racial profiling, led to a discrimination lawsuit, and an apology from the company’s former CEO, Kevin Johnson, among other actions. Starbucks later reached a financial settlement with the men in May 2018. The company declined to release terms of the settlement.

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Starbucks in Arizona

Arizona has the seventh-highest amount of Starbucks locations in the United States with more than 500 stores in the Grand Canyon State.

To find a store near you, visit the Starbucks store locator at starbucks.com/store-locator.



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Diamondbacks vs. Dodgers live updates. Arizona DH back in the lineup

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Diamondbacks vs. Dodgers live updates. Arizona DH back in the lineup


LOS ANGELES — After tests on his sore elbow revealed no structural damage, Pavin Smith took batting practice and was declared ready to return to the Diamondbacks’ lineup.

Smith, who was a late scratch on Opening Day, was a late addition on Day 2. He will bat fifth and serve as the designated hitter, sending Tim Tawa to the bench.

Smith is a relatively important member of the Diamondbacks lineup as a potential impact hitter against right-handed pitching. Last year, he hit .265/.361/.456 with eight homers against righties in 226 at-bats.

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Diamondbacks at Dodgers, 7:10 p.m., Cox, Ch. 34

Diamondbacks RHP Ryne Nelson (7-3, 3.39)* vs. Dodgers RHP Emmet Sheehan (6-3, 2.82)*.

At Dodger Stadium: Nelson opened last season in the bullpen but moved into the rotation full time after RHP Corbin Burnes went down with elbow surgery. He was impressive from that point on, putting up a 3.38 ERA across 20 starts from June 1 onward. … Nelson faced the Dodgers three times (two starts) last season, giving up four runs in 13 innings with one walk and 12 strikeouts. … Nelson has solid career numbers against most Dodgers hitters, including 3B Max Muncy, who is 0 for 8 with three walks and five strikeouts. … Sheehan, 26, a sixth-round pick out of Boston College in 2021, returned from Tommy John surgery last year and performed well, logging a 2.82 ERA in 73 1/3 innings. He also logged important innings for the Dodgers out of the bullpen in the postseason. … Sheehan has never faced the Diamondbacks. … Last season, he averaged 95.6 mph with his four-seam fastball. He also threw a slider and change-up with the occasional curveball.

Coming up

Saturday, March 28: At Los Angeles, 6:10 p.m., Diamondbacks LHP Eduardo Rodriguez (9-9, 5.02)* vs. Dodgers RHP Tyler Glasnow (4-3, 3.19)*.

Sunday, March 29: Off.

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Monday, March 30: At Chase Field, 7:10 p.m., Diamondbacks RHP Michael Soroka (3-8, 4.52)* vs. Tigers RHP Justin Verlander (4-11, 3.85)*.

Tuesday, March 31: At Chase Field, 6:40 p.m., Diamondbacks RHP Brandon Pfaadt (13-9, 5.25)* vs. Tigers RHP Casey Mize (14-6, 3.87)*.

* — stats from 2025.

(This story will be updated. Check back soon.)

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Make-A-Wish Arizona creates sea turtle adventure for San Tan Valley boy

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Make-A-Wish Arizona creates sea turtle adventure for San Tan Valley boy


Boats, beaches, and buckets of fun! Just the way you’d expect a boy to spend his Florida vacation!

But there was something else 11-year-old Miles Boyd got to do last year when he and his family traveled to Florida. It was a sea turtle adventure that truly became the trip of a lifetime.

“I had never been to the ocean before,” explained Miles. “So see that just wowed me. It was amazing!”

Miles and his family also got to see baby sea turtles on the beach at night.

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“The ocean is so mysterious,” says Miles. “It’s such a big place, and the fact that these turtles can move but are so tiny and when they go in the ocean, they get to hundreds of pounds.”

In so many ways, the trip to Palm Beach County, Florida, was a dream vacation for Miles and his family, but it only came after what was a living nightmare.

“I couldn’t imagine losing him,” says Miles’ mom, Natasha.

It was the harsh reality that Natasha had to face after learning her son Miles had a cancerous brain tumor.

“The world just stopped,” Natasha says about the moment she found out the devastating news. “I just sat on the floor and cried.”

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Even Miles admits he was scared.

“I’m just a kid, you know what I mean?” he says. “It’s a lot to handle all at once.”

After three brain surgeries, countless hours of therapy and rehab, and having to take a chemo medication twice daily, Miles proved to the world he is a true survivor!

And his trip to Florida, through Make-A-Wish Arizona, proved to be the medication he never knew he needed.

Miles explains that the trip motivated him to keep going.

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“It showed me that I made it to this car, and I can keep going,” he says. “I started at the lowest of lows, and now, I’m on a beach – it just gave me confidence and motivated me that I could keep going.”

Last year alone, Make-A-Wish Arizona granted 476 wishes; they’ve also fulfilled more than 8,500 since being founded in 1980.

Across the Globe, Make-A-Wish has granted more than 650,000 wishes since 1980

Miles and Nick Ciletti will co-host Make-A-Wish Arizona’s Wish Ball on Saturday! To learn more about Make-A-Wish Arizona, click here.





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11 illegal Indian national truck drivers arrested at Arizona border last month

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11 illegal Indian national truck drivers arrested at Arizona border last month


Eleven illegal Indian national truck drivers were arrested at the Arizona border in the month of February. 

The Yuma Sector Border Patrol arrested 11 total Indian national truck drivers in Yuma, Arizona in February 2026. 

According to a Facebook post by the Yuma Sector Border Patrol, all 11 truck drivers held commercial drivers licenses from the states of Florida, New York, Pennsylvania, Indiana, and California. All were “found to be present in the United States illegally.”

“Border Patrol remains committed to upholding immigration laws and protecting our communities,” the post continued.

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