Arizona
Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona
Starbucks will now require customers to buy something to use bathrooms
It reverses a rule change the coffee chain made in 2018, after a store manager called the police on two Black men in a Philadelphia location.
Straight Arrow News
Starbucks is changing its rules around hanging out and using the free Wi-Fi and restrooms, officials said.
Starbucks spokesperson Jaci Anderson told USA TODAY that the policy changes are focused on prioritizing paying customers.
“We want everyone to feel welcome and comfortable in our stores,” Anderson told USA TODAY Tuesday. “Implementing a Coffeehouse Code of Conduct is something most retailers already have … This means our cafes, patios, and restrooms are for customers and partners. By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.”
Here’s what Arizona coffee lovers need to know about the new customer code of conduct before visiting Starbucks.
What is changing at Starbucks?
Here’s what is changing at Starbucks:
- You must order something to hang out at Starbucks or use the coffee store’s Wi-Fi and restroom.
- The code of conduct also bans discrimination and harassment.
- No consumption of outside alcohol.
- No smoking, vaping or drug use.
- Panhandling was also banned in the new code of conduct.
According to Anderson, the company knows customers may need to use the restroom or log on to the Wi-Fi before they approach the counter to make a purchase.
“Of course that is okay – our code of conduct is simply about prioritizing our spaces for our customers during their visits and being clear about what is expected of individuals in our stores,” Anderson said.
When did the Starbucks open door policy begin?
The move reverses a rule change the coffee chain made in 2018 after a store manager called the police on two Black men when they didn’t order food or drinks at one of the chain’s Philadelphia stores.
In 2018, Donte Robinson and Rashon Nelson were arrested for trespassing in a racially charged incident at the Starbucks in an upscale downtown neighborhood on April 12. They were waiting to meet a third person for a business meeting.
The encounter, caught on video, sparked outrage over racial profiling, led to a discrimination lawsuit, and an apology from the company’s former CEO, Kevin Johnson, among other actions. Starbucks later reached a financial settlement with the men in May 2018. The company declined to release terms of the settlement.
Starbucks in Arizona
Arizona has the seventh-highest amount of Starbucks locations in the United States with more than 500 stores in the Grand Canyon State.
To find a store near you, visit the Starbucks store locator at starbucks.com/store-locator.
FLAGSTAFF, Ariz. — Two hikers were rescued from the peak of a mountain in northern Arizona after being struck by lightning on Tuesday.
The Coconino County Sheriff’s Office confirmed the rescue, saying the hikers were saved from the summit of Humphreys Peak.
On Tuesday, the sheriff’s deputies received a call from two male hikers who told officers they had been struck by lightning.
Surprisingly, the two stranded hikers didn’t know each other and were from Flagstaff and Canada.
They were taking photos while at the summit of the mountain when they were hit by lightning, the sheriff’s office confirmed.
Search-and-rescue teams were immediately deployed to the trailhead.
Officials state they requested aircraft support but were denied due to severe weather, including lightning, hail, and heavy rain.
According to the sheriff’s office, rescue teams used two UTV vehicles to reach the victims before completing the rest of the rescue on foot.
“He reported that the other injured hiker had been unable to continue and had stopped near the saddle between Humphreys and Agassiz Peaks, roughly 0.7 miles farther up the trail at 11,800 feet,” read a press release from the Coconino County Sheriff’s Office.
First responders had to use a litter carry-out to extract the second victim since he was unable to walk due to the steep terrain and his physical condition.
Both hikers were successfully taken to the Incident Command Post in the area, where an ambulance then drove them both to Flagstaff Medical Center for treatment and observation.
According to the National Weather Service, lightning kills about 20 people in the U.S. each year, and hundreds more are severely injured.
Lightning strikes occur about 25 million times a year in the U.S.
PHOENIX — State Route 74 was closed in both directions near Lake Pleasant in Peoria on Thursday afternoon due to a crash that killed a woman.
The Arizona Department of Transportation (ADOT) said the highway closed at about 1:15 p.m.
The closure was put into place at Lake Pleasant Parkway for the westbound lanes and 87th Avenue for the eastbound lanes.
ADOT did not say when SR74 is expected to reopen.
UPDATE: SR 74 is closed in both directions (WB: Lake Pleasant Pkwy, EB: 87th Avenue) with no estimated reopening time. For current road conditions, check the following:
🖥 https://t.co/3l4R4g60mW
📱 Apple: https://t.co/YMcnUEeWQs
📱 Android: https://t.co/9oINS4ymQP— Arizona DOT (@ArizonaDOT) October 23, 2025
The Peoria Police Department told KTAR News 92.3 FM that two vehicles collided and a woman was pronounced dead at the scene.
No other details were released.
Get the latest KTAR News 92.3 FM traffic alerts sent straight to your phone by texting “TRAFFIC” to 620620.
PHOENIX – Lightning prompts rescue efforts on northern Arizona mountain; accidental shooting leads to death of Arizona man; and more – here’s a look at some of your top stories on FOX10Phoenix.com for Wednesday, October 22, 2025.
1. Rescue efforts on northern Arizona mountain
What we know:
Officials with the Coconino County Sheriff’s Office say one person was struck by lightning on Humphrey’s Peak, which is located north of Flagstaff, earlier today.
What we don’t know:
Officials say a second person may have been struck by lightning, and crews are working to get up the mountain to see if that is the case.
Read More
2. 3 hospitalized following East Valley shooting
What we know:
Three people are in the hospital following a triple shooting late last night.
Big picture view:
Mesa Police say officers responded to the scene, which is located near Lindsay Road and University Drive, after someone reported seeing someone running after hearing gunshots in the area.
Read More
3. Arizona man dies after gun incident
What we know:
An investigation is underway following an accidental shooting that resulted in the death of a 19-year-old man.
Dig deeper:
The incident, according to the Mohave County Sheriff’s Office, happened on Oct. 13 at a campground. The victim has been identified as Donald Anthony Stickrath.
Read More
4. Violent store attack caught on camera
What we know:
The Glendale Police Department released a video of a man who it says committed a violent attack at a store and then stole money from the registers.
What’s next:
The suspect, identified as Gilbert Lara, is accused of kidnapping, armed robbery and aggravated assault.
Read More
5. Taking a look at Arizona’s real estate market
What we know:
Experts are weighing on whether it is currently the right time to buy real estate in the Grand Canyon State.
By the numbers:
It has been a rough three years for Arizona real estate. Prices are down nearly seven to eight percent since the peak in July 2022.
Read More
A look at your weather for tomorrow
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