Arizona
Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona
Starbucks will now require customers to buy something to use bathrooms
It reverses a rule change the coffee chain made in 2018, after a store manager called the police on two Black men in a Philadelphia location.
Straight Arrow News
Starbucks is changing its rules around hanging out and using the free Wi-Fi and restrooms, officials said.
Starbucks spokesperson Jaci Anderson told USA TODAY that the policy changes are focused on prioritizing paying customers.
“We want everyone to feel welcome and comfortable in our stores,” Anderson told USA TODAY Tuesday. “Implementing a Coffeehouse Code of Conduct is something most retailers already have … This means our cafes, patios, and restrooms are for customers and partners. By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.”
Here’s what Arizona coffee lovers need to know about the new customer code of conduct before visiting Starbucks.
What is changing at Starbucks?
Here’s what is changing at Starbucks:
- You must order something to hang out at Starbucks or use the coffee store’s Wi-Fi and restroom.
- The code of conduct also bans discrimination and harassment.
- No consumption of outside alcohol.
- No smoking, vaping or drug use.
- Panhandling was also banned in the new code of conduct.
According to Anderson, the company knows customers may need to use the restroom or log on to the Wi-Fi before they approach the counter to make a purchase.
“Of course that is okay – our code of conduct is simply about prioritizing our spaces for our customers during their visits and being clear about what is expected of individuals in our stores,” Anderson said.
When did the Starbucks open door policy begin?
The move reverses a rule change the coffee chain made in 2018 after a store manager called the police on two Black men when they didn’t order food or drinks at one of the chain’s Philadelphia stores.
In 2018, Donte Robinson and Rashon Nelson were arrested for trespassing in a racially charged incident at the Starbucks in an upscale downtown neighborhood on April 12. They were waiting to meet a third person for a business meeting.
The encounter, caught on video, sparked outrage over racial profiling, led to a discrimination lawsuit, and an apology from the company’s former CEO, Kevin Johnson, among other actions. Starbucks later reached a financial settlement with the men in May 2018. The company declined to release terms of the settlement.
Starbucks in Arizona
Arizona has the seventh-highest amount of Starbucks locations in the United States with more than 500 stores in the Grand Canyon State.
To find a store near you, visit the Starbucks store locator at starbucks.com/store-locator.
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A former candidate for Gilbert mayor has opened the first Arizona location of a Founding Fathers-themed ice cream shop in Chandler.
Brooker’s Founding Flavors Ice Cream is a Utah-based ice cream shop centered around the early history of the United States. Female employees scoop cones in bonnets and dresses; male employees wear tricorn hats and coats. The ice cream flavors have names like Martha Washington’s Colonial Cotton Candy and Alexander Hamilton’s Not Throwing Away My Scoop.
On a trip to Utah in 2019, Arizonan Shane Krauser went to a Brooker’s and was blown away.
“I walked out of that, called my wife Janelle and I said, ‘We will own one of these,’” Krauser said.
The couple had no previous restaurant experience, but decided to open up the chain’s first location outside of Utah, choosing a storefront near the intersection of Chandler Boulevard and Dobson Road. The store opened on June 6.
Krauser loves how the shop creates conversation among customers about American history.
“I love history. I love the Founding Fathers. I love the ideals of America,” Krauser said. “It’s an amazing concept.”
Opening Founding Flavors isn’t political, it’s a ‘labor of love’
Krauser is a retired lawyer turned motivational speaker who addresses topics including “freedom, the proper role of government and the parameters of the U.S. and state constitutions,” according to his website.
In 2024, Krauser ran for Gilbert mayor, but withdrew his candidacy amid scrutiny over involvement with a past investment fraud scheme and his son’s appearance in a video with the Gilbert Goons, The Arizona Republic reported.
Although the shop plans to host events celebrating the 250th anniversary of the U.S., such as one for Constitution Day in September, Krauser said he does not see the ice cream store as related to his political career.
“The mayoral run was something to be involved in politically. This is more of a labor of love,” Krauser said. “This is not political in nature at all. It’s an ice cream shop with an American theme.”
Details: 2560 W. Chandler Blvd. #3, Chandler. brookersicecream.com, 480-881-6100.
Reach the reporter at reia.li@gannett.com. Follow @reia_reports on Instagram.
Arizona CEO accused of stealing millions
Jeffrey Gottfurcht, the now-former CEO of Mesa startupo Cyber Dive, is accused of stealing at least $1.5 million from the company to buy gifts for his girlfriend. FOX 10’s Brian Webb has more.
PHOENIX – An Arizona chief executive officer is facing major legal trouble after being accused of embezzling money from his company.
What we know:
Cyber Dive is an Arizona startup that sells child-safety smartphones, designed so parents can monitor their children’s online activity. The company is run out of a business complex in Mesa, but the startup is barely hanging on after the CEO allegedly took off with the money to spend on his girlfriend.
Jeffrey Gottfurcht is facing federal embezzlement charges. He stands accused of lying and doctoring documents to trick investors before running off with at least $1.5 million.
On the company Facebook page, Gottfurcht claimed to be the first rheumatoid arthritis sufferer to scale Mount Everest.
Local perspective:
Red flags first popped up at the company on Feb. 13, with strange occurrences coming into the office.
Derek Jackson, who co-founded Cyber Dive, recalled the moment the discrepancies came to light.
“They mentioned to me something about getting routing documentation for funds from an acquisition deal,” Jackson recounted. “They said ‘where are those documents?’ He said he was gonna send him at 3 p.m. today, and my response was what deal are you talking about?”
Dig deeper:
Court documents show Gottfurcht used the money to buy his escort girlfriend a Lamborghini, a four-bedroom house in Miami, and a diamond ring. The girlfriend has posted videos on TikTok, but her identity is hidden because she has not been charged with a crime.
When asked to confirm if Gottfurcht purchased the car, the diamond ring, and the house, Jackson responded, “Yes. So it gets deep. Yes, it gets very deep.”
“It’s a huge gut punch,” Jackson said regarding the impact on the startup. “I think it’s been challenging to stay motivated to keep the company going because when this happened, Jeff drained the account to zero.”
At the Cyber Dive headquarters, half the workforce was let go. Jackson is now serving as the interim chief executive officer, looking for new investors to keep the lights on while coming to grips with the loss of a partner and friend.
Jackson stated that the total amount of money taken is closer to $4 million.
“I was in the army. I was an intelligence officer. I was targeting people in ISIS. I don’t even hate terrorists as much as I hate Jeff right now,” Jackson said.
The other side:
No one answered the door at the Paradise Valley home Gottfurcht shares with his wife and three children. Court paperwork shows that his wife is seeking a divorce, and helped turn her husband in to the authorities.
What’s next:
Gottfurcht was previously arrested in Scottsdale in May over allegations of domestic violence. He remains behind bars on a $250,000 bond.
The Source: Information in this report was gathered from Derek Jackson, and from court documents.
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