Arizona
Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona
Starbucks will now require customers to buy something to use bathrooms
It reverses a rule change the coffee chain made in 2018, after a store manager called the police on two Black men in a Philadelphia location.
Straight Arrow News
Starbucks is changing its rules around hanging out and using the free Wi-Fi and restrooms, officials said.
Starbucks spokesperson Jaci Anderson told USA TODAY that the policy changes are focused on prioritizing paying customers.
“We want everyone to feel welcome and comfortable in our stores,” Anderson told USA TODAY Tuesday. “Implementing a Coffeehouse Code of Conduct is something most retailers already have … This means our cafes, patios, and restrooms are for customers and partners. By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.”
Here’s what Arizona coffee lovers need to know about the new customer code of conduct before visiting Starbucks.
What is changing at Starbucks?
Here’s what is changing at Starbucks:
- You must order something to hang out at Starbucks or use the coffee store’s Wi-Fi and restroom.
- The code of conduct also bans discrimination and harassment.
- No consumption of outside alcohol.
- No smoking, vaping or drug use.
- Panhandling was also banned in the new code of conduct.
According to Anderson, the company knows customers may need to use the restroom or log on to the Wi-Fi before they approach the counter to make a purchase.
“Of course that is okay – our code of conduct is simply about prioritizing our spaces for our customers during their visits and being clear about what is expected of individuals in our stores,” Anderson said.
When did the Starbucks open door policy begin?
The move reverses a rule change the coffee chain made in 2018 after a store manager called the police on two Black men when they didn’t order food or drinks at one of the chain’s Philadelphia stores.
In 2018, Donte Robinson and Rashon Nelson were arrested for trespassing in a racially charged incident at the Starbucks in an upscale downtown neighborhood on April 12. They were waiting to meet a third person for a business meeting.
The encounter, caught on video, sparked outrage over racial profiling, led to a discrimination lawsuit, and an apology from the company’s former CEO, Kevin Johnson, among other actions. Starbucks later reached a financial settlement with the men in May 2018. The company declined to release terms of the settlement.
Starbucks in Arizona
Arizona has the seventh-highest amount of Starbucks locations in the United States with more than 500 stores in the Grand Canyon State.
To find a store near you, visit the Starbucks store locator at starbucks.com/store-locator.
Cardinals’ Burch shares what he learned as a rookie in 2025
Arizona Cardinals second-year player Jordan Burch says his defensive line teammates have formed a bond heading into the 2026 NFL season.
Last year in early July, Cardinals edge rusher Jordan Burch was a rookie third-round draft pick out of Oregon who was looking forward to his first NFL training camp and eventual first season.
That rookie year is behind him now, and Burch has identified what he needs to improve on heading into his second season. He said he now knows what to expect and look for, and after talking with outside linebackers coach Matt Feeney, Burch built an offseason plan with which he was comfortable.
“I don’t think anything was like a surprise,” Burch said on Thursday, July 9, at the Cardinals’ Tempe headquarters. “I kind of know what to prep for, so this offseason I can look at my old plays, and then I can call my coach and tell him, from last year to this year, what does he want to see on the field.”
Burch seeks to improve his pass rush. He played in all 17 games last season and had five solo tackles with a sack, and also broke up three passes.
Much of his position was dropping into pass coverage, so Burch looks to recognize pass catchers’ routes better in 2026. He gets help from veteran Josh Sweat, who is there to answer questions about the position they share.
“Every week, every game going against somebody good,” Burch said about takeaways from last season. “The talent of the quarterbacks. We’re playing the Rams, how quickly they get the ball out.”
Burch looks forward to building a stronger bond with his teammates, having invited some of them for dinner or to watch TV. He said he was happy with his progress as a player throughout last season.
The Cardinals open training camp Wednesday, July 22, at State Farm Stadium. It’s a week earlier than most teams because Arizona plays the Carolina Panthers in the Aug. 6 Hall of Fame Game in Canton, Ohio.
Cardinals legend Larry Fitzgerald will be among those inducted into the Pro Football Hall of Fame Aug. 8.
A new study has ranked Arizona as one of the worst states to move to for two years in a row, largely due to what it calls a poor quality of life.
The study conducted by Consumer Affairs analyzed the best states to move to in the United States, putting Arizona at the bottom of the list.
Before Arizonans get too defensive about the Grand Canyon State, Consumer Affairs used factors such as affordability, safety, economic strength and education to measure each state, leaving out factors like entertainment, retirement benefits and other considerations that may be important to people living here.
Popular states such as California and New York also landed at the bottom of the list due to their lack of affordability, even though they both have some of the best health care and education in the nation, Consumer Affairs noted.
Here’s why the study says you shouldn’t move to Arizona. Do you agree?
Why you shouldn’t move to Arizona
Arizona ranked No. 10 out of the worst states to move to, scoring especially poorly in quality of life.
Quality of life was measured by the state’s Social Progress Index, average air quality, weather, environmental protection and number of national parks. Due to Arizona’s extreme summers and Phoenix’s consistently poor air quality, it’s easy to see why Arizona ranked No. 44 in quality of life out of 50 states, even though the Grand Canyon is one of the most popular national parks in the nation.
However, Arizona also ranked poorly in other categories, sitting at No. 42 in health care and education, No. 41 in safety and No. 34 in affordability out of 50 states.
There was one category Arizona did impressively well in, ranking No. 5 in economic strength even as one of the youngest states in the country. Still, Arizona’s economic power wasn’t enough to boost its ranking.
Top 10 worst states to move to
Arizona wasn’t alone; some of the biggest states in the country were also considered the worst states to move to in 2026.
- New Mexico
- Louisiana
- California
- Arkansas
- Oklahoma
- Nevada
- Alaska
- Mississippi
- Oregon
- Arizona
Top 10 best states to move to
- Utah
- New Hampshire
- Idaho
- Minnesota
- Massachusetts
- Maine
- North Dakota
- Pennsylvania
- Iowa
- South Dakota
PHOENIX — Arizona’s ACA marketplace enrollment fell from 363,000 to just over 255,000 in a single year — a nearly 30% decline and the third-largest annual drop in the country.
Rising premiums and expired tax credits are driving the trend, with the average benchmark plan premium in Arizona now at $532 — up 30% from 2025.
In the player above, ABC15 Data Analyst Garrett Archer takes a look inside the numbers on how healthcare premiums are impacting health insurance enrollment.
This story was reported on-air by a journalist and has been converted to this platform with the assistance of AI. Our editorial team verifies all reporting on all platforms for fairness and accuracy.
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