Technology
The taxing truth: A state-by-state analysis of tax-time trickery
We are less than a week away from the tax deadline, and McAfee is out with new data on tax season that can help ensure you stay safe this tax season.
With tax return scams on the rise, rushing to get your taxes done before the deadline can be one of the ways you are more vulnerable to becoming a victim of one of these scams.
So, how can you strike the balance of utilizing tax filing software to support you in getting those taxes on time while ensuring you’re protecting yourself from the various tax scams that are out there?
Steve Grobman, senior vice president and chief technology officer at McAfee, a cybersecurity company, advises that filing your taxes on time is a key step in avoiding tax scams.
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Woman stressed out while doing her taxes (Kurt “CyberGuy” Knutsson)
What are the most common tax scams?
Tax scams have become more sophisticated over the last few years, but they are in no way new. However, with AI becoming more commonplace, scammers can utilize this technology to expedite their malicious scams. These scams can come in many different forms, but some of the most common ones are:
Phone scams: Scammers impersonate IRS officials to solicit back payments or personal information over the phone, using threats of arrest or fines to pressure immediate compliance. They may use fake badge numbers, caller IDs or robocalls enhanced with AI voice-overs.
Phishing email scams: Scammers commit fraud by sending emails or messages pretending to be from tax authorities or reputable tax software companies. They entice recipients to click on links that lead to fake websites designed to steal personal and financial information or directly request sensitive data under the guise of tax filing or refunds.
Tax-related identity theft: This occurs when identity thieves use stolen personal information to file fraudulent tax returns. Signs of such theft include receiving a letter from the IRS about a tax return already filed in your name, an electronic filing rejection because a return has already been filed using your Social Security Number, or a notification about the creation of a new online IRS account you did not initiate.
The word SCAM over data (Kurt “CyberGuy” Knutsson)
MORE: DON’T FALL FOR THESE SNEAKY TAX SCAMS THAT ARE OUT TO STEAL YOUR IDENTITY AND MONEY
What you need to know about tax filing software
Today’s tax landscape is dominated by online engagement, with nearly nine out of 10 (89%) individuals turning to online platforms for at least one part of the tax filing process. More than half of consumers (54%) struggle to differentiate between scams and legitimate messages. In February alone, cybersecurity firm McAfee blocked more than one million attempts to engage with malicious, tax-related URLS.
Steve says, “With less than a week left until Tax Day, early filers are awaiting refunds and tax procrastinators are likely feeling the pressure and stress of the deadline. Scammers exploit these heightened emotions by offering easy filing, faster refunds or urgent information requests, so it’s not surprising that Americans report an average of $8,199 per person lost to tax-related email and text message scams.”
“We encourage people to maintain healthy skepticism, pause before sharing sensitive information online, and to use the right tools to protect their privacy, identity and personal information during tax season and beyond.”
Fraud written on a tablet (Kurt “CyberGuy” Knutsson)
How scam attempts and detection look in different states
According to Steve, “Our recent tax scam survey uncovered notable disparities in scam susceptibility. Residents of some states – particularly Texas, New York, California, Alaska and Arkansas – have a much higher rate of receiving fraudulent tax refund messages than others.”
“These messages often contain malicious links or malware, increasing vulnerability to scams, so we encourage people to be extra alert and use AI-powered online identity and information protection measures to safeguard themselves against potential scams.”
Here’s some more information by state:
Texas: Despite being highly confident in spotting tax-related scams, Texas has a significant percentage (66%) of people who have lost money to online tax scams, indicating a gap between confidence and reality.
New York: While New Yorkers are confident in identifying tax-related scams, 70% have received messages purporting to be from tax authorities, and 80% have received requests for personal information, suggesting a significant issue with scam attempts.
MUST-KNOW TAX SEASON TIPS FOR FAMILIES WITH COLLEGE STUDENTS
West Virginia: Although West Virginia has a high confidence level in spotting fake tax preparation services, 88% of its residents are likely to click on links from supposed tax software companies, indicating vulnerability to scams.
Kansas: Despite being less likely to click on links from purported tax preparation software companies, Kansas has a relatively high percentage (88%) of people who wouldn’t recognize a scam message from the IRS or state tax authority, suggesting a need for awareness and education on tax scams.
Tennessee: 100% of Tennessean respondents who clicked on links from supposed tax software companies lost money, and all respondents who received messages about tax refunds clicked on those links, highlighting a vulnerability to scam messages in the state.
Woman preparing taxes (Kurt “CyberGuy” Knutsson)
MORE: HOW SCAMMERS ARE USING AI TOOLS TO FILE PERFECT-LOOKING TAX RETURNS IN YOUR NAME
How to protect yourself from tax-related identity theft
There are several ways you can protect yourself from tax-related identity theft:
Smart Selection: Utilize tax software to get your taxes done faster and on time, but be sure to research and check the reviews.
IRS Impersonation Alert: The IRS will NEVER call you and ask you to make any sort of payment over the phone.
Secure Your Identity: Request an Identity Protection PIN from the IRS. This will help to ensure your account is protected going forward and make it less likely that someone can file a fake tax return in your name.
Early Bird Advantage: In the future, try to file your taxes as early as you can. By doing this, you’re essentially beating the scammer to it. Once you file the return, they will be unable to commit fraud by filing a return in your name.
Beware of Phishing: Don’t click on suspicious links, even if you recognize the name of the tax software company. The best way to protect yourself from clicking malicious links that install malware that may get access to your private information is to have antivirus protection installed on all your devices.
This can also alert you of any phishing emails or ransomware scams. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android & iOS devices.
Steve adds, “The rise of AI-generated tax scams has made it incredibly challenging for Americans to tell the difference between real and fake communications. Cybercrooks can now easily create malicious robocalls that sound like they could come from a neighbor and send error-free text and email messages.”
“With 1 in 4 Americans losing money to online tax scams, it’s crucial for consumers to stay informed about the latest scams, exercise skepticism when something seems too good to be true, and utilize AI-powered tools to protect their privacy, identity and personal information.”
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What to do if you’re a victim of a tax scam?
The hope is that by being aware of the different tax scams that are out there – especially when the deadline for filing your taxes is right around the corner – you’ll be less likely to become a victim of one. That being said, we know that these scammers are pretty clever. So, if you do find that you’ve been a victim of a scam, follow these steps:
1. Complete IRS Form 14039, the Identity Theft Affidavit. This is the form that all victims of fraud must fill out for the IRS. It will let them know that the person claiming to be you is a fraud. You can find the form on the IRS website.
2. Request a copy of the fraudulent tax return from the IRS: You can do this by going to this page on the IRS website on dealing with fraudulent returns and following the instructions to order a copy.
3. Alert national credit bureaus: Let the national bureaus, such as Experian, Equifax and TransUnion, know that there has been fraud and freeze your account so that the scammers cannot access it.
4. Report the crime to the Federal Trade Commission: The FTC is there to help track down scammers, and your report can also help them record how many scams are happening in a single year to improve better how to warn others. You should also report the crime to identitytheft.gov/.
5. Check your online bank accounts: Make sure there aren’t any suspicious transactions on any of your accounts.
6. Use an identity theft protection service: As tax season approaches, the risk of tax fraud significantly increases. It’s crucial to be vigilant and proactive in protecting your personal information. One effective measure is to enlist the help of an identity theft protection service.
Identity theft companies can monitor personal information like your Social Security Number, phone number and email address and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.
One of the best parts of using an identity theft protection service is that it might include identity theft insurance of up to $1 million to cover losses and legal fees and a white-glove fraud resolution team where a U.S.-based case manager helps you recover any losses. See my tips and best picks on how to protect yourself from identity theft.
A Post-it on tax documents (Kurt “CyberGuy” Knutsson)
MORE: DON’T CLICK THAT LINK! HOW TO SPOT AND PREVENT PHISHING ATTACKS IN YOUR INBOX
Kurt’s key takeaways
Taxes are a necessary evil that we have to do every year. Because it can be complicated, many people resort to software to help get the job done. Whatever route you take, be on the lookout for suspicious links from these software companies and any strange messages or phone calls claiming to be from the IRS – and claim your IRS Identity Protection PIN ASAP.
Considering the advancements in cybersecurity, what steps should companies take to protect their customers’ sensitive financial data? Let us know by writing us at Cyberguy.com/Contact.
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Copyright 2024 CyberGuy.com. All rights reserved.
Microsoft’s Office 2019 apps for Mac will stop working next month, because the company isn’t renewing a certificate that validates Office licenses. Owners of Office 2019 for Mac are being warned they’ll have to purchase Office 2024 or a Microsoft 365 subscription if they want to continue editing documents.
Microsoft previously promised that “all your Office 2019 apps will continue to function,” when it announced end of support in 2023. The company then quietly updated that support note last month to remove the mention of apps continuing to function, replacing it with “Rest assured that all your Office 2019 apps won’t lose any data.”
Starting on July 13th, Office 2019 for Mac and Office 2021 for Mac will both run in “reduced functionality mode,” allowing people to open files but not edit, save, or create new documents. The reduced functionality will impact Word, Excel, PowerPoint, Outlook, and OneNote.
While Microsoft is providing a certificate update for Office 2021 as it’s still supported until October 13th, 2026, the company is leaving Office 2019 for Mac users out in the cold as support for these apps ended a few years ago. “Office 2019 for Mac reached end of support on October 10, 2023, and no longer receives updates,” says Microsoft. “Because Office 2019 cannot be updated to the required version, this issue cannot be resolved by updating or reinstalling Office 2019 for Mac.”
JimmyTech points out that old versions of Microsoft 365 apps on Mac and iOS will also be affected by this certificate issue, but a simple update will fix it for those users.
Microsoft regularly ends support of software and there’s always the risk you could run into issues running older apps or versions of Windows. It’s still surprising to not see Microsoft make an exception here though, particularly because this certificate issue breaks the main functionality of an app you’ve paid a one-time license fee for.
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You know that little moment when your phone rings and the name on the screen makes you drop everything?
Maybe it says your spouse, your daughter, your boss or your best friend. You answer because you trust the name. Then the voice sounds familiar too.
That is exactly what makes the latest phone scams so dangerous.
Android’s fake call detection can warn you when a caller may be pretending to be someone saved in your contacts. (Silas Stein/Picture Alliance)
Scammers no longer have to call from a strange number. They can spoof a trusted contact’s phone number. Then they can use AI voice tools to sound like someone you know. Android is now rolling out a new feature called fake call detection to help warn you when that familiar call may be a fake.
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What is Android fake call detection?
Android fake call detection is a new protection built into Phone by Google. It is designed to spot suspected spoofed calls when both people on the call use Phone by Google.
Think of it as your phone quietly asking, “Is this call really coming from that person’s device?” If the answer looks suspicious, your phone can show a warning and advise you to hang up. That small alert could stop a scam before fear, panic or confusion takes over.
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How Android fake call detection works
The feature works automatically in the background. You do not need to answer a quiz, scan a code or press a button during the call. When a trusted contact calls you, their phone sends a silent confirmation signal to your phone. That signal helps prove the call really came from their device.
If a scammer spoofs your contact’s number, that confirmation signal may be missing. Your phone then checks with your contact’s actual device. If the real device says it is not placing a call, your screen can warn you that the call may be fake.
The system uses end-to-end encrypted RCS technology, so the check happens privately. You can also turn the feature off in Phone by Google settings.
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Why fake calls are getting harder to spot
For years, caller ID gave people a sense of control. If the name looked familiar, most of us felt safer picking up. That old habit now works in the scammer’s favor.
Scammers can use internet-based calling tools to spoof numbers. That means your phone may display the name of someone you trust, even though the call comes from somewhere else.
Then comes the AI voice trick. With today’s audio tools, scammers can make a fake voice sound shockingly real. They may pretend to be a family member in trouble, a bank employee warning about fraud or a manager asking for urgent help.
SCAMMERS EXPLOITED MOM’S FEARS TO STEAL HER ENTIRE LIFE’S SAVINGS
That combination makes the call feel personal and immediate. It also makes you more likely to act before you think.
Why Android is adding this protection now
Impersonation scams have become a major global problem. INTERPOL’s March 2026 Global Financial Fraud Threat Assessment cited impersonation fraud as one of the leading contributors to more than $400 billion in global losses.
In the U.S., impersonation scams remain one of the top fraud categories reported to the FTC. Losses reached $2.95 billion in 2024.
GLOBAL SCAM CRACKDOWN LEADS TO 276 ARRESTS
Those numbers tell you why this feature deserves attention. Scammers go where the money is. Right now, they know trusted voices and trusted names can open the door.
Which Android phones get fake call detection?
Google says fake call detection is rolling out globally in Phone by Google this month, starting with Pixel devices.
The feature is available on Android 12 and newer devices with Phone by Google, Contacts and Google Messages installed. It also requires RCS capability in Google Messages.
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There is one key limitation. Both you and the person calling you must use Phone by Google for fake call detection to work.
Phone by Google already comes as the default phone app on many Android devices. If your phone uses a different calling app, you can install Phone by Google from the Play Store and set it as your default phone app.
How Android fake call detection protects you
This feature gives you an extra warning at the exact moment you need it most. That timing is important. Scam calls often rely on emotion. The caller may say someone got arrested, a loved one had an accident or a bank account faces an urgent threat.
SSA IMPERSONATION SCAMS ARE GETTING MORE PERSONAL
When the voice sounds familiar, your guard drops. A warning on your screen can interrupt that emotional rush. It gives you a reason to stop, hang up and verify the story another way.
What Android fake call detection cannot do
This new tool helps, but it cannot protect you from every scam. It may not work if the other person does not use Phone by Google. It also may not cover calls from businesses, unknown numbers or contacts using unsupported devices. So you still need basic scam rules.
If someone asks for money, gift cards, crypto, account codes or remote access to your device, hang up. Then call the person or company back using a number you already trust.
Also, never stay on the line just because the caller tells you to. That is one of the oldest pressure tactics in the scammer playbook.
A spoofed call can look familiar on your screen, even when it is really coming from a scammer. (Kurt CyberGuy Knutsson)
How to protect yourself from AI voice scams
AI voice scams work because they sound personal, urgent and believable, so your best defense is to slow the conversation down before you act.
1) Create a family safe word
Pick a simple word or phrase that only your close family knows. It should be easy to remember but hard for a scammer to guess. Then, if someone calls with an emergency and asks for money, ask for the safe word. If they cannot give it, hang up and verify the story another way.
9 WAYS SCAMMERS CAN USE YOUR PHONE NUMBER TO TRY TO TRICK YOU
2) Pause when the call feels urgent
Scammers want you scared because fear makes people act fast. That is why fake emergency calls often sound intense, emotional and rushed. Take a breath before you do anything. A real loved one, bank or employer will let you verify what is happening.
3) Call back using a trusted number
If a call feels suspicious, hang up. Then call the person back using a number saved in your contacts or one you know is real. Do not use a number, link or instruction the caller gives you. That could send you right back to the scammer.
4) Never send money or codes during the call
Do not send gift cards, crypto, wire transfers or payment app transfers because a caller sounds convincing. Also, never share a one-time passcode, PIN or account login code over the phone. Once scammers get that information, they can move fast.
5) Turn on scam protections on your phone
Use the built-in protections already available on your device. Pixel and Samsung users can enable Scam Detection in the Phone by Google app to help flag suspicious calls. Also, consider using strong antivirus software that includes AI-powered scam protection to help detect scams in texts, online content and deepfake videos. Keep an eye on call warnings too. If your phone tells you something looks risky, treat that alert seriously. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com
6) Keep your phone apps updated
Update Phone by Google, Google Contacts and Google Messages when updates are available. These tools work best when your apps and phone software stay current. Updates often include security improvements, bug fixes and new scam protections.
Here’s how to check for updates on Android:
- Open the Google Play Store app.
- Tap your profile icon in the top right corner.
- Tap Manage apps & device.
- Under Updates available, tap See details.
- Look for Phone by Google, Google Contacts and Google Messages.
- Tap Update next to each app, or tap Update all.
You can also turn on automatic app updates by opening the Google Play Store app, tapping your profile icon, then going to Settings > Network preferences > Auto-update apps. From there, choose whether to update apps over Wi-Fi, over Wi-Fi or mobile data, with limited mobile data or not at all.
Kurt’s key takeaways
If a call feels urgent or suspicious, pause before you respond and verify it another way. (Tristan Spinski/The Washington Post via Getty Images)
Android’s fake call detection is a smart step in the fight against AI-powered phone scams. It recognizes something many people already know: the name on your caller ID no longer proves the person calling you is real. This feature gives Android users another layer of protection when scammers try to hijack trust. Still, the safest move remains simple. Slow down, verify the call and never let panic make the decision for you.
Should the government do more to stop scammers from using AI voices to impersonate the people you trust? Let us know by writing to us at CyberGuy.com
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Congress narrowly voted to fund President Donald Trump’s mass deportation agenda, giving the Department of Homeland Security $70 billion over the next three years.
The house voted 214 to 212 in favor of the reconciliation bill Tuesday, following the Senate’s 52-47 vote last Friday morning. The vote fell largely along party lines. Sen. Lisa Murkowski (R-AK) was the only Senate Republican to vote against it. Rep. Tim Walberg (R-MI), initially voted against the bill — meaning it would have failed — but changed his vote after huddling with House Majority Leader Steve Scalise (R-LA) and Appropriations Chair Tom Cole (R-OK), according to The Hill. No Democrats voted in favor of the funding bill, which was done through a budget reconciliation process to avoid a Democratic filibuster.
In a speech on the House floor ahead of the Tuesday vote, Rep. Mary Gay Scanlon (D-PA) criticized Republicans for using the budget reconciliation process to avoid negotiating with Democrats, and emphasized ICE’s lack of popularity with the American people.
“At its core, this Republican reconciliation budget bill is a statement about priorities, and the priorities represented in this budget bill could not be more out of step with the needs and values of the American people,” Scanlon said.
Scanlon noted that DHS has yet to spend $100 billion of the nearly $200 billion it received under Trump’s One Big Beautiful Bill Act. She added that Trump has not only expanded ICE’s reach by increasingly going after legal immigrants but also weaponized DHS against its critics. The bill, she said, will “supercharge” Trump’s abuses.
After the House markup last Friday, Rep. Rosa DeLauro (D-CT), ranking member of the House Appropriations Committee, noted that the bill not only lacks sufficient reforms but also cuts funding for cybersecurity and TSA, whose workers went weeks without pay during the DHS shutdown.
The funding bill comes at a time of deep unpopularity for ICE. One recent poll found that just 33 percent of voters approve of how the agency is doing its job.
And it comes amid yet another threat from border czar Tom Homan to flood New York City with ICE agents. In an interview with Fox News on Monday, Homan said he would send “more ICE agents than you’ve ever seen” to New York City if the state government passed a bill limiting cooperation with DHS.
“Providing a quarter trillion dollars to an administration promising that the public ‘ain’t seen shit yet’ when it comes to mass deportation is a historic mistake,” Todd Schulte, president of the immigration reform group FWD.us, said in a statement. “Supercharging the funding for these already out of control systems will come with terrible human consequences and continue to be met with increasing opposition from voters.”
Correction, June 9th: A previous version of this story said Rep. Tim Walberg voted against the funding bill. He initially voted against it but then changed his vote to support it.
Update, June 9th: This story has been updated to include comment from FWD.us president Todd Schulte.
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