Back in 2015, the two-person studio Metanet released N++, a brutally hard 2D platformer that was a decade in the making, building off of previous releases dating back to the freeware Flash title N. At the time, cofounder Raigan Burns issued some famous last words: “We hope it’s not another 10 years before we come up with a game.” But now here we are, more than a decade later, and N is getting another sequel. And this time the focus is on multiplayer.
Technology
The #1 Google search scam everyone falls for
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When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple search has become one of the biggest traps for scammers, and it’s costing people money, privacy and even control over their phones.
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A simple Google search for a company’s customer service number can lead straight to a scam. The first result isn’t always the safest one. (Kurt “CyberGuy” Knutsson)
He Googled his bank’s number and lost control of his phone
Here’s how one man’s quick search for help turned into a nightmare he never expected. Gabriel wrote to us in distress, asking,
“I called my bank to check on some charges I didn’t authorize. I called the number on the bank statement, but they told me to go online. I googled the company and dialed the first number that popped up. Some foreign guy got on the phone, and I explained about the charges. Somehow, he took control of my phone, where I didn’t have any control. I tried to shut it down and hang up, but I couldn’t. He ended up sending an explicit text message to my 16-year-old daughter. How do I prove I didn’t send that message? Please help.”
Gabriel’s story is frightening, and unfortunately, it’s not rare. This type of attack is called a remote access support scam. Scammers pretend to be bank or tech support, then trick you into installing a program that gives them control of your device. Once inside, they can steal passwords, send messages or lock you out completely.
WHATSAPP BANS 6.8M SCAM ACCOUNTS, LAUNCHES SAFETY TOOL
Gabriel thought he was calling his bank, but the number was fake. Within minutes, a scammer took control of his phone and invaded his privacy. (Kurt “CyberGuy” Knutsson)
Why this scam works
Search engines reward paid ads. Scammers take advantage of this by buying ad space to appear above legitimate customer service numbers. The fake pages look professional, complete with company logos and 800 numbers that seem real.
Once you call, the fake “agent” sounds knowledgeable and polite. They build trust, then convince you to install remote access software such as AnyDesk or TeamViewer. From that point, they can control everything on your phone.
What to do if this happens to you
Gabriel, what you went through is incredibly upsetting, and you’re right to take it seriously. Here’s what to do right away:
1) Disconnect and secure your phone
Turn off your phone immediately. Restart it in Airplane Mode and don’t connect to Wi-Fi yet. Run a full antivirus scan with strong antivirus software.
2) Change all your passwords
Use a secure device that has not been compromised to reset the passwords for your key accounts, including email, cloud storage, phone carrier and banking logins. Create strong, unique passwords for each account and enable two-factor authentication (2FA) for added protection on all your devices and platforms.
Next, see if your email has been exposed in past breaches. Our #1 password manager (see Cyberguy.com) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.
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3) Contact your carrier and your bank
Let your phone provider know that your device was taken over. Ask them to check for unauthorized remote management apps or SIM-swap activity. Notify your bank’s fraud department and report the fake number you found on Google.
4) Report the explicit message
Take screenshots and save everything. Contact local police and explain that the message was sent from your number while your phone was under remote control. If a minor is involved, the case may be referred to the FBI’s Internet Crime Complaint Center (IC3.gov).
5) Factory reset your phone
Once your data is backed up, perform a factory reset on your iPhone or Android to remove any hidden software. Reinstall only apps you recognize from the official app store.
HOW TO STOP IMPOSTOR BANK SCAMS BEFORE THEY DRAIN YOUR WALLET
Scammers use fake customer service numbers to sound convincing and gain remote access to your devices, turning a simple call for help into a digital takeover. (Kurt “CyberGuy” Knutsson)
Tips to stay safe from fake customer service scams
Falling for a fake customer service number can happen to anyone, especially when you’re in a rush or worried about your account. Here’s how to make sure you never get tricked by the same kind of scam that hijacked Gabriel’s phone.
Go directly to the company’s official website
Always type the company’s web address yourself or use the contact number printed on your card or statement. Scammers often create fake numbers that appear in search results, hoping you’ll call them instead of your real bank.
Don’t trust the first search result on Google
Search engines sell ad space to anyone, including criminals posing as real businesses. Those top “sponsored” listings can lead straight to scammers. Instead, scroll down until you find the official domain ending in .com, .org or .gov.
Never allow remote access to your phone or computer
No legitimate company needs to control your device to verify charges or fix an account issue. If someone asks you to install software like AnyDesk or TeamViewer, hang up immediately. These tools give strangers complete control of your screen and data.
Hang up if the caller pressures you to act fast
Scammers rely on panic. When someone insists you act “right now” or risk losing money, that’s a warning sign. Stay calm, hang up, and verify the problem through your bank’s official website or number.
Use strong antivirus protection
Install and regularly update a trusted antivirus app. Strong antivirus software can block remote-access tools and spyware before scammers gain access. Regular scans also detect hidden threats that may already be on your phone or computer.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com
Consider using a data removal service
Many scammers find victims through data brokers that sell phone numbers and personal details. A data removal service helps erase your information from these sites. As a result, it’s harder for criminals to target you with fake customer service scams in the first place.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com
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Monitor your identity with a trusted protection service
Even a short breach can expose your private information. Identity-monitoring tools alert you when your name, email or Social Security number appears on the dark web. That gives you time to act before scammers can use it.
Identity Theft companies can monitor personal information like your Social Security Number (SSN), phone number, and email address, and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.
See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com
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Kurt’s key takeaways
The internet has made getting help easier than ever, but it has also made it easier for scammers to pretend to be helpful. The top way people are being scammed today isn’t through phishing emails or suspicious links; it’s by trusting fake phone numbers that look official. Take a few minutes to save the real customer service numbers for your bank, phone provider, and credit card company. One quick call to the wrong number could give a stranger access to your entire digital life.
With fake customer service numbers flooding search results, should Google be held responsible for protecting you from these scams? Let us know by writing to us at Cyberguy.com
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Copyright 2025 CyberGuy.com. All rights reserved.
Technology
More than a decade later, the team behind N++ is back with a multiplayer sequel
The new game is called, absurdly, N Plus Infinity Times Two. Whereas N++ was meant to be the ultimate single-player version of the N concept, this game is described as “the ultimate virtual couch party game with a low skill floor and no skill ceiling.” That means the same slick, acrobatic platforming action and gorgeous graphic design-inspired visuals, but now built around playing competitively or cooperatively with pals across a handful of different modes. It’s launching on the PS5, Xbox, Switch 2, and PC at some point in 2027.
The duo at Metanet was up to a few different things over the last 11 years. In addition to uprooting from Toronto to Montreal, they’ve been prototyping ideas for a few potentially bigger projects, and last year released a 10-year anniversary update for N++. But then, “We started getting the ‘let’s take another crack at it’ bug in 2022,” Burns tells The Verge.
The studio operates in an unusual way, at least compared to most of the game industry. Despite having two hits in N+ and N++, Metanet hasn’t grown or scaled up in any way. And the reason comes down to the way they make games: It simply takes a lot of time to find a game idea that’s worth pursuing as a commercial project. “We’ve resisted doing something that would compromise our ability to keep iterating and prototyping until something good shows up,” says Burns.
“It’s important to feel that magic,” cofounder Mare Sheppard adds. “That’s what’s compelling about making games. That’s when we know that we’re doing it in a way that’s right for us.” Burns has a clear analogy for how they work: “We like being in a band. That’s fun. Being in a lot of meetings and doing a lot of managing: not fun.” This philosophy seems especially prescient given the state of the games industry, where even the biggest hits operate in a way that’s clearly unsustainable.
“We like being in a band. That’s fun. Being in a lot of meetings and doing a lot of managing: not fun.”
In the case of N Plus Infinity Times Two — unfortunately I can’t think of a good way to shorten that title — the spark came in part from watching how younger players interact with games. Even when they’re playing solo, kids are typically still chatting with friends on their phones, essentially turning everything into a multiplayer experience. Burns and Sheppard wanted to find a way to marry that idea with the couch co-op experiences they grew up on, which led to revisiting the N concept but with a multiplayer spin.
The two describe making N++ as a grueling experience. If you think the game’s levels are hard, just imagine having to playtest them over and over. Part of the excitement about N Plus Infinity Times Two wasn’t just finding a spin on the formula that would be fun to play, but also to develop. “This one really feels like we’re having fun,” says Burns. “We’re really fluent in this one instrument. So now the fun challenge becomes playing new styles of music we’ve never played before, but with this thing we’re really comfortable with.”
Image: Metanet Software
As creative industries from games to Hollywood become increasingly homogenous, Burns also believes that there’s something important about doing work that’s distinct, even if it means revisiting a previous idea, like through the multiple versions of N. It’s similar to titles like Hades II and Silksong: indie-developed sequels that iterated a core concept, but with a fresh angle that made them more than a by-the-numbers follow-up. “Being yourself is more fun and exciting anyways,” Burns explains. “But I honestly think it’s more commercially viable to do something only you can do, because then you have no competition.”
As for what’s next after N Plus Infinity Times Two, the pair obviously aren’t revealing anything just yet. There are a few bigger 3D game ideas kicking around, but those would necessitate some of that scaling up that the studio has so far avoided. What they won’t close the door on, however, is coming back to the idea of N again at some point in the future.
“If we can do something that expresses something new, or lets us see things in a different way, or we get a different perspective on what this game is or how to play it, that’s exciting,” says Sheppard. “I think we no longer think this is definitively going to be the last one. We’ve abandoned that idea. It doesn’t have to be.”
Technology
Will a four-armed robot replace astronauts in space?
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Space changes the rules for almost everything, including how a robot should move. On Earth, legs help us stand, balance and walk across a room. In microgravity, those same legs lose much of their purpose.
That is why Orbit Robotics, an academic spinout from ETH Zurich, took a different approach with Helios. The robot was built with four arms so it can grip, brace and work inside a spacecraft. Two arms can hold on while the other two handle tools, cargo and equipment.
It is a smart design for a place where floating is easy and staying steady is the real challenge. Here is how Helios works and why it could change the way astronauts get help in orbit.
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IS THIS SPACE CAPSULE HOW WE WILL LIVE AND WORK IN ORBIT IN THE FUTURE?
Helios uses two arms to anchor itself while the other two move cargo, tools and equipment inside a spacecraft. (Orbit Robotics)
Why the Helios space robot has four arms
Helios uses two pairs of arms with different jobs. One pair can anchor the robot to interior surfaces. The other pair can handle tools, unload cargo, move equipment or perform other work inside a spacecraft.
That setup is important because stability and work need to happen at the same time in orbit. A floating robot cannot casually plant its feet, bend over and pick something up. It needs to hold on while it works.
That is where Helios makes sense. Two arms can keep it steady while the other two get the job done. In microgravity, legs become extra hardware unless they can grip, brace or manipulate objects. Helios skips that problem by turning the whole body into a tool for movement and work.
How this four-armed space robot works
Orbit Robotics says Helios uses a tendon-driven system. Instead of placing motors at every joint, the robot keeps many of those motors closer to the shoulders. Cables and pulleys then transmit force through the arms.
That design can reduce weight at the ends of the limbs. In space, heavy limbs can create awkward movement. A robot also needs control, especially when it is holding cargo or tools near expensive equipment.
Helios also uses a rolling-contact elbow joint. That may sound like a tiny detail. In orbit, it can make a big difference. A sudden jerk could destabilize the robot. It could also send whatever the robot is carrying drifting across a spacecraft. Smooth movement becomes a safety feature.
How IKARUS helped shape Helios
Before Helios, the team built an earlier robot platform called IKARUS. That project helped test ideas such as teleoperation, imitation learning and dual-arm manipulation. In other words, IKARUS gave the team a way to learn how a robot could move, copy tasks and handle objects in a space-like setting.
Those lessons helped shape Helios. That is important because space hardware rarely gets a second chance. A robot designed for orbit has to be reliable, compact and useful in cramped conditions. It also has to behave predictably around humans. Helios builds on that earlier work with a body that better fits the environment.
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Why astronauts need robotic help in orbit
Orbit Robotics says its mission is to free astronauts, not replace them. That sounds reassuring. It also makes practical sense. Astronauts are highly trained people doing some of the most expensive labor imaginable. Yet a major chunk of crew time aboard the International Space Station goes toward maintenance.
Some estimates put maintenance at roughly 35% of crew time. At an estimated $140,000 per astronaut-hour, basic logistics can become shockingly expensive. That means sorting supplies, moving equipment or handling routine work can carry a huge price tag. Helios does not need to be a genius to help. It needs to move through narrow corridors, stay stable without gravity and manipulate objects with care. That is the point of the design.
Orbit Robotics built Helios with four arms so it can grip, brace and handle tools inside spacecraft in microgravity. (Orbit Robotics)
What Helios could do in space
The first job for Helios appears focused on interior spacecraft work. That could include unloading cargo, helping manage supplies, moving gear and assisting with routine maintenance. Those jobs may sound boring. In orbit, boring tasks still take time, training and attention.
Over time, Orbit Robotics sees a broader role for robots like Helios. That could include satellite servicing. It could also include in-space construction as commercial stations and orbital habitats become more common.
If launch costs keep falling, more equipment will head into orbit. More hardware means more maintenance. More stations mean more logistics. That creates a clear opening for robots like Helios, built for space from the start.
Why robots may take on more space work
Human spaceflight still captures the imagination. It always has. However, the human body has serious limits in space. Astronauts can face radiation exposure, bone loss, vision problems and cognitive effects linked to fluid shifts in the brain.
Those risks grow during longer missions. Robots do not need air, food, sleep or radiation protection in the same way humans do. They can also take risks that would be unacceptable for astronauts.
That does not make astronauts obsolete overnight. Still, it changes the conversation. If machines can handle more work in orbit, humans may spend less time on routine tasks and more time on science. That could mean more attention on research tied to aging, cancer treatments, organ bioprinting and other experiments that benefit from microgravity.
CHINA’S COMPACT HUMANOID ROBOT SHOWS OFF BALANCE AND FLIPS
Could space robots build the next space economy?
If commercial space stations grow, they will need constant care. Cargo will need to be sorted. Equipment will need to be moved. Structures may need inspection or repair. Satellites may need servicing. Future habitats may need robots that can assemble, maintain and adapt.
That is where a machine like Helios becomes more than a cool prototype. It could become part of the labor force that keeps space infrastructure running.
The big question is whether humans remain at the center of that work or move into a more selective role. We may still send astronauts into orbit, but their jobs could change dramatically.
Instead of doing every task by hand, they may supervise robots built for a place where the human body struggles.
The four-armed Helios robot was designed for zero gravity, where legs are less useful than gripping and bracing. (Orbit Robotics)
What Helios could mean for future space robots
Engineers are starting to design machines for specific environments instead of forcing them into human-shaped bodies. That shift could affect more than space exploration.
On Earth, robots already work in warehouses, factories, hospitals and disaster zones. In each case, the best design may not look human. It may look strange, specialized and a little unsettling.
Helios shows why that can be a good thing. A robot built for its environment can work more efficiently. It can also take on risky jobs and help humans focus on work that needs judgment, creativity or science training.
For space, that could mean safer missions. It could also mean fewer astronauts spending precious hours on routine maintenance.
Kurt’s key takeaways
Helios stands out because it was built for the place it is meant to work. In orbit, walking offers very little help. Gripping, bracing and handling equipment become much more important. That is what makes the four-armed design so practical. It gives the robot a way to hold on while it works, which is exactly what astronauts need in microgravity. Orbit Robotics says Helios is meant to help astronauts, not replace them. Still, this robot raises a bigger question. As machines grow more capable, they could take on more of the risky and repetitive work beyond Earth. That could give astronauts more time for science, discovery and decisions that need human judgment. It could also change how we think about sending people into space in the first place.
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Would you rather see astronauts doing the work in orbit, or robots taking over the risky stuff? Let us know by writing to us at Cyberguy.com
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Technology
The Sonos Era 100 speaker is down to its lowest price in months
Whether you’re considering starting a Sonos speaker setup, or adding to an existing group, the Sonos Era 100 is worth picking up. The compact, capable smart speaker is currently marked down to $189 ($30 off) at a variety of retailers, including Amazon, Best Buy, and directly from Sonos. If you want an even lower price, Sonos is selling refurbished Era 100 speakers for just $134. They come with fresh accessories and packaging, and sport the same one-year warranty as its new speakers.
The wireless speaker has a rich, detailed sound profile, with room-filling audio despite its small size. You might be able to improve the sound further with the Sonos Trueplay feature, which uses either your phone or the speaker’s built-in microphone to automatically tune it to your space. The Era 100 can easily connect with other speakers in the Sonos ecosystem for multi-room play, even with different Sonos models.
The Era 100 has expanded functionality from previous entry-level Sonos speakers, adding in Bluetooth and USB-C wired audio, as well as improved onboard controls. While the speaker features built-in voice assistant support for both Sonos and Alexa, you can flip a switch on its back to cut power to the microphone.
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