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The #1 Google search scam everyone falls for

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The #1 Google search scam everyone falls for

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When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple search has become one of the biggest traps for scammers, and it’s costing people money, privacy and even control over their phones.

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A simple Google search for a company’s customer service number can lead straight to a scam. The first result isn’t always the safest one. (Kurt “CyberGuy” Knutsson)

He Googled his bank’s number and lost control of his phone

Here’s how one man’s quick search for help turned into a nightmare he never expected. Gabriel wrote to us in distress, asking,

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“I called my bank to check on some charges I didn’t authorize. I called the number on the bank statement, but they told me to go online. I googled the company and dialed the first number that popped up. Some foreign guy got on the phone, and I explained about the charges. Somehow, he took control of my phone, where I didn’t have any control. I tried to shut it down and hang up, but I couldn’t. He ended up sending an explicit text message to my 16-year-old daughter. How do I prove I didn’t send that message? Please help.”

Gabriel’s story is frightening, and unfortunately, it’s not rare. This type of attack is called a remote access support scam. Scammers pretend to be bank or tech support, then trick you into installing a program that gives them control of your device. Once inside, they can steal passwords, send messages or lock you out completely.

WHATSAPP BANS 6.8M SCAM ACCOUNTS, LAUNCHES SAFETY TOOL

Gabriel thought he was calling his bank, but the number was fake. Within minutes, a scammer took control of his phone and invaded his privacy. (Kurt “CyberGuy” Knutsson)

Why this scam works

Search engines reward paid ads. Scammers take advantage of this by buying ad space to appear above legitimate customer service numbers. The fake pages look professional, complete with company logos and 800 numbers that seem real.

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Once you call, the fake “agent” sounds knowledgeable and polite. They build trust, then convince you to install remote access software such as AnyDesk or TeamViewer. From that point, they can control everything on your phone.

What to do if this happens to you

Gabriel, what you went through is incredibly upsetting, and you’re right to take it seriously. Here’s what to do right away:

1) Disconnect and secure your phone

Turn off your phone immediately. Restart it in Airplane Mode and don’t connect to Wi-Fi yet. Run a full antivirus scan with strong antivirus software. 

2) Change all your passwords

Use a secure device that has not been compromised to reset the passwords for your key accounts, including email, cloud storage, phone carrier and banking logins. Create strong, unique passwords for each account and enable two-factor authentication (2FA) for added protection on all your devices and platforms.

Next, see if your email has been exposed in past breaches. Our #1 password manager (see Cyberguy.com) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.

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Check out the best expert-reviewed password managers of 2025 at Cyberguy.com

3) Contact your carrier and your bank

Let your phone provider know that your device was taken over. Ask them to check for unauthorized remote management apps or SIM-swap activity. Notify your bank’s fraud department and report the fake number you found on Google.

4) Report the explicit message

Take screenshots and save everything. Contact local police and explain that the message was sent from your number while your phone was under remote control. If a minor is involved, the case may be referred to the FBI’s Internet Crime Complaint Center (IC3.gov).

5) Factory reset your phone

Once your data is backed up, perform a factory reset on your iPhone or Android to remove any hidden software. Reinstall only apps you recognize from the official app store.

HOW TO STOP IMPOSTOR BANK SCAMS BEFORE THEY DRAIN YOUR WALLET

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Scammers use fake customer service numbers to sound convincing and gain remote access to your devices, turning a simple call for help into a digital takeover. (Kurt “CyberGuy” Knutsson)

Tips to stay safe from fake customer service scams

Falling for a fake customer service number can happen to anyone, especially when you’re in a rush or worried about your account. Here’s how to make sure you never get tricked by the same kind of scam that hijacked Gabriel’s phone.

Go directly to the company’s official website

Always type the company’s web address yourself or use the contact number printed on your card or statement. Scammers often create fake numbers that appear in search results, hoping you’ll call them instead of your real bank.

Don’t trust the first search result on Google

Search engines sell ad space to anyone, including criminals posing as real businesses. Those top “sponsored” listings can lead straight to scammers. Instead, scroll down until you find the official domain ending in .com, .org or .gov.

Never allow remote access to your phone or computer

No legitimate company needs to control your device to verify charges or fix an account issue. If someone asks you to install software like AnyDesk or TeamViewer, hang up immediately. These tools give strangers complete control of your screen and data.

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Hang up if the caller pressures you to act fast

Scammers rely on panic. When someone insists you act “right now” or risk losing money, that’s a warning sign. Stay calm, hang up, and verify the problem through your bank’s official website or number.

Use strong antivirus protection

Install and regularly update a trusted antivirus app. Strong antivirus software can block remote-access tools and spyware before scammers gain access. Regular scans also detect hidden threats that may already be on your phone or computer.

The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com

Consider using a data removal service

Many scammers find victims through data brokers that sell phone numbers and personal details. A data removal service helps erase your information from these sites. As a result, it’s harder for criminals to target you with fake customer service scams in the first place.

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While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com

Monitor your identity with a trusted protection service

Even a short breach can expose your private information. Identity-monitoring tools alert you when your name, email or Social Security number appears on the dark web. That gives you time to act before scammers can use it.

Identity Theft companies can monitor personal information like your Social Security Number (SSN), phone number, and email address, and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

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See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com

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Kurt’s key takeaways

The internet has made getting help easier than ever, but it has also made it easier for scammers to pretend to be helpful. The top way people are being scammed today isn’t through phishing emails or suspicious links; it’s by trusting fake phone numbers that look official. Take a few minutes to save the real customer service numbers for your bank, phone provider, and credit card company. One quick call to the wrong number could give a stranger access to your entire digital life.

With fake customer service numbers flooding search results, should Google be held responsible for protecting you from these scams? Let us know by writing to us at Cyberguy.com

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Copyright 2025 CyberGuy.com.  All rights reserved.

Technology

Of course Meta thinks gambling is the future

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Of course Meta thinks gambling is the future

Meta is, by and large, a company built on other companies’ ideas. It has almost perfected the strategy: wait for a new platform or social mechanic to take off, then either buy or clone it, put it next to Meta’s unmatched user base and advertising engine, and watch the money pile up. Well, the next big thing appears to be turning everything into gambling. So why wouldn’t Meta make a Polymarket?

On this episode of The Vergecast, David and Nilay discuss the reported prediction market app being built inside Meta, plus the company’s onslaught of other news this week — and its massive, apparently increasing morale problems. Nilay’s at Cannes Lions in France this week, where Meta’s advertising prowess is on full display, and yet it also feels like Meta is in crisis. So which is it? And what is your Facebook feed about to become?

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Technology

World Cup ticket scams target desperate fans

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World Cup ticket scams target desperate fans

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You finally find World Cup seats that fit your budget. The site looks polished. The ticket has a QR code. The seller says someone else wants them, so you need to move fast. That is exactly the moment scammers are counting on.

The 2026 FIFA World Cup runs through July 19, 2026, across the United States, Canada and Mexico. With the tournament underway, fans are still hunting for last-minute seats. Meanwhile, fraudsters are using fake ticket listings, spoofed FIFA websites, social media posts and artificial intelligence-made scams to steal money and personal information.

This scam hits differently because the purchase feels emotional. Maybe you are planning a once-in-a-lifetime trip. Perhaps the tickets are a surprise for your child or grandchild. Or maybe you are trying to turn a match into a memory your family talks about for years. That is why knowing where these scams show up, and how they pressure fans, can save you from a painful and expensive mistake.

HOW 1 MAN GOT SCAMMED IN SECONDS USING GOOGLE

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A Cape Verde fan attends the 2026 FIFA World Cup Group H match between Uruguay and Cape Verde at Miami Stadium in Miami on June 21, 2026. (Craig Williamson/SNS Group)

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World Cup ticket scams are surging during the tournament

The tournament’s timing, ticket demand and last-minute pressure are giving scammers exactly what they need. World Cup tickets are expensive. Demand is intense. Many fans waited until the tournament started to look for seats. That creates the perfect opening for criminals.

Scammers love urgency. A sold-out match makes people panic. A lower price can feel like luck. A countdown timer can make you ignore the little things that feel off.

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The FBI has already warned that cybercriminals are creating fake FIFA websites. These sites copy FIFA branding, official-looking pages and ticket language. Some fake domains look close enough to fool a fan checking from a phone.

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The FBI also said scammers may use these fake sites to collect names, home addresses, phone numbers, email addresses and banking information. That is important because this scam can go beyond one bad ticket purchase. Once criminals have that personal information, they can try to open accounts in your name. They can also target you with more believable scams later.

The real FIFA ticketing page is the safest place to start, since scammers are creating spoofed sites that look official. (Elisa Schu/Picture Alliance via Getty Images)

Fake FIFA websites can steal more than ticket money

A fake ticket site can look official while quietly collecting your payment details and personal information. The safest move is also the easiest one to overlook. Type FIFA.com directly into your browser. Then go to the official ticketing page from there.

SPOT FAKE ONLINE STORES, AVOID FACEBOOK SUBSCRIPTION SCAMS

Do not rely on a search ad. Do not trust a link in a text. Be careful with links in Facebook groups, WhatsApp chats or emails that claim to offer verified seats. Scammers can buy ads. They can clone logos. They can copy the feel of an official checkout page. A fake page may even have clean writing and a professional design.

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That means the old scam clues may not show up. You may not see misspelled words or strange graphics. The fake page may look good enough to pass a quick glance. Before you enter payment details, slow down and look at the address bar. The official FIFA site should use FIFA.com. If the domain includes extra words, odd spellings or a different ending, back out.

FBI lists fake FIFA domains to watch for

The FBI named examples of spoofed FIFA domains so fans can see how small changes can make a fake page look official.

GOOGLE SEARCH LED TO A COSTLY SCAM CALL

The FBI says more fake websites may appear leading up to and throughout the 2026 World Cup. These examples have already been identified: 

  • www.fifa[.]cab
  • www.fifa[.]pink
  • www.fifa[.]blue
  • www.fifa[.]pub
  • FIFA[.]city
  • Fifa[.]bio
  • fifa[.]beer
  • fifa[.]click
  • fifa[.]cam
  • fifa[.]ceo
  • fifa[.]help
  • filfa[.]org
  • fifa-online[.]com
  • https://fifa-2026[.]xyz
  • jobs-fifa[.]com
  • fifa-hr[.]com
  • fifa-careerhub[.]com
  • fifaworldcup-careers[.]com
  • fifa-hiring[.]com
  • fifahiring[.]com
  • fifa-ticket[.]live
  • fifastore.us[.]com
  • fifaworldcup26[.]sale
  • fifaworldcup26.xcover-staging[.]com
  • worldcup2026-tickets.com[.]mx
  • worldcup26ticket[.]com
  • 2026fifaworldcuptickets[.]online
  • fwc2026[.]net
  • fwc2026.web[.]app
  • www.fifa2026p[.]com
  • fifa2026fworldcup[.]com
  • wvvw-fifa[.]com
  • ww-fifa[.]com
  • fifa-com[.]com
  • www.fifa-com[.]services
  • quiniela-fifa-2026.pages[.]dev

Notice the patterns. Some domains use strange endings. Others add words like “ticket,” “career,” “hiring” or “World Cup.” A few rely on tiny spelling tricks, such as changing “www” to “wvvw.” The FBI calls this typo squatting. That means scammers count on people making small typing mistakes or clicking links too quickly.

AI ticket scams make fake listings look legitimate

Artificial intelligence is helping scammers make fake ticket pages, emails and seller messages feel more believable. Fake pages can now have polished copy, realistic customer service language and smooth checkout prompts.

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Scammers can also create fake confirmation emails that look like they came from a real ticketing company. They can generate ticket screenshots, QR codes and fake order pages in minutes. That means a nice-looking QR code proves very little. So does a screenshot of a ticket.

A scammer can copy a real-looking image, edit it and send it to several buyers. By the time fans find out, the seller may be gone. The real test is whether the ticket transfers through the official channel. For World Cup tickets, that means using FIFA’s official ticketing system or official resale marketplace.

QR CODE EMAIL SCAM TARGETS EMPLOYEE REVIEWS

If a seller refuses to transfer the ticket through the proper platform, walk away. A screenshot should make you more suspicious, not more comfortable.

World Cup resale problems are already hitting fans

Even fans who use known resale platforms can end up with refunds instead of seats. Bina Ramroop reportedly bought World Cup tickets through StubHub for her grandson’s 13th birthday. She paid $485 per ticket for Spain versus Cape Verde in Atlanta. When she arrived, the tickets would not transfer into the FIFA ticketing app. StubHub offered a refund. However, she wanted the experience, not the money back.

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Another fan, Pape Ndaw, reportedly bought tickets in December for about $550 each. Two days before a June 14 match near Dallas, he received a message saying the seller could not deliver. He later found last-minute seats going for more than $1,500 each.

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Then there was Patrick O’Neil’s family. They traveled to Atlanta after buying five tickets through StubHub. Two tickets transferred. Three never arrived. Some family members went in, while the others watched nearby.

These examples show the ugly part of the resale market. Even a known platform may leave you with a refund instead of a seat. That may not help after you have paid for flights, hotels and time off.

Social media World Cup ticket deals carry big risks

Ticket offers on Facebook Marketplace, X, Reddit, Telegram and WhatsApp can look more trustworthy than they really are. A scammer may use a real-looking profile photo, a friendly message and a believable excuse.

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They might say a family member got sick. They could claim their group has extra seats. Or they may tell you they “just want a real fan to go.” That story could be true. However, it could also be bait.

The biggest warning sign is when the seller pushes you away from a protected checkout system. If they ask for Zelle, Venmo, Cash App, wire transfer, gift cards or crypto, your risk jumps fast. Those payments can be hard to reverse. In some cases, you may have no easy way to get your money back.

Also, watch for pressure. A legitimate seller may want to move quickly, but a scammer wants you to stop thinking, so you send money before checking the ticket, the transfer method or the website.

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How to spot a World Cup ticket scam

These warning signs can help you pause before a fake seller turns your excitement into a costly mistake.

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1) Check the website address before you click

Look closely at the domain. The FBI says scammers use typo squatting, which means they rely on small spelling changes or fake web endings to trick people. For example, a fake site may use an extra letter, a strange ending or words like “ticket,” “career,” or “World Cup” to look official. The real FIFA website should be entered directly as www.fifa.com. If the link looks different, back out before entering your name, payment details or login information.

2) Watch the ticket transfer method

A real ticket should transfer through the official ticketing system. A screenshot, PDF or QR code image should not be enough. If the seller refuses to use the official transfer process, end the conversation.

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3) Avoid risky payment requests

Be careful if a seller asks for peer-to-peer payment apps, crypto, gift cards or a wire transfer. A credit card often gives you stronger fraud protections. Also, keep the transaction inside a trusted platform whenever possible.

4) Question the bargain price

A seat far below the going rate may be bait. Scammers know fans are searching for one lucky break. Compare the price with official listings and trusted resale options. If the gap feels huge, treat it as a warning sign. 

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5) Slow down when the seller adds pressure

Scammers love phrases like “last chance,” “someone else wants them” or “pay now.” Take a breath before you pay. A few extra minutes can save your money, your trip and your personal information.

Scottish fans took over Ocean Avenue in Miami’s South Beach. (Photo by Ryan McDougall/PA Images via Getty Images)

What to do before buying World Cup tickets

A few checks before checkout can help you avoid fake tickets, bad transfers and stolen account details.

1) Start with FIFA’s official ticketing page

Go directly to FIFA’s official site and navigate from there. Avoid sponsored search results for tickets. The FBI has warned that paid imitators can try to pull fans away from the legitimate site.

2) Bookmark the real FIFA site

After you reach the real FIFA website, save it as a bookmark or favorite. That gives you a safer way back later. Also, be careful with FIFA subdomains. The FBI says fans should navigate to subdomains, such as plus.fifa.com, directly from the official FIFA homepage instead of typing them from memory.

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3) Be careful with ads

Exercise caution when clicking ads for tickets, hospitality, merchandise or jobs. Before you click an ad, check the URL. Some malicious ads may display one website but send you somewhere else.

4) Use safer payment options

Use a credit card when possible. It may give you more options if something goes wrong. Do not send money to a stranger through Zelle, Venmo, Cash App, wire transfer, gift cards or crypto.

5) Protect your accounts before checkout

Use a password manager so fake sites do not trick you into reusing passwords. Turn on two-factor authentication (2FA) for your email, FIFA account and payment accounts. That adds another layer if scammers get your password.

6) Keep proof before you travel

Save emails, receipts, transfer confirmations and seller messages. Before you leave for the stadium, confirm that the ticket appears in the official ticketing app or platform. Do not wait until you are standing at the gate.

What to do if a World Cup ticket scam hits you

Fast action can limit the financial damage and reduce the risk of identity theft.

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1) Contact your bank or credit card company

Explain what happened and ask what options you have to dispute the charge or block further payments.

5 MYTHS ABOUT IDENTITY THEFT THAT PUT YOUR DATA AT RISK

2) Change your passwords

Change the password for any account tied to the transaction. Start with your email because scammers often use it to reset other logins. Use a password manager to create strong, unique passwords for your FIFA account, email, banking apps and any account where you reused the same password.

3) Turn on two-factor authentication

Turn on two-factor authentication (2FA) if you have not already. Start with your email, banking apps and any account tied to the fake ticket purchase.

4) Save the evidence

Keep screenshots, emails, seller profiles, payment receipts and website addresses.

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5) Check your device

Run strong antivirus software if you clicked a suspicious link or downloaded anything from a fake ticket site. A scam page may try to steal more than payment details. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.

6) Reduce your personal information online

A data removal service can help reduce how much personal information scammers can find about you online. That can make future impersonation attempts harder. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.

7) Report the scam to the FBI

Report the fake site or seller to the FBI’s Internet Crime Complaint Center at IC3.gov. Include the fake domain, a description of what happened, what information you entered and any payment details. If money changed hands, include the payment date, amount, payment type, account numbers involved and any receiving bank or crypto wallet details you have.

8) Freeze your credit if sensitive information was exposed

If you entered sensitive personal details, freeze your credit. Then watch for new accounts or hard inquiries you do not recognize.

Kurt’s key takeaways

World Cup ticket scams are getting harder to spot because fake sites now look clean, polished and believable. AI makes that problem worse. The safest route is still FIFA’s official ticketing system. If you buy anywhere else, understand the risk before you pay. A screenshot or QR code does not prove that a ticket will get you into the stadium. The transfer needs to happen through the official platform. Do not let urgency make the decision for you. Scammers want you to be rushed and emotional. If a deal feels too easy, take a breath and check the source. The few minutes you spend verifying the ticket could save your money, your trip and your personal information.

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Would you risk buying a last-minute World Cup ticket from a stranger online if the deal looked almost too good to pass up? Let us know by writing to us at CyberGuy.com.

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  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.  

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Technology

Android 17’s new foldable gaming mode could make flippy phones more fun

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Android 17’s new foldable gaming mode could make flippy phones more fun

Android 17 is getting a dedicated gaming mode for foldables that will put a virtual gamepad with touch controls on half of your screen to theoretically make it easier to play games.

With foldable gaming mode, which is set to launch in the coming months, the virtual controller emulates physical button presses at a system level and is designed to work “with any game that supports physical controllers,” says Google’s Mishaal Rahman on Reddit. For the actual inputs, the virtual controller will have a D-pad; left and right virtual sticks; A, B, X, and Y buttons; L1, L2, L3; R1, R2, and R3; and a start button. And you’ll be able to configure the gamepad in several ways, such as keeping the virtual joysticks inline or staggered from each other, scaling the size of the buttons, and toggling haptics on or off.

Turning on the mode “is as simple as unfolding your device, either before or after launching a compatible game,” Rahman says. You can also choose to hide the gamepad, and if you connect a physical controller, the virtual gamepad will turn off on its own.

“Android allows you to play a wide variety of games on the go,” says Rahman. “While touch controls work incredibly well for many titles, certain games are better enjoyed with physical gamepads. The problem is that carrying a Bluetooth controller or a snap-on gamepad with you everywhere isn’t always convenient. We want to bridge that gap, and we’re addressing it with a new feature in the Android 17 platform release that’s specifically tailored for foldable devices.”

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