Technology
The #1 Google search scam everyone falls for
NEWYou can now listen to Fox News articles!
When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple search has become one of the biggest traps for scammers, and it’s costing people money, privacy and even control over their phones.
Sign up for my FREE CyberGuy Report
Get my best tech tips, urgent security alerts, and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter.
A simple Google search for a company’s customer service number can lead straight to a scam. The first result isn’t always the safest one. (Kurt “CyberGuy” Knutsson)
He Googled his bank’s number and lost control of his phone
Here’s how one man’s quick search for help turned into a nightmare he never expected. Gabriel wrote to us in distress, asking,
“I called my bank to check on some charges I didn’t authorize. I called the number on the bank statement, but they told me to go online. I googled the company and dialed the first number that popped up. Some foreign guy got on the phone, and I explained about the charges. Somehow, he took control of my phone, where I didn’t have any control. I tried to shut it down and hang up, but I couldn’t. He ended up sending an explicit text message to my 16-year-old daughter. How do I prove I didn’t send that message? Please help.”
Gabriel’s story is frightening, and unfortunately, it’s not rare. This type of attack is called a remote access support scam. Scammers pretend to be bank or tech support, then trick you into installing a program that gives them control of your device. Once inside, they can steal passwords, send messages or lock you out completely.
WHATSAPP BANS 6.8M SCAM ACCOUNTS, LAUNCHES SAFETY TOOL
Gabriel thought he was calling his bank, but the number was fake. Within minutes, a scammer took control of his phone and invaded his privacy. (Kurt “CyberGuy” Knutsson)
Why this scam works
Search engines reward paid ads. Scammers take advantage of this by buying ad space to appear above legitimate customer service numbers. The fake pages look professional, complete with company logos and 800 numbers that seem real.
Once you call, the fake “agent” sounds knowledgeable and polite. They build trust, then convince you to install remote access software such as AnyDesk or TeamViewer. From that point, they can control everything on your phone.
What to do if this happens to you
Gabriel, what you went through is incredibly upsetting, and you’re right to take it seriously. Here’s what to do right away:
1) Disconnect and secure your phone
Turn off your phone immediately. Restart it in Airplane Mode and don’t connect to Wi-Fi yet. Run a full antivirus scan with strong antivirus software.
2) Change all your passwords
Use a secure device that has not been compromised to reset the passwords for your key accounts, including email, cloud storage, phone carrier and banking logins. Create strong, unique passwords for each account and enable two-factor authentication (2FA) for added protection on all your devices and platforms.
Next, see if your email has been exposed in past breaches. Our #1 password manager (see Cyberguy.com) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.
Check out the best expert-reviewed password managers of 2025 at Cyberguy.com
3) Contact your carrier and your bank
Let your phone provider know that your device was taken over. Ask them to check for unauthorized remote management apps or SIM-swap activity. Notify your bank’s fraud department and report the fake number you found on Google.
4) Report the explicit message
Take screenshots and save everything. Contact local police and explain that the message was sent from your number while your phone was under remote control. If a minor is involved, the case may be referred to the FBI’s Internet Crime Complaint Center (IC3.gov).
5) Factory reset your phone
Once your data is backed up, perform a factory reset on your iPhone or Android to remove any hidden software. Reinstall only apps you recognize from the official app store.
HOW TO STOP IMPOSTOR BANK SCAMS BEFORE THEY DRAIN YOUR WALLET
Scammers use fake customer service numbers to sound convincing and gain remote access to your devices, turning a simple call for help into a digital takeover. (Kurt “CyberGuy” Knutsson)
Tips to stay safe from fake customer service scams
Falling for a fake customer service number can happen to anyone, especially when you’re in a rush or worried about your account. Here’s how to make sure you never get tricked by the same kind of scam that hijacked Gabriel’s phone.
Go directly to the company’s official website
Always type the company’s web address yourself or use the contact number printed on your card or statement. Scammers often create fake numbers that appear in search results, hoping you’ll call them instead of your real bank.
Don’t trust the first search result on Google
Search engines sell ad space to anyone, including criminals posing as real businesses. Those top “sponsored” listings can lead straight to scammers. Instead, scroll down until you find the official domain ending in .com, .org or .gov.
Never allow remote access to your phone or computer
No legitimate company needs to control your device to verify charges or fix an account issue. If someone asks you to install software like AnyDesk or TeamViewer, hang up immediately. These tools give strangers complete control of your screen and data.
Hang up if the caller pressures you to act fast
Scammers rely on panic. When someone insists you act “right now” or risk losing money, that’s a warning sign. Stay calm, hang up, and verify the problem through your bank’s official website or number.
Use strong antivirus protection
Install and regularly update a trusted antivirus app. Strong antivirus software can block remote-access tools and spyware before scammers gain access. Regular scans also detect hidden threats that may already be on your phone or computer.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com
Consider using a data removal service
Many scammers find victims through data brokers that sell phone numbers and personal details. A data removal service helps erase your information from these sites. As a result, it’s harder for criminals to target you with fake customer service scams in the first place.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com
Monitor your identity with a trusted protection service
Even a short breach can expose your private information. Identity-monitoring tools alert you when your name, email or Social Security number appears on the dark web. That gives you time to act before scammers can use it.
Identity Theft companies can monitor personal information like your Social Security Number (SSN), phone number, and email address, and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.
See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com
CLICK HERE TO DOWNLOAD THE FOX NEWS APP
Kurt’s key takeaways
The internet has made getting help easier than ever, but it has also made it easier for scammers to pretend to be helpful. The top way people are being scammed today isn’t through phishing emails or suspicious links; it’s by trusting fake phone numbers that look official. Take a few minutes to save the real customer service numbers for your bank, phone provider, and credit card company. One quick call to the wrong number could give a stranger access to your entire digital life.
With fake customer service numbers flooding search results, should Google be held responsible for protecting you from these scams? Let us know by writing to us at Cyberguy.com
Sign up for my FREE CyberGuy Report
Get my best tech tips, urgent security alerts, and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter.
Copyright 2025 CyberGuy.com. All rights reserved.
Technology
Kindle app now answers questions about the book you’re reading
Amazon has launched a new AI feature in the Kindle app that gives spoiler-free answers to questions about the book you’re reading and confirmed that authors can’t opt out from the feature.
The company calls Ask this Book an “expert reading assistant” in its announcement and says that it’s capable of answering questions about “plot details, character relationships, and thematic elements,” all while avoiding spoilers by limiting its answers to content from the pages you’ve read so far. It’s essentially an in-book chatbot, accessible from the book menu or by highlighting a passage of text you want to ask about.
Amazon spokesperson Ale Iraheta told Publishers Lunch that the answers are “non-shareable and non-copyable” and only available to readers who’ve purchased or rented books. Iraheta also said that the feature is always on, noting that “there is no option for authors or publishers to opt titles out.”
Technology
AI-powered bat tracking could give baseball players the edge
NEWYou can now listen to Fox News articles!
Baseball teams have long searched for a way to study the entire swing without sensors or complex lab setups. Today, a new solution is entering the picture. Theia, an AI biomechanics company, debuted a commercially available video-only system that analyzes bat trajectory and full-body biomechanics together. This new approach works in real baseball environments and needs no reflective body markers, wearables or special equipment.
The system has been field-tested by Driveline Baseball and the San Diego Padres Biomechanics Lab, and the tests show it delivers high-quality results in both cages and on the field.
Sign up for my FREE CyberGuy Report
Get my best tech tips, urgent security alerts, and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide – free when you join my CYBERGUY.COM newsletter.
MLB VOTES TO ALLOW ROBOT UMPS FOR CHALLENGES DURING 2026 SEASON
Theia unveils a video-only biomechanics system that tracks a hitter’s full swing without sensors or lab gear. (Photo by Lachlan Cunningham/Getty Images)
A new chapter in baseball biomechanics
Theia’s platform relies on deep-learning models trained on millions of movement data points. It captures the full 3D bat path, attack angle, sequencing and body motion in one workflow that teams can run with standard high-speed video. This makes advanced biomechanics more accessible to coaches and players who train in normal environments.
Dr. Arnel Aguinaldo of the PLNU Biomechanics Lab tested the system with the Padres. He said, “Theia’s markerless technology represents a breakthrough in how we capture and analyze swing mechanics. It removes the barriers of traditional setups, letting us gather quality swing data directly from the field or the cage. That’s a game changer for both research and applied development.”
Independent testing across more than 2,000 swings showed median bat-plane angle differences of less than 3 degrees compared with marker-based systems. As a result, teams can evaluate roster-sized groups in routine cage or field sessions without slowing players down.
Why video-only tracking works in real baseball settings
Many existing tools rely on sensors or suits that can change how an athlete moves. Marcus Brown, CEO of Theia, explained to CyberGuy why video-only tracking matters.
“Using only video means teams get lab-grade biomechanics data that previously required a full lab setup, but without special suits, reflective markers, or hardware mounted to the bat or the player,” he said.
The system runs in the background once cameras are placed and calibrated. Coaches record sessions as usual, and the analysis processes automatically. Because of this, training routines stay the same, and players move naturally.
Brown added, “Until now, full swing analysis meant choosing between bat-only tools or biomechanics labs that couldn’t scale. Our new markerless technology changes that. Teams can now see the complete swing picture for every hitter using one system in an environment that matches their individual needs.”
How AI bat and body tracking improves player performance
A complete swing view gives coaches the chance to link body motion to bat results. Brown described why this matters for player development.
“Theia’s new bat tracking feature helps players improve because it gives coaches a complete and more accurate picture of the swing. Many tools today either measure the bat or the body, and many rely on wearables or sensors that can influence how an athlete moves,” Brown said. “When coaches can connect a player’s sequencing, posture, timing, and rotation to the bat’s path, speed, and contact quality, they can identify the specific movement patterns that drive results. That makes mechanical adjustments more targeted and much easier to track over time, leading to more consistent and meaningful improvements.”
TWINS’ BYRON BUXTON RIPS AUTOMATED BALL-STRIKE SYSTEM: ‘I AIN’T A FAN’
Driveline Baseball and the Padres Biomechanics Lab report strong accuracy from Theia’s markerless tracking tests. (Photo by Matt McClain/The Washington Post via Getty Images)
What players experience when teams use Theia’s system
Players will not need to attach anything to the bat or their bodies. They swing in their regular training spaces without changing behavior. Brown said, “For athletes, the biggest change is the level of precise personalized feedback they get. Coaches can isolate whether an issue is coming from sequencing, posture, timing, or how the hitter is delivering the barrel to the ball. That level of detail helps translate mechanical work in the cage into more consistent, reliable results in the field.”
Independent testing shows consistent bat and body data
Driveline Baseball and the PLNU x Padres Biomechanics Lab tested the system in both professional and collegiate settings. Brown said, “Our work with Driveline and the PLNUxPadres’ Biomechanics Lab showed the system could deliver high-quality bat-and-body data in the same environments where hitters actually train. What those tests demonstrated was consistency: the ability to capture the full swing automatically, link the bat and body with the precision needed for player development, and fit seamlessly into a normal training session.”
Why Theia’s system fits seamlessly into normal cage sessions
Sports tech can create workflow friction, but Theia aims to avoid that. Brown said, “We designed the system so coaches can use it without changing anything about their normal training routine. Once the cameras are in place, coaches simply record the session the same way they normally would, and the analysis happens automatically in the background.”
There are no extra steps, no equipment put on the players, and no training interruptions.
2026 MLB FREE AGENT SIGNINGS, TRADES: CARDINALS ADD FORMER DODGERS PITCHER
Coaches can now review 3D bat paths and body sequencing using standard high-speed video. (Photo by Thien-An Truong/Getty Images)
The road ahead for AI sports performance
Brown believes this breakthrough sets the stage for future innovation.
“Player development is ultimately about understanding what drives performance, and this technology gives coaches a far clearer way to see that,” he said. “When you can connect a player’s movement to the result of the swing with objective repeatable data, you can build training plans that are far more individualized and precise.”
He also added: “This work builds on more than a decade of research and over 50 peer-reviewed validation studies focused on highly accurate markerless human motion tracking. It reflects where the field as a whole is headed toward integrated markerless solutions that give athletes and coaches clearer insight with far less friction.”
Take my quiz: How safe is your online security?
Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com.
Kurt’s key takeaways
Theia’s new bat and body tracking system reshapes how baseball teams study movement. It gives coaches deeper clarity, provides athletes with natural training conditions, and removes the hardware hurdles that limited biomechanics in the past. Fans may also see long-term effects. This level of detail can influence how hitters develop power, attack angles and timing. Young players may gain personalized training guides that shape better habits earlier in their careers. As video-driven AI expands across sports, tools like this give teams more ways to understand performance.
If your favorite team had access to this level of swing insight, how do you think it would change their lineup development strategy? Let us know by writing to us at Cyberguy.com.
Sign up for my FREE CyberGuy Report
Get my best tech tips, urgent security alerts, and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide – free when you join my CYBERGUY.COM newsletter.
Copyright 2025 CyberGuy.com. All rights reserved.
Technology
You need to listen to Sudan Archives’ violin opus for the club
My introduction to Sudan Archives was the song “Nont for Sale” from her first EP Sink in 2018. I’ve been a die-hard fan ever since. With each album, she finds new ways to sculpt the sound of her violin, contorting it in defiance of expectations.
Athena found her in conversation with it, leaving its timbre largely recognizable and organic, veering from experimental pop to more ambient passages. Natural Brown Prom Queen embraced the aesthetics of sound collage, samples, and modern R&B, blending her violin with more expressly electronic elements. The BPM has identifiable violin passages, but it fully embraces the more technological elements of Sudan Archives’ sound.
The album opens with “Dead,” which begins with gentle orchestral swells and a processed, but identifiable violin. Then, at the 1:30 mark, the beat drops — what sounds like high-pitched vocal chops dance around the stereo field, and an undulating synth bass drags he whole thing to the dance floor. The track serves as something of a mission statement, with multiple movements exploring the various incarnations of Archives’ sound as she asks, “Where my old self at? Where my nеw self at?” answering herself by chanting “right here, right hеre” in response to each.
What follows is a volatile tour of dance music, from the four-on-the-floor funk of “My Type,” to the trap-tinged tongue-in-cheek sex raps of “Ms. Pac Man” — there’s even an Irish jig in the middle of “She Got Pain.” Across the record, there are flashes of autotune, drum ’n’ bass breaks, house piano stabs, techno synth bass, and, of course, soaring violin flourishes. Often, there are multiple of these things in a single track as Archives eschews typical pop song structures, bouncing giddily from one style to the next.
Unsurprisingly, the tempo on The BPM is generally amped up compared to much of Archive’s previous records. But it’s not all club bangers. “Come and Find You,” winks at 80s and early 90s R&B of acts like Sade. And often the lyrics turn to matters of the heart, “I found a way to travel to you even when we’re not in sync, I’m gonna find my way back to you, Even when it’s really hard I like the push and pull,” she sings on “David & Goliath.”
The BPM is a dense, hectic record that revels in its unpredictability and sonic shrapnel. It’s also my favorite record of 2025. Despite only coming out in mid-October, it was my most listened to album according to my Apple Music Recap. Sudan Archives The BPM is available on Bandcamp and most streaming services, including Qobuz, Tidal, Apple Music, Deezer, YouTube Music, and Spotify.
-
Alaska1 week agoHowling Mat-Su winds leave thousands without power
-
Texas1 week agoTexas Tech football vs BYU live updates, start time, TV channel for Big 12 title
-
Washington6 days agoLIVE UPDATES: Mudslide, road closures across Western Washington
-
Iowa1 week agoMatt Campbell reportedly bringing longtime Iowa State staffer to Penn State as 1st hire
-
Iowa2 days agoHow much snow did Iowa get? See Iowa’s latest snowfall totals
-
Miami, FL1 week agoUrban Meyer, Brady Quinn get in heated exchange during Alabama, Notre Dame, Miami CFP discussion
-
Cleveland, OH1 week agoMan shot, killed at downtown Cleveland nightclub: EMS
-
World1 week ago
Chiefs’ offensive line woes deepen as Wanya Morris exits with knee injury against Texans