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Carnival breach may put your travel data at risk

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Carnival breach may put your travel data at risk

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Carnival Corporation has confirmed a data breach affecting nearly 6 million people, and the fallout could reach travelers who may not think of themselves as Carnival customers.

The company says the incident involved a social engineering attack on a single user account. In other words, someone fooled an employee and gained access to part of Carnival’s IT system.

For cruise customers, the real concern starts after the breach. Stolen personal details can help scammers write messages that feel far more believable. Here is what may have been exposed, what Have I Been Pwned found in the leaked data and what you can do now to protect yourself.

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MAJOR CRUISE LINE HACK EXPOSES SENSITIVE DATA OF NEARLY 6 MILLION TRAVELERS

Carnival says exposed data may include names, addresses, emails, phone numbers, dates of birth and government-issued ID numbers. (iStock)

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What information was exposed in the Carnival breach?

Carnival Corporation says the breach began with a social engineering attack on a single user account. An unauthorized actor gained access to a limited part of the company’s IT system. Carnival says it immediately blocked the activity, brought in third-party security experts and alerted law enforcement.

A Carnival Corporation spokesperson told CyberGuy,

“In April, we identified unauthorized access to a limited part of our IT system caused by a social engineering attack on a single user account. We immediately blocked the activity, engaged third-party security experts and alerted law enforcement. Our investigation found certain personal information was illegally accessed. We’re notifying affected individuals and deeply regret any concern this causes. Protecting the privacy and security of personal data is a priority for us and we’ve added new layers of security and monitoring on top of the comprehensive protections already in place. We’ll also continue advancing our defenses against evolving threats.”

State breach reporting shows 5,995,277 people were affected. Carnival says the impacted data varies by individual. However, the company says the information known to be involved includes names, addresses, email addresses, phone numbers, dates of birth and government-issued identification numbers, such as driver’s license numbers and passport numbers.

What Have I Been Pwned found in the leaked Carnival data

Have I Been Pwned also analyzed the data published by ShinyHunters and said it contained 8.7 million records with 7.5 million unique email addresses. That data appeared tied to Holland America’s Mariner Society loyalty program and included names, dates of birth, email addresses, genders, geographic locations, salutations and loyalty program details.

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That means this breach could affect you even if you think of yourself as a Holland America customer, not a Carnival customer. Even without a credit card number, this type of data can create problems. Criminals can use it to build fake emails, texts and calls that sound like they came from a real cruise brand. For example, a scammer could mention loyalty points, an upcoming trip, a refund or a cabin upgrade. That one familiar detail may be enough to get you to click.

What ShinyHunters claimed about Carnival

Carnival has not publicly confirmed that ShinyHunters carried out the attack. However, the extortion gang claimed responsibility in April 2026 and said it stole millions of records and internal corporate data.

ShinyHunters has also been tied to broader data theft and extortion activity involving Salesforce customers. The group often pressures companies by threatening to leak or sell stolen information.

The FBI has warned victims not to pay ransom demands from the group. Paying does not guarantee stolen data will be deleted. It also does not stop criminals from trying to extort victims again.

For you, the concern is what happens next. Once your data leaks, scammers may try to use it in emails, texts or calls that sound more believable than the usual junk.

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Why the Carnival breach could put you at risk

Travel scams work because they catch you when you are excited, rushed or distracted. Maybe you booked a cruise years ago. Maybe you joined a loyalty program and forgot about it. Maybe you sailed with Holland America, Princess Cruises or another Carnival-owned brand. That old account can still have value to criminals.

Carnival has also dealt with several cybersecurity incidents before. The company disclosed breaches in March 2020 and June 2021 after attackers accessed employee email accounts. Ransomware incidents in August 2020 and December 2020 also exposed personal information tied to Carnival customers and employees.

That history does not mean every Carnival customer will face fraud. But it does show why old travel accounts deserve attention. A loyalty account can reveal more than points. It can connect your name, email, birthday, travel history and brand preferences.

That gives scammers more ways to sound convincing. A fake email may claim your loyalty points are expiring. A text may say you qualify for a refund. A caller may say your account needs verification. Those tricks can lead to stolen passwords, malware, fake payment pages or identity theft attempts.

HOW TO PROTECT YOUR ONLINE PRIVACY AND SECURITY ON YOUR NEXT CRUISE VACATION

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Carnival Corporation confirmed a data breach affecting nearly 6 million people after a social engineering attack on a single user account. (Patrick Connolly/Orlando Sentinel/Tribune News Service via Getty Images)

Ways to stay safe after the Carnival breach

If you receive a Carnival breach notice, read it closely so you know what information may have been involved. Some impacted data may include government-issued identification numbers, so take these steps to lock down your accounts, spot fake cruise messages and reduce the chances that scammers can use your personal details against you.

1) Review Carnival’s offer for credit monitoring

Carnival says it is offering eligible U.S. individuals two years of complimentary credit monitoring. If you receive a notice, use the contact details in that notice or Carnival’s official breach webpage. Do not trust random links in emails, texts or search ads claiming to help you enroll.

2) Change your cruise account passwords

Go directly to the official website or app. Do not click a link from an email or text. Use a strong, unique password for every travel account. A password manager can help you create and store better passwords. Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.

3) Turn on two-factor authentication

Two-factor authentication (2FA) adds another layer of protection. Even if someone steals your password, they still need a second approval. Use an authentication app when possible. Text codes help, but they can be weaker if a scammer tries a SIM swap attack.

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4) Watch for fake cruise emails and texts

Be suspicious of messages about refunds, loyalty points, upgrades, cancellations or account verification. Scammers love urgent wording. They want you to click before you think. Instead, go straight to the company’s website or app. Check your account there.

5) Use a data removal service

A data removal service will not undo the Carnival breach. However, it can help remove your personal information from data broker and people-search sites. That can make it harder for scammers to combine leaked breach data with your home address, phone number, relatives’ names or other details found online. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

6) Use strong antivirus protection

Breaches often lead to phishing emails with dangerous links or attachments. Strong antivirus protection can help block malicious websites, scam pages and malware before they do damage. Also, keep your phone, tablet and computer updated. Security updates close holes that criminals try to exploit. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.

7) Do not share personal details with callers

If someone calls and claims to represent a cruise line, do not give out your date of birth, payment details or login codes. Hang up and call the company using a number from its official website.

10 SIGNS YOUR PERSONAL DATA IS BEING SOLD ONLINE

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Travelers can reduce risk after the Carnival breach by changing passwords, enabling two-factor authentication and monitoring credit reports. (Daniel de la Hoz/Getty Images)

8) Monitor your bank and credit card accounts

Check your statements for charges you do not recognize. Small test charges can show up before larger fraud attempts. Report suspicious activity right away. Many banks also let you lock a card from the app while you investigate.

9) Consider a credit freeze

A credit freeze can block criminals from opening new credit accounts in your name. You can freeze your credit for free with Equifax, Experian and TransUnion. You can also lift the freeze when you need to apply for credit.

10) Review your credit reports

Check your credit reports for accounts, addresses or inquiries you do not recognize. You can get free weekly credit reports from the three major credit bureaus at AnnualCreditReport.com.

11) Watch for misuse of your ID documents

Because Carnival says some impacted data may include driver’s license or passport numbers, be extra cautious with messages asking you to “verify” your identity. Do not upload a photo of your ID through a link in an email or text. Go directly to the official company, bank or government website instead.

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12) Consider identity theft protection

Identity theft protection can help monitor your personal information, credit files and financial activity for warning signs of fraud. Some plans also include breach or dark web monitoring, which can alert you if your email address or other personal details appear in known leaks. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com

13) Save the breach notice

Keep a copy of any notice you receive from Carnival. It may explain what information was involved and what support the company offers. Be careful with fake settlement or claim websites. Scammers often create lookalike pages after major breaches.

Kurt’s key takeaways

The Carnival data breach shows why travel accounts need the same care as banking, shopping and email accounts. A cruise may last a week, but the data you shared can stick around for years. Take a few minutes now to tighten your accounts. Change reused passwords, watch for cruise-themed scams and consider freezing your credit if you want stronger protection.

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Have travel companies earned enough trust to keep collecting so much personal data, or should loyalty programs start asking for far less? Let us know by writing to us at Cyberguy.com.

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Technology

Apple’s plot to crush OpenAI

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Apple’s plot to crush OpenAI

Apple is suing OpenAI. The complaint is readable and intense, as these things often are, though many experts seem to think many of the allegations are just the ways things are done. So what does Apple really want here, and why is it picking such a public fight with OpenAI?

On this episode of The Vergecast, Nilay and David go through the lawsuit, and look at Apple’s history of splashy litigation to determine whether Apple is worried about a possible competitor or simply looking to capitalize on a weak moment for OpenAI. All this is happening as Apple ships the public betas of its new software, headlined by the new Siri AI, and we have thoughts about what it all means — and whether the new Siri is actually any good.

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New bank scam laws could stop suspicious payments

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New bank scam laws could stop suspicious payments

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Your phone rings, and the caller says your bank account is under attack. To protect your savings, you must move the money right now. The caller sounds calm. The instructions feel official. However, the “safe account” belongs to a scammer. That pressure can turn years of savings into an irreversible transfer. Georgia now gives some banks and credit unions another chance to interrupt the payment before the money leaves.

House Bill 945 took effect July 1, 2026. The law lets financial institutions pause certain transactions when they reasonably suspect financial exploitation. It protects adults age 65 or older. It also covers adults with qualifying physical or mental incapacities, Alzheimer’s disease or dementia. The idea sounds simple. Yet the details matter because your bank’s power may depend on your state, your account and the institution’s own policy.

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Georgia’s new bank scam law lets financial institutions pause certain suspicious transactions involving older or vulnerable adults. (Getty)

Georgia’s new bank scam law can pause a suspicious payment

Under Georgia’s law, a financial institution may place a hold on a transaction linked to suspected exploitation. The law can cover an eligible adult’s account or an account where that adult is a beneficiary. It can also reach an account belonging to someone suspected of carrying out the exploitation. That last provision gives the law extra reach. In practice, it could help when suspicious money arrives in another customer’s account. The institution may have room to stop the payment from moving farther when the facts support concern.

However, the law gives banks discretion. It says a financial institution may place the hold, but it does not require one. Therefore, a worried teller or fraud analyst still has to notice the warning signs and act. The law also focuses on the suspicious transaction. It does not automatically shut down every payment or withdrawal connected to the account.

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A possible 30-day delay comes with limits

A Georgia hold initially expires after 15 business days. The bank may add up to 15 more business days if its review still supports the exploitation concern. A court may shorten or extend that period. The bank must notify authorized account parties and any trusted contact within three business days. It can skip someone it reasonably suspects of taking part in the exploitation. The institution must also begin reviewing the facts behind its decision.

Before using this power, the institution must train the employees involved. It also needs written procedures for reviewing suspected exploitation. The law gives institutions liability protection when they act in good faith and use reasonable care.

A trusted contact can help without controlling your money

Georgia’s law also allows an eligible adult to name a trusted contact for an account. That person could be a relative, friend or another adult the account owner trusts. The bank may contact that person when it suspects exploitation. It may also ask for help confirming contact information, health status or the identity of someone holding power of attorney. In some cases, the institution may share only that it suspects exploitation.

A trusted contact does not automatically gain access to your balance. The role also does not grant authority to move your money or make decisions for you. Federal regulators describe the contact as a backup person whom the institution can alert when something looks wrong.

Which states let banks pause suspected scam payments?

Georgia is part of a much larger shift. As of today, at least 33 states have enacted laws that let banks, credit unions or other covered financial institutions delay certain transactions when they suspect financial exploitation.

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The FTC’s most recent nationwide chart identified 24 states with these laws.

However, the agency warned that its chart was only a snapshot and advised readers to check current state statutes.

However, the agency warned that its chart was only a snapshot and advised readers to check current state statutes. Since that report, nine additional states have enacted protections.

These 33 states have enacted transaction-hold protections

The states are:

  • Alabama, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia and Idaho
  • Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi and Montana
  • Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, Oregon and Rhode Island
  • South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington and Wyoming

The laws do not give every bank the same power. Some let an institution pause a payment on its own. Others require a report to law enforcement or adult protective services. The protected age can also vary, while several states include younger adults with qualifying disabilities. Hold periods differ even more. A delay may last only a few business days in one state. Elsewhere, an investigation or court order can keep the payment on hold much longer.

HOW FLORIDA RETIREE LOST $200K IN FAKE PAYPAL REFUND SCAM

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Scammers often pressure victims to move money quickly, while transaction-hold laws aim to create time for review. (Photo by Nikolas Kokovlis/NurPhoto via Getty Images)

Nine states have joined the list since the FTC’s last review

Here is what the newer state laws do.

Colorado

Colorado’s HB 26-1110 created the Adults’ Security and Safeguards from Exploitation in Transactions Act, known as the ASSET Act. It lets a bank or credit union delay a disbursement when it reasonably believes a vulnerable adult faces financial exploitation. The institution must notify law enforcement or adult protective services. A decision generally must be made within 90 days. That period can reach 180 days when an agency investigation remains underway. The law takes effect August 12, 2026.

Georgia

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Georgia’s HB 945 lets a financial institution place a hold on a suspicious transaction involving an eligible adult. The law also reaches accounts where the adult is a beneficiary. In some cases, it can cover an account belonging to the suspected perpetrator. The initial hold lasts up to 15 business days. A bank may extend it for another 15 business days when its review continues to support the concern. The law also includes trusted contacts, employee training and written notice requirements.

Idaho

Idaho enacted HB 182, known as the Report and Hold law, in 2025. It covers a broad range of financial businesses, including banks, credit unions, lenders, money transmitters and investment firms. Covered professionals may temporarily pause suspicious transactions and report suspected exploitation. The law also gives them liability protection when they act in good faith.

Maine

Maine’s 2025 law covers adults age 65 or older and people protected by the state’s Adult Protective Services Act. A bank or credit union may delay a disbursement when it reasonably believes the payment could result in exploitation. The institution must notify the Maine attorney general within two business days. The hold generally ends within 15 business days unless a court extends it. Customers may also be able to designate a trusted contact.

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Maryland

Maryland’s Vulnerable Adult Banking Protection Act covers residents age 65 or older and vulnerable adults who cannot provide for their daily needs. A financial institution may delay or deny a suspicious disbursement. An initial delay can last 15 business days. The institution or an investigating agency can extend it for up to 25 business days from the original request date. The law takes effect October 1, 2026.

North Carolina

North Carolina’s SB 595 gives financial institutions broad authority to delay or refuse transactions involving suspected exploitation of older or disabled adults. The law covers withdrawals, transfers and some requested account changes. An initial delay can last up to 30 business days. The institution may extend it for another 30 business days if it continues to believe exploitation is occurring. Banks may also alert a trusted contact.

Oklahoma

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Oklahoma’s SB 2067 requires financial institution employees to report suspicious activity internally and notify an appropriate agency. Banks and credit unions may place a temporary hold on a reported account. They can also contact someone previously designated by the account holder. The law takes effect November 1, 2026.

South Dakota

South Dakota’s HB 1238 lets a financial institution delay or refuse certain transactions when it reasonably believes exploitation may have occurred or is being attempted. The law protects senior and vulnerable adults. It also covers a consenting adult who asks the institution to take protective action.

Vermont

Vermont’s Act 106 lets covered financial institutions delay a transaction when they reasonably believe a customer faces financial exploitation. The initial delay can last 15 business days. The institution may add another 15 days when it believes the exploitation may continue. Vermont approved the law on May 20, 2026.

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Why bank scam protections vary by state

The federal Senior Safe Act encourages financial professionals to report suspected exploitation. It also offers liability protection to covered institutions and trained employees who make qualifying reports. However, the law does not create one nationwide transaction-hold rule for checking and savings accounts. Investment accounts follow a different framework. FINRA Rule 2165 lets a brokerage firm temporarily hold certain disbursements or securities transactions when it reasonably believes an eligible adult faces financial exploitation.

The rule generally covers adults age 65 or older along with some younger adults who have qualifying impairments. As a result, a brokerage firm may have national regulatory authority to pause a suspicious request. A bank handling your checking account may depend more heavily on the law in your state.

A state law still cannot guarantee your payment will stop

Most state laws give a bank permission to act rather than requiring it to block every suspicious payment. The institution still needs to recognize the warning signs and have enough information to reasonably suspect exploitation. Your protection may depend on your age, the account involved and where you live. Your bank’s internal policies and employee training also play a role. Even in a state with a transaction-hold law, a payment may go through before anyone realizes a scam is underway.

Scammers know speed works in their favor

CyberGuy has reported on grandparent scams that use urgent calls, stolen details and AI-cloned voices. We have also covered crypto kiosk scamswhere frightened victims followed a caller’s instructions while the money moved beyond easy recovery. Georgia also used HB 945 to add safeguards for virtual currency kiosks, another payment method scammers use to move money quickly.

In both cases, the scammer wants to keep you isolated. They may warn you not to call your family or bank. They might claim that an employee is part of the investigation. A transaction hold attacks that pressure tactic. It adds time, which gives someone a chance to ask a basic question: Does this story make sense? Of course, no law will catch every scam. A payment can move through a different state, another financial service or a crypto wallet. Also, a bank may miss the warning signs or choose not to place a hold.

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THE GIFT THAT PROTECTS YOUR DAD FROM SCAMMERS

House Bill 945 took effect July 1, 2026, giving Georgia banks more authority to delay payments tied to suspected exploitation. (Kurt “CyberGuy” Knutsson)

Do these bank scam transaction hold laws work?

An ABA Foundation survey commissioned from 158 banks offers an early view. Half of the responding banks in states with hold laws said they had used the authority to delay, refuse or hold transactions. Nearly 90% of respondents in states without such laws supported adopting them. The survey reflects the banking industry’s experience rather than a nationwide independent study. Even so, it shows that banks see value in having time to investigate.

That time can also create a difficult balance. Banks need enough authority to stop a devastating payment. Yet they must avoid blocking legitimate transactions based on age alone. Georgia tries to address that concern with a reasonable-cause standard. It also requires notice, employee training and an internal review. Whether the law succeeds will depend on how institutions use those tools.

How to protect your money from bank scams

You should not assume your bank can reverse a scam payment. You also cannot count on it pausing every suspicious transaction. The safest approach is to put protections in place before an urgent call, text or email catches you off guard.

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1) Ask your bank about trusted contacts and transaction holds

Call your bank’s fraud department and ask whether you can add a trusted contact to your account. Then ask what the bank does when an employee suspects financial exploitation. You should also find out whether your state allows the bank to delay a suspicious transaction. The answer may differ between your checking account and your brokerage account.

2) Turn on instant alerts for account activity

Enable notifications for withdrawals, transfers and card purchases. Choose the lowest available dollar threshold so you hear about unusual activity quickly. Also review your bank’s daily transfer and wire limits. Lower limits can make it harder for a scammer to move a large amount of money in one transaction.

3) Make sure your trusted contact understands the role

Choose someone who will answer quickly and question an unusual request. Make sure that person knows your bank may call if something appears wrong. A trusted contact does not automatically gain access to your money. The role gives your bank another way to reach someone you trust during a possible emergency.

4) Create a family code word for emergencies

Choose a private word or phrase that family members can use to verify a real emergency. If someone calls claiming a loved one needs money, ask for the code word. Then hang up and contact your relative through a phone number you already have. Never call a number provided by the person demanding payment.

5) Never transfer money to a so-called safe account

A bank, government agency or law enforcement officer will not tell you to protect your savings by transferring them to another account. Scammers often use the phrase “safe account” to make a fraudulent transfer sound official. Do not send money through a wire transfer, cryptocurrency kiosk or payment app while someone is pressuring you to act immediately. End the conversation and call your bank using the number on the back of your card or its official website.

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6) Use strong security software on your devices

Strong antivirus software can help detect malicious links, fake websites and downloads that scammers use to steal financial information. Keep the software updated on your phone and computer. Security software cannot stop every phone scam. However, it can block some of the digital tools criminals use before they reach your bank account. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.

7) Reduce the personal information scammers can use

Scammers may pull your age, relatives’ names, phone number and address from data broker and people-search websites. They can use those details to make a fake emergency sound convincing. A data removal service can help reduce how much personal information appears on these sites. It cannot remove every record from the internet, but it can make it harder for criminals to build a detailed profile around you or your family. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.

8) Act quickly if money starts moving

Call your bank’s fraud department as soon as you suspect a scam. Ask the institution to stop, recall or flag the transaction. Change your online banking password from a trusted device and review recent account activity. If you shared login details, ask the bank whether it should lock online access or issue new account numbers. Next, report the incident to local law enforcement and the appropriate fraud agency. For suspected elder financial abuse, you can also contact Adult Protective Services in your state.

Kurt’s key takeaways

Georgia’s new law gives financial institutions explicit authority to pause certain transactions when they suspect financial exploitation. However, the hold remains optional, and the protection applies only in qualifying situations. The issue reaches far beyond Georgia. At least 33 states have enacted some form of transaction-hold authority for banks or credit unions, although several newer laws have later effective dates. The protections still vary, so your state and financial institution can shape what happens during the most urgent minutes of a scam. Add a trusted contact where available. Talk with your family about how to verify an emergency and learn how your bank handles suspicious payments. A five-minute conversation today could create the pause that saves someone’s life savings later.

Should a bank have the power to delay your payment when it believes a scammer is directing you, even if you insist the transfer is legitimate? Let us know by writing to us at CyberGuy.com.

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Fortnite is getting a bunch of AI-powered ‘personas’

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Fortnite is getting a bunch of AI-powered ‘personas’

Get ready for more AI characters in Fortnite. Developer Epic Games is going to let Fortnite creators publish experiences featuring characters with AI-powered voices starting on July 30th, and ahead of that launch, it’s created 36 characters with “consistent voices and personas” that creators can use as NPCs. The characters include Fortnite staples like Agent Jonesy, Peely (the banana), Fishstick (a walking fish), and Cuddle Team Leader (who wears a pink bear mascot head).

Epic tested the waters of AI characters with last year’s Darth Vader NPC that was powered by James Earl Jones’ voice — a collaboration that Jones’ estate signed off on. Even though players quickly got Vader to swear, something Epic fixed quickly, the company announced shortly after debuting Vader that Fortnite creators would be able to make AI-powered characters of their own.

The voices for these new personas rely on “performances captured from independent professional actors specifically for use in developer-made islands,” Epic says. “The actors agreed to have their performances used to develop voice models that create the spoken responses for these LLM-powered Fortnite characters.”

Down the line, it sounds like Epic wants to make characters featuring voices from the well-known actors that have appeared in the Fortnite universe, but it will have to secure the right approvals to do so. “Our next step is to work with the relevant guilds and character voice actors who have previously worked on Fortnite Battle Royale to explore opportunities to make their original voices available across the Fortnite ecosystem,” the company says.

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