Technology
Meta faces increasing scrutiny over widespread scam ads
Meta, the parent company of Facebook and Instagram, is under fire after a major report revealed that thousands of fraudulent ads have been allowed to run on its platforms.
According to the Wall Street Journal, Meta accounted for nearly half of all scam complaints tied to Zelle transactions at JPMorgan Chase between mid-2023 and mid-2024.
Other banks have also reported a high number of fraud cases linked to Meta’s platforms.
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Meta logo (Kurt “CyberGuy” Knutsson)
Why are scam ads so widespread?
The problem of scam ads on Facebook has grown rapidly in recent years. Experts point to the rise of cryptocurrency schemes, AI-generated content and organized criminal groups operating from Southeast Asia. These scams range from fake investment opportunities to misleading product offers and even the sale of nonexistent puppies.
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One example involves Edgar Guzman, a legitimate business owner in Atlanta, whose warehouse address was used by scammers in more than 4,400 Facebook and Instagram ads. These ads promised deep discounts on bulk merchandise, tricking people into sending money for products that never existed.
“What sucks is we have to break it to people that they’ve been scammed. We don’t even do online sales,” Guzman told reporters.
Facebook login page on a laptop (Kurt “CyberGuy” Knutsson)
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Meta’s response: Is it enough?
Meta says it’s fighting back with new technology and partnerships, including facial-recognition tools and collaborations with banks and other tech companies. A spokesperson described the situation as an “epidemic of scams” and insisted that Meta is taking aggressive action, removing more than 2 million accounts linked to scam centers in several countries this year alone.
However, insiders tell a different story. Current and former Meta employees say the company has been reluctant to make it harder for advertisers to buy ads, fearing it could hurt the company’s bottom line. Staff reportedly tolerated between eight and 32 fraud “strikes” before banning accounts and scam enforcement was deprioritized to avoid losing ad revenue.
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Instagram on a smartphone (Kurt “CyberGuy” Knutsson)
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The human cost of inaction
Victims of these scams often lose hundreds or even thousands of dollars. In one case, fake ads promised free spice racks from McCormick & Co. for just a small shipping fee, only to steal credit card details and rack up fraudulent charges. Another common scam involves fake puppy sales, with victims sending deposits for pets that never arrive. Some scam operations are even linked to human trafficking, with criminal groups forcing kidnapped victims to run online fraud schemes under threat of violence.
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Legal and ethical questions for Meta
Meta maintains that it is not legally responsible for fraudulent content on its platforms, citing Section 230 of federal law, which protects tech companies from liability for user-generated content. In court filings, Meta has argued that it “does not owe a duty to users” when it comes to policing fraud. Meanwhile, a class-action lawsuit over allegedly inflated ad reach metrics is moving forward, putting even more pressure on Meta to address transparency and accountability.
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How to protect yourself from scam ads
Staying safe online takes a little extra effort, but it’s well worth it. Here are some steps you can follow to avoid falling victim to scam ads.
1. Check the source and use strong antivirus software: Look for verified pages and official websites. Scammers often copy the names and logos of trusted brands, but the web address or page details may be off. Always double-check the URL for slight misspellings or extra characters and avoid clicking links in ads if you’re unsure about their legitimacy.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.
2. Be skeptical of deals that seem too good to be true: If an ad offers products at an unbelievable price or promises huge returns, pause and investigate before clicking. Scammers often use flashy discounts or urgent language to lure people in quickly. Take a moment to think before you act, and remember that if something sounds impossible, it probably is.
3. Research the seller: Search for reviews and complaints about the company or individual. If you can’t find any credible information, it’s best to avoid the offer. A quick online search can reveal if others have reported scams or had bad experiences, and legitimate businesses usually have a track record you can verify.
4. Consider using a personal data removal service: There are companies that can help remove your personal info from data brokers and people-search sites. This means less of your data floating around for scammers to find and use. While these services usually charge a fee, they can save you a lot of time and hassle compared to doing it all yourself. Over time, you might notice fewer spam calls, emails and even a lower risk of identity theft. Check out my top picks for data removal services here.
5. Never share sensitive information: Don’t enter your credit card or bank details on unfamiliar sites. If you’re asked for personal information, double-check the legitimacy of the request. Scammers may ask for sensitive data under the guise of “verifying your identity” or processing a payment, but reputable companies will never ask for this through insecure channels.
6. Keep your devices updated: Keeping your software updated adds an extra layer of protection against the latest threats. Updates often include important security patches that fix vulnerabilities hackers might try to exploit. By regularly updating your devices, you help close those security gaps and keep your personal information safer from scammers and malware.
7. Report suspicious ads: If you see a scam ad on Facebook or Instagram, report it using the platform’s tools. This helps alert others and puts pressure on Meta to take action. Reporting is quick and anonymous, and it plays a crucial role in helping platforms identify patterns and remove harmful content.
8. Monitor your accounts: Regularly check your bank and credit card statements for unauthorized transactions, especially after making online purchases. Early detection can help you limit the damage if your information is compromised, and most banks have fraud protection services that can assist you if you spot something suspicious.
By following these steps, you can better protect yourself and your finances from online scams. Staying alert and informed is your best defense in today’s digital world.
Kurt’s key takeaways
The mess with scam ads on Meta’s platforms shows why it’s important to look out for yourself online. Meta says it’s working on the problem, but many people think it’s not moving fast enough. By staying careful, questioning suspicious offers and using good security tools, you can keep yourself safer. Until the platforms step up their game, protecting yourself is the smartest move you can make.
Should Meta be doing more to protect its users from scam ads, even if it means making changes that could affect its advertising revenue? Let us know by writing us at Cyberguy.com/Contact.
For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.
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I’ve recommended several OLED gaming monitors to readers over the years, and I’ve finally taken my own advice to buy one. Alienware’s new 27-inch 1440p QD-OLED has all the features that I want and a low $350 price that was too tempting to ignore.
The AW2726DM model has five things that make it stand out for the price: a 1440p QD-OLED screen with lush contrast, a fast 240Hz refresh rate, a semi-glossy screen coating to enhance details, a low-profile design without flashy RGB LEDs, and a great warranty (three years with coverage for burn-in).
I’ve been using Alienware’s new monitor for a couple days, and I’ve already spent hours with it playing Marathon. It was my first opportunity to see Bungie’s new first-person extraction shooter in its full HDR glory, and I can never go back. Switching on HDR wasn’t automatic, though it already looked so much better than my IPS panel without being activated.
Enabling it transformed how Marathon looked for the better, but made everything else about the OS look pretty washed-out. It’s a Windows issue, not an Alienware issue. It’s easy to enable HDR every time I launch a game and disable it afterward with the Windows + Alt + B keyboard shortcut, but unfortunately triggers HDR for all connected displays. This includes my IPS monitor that imbues everything with a terrible gray hue when HDR is on. So, using the system settings is the best way to adjust HDR for just the QD-OLED.
I landed on this QD-OLED after having spent a ton of time researching pricier models. The unanimous takeaway from reviewers was that LG’s Tandem RGB WOLED panels are some of the brightest out there, but also tend to exhibit lousy gray uniformity in dark scenes. QD-OLED monitors, on the other hand, offer slightly better contrast than WOLED and don’t suffer from those same uniformity issues. However, blacks sometimes appear as dark purple in bright rooms on QD-OLED panels, meaning they’re ideal for rooms that don’t have a bunch of light bouncing around.
There’s no perfect choice, and honestly I got tired of doing research, so I jumped in with the cheapest OLED. I’m glad that I did. Shopping for an OLED gaming monitor can be hard, but it can also be this easy. AOC makes a model that’s discounted to $339.99 at the time of publishing, and its specs are comparable.
As expected, the AW2726DM isn’t a cutting-edge monitor. Its QD-OLED panel isn’t as fast or as bright as some other pricier options, and it doesn’t have USB ports for connecting accessories. Considering its low price, it’s easy for me to overlook those omissions. I’d have a much harder time accepting them in a pricier display.
The fact that I mostly use my computer for text-based work at The Verge is what prevented me from upgrading to an OLED monitor. My 1440p IPS monitor is bright, it’s good at showing text clearly, and it has a fast refresh rate for gaming. Alienware’s QD-OLED is less bright, and some might be bothered by how text looks (I have to really squint to see the slight fringing from this QD-OLED’s subpixel layout). But I have a life outside of work, which includes playing a lot of PC games. That’s the slice of myself I bought this monitor for, and I’m so happy I did.
Photography by Cameron Faulkner / The Verge
Technology
Michael and Susan Dell surpass $1 billion in donations backing AI-driven hospital project
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Billionaire Michael Dell and his wife, Susan Dell, have become the first donors to give more than $1 billion to the University of Texas at Austin, funding a massive new medical research campus and hospital system powered by artificial intelligence.
The couple’s latest investment includes a $750 million gift to help build the UT Dell Medical Center, a planned “AI-native” hospital expected to open in 2030 as part of a more than 300-acre advanced research campus.
University officials said the project will integrate research, clinical care and advanced computing to improve early disease detection, personalize treatment and expand access to care in the rapidly growing Austin region.
The Dells’ support builds on decades of contributions to UT, including funding for its medical school, scholarships and research programs.
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Michael Dell and Susan Dell attend the Breakthrough Prize ceremony as they become the first to donate more than $1 billion to the University of Texas at Austin. ( Craig T Fruchtman/WireImage)
“By bringing together medicine, science and computing in one campus designed for the AI era, UT can create more opportunity, deliver better outcomes, and build a stronger future for communities across Texas and beyond,” Michael Dell and Susan Dell said.
The gift ranks among the largest in the history of higher education, alongside major contributions like Phil Knight’s $2 billion pledge to Oregon Health & Science University and Michael Bloomberg’s $1.8 billion donation to Johns Hopkins University.
The new UT Dell Medical Center will be developed in collaboration with MD Anderson Cancer Center, integrating cancer care into a system designed to connect prevention, diagnosis and treatment.
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The University of Texas at Austin campus at sunset. (iStock)
“We will deliver better outcomes for patients by providing research-driven cancer care that is precise, compassionate and hope-filled,” Peter WT Pisters, president of UT MD Anderson, said.
Officials said the facility will be built from the ground up to incorporate AI, rather than retrofitting older infrastructure — an approach they say could transform how hospitals operate.
Independent experts have cautioned that AI in health care can introduce risks if not carefully validated. A widely cited study published in the journal Science by researchers at the University of California, Berkeley and the University of Chicago found that a commonly used healthcare algorithm underestimated the needs of Black patients due to biased training data, highlighting broader concerns about equity in AI-driven systems.
The project also includes funding for undergraduate scholarships, student housing and the Texas Advanced Computing Center, where officials are developing one of the nation’s most powerful academic supercomputers.
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Artificial intelligence technology is expected to play a key role in diagnosis and patient care at the planned UT Dell Medical Center. (iStock)
Texas Gov. Greg Abbott said the investment will help position the state as a national leader in healthcare innovation.
“Texas already dominates in technology, energy and business, and now we will further cement our leadership in health care innovation as well,” Abbott said.
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The university said it plans to break ground on the medical center later this year and has launched a broader campaign to raise $10 billion over the next decade.
The Associated Press contributed to this report.
SpaceX and Cursor are now working closely together to create the world’s best coding and knowledge work AI.
The combination of Cursor’s leading product and distribution to expert software engineers with SpaceX’s million H100 equivalent Colossus training supercomputer will allow us to build the world’s most useful models.
Cursor has also given SpaceX the right to acquire Cursor later this year for $60 billion or pay $10 billion for our work together.
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