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How to use VPNs without compromising your banking apps

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How to use VPNs without compromising your banking apps

Using a VPN — a virtual private network — to browse the internet can give you more security and privacy online. It can also be used to access websites that might not be available in your location. (For instance, Netflix may not be available in some countries, but you can access it with a VPN). 

Some people may also use a VPN to make it appear that they are in a given location, even if they aren’t. This may help them to more easily navigate websites that put up blocks to people in different places.

But because of these security measures, some VPN users like Ernie from Blue Ridge, Georgia, who wrote to us, may face the opposite problem of being blocked out of websites, like online banking sites, that they usually would have no problem accessing. This can be frustrating and time-consuming to simply check something online, and it may lead many people to reconsider using a VPN altogether.

But is this the right move? Here’s what you need to know if this happens to you.

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A person using a VPN on a laptop  (Kurt “CyberGuy” Knutsson)

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What does a VPN do?

If you already have a VPN, you might know how it works. But, in case you’re unfamiliar or to give a little recap, a VPN essentially creates a secure tunnel between your device and the internet. This tunnel helps protect your online activities from being spied on by others, including hackers, your internet service provider or even governments.

When you connect to a VPN, it encrypts your data, meaning all the information you send and receive is jumbled up so that it becomes unreadable to anyone who might intercept it. This encryption helps ensure that sensitive information like your passwords, emails and browsing history remain private.  

It does this by masking your actual IP address, which stands for “internet protocol address,” a numerical label that identifies your device and your device’s general geographic location, with one from the VPN server, making it appear as though your online activities are coming from a different location.

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This helps with privacy and allows you to access content that might be restricted in your actual location due to censorship or licensing agreements. Essentially, a VPN provides anonymity and freedom online by encrypting your data and hiding your online footprint.

MORE: BEST VPNS FOR BROWSING THE WEB PRIVATELY 2024

Why do some banks and websites not work when your VPN is on?

Because VPNs are designed to provide an additional layer of security and privacy to your online activities —including your banking transactions — some users run into trouble when they try to log into a bank with the VPN on. This is because some banks may block VPN connections as a security measure to prevent fraudulent activities. When you go to the website to log in, it might not let you proceed or give you an error page.

However, this is not a universal practice, and many banks allow VPN connections without issues. It can still happen, not just with banking websites, but with other websites.

A woman using a VPN while shopping online  (Kurt “CyberGuy” Knutsson)

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MORE: WILL A VPN PREVENT APPS FROM TRACKING ME? 

What to do if you can’t log in to your online banking with the VPN on

If you’re facing issues logging into your online banking or other websites, it could be due to your VPN. In fact, there have been many times when we thought there was an issue with a website or getting online, and it turns out the VPN was the culprit! So, here’s what you can do:

1. Contact your bank’s customer support: They may be able to provide you with more information on why the app is not working with a VPN and offer a solution.

2. Try a different VPN: Some VPNs with your banking app may work better than others. Try using a different VPN service to see if it resolves the issue.

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3. Disable the VPN when using banking apps: If none of the above solutions work, you can disable the VPN when using your banking app and enable it again when you’re done. VPNs with a plugin or widget pinned to your browser’s navigation bar can make enabling and disabling it very easy with a click of a button.

Disabling your VPN while using banking apps may be inconvenient, but it’s always better to err on the side of caution and prioritize your online safety.

If you’re concerned about privacy and security, ensure you’re connecting over a secure, private network and not public Wi-Fi.

A VPN on a laptop  (Kurt “CyberGuy” Knutsson)

MORE: HOW DO I USE A VPN FOR ONLINE BANKING WHEN I TRAVEL? 

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The ultimate solution for private web surfing

While VPNs occasionally complicate access to certain websites, their privacy benefits cannot be overstated. So, consider using a VPN to protect against being tracked and identify your potential location on websites you visit. Depending on their privacy settings, many sites can read your IP address and display the city you are corresponding to. A VPN will disguise your IP address to show an alternate location. See my expert review of the best VPNs for browsing the web privately on your Windows, Mac, Android and iOS devices.

MORE: UNFORGETTABLE MOTHER’S DAY GIFTS 2024

Kurt’s key takeaways

Ultimately, regularly using a VPN when accessing the internet can be a great way to enhance your privacy and security while allowing you to access sites you may not otherwise be able to because of your location. However, this benefit is also a problem, as the VPN can prevent you from accessing sites you commonly need to get into, like your banking site. Despite this frustration, we recommend using a VPN whenever possible and taking the above measures to make your bank login seamless.

Have you ever encountered unexpected limitations or benefits while using a VPN?  Let us know by writing us at Cyberguy.com/Contact

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Copyright 2024 CyberGuy.com.  All rights reserved.

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The Iranian women Trump ‘saved’ from execution are simultaneously real and AI-manipulated

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The Iranian women Trump ‘saved’ from execution are simultaneously real and AI-manipulated

Only the night before, he had posted on Truth Social about the imminent executions of these women, quoting a screenshot that included a collage of eight glamorously backlit, soft-focus portraits. The photos of the women were immediately accused of being AI-generated. “Trump is begging Iranian leaders to not execute 8 AI-generated women. This is the funniest thing I’ve ever seen,” said one viral X post.

On top of that, almost immediately after Trump’s announcement, Mizan, an Iranian state news agency, called the president a liar. “Last night, Donald Trump, citing a completely false news story, called on Iran to overturn the death sentences of eight women.” Mizan said that some of the women had already been released and others were facing prison time but not execution, and furthermore said that Tehran had made no concessions — presumably, the status of the women has not changed.

The X account for the Iranian embassy in South Africa, perhaps the most relentless shitposter among Iran’s state-affiliated accounts, was quick to pile on by generating its own set of eight women:

The collage that Trump posted is, at the very least, AI-modified, Mahsa Alimardani, the associate director of the Technology Threats & Opportunities program at WITNESS, told The Verge. But the women themselves are real. The woman in the top right corner of the collage is Bita Hemmati, whose photograph appeared in several news stories in various right-leaning news outlets last week. Hemmati is confirmed to have received a death sentence issued by Branch 26 of the Tehran Revolutionary Court for “operational action for the hostile government of the United States and hostile groups.”

Alimardani named six of the women (Bita Hemmati, Mahboubeh Shabani, Venus Hossein-Nejad, Golnaz Naraghi, Diana Taherabadi, Ghazal Ghalandri), and said that the identities of the final two (said to be Panah Movahedi and Ensieh Nejati) were still unverified. The six verified women participated in protests against the government in January. Aside from Hemmati, none of the other women are reported to have received death sentences.

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It’s not surprising that Trump has a careless disregard for the truth; it’s not surprising, either, for the Iranian regime to fudge the details to suit its own narrative, or to make light of real political prisoners in order to dunk on the United States.

The additional wrinkle is that the account mocking Trump for coming to the rescue of “8 AI-generated women” is the very same one that landed South Korean president Lee Jae-myung in hot water when he quoted a misleading labeled video posted by that account. Israeli officials have accused the account of being “well-known for spreading disinformation.” The case of the sketchy Lee Jae-myung quote-post is a story of mingled truth and misinformation, where the post got facts very wrong, but the video — of Israeli Defense Forces soldiers shoving a limp body off a rooftop in Gaza — was real, documenting an event that possibly implicates Israeli forces in a violation of international law.

The case of the eight Iranian protesters also features that same mingling of fact and fiction into a fuzzy distortion that fuels an endless disputation of real human rights violations. Their lives have been reduced to glossy pixels and quote-dunks, the stuff of propaganda and parody. While known liars fight with each other on the internet about who these women are and what will happen to them, they — verifiably six of them, at least — remain real people who exist beyond the Iranian internet blackout.

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Booking.com data breach exposes traveler data to scams

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Booking.com data breach exposes traveler data to scams

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You probably didn’t expect a travel booking platform to send you into a security spiral. Yet here we are.

Booking.com confirmed that hackers may have accessed customer data, including names, email addresses, phone numbers and booking details. That is enough information to make scam messages look real.

If you’ve booked a hotel or rental through the platform, this is worth your attention.

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SMART TRAVEL SAFETY TIPS BEFORE YOUR NEXT TRIP

Booking.com says hackers may have accessed customer names, emails, phone numbers and reservation details. The breach could make phishing messages look far more convincing. (KairosDee/Getty Images)

What happened in the Booking.com data breach

The company sent email notifications to affected customers after detecting “suspicious activity involving unauthorized third parties” accessing guest booking information. That’s the corporate way of saying someone got in who shouldn’t have been there.

One user shared the full notification on Reddit, where dozens of others said they received the same message. That suggests this was not an isolated case. The notice warned that anything customers “may have shared with the accommodation” could also have been exposed, meaning the breach went beyond basic account data.

What data was exposed in the Booking.com breach

Booking.com confirmed that financial information was not accessed. Physical home addresses were also not part of the breach, according to the company. So no, someone doesn’t have your credit card number or home address from this incident.

What they do potentially have: your name, email address, phone number and the details of your reservation. That’s enough to craft a convincing phishing message, which some hackers may already be doing.

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“At Booking.com, we are dedicated to the security and data protection of our guests,” a Booking.com spokesperson said in a statement to CyberGuy. “We recently noticed some suspicious activity involving unauthorized third parties being able to access some of our guests’ booking information, which may include booking details, names, email addresses and phone numbers and anything that travelers may have shared with the accommodation.”

“Financial information was not accessed from Booking.com’s systems, nor were guests’ physical addresses,” the spokesperson continued. “Upon discovering the activity, we took action to contain the issue. We have updated the PIN number for these reservations and informed our guests.”

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A Booking.com breach exposed personal and reservation data that scammers can use to craft realistic fraud attempts. (Annette Riedl/picture alliance)

How scammers are using stolen booking data

A user who posted the notification on Reddit said that two weeks before receiving it, they got a phishing message on WhatsApp that included their real booking details and personal information. That timing matters. It suggests hackers may have already been using the data before many customers were notified.

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It is not clear whether that earlier phishing attempt is directly tied to this specific breach, but it shows how detailed booking information can be used in targeted scams.

That is what makes this breach more dangerous than it first appears. When scammers know where you are staying and when, they can create messages that feel legitimate. A fake alert about a problem with your reservation or a request to confirm payment details suddenly looks real.

How past incidents highlight potential risks

This breach did not happen in a vacuum. In 2024, hackers infected computers at multiple hotels with a type of consumer-grade spyware known as stalkerware. In one documented case, a hotel employee was logged into their Booking.com admin portal when the software captured a screenshot of the screen, exposing visible customer data.

That detail points to a broader issue. In some cases, vulnerabilities may exist not just within a platform, but across the hotels and systems connected to it. The current breach may follow a similar pattern, though the company has not confirmed how the unauthorized access occurred.

To put the scale in context, Booking.com says 6.8 billion bookings have been made through the platform since 2010. Even a small percentage of affected users represents a large number of people.

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A Booking.com breach exposed personal and reservation data that scammers can use to craft realistic fraud attempts. Security experts warn travelers to verify any message about their stay. (martin-dm/Getty Images)

Ways to stay safe after the Booking.com breach

You don’t have to swear off travel apps to protect yourself. A few targeted steps go a long way.

1) Check for an official notification

Check your email for a message from Booking.com. If you received one, take it seriously rather than filing it away. The company says it has updated PINs for affected reservations, but your account itself may still need attention.

2) Update your password now

Change your Booking.com password, especially if you reuse it anywhere else. Credential stuffing attacks are common after breaches, and reused passwords make it easy for hackers to break into other accounts. A password manager can help you create and store strong, unique passwords so you are not relying on the same one across multiple sites. Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.

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3) Turn on two-factor authentication

Enable two-factor authentication (2FA) if you haven’t already. It adds a step, but it also blocks access even if someone has your password.

4) Consider identity theft protection

Even though financial data was not accessed, exposed personal details can still be used in scams or identity theft attempts. An identity protection service can monitor your information, alert you to suspicious activity and provide support if your identity is compromised. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com.

5) Watch for highly targeted phishing messages

Be skeptical of any message that references your booking details, whether it arrives by email, text or WhatsApp. Legitimate companies rarely ask you to click a link and re-enter payment information. Hackers with your booking data can write convincing fakes that look urgent.

6) Verify bookings through official channels

If you get a message about your reservation, do not click the link. Open the Booking.com app or type the website address manually. You can also contact the hotel directly using the number listed on its official website.

7) Add a safety net in case you click something malicious

If you accidentally click a suspicious link, strong antivirus software can help detect malicious websites or downloads before they cause damage. Look for tools that offer real-time protection and phishing detection, not just basic virus scans. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.

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8) Limit how your personal data is exposed online

Data brokers collect and sell personal details like your phone number and email address. That makes it easier for scammers to connect stolen booking data to a real person. Removing your information from these sites with a data removal service can reduce how often you are targeted. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

9) Report anything suspicious quickly

If you receive a phishing attempt that includes your real reservation details, contact Booking.com directly and report the message to your phone carrier or email provider. Reporting helps shut down scams faster.

Kurt’s key takeaways

Data breaches at major travel platforms are uncomfortable precisely because travel feels personal. Your itinerary, your accommodation and your plans are wrapped up in those booking details, and now someone else may have a copy. The good news is that financial information and home addresses were not part of this breach. The bad news is that the stolen data is detailed enough to be weaponized in targeted phishing attacks, and there’s evidence that it already has been. Booking.com updated its customers, reset PINs for affected reservations and publicly confirmed the incident. That’s more transparency than many companies offer. But the fact that users were receiving phishing messages on WhatsApp two weeks before the formal notification went out is worth sitting with. You can’t control whether the platform you use gets breached. You can control whether you’re an easy target once your data is out there.

How much responsibility should companies like Booking.com take when your personal data fuels scams? Let us know by writing to us at Cyberguy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

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It’s amazing how good Alienware’s $350 OLED monitor is

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It’s amazing how good Alienware’s 0 OLED monitor is

I’ve recommended several OLED gaming monitors to readers over the years, and I’ve finally taken my own advice to buy one. Alienware’s new 27-inch 1440p QD-OLED has all the features that I want and a low $350 price that was too tempting to ignore.

The AW2726DM model has five things that make it stand out for the price: a 1440p QD-OLED screen with lush contrast, a fast 240Hz refresh rate, a semi-glossy screen coating to enhance details, a low-profile design without flashy RGB LEDs, and a great warranty (three years with coverage for burn-in).

I’ve been using Alienware’s new monitor for a couple days, and I’ve already spent hours with it playing Marathon. It was my first opportunity to see Bungie’s new first-person extraction shooter in its full HDR glory, and I can never go back. Switching on HDR wasn’t automatic, though it already looked so much better than my IPS panel without being activated.

Enabling it transformed how Marathon looked for the better, but made everything else about the OS look pretty washed-out. It’s a Windows issue, not an Alienware issue. It’s easy to enable HDR every time I launch a game and disable it afterward with the Windows + Alt + B keyboard shortcut, but unfortunately triggers HDR for all connected displays. This includes my IPS monitor that imbues everything with a terrible gray hue when HDR is on. So, using the system settings is the best way to adjust HDR for just the QD-OLED.

I landed on this QD-OLED after having spent a ton of time researching pricier models. The unanimous takeaway from reviewers was that LG’s Tandem RGB WOLED panels are some of the brightest out there, but also tend to exhibit lousy gray uniformity in dark scenes. QD-OLED monitors, on the other hand, offer slightly better contrast than WOLED and don’t suffer from those same uniformity issues. However, blacks sometimes appear as dark purple in bright rooms on QD-OLED panels, meaning they’re ideal for rooms that don’t have a bunch of light bouncing around.

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There’s no perfect choice, and honestly I got tired of doing research, so I jumped in with the cheapest OLED. I’m glad that I did. Shopping for an OLED gaming monitor can be hard, but it can also be this easy. AOC makes a model that’s discounted to $339.99 at the time of publishing, and its specs are comparable.

As expected, the AW2726DM isn’t a cutting-edge monitor. Its QD-OLED panel isn’t as fast or as bright as some other pricier options, and it doesn’t have USB ports for connecting accessories. Considering its low price, it’s easy for me to overlook those omissions. I’d have a much harder time accepting them in a pricier display.

The fact that I mostly use my computer for text-based work at The Verge is what prevented me from upgrading to an OLED monitor. My 1440p IPS monitor is bright, it’s good at showing text clearly, and it has a fast refresh rate for gaming. Alienware’s QD-OLED is less bright, and some might be bothered by how text looks (I have to really squint to see the slight fringing from this QD-OLED’s subpixel layout). But I have a life outside of work, which includes playing a lot of PC games. That’s the slice of myself I bought this monitor for, and I’m so happy I did.

Photography by Cameron Faulkner / The Verge

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