Technology
How to use VPNs without compromising your banking apps
Using a VPN — a virtual private network — to browse the internet can give you more security and privacy online. It can also be used to access websites that might not be available in your location. (For instance, Netflix may not be available in some countries, but you can access it with a VPN).
Some people may also use a VPN to make it appear that they are in a given location, even if they aren’t. This may help them to more easily navigate websites that put up blocks to people in different places.
But because of these security measures, some VPN users like Ernie from Blue Ridge, Georgia, who wrote to us, may face the opposite problem of being blocked out of websites, like online banking sites, that they usually would have no problem accessing. This can be frustrating and time-consuming to simply check something online, and it may lead many people to reconsider using a VPN altogether.
But is this the right move? Here’s what you need to know if this happens to you.
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A person using a VPN on a laptop (Kurt “CyberGuy” Knutsson)
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What does a VPN do?
If you already have a VPN, you might know how it works. But, in case you’re unfamiliar or to give a little recap, a VPN essentially creates a secure tunnel between your device and the internet. This tunnel helps protect your online activities from being spied on by others, including hackers, your internet service provider or even governments.
When you connect to a VPN, it encrypts your data, meaning all the information you send and receive is jumbled up so that it becomes unreadable to anyone who might intercept it. This encryption helps ensure that sensitive information like your passwords, emails and browsing history remain private.
It does this by masking your actual IP address, which stands for “internet protocol address,” a numerical label that identifies your device and your device’s general geographic location, with one from the VPN server, making it appear as though your online activities are coming from a different location.
This helps with privacy and allows you to access content that might be restricted in your actual location due to censorship or licensing agreements. Essentially, a VPN provides anonymity and freedom online by encrypting your data and hiding your online footprint.
MORE: BEST VPNS FOR BROWSING THE WEB PRIVATELY 2024
Why do some banks and websites not work when your VPN is on?
Because VPNs are designed to provide an additional layer of security and privacy to your online activities —including your banking transactions — some users run into trouble when they try to log into a bank with the VPN on. This is because some banks may block VPN connections as a security measure to prevent fraudulent activities. When you go to the website to log in, it might not let you proceed or give you an error page.
However, this is not a universal practice, and many banks allow VPN connections without issues. It can still happen, not just with banking websites, but with other websites.
A woman using a VPN while shopping online (Kurt “CyberGuy” Knutsson)
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What to do if you can’t log in to your online banking with the VPN on
If you’re facing issues logging into your online banking or other websites, it could be due to your VPN. In fact, there have been many times when we thought there was an issue with a website or getting online, and it turns out the VPN was the culprit! So, here’s what you can do:
1. Contact your bank’s customer support: They may be able to provide you with more information on why the app is not working with a VPN and offer a solution.
2. Try a different VPN: Some VPNs with your banking app may work better than others. Try using a different VPN service to see if it resolves the issue.
3. Disable the VPN when using banking apps: If none of the above solutions work, you can disable the VPN when using your banking app and enable it again when you’re done. VPNs with a plugin or widget pinned to your browser’s navigation bar can make enabling and disabling it very easy with a click of a button.
Disabling your VPN while using banking apps may be inconvenient, but it’s always better to err on the side of caution and prioritize your online safety.
If you’re concerned about privacy and security, ensure you’re connecting over a secure, private network and not public Wi-Fi.
A VPN on a laptop (Kurt “CyberGuy” Knutsson)
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The ultimate solution for private web surfing
While VPNs occasionally complicate access to certain websites, their privacy benefits cannot be overstated. So, consider using a VPN to protect against being tracked and identify your potential location on websites you visit. Depending on their privacy settings, many sites can read your IP address and display the city you are corresponding to. A VPN will disguise your IP address to show an alternate location. See my expert review of the best VPNs for browsing the web privately on your Windows, Mac, Android and iOS devices.
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Kurt’s key takeaways
Ultimately, regularly using a VPN when accessing the internet can be a great way to enhance your privacy and security while allowing you to access sites you may not otherwise be able to because of your location. However, this benefit is also a problem, as the VPN can prevent you from accessing sites you commonly need to get into, like your banking site. Despite this frustration, we recommend using a VPN whenever possible and taking the above measures to make your bank login seamless.
Have you ever encountered unexpected limitations or benefits while using a VPN? Let us know by writing us at Cyberguy.com/Contact
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Copyright 2024 CyberGuy.com. All rights reserved.
Technology
Nvidia’s GeForce Now is getting native Linux and Fire TV apps
Nvidia’s RTX 5080 rollout for its GeForce Now cloud gaming service is now complete, so it’s ready to announce some additional features for subscribers. In the coming months, Nvidia is planning to launch native GeForce Now apps for Linux and Amazon’s Fire TV devices, alongside flight control support for its cloud gaming service.
The native Linux app is a highly requested feature for GeForce Now, especially as subscribers have had to rely on unofficial apps or browser tweaks to get access to the service. A beta of GeForce Now for Linux will be available initially for Ubuntu 24.04 and newer soon, nearly a year after Nvidia made it easier to access GeForce Now on the Linux-based SteamOS.
“Right now, the GeForce Now Linux app is going to launch first as a beta on Ubuntu 24.04 primarily because this is a long-term support release that enables stable graphics drivers and consistent system libraries,” says Michael McSorley, product marketing manager at Nvidia, in a briefing with The Verge. “As we continually test the app, we’re going to be expanding formal support to additional [Linux] distributions in the coming weeks.”
Nvidia is also further expanding GeForce Now into the living room with support for Amazon Fire TV devices. The app will launch early this year for Fire TV Stick 4K Plus and 4K Max initially, allowing owners to stream PC games to their TV with just a controller.
If you’re a fan of Microsoft Flight Simulator, Nvidia is also introducing full flight control support for GeForce Now so that devices from Thrustmaster and Logitech will work on its cloud gaming service. That means you can connect a joystick or yoke to an underpowered laptop and stream a copy of Microsoft Flight Simulator 2024 with the controls all working in the game.
Nvidia is also enabling automatic sign-in for Battle.net accounts on GeForce Now this week, with Gaijin.net account support soon. And if you’re wondering when GeForce Now will finally launch in India, as Nvidia promised last year, it has been delayed to “sometime in Q1, 2026,” according to McSorley.
Technology
Malicious Chrome extensions caught stealing sensitive data
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Chrome extensions are supposed to make your browser more useful, but they’ve quietly become one of the easiest ways for attackers to spy on what you do online. Security researchers recently uncovered two Chrome extensions that have been doing exactly that for years.
These extensions looked like harmless proxy tools, but behind the scenes, they were hijacking traffic and stealing sensitive data from users who trusted them. What makes this case worse is where these extensions were found. Both were listed on Chrome’s official extension marketplace.
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Security researchers uncovered malicious Chrome extensions that quietly routed users’ web traffic through attacker-controlled servers to steal sensitive data. (Gokhan Balci/Anadolu Agency/Getty Images)
Malicious Chrome extensions hiding in plain sight
Researchers at Socket discovered two Chrome extensions using the same name, “Phantom Shuttle,” that were posing as tools for proxy routing and network speed testing (via Bleeping Computer). According to the researchers, the extensions have been active since at least 2017.
Both extensions were published under the same developer name and marketed toward foreign trade workers who need to test internet connectivity from different regions. They were sold as subscription-based tools, with prices ranging from roughly $1.40 to $13.60.
At a glance, everything looked normal. The descriptions matched the functionality. The pricing seemed reasonable. The problem was what the extensions were doing after installation.
How Phantom Shuttle steals your data
Socket researchers say Phantom Shuttle routes all your web traffic through proxy servers controlled by the attacker. Those proxies use hardcoded credentials embedded directly into the extension’s code. To avoid detection, the malicious logic is hidden inside what appears to be a legitimate jQuery library.
The attackers didn’t just leave credentials sitting in plain text. The extensions hide them using a custom character-index encoding scheme. Once active, the extension listens to web traffic and intercepts HTTP authentication challenges on any site you visit.
To make sure traffic always flows through their infrastructure, the extensions dynamically reconfigure Chrome’s proxy settings using an auto-configuration script. This forces your browser to route requests exactly where the attacker wants them.
In its default “smarty” mode, Phantom Shuttle routes traffic from more than 170 high-value domains through its proxy network. That list includes developer platforms, cloud service dashboards, social media sites and adult content portals. Local networks and the attacker’s own command-and-control domain are excluded, likely to avoid breaking things or raising suspicion.
While acting as a man-in-the-middle, the extension can capture anything you submit through web forms. That includes usernames, passwords, card details, personal information, session cookies from HTTP headers and API tokens pulled directly from network requests.
CyberGuy contacted Google about the extensions, and a spokesperson confirmed that both have been removed from the Chrome Web Store.
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Two Chrome extensions posing as proxy tools were found spying on users for years while listed on Google’s official Chrome Web Store. (Yui Mok/PA Images via Getty Images)
How to review the extensions installed in your browser (Chrome)
The step-by-step instructions below apply to Windows PCs, Macs and Chromebooks. In other words, desktop Chrome. Chrome extensions cannot be fully reviewed or removed from the mobile app.
Step 1: Open your extensions list
- Open Chrome on your computer.
- Click the three-dot menu in the top-right corner.
- Select Extensions
- Then click Manage Extensions.
You can also type this directly into the address bar and press Enter:
chrome://extensions
Step 2: Look for anything you do not recognize
Go through every extension listed and ask yourself:
- Do I remember installing this?
- Do I still use it?
- Do I know what it actually does?
If the answer is no to any of these, take a closer look.
Step 3: Review permissions and access
Click Details on any extension you are unsure about. Pay attention to:
- Permissions, especially anything that can read or change data on websites you visit
- Site access, such as extensions that run on all sites
- Background access, which allows the extension to stay active even when not in use
Proxy tools, VPNs, downloaders and network-related extensions deserve extra scrutiny.
Step 4: Disable suspicious extensions first
If something feels off, toggle the extension off. This immediately stops it from running without deleting it. If everything still works as expected, the extension was likely not essential.
Step 5: Remove extensions you no longer need
To fully remove an extension:
- Click Remove
- Confirm when prompted
Unused extensions are a common target for abuse and should be cleaned out regularly.
Step 6: Restart Chrome
Close and reopen Chrome after making changes. This ensures disabled or removed extensions are no longer active.
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Cybersecurity experts warn that trusted browser extensions can become powerful surveillance tools once installed. (Gabby Jones/Bloomberg via Getty Images)
6 steps you can take to stay safe from malicious Chrome extensions
You can’t control what slips through app store reviews, but you can reduce your risk by changing how you install and manage extensions.
1) Install extensions only when absolutely necessary
Every extension increases your attack surface. If you don’t genuinely need it, don’t install it. Convenience extensions often come with far more permissions than they deserve.
2) Check the publisher carefully
Reputable developers usually have a history, a website and multiple well-known extensions. Be cautious with tools from unknown publishers, especially those offering network or proxy features.
3) Read multiple user reviews, not just ratings
Star ratings can be faked or manipulated. Look for detailed reviews that mention long-term use. Watch out for sudden waves of generic praise.
4) Review permissions before clicking install
If an extension asks to “read and change all data on websites you visit,” take that seriously. Proxy tools and network extensions can see everything you do.
5) Use a password manager
A password manager won’t stop a malicious extension from spying on traffic, but it can limit damage. Unique passwords mean stolen credentials can’t unlock multiple accounts. Many managers also refuse to autofill on suspicious pages.
Next, see if your email has been exposed in past breaches. Our #1 password manager (see Cyberguy.com/Passwords) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.
Check out the best expert-reviewed password managers of 2025 at Cyberguy.com.
6) Install strong antivirus software
Strong antivirus software can flag suspicious network activity, proxy abuse and unauthorized changes to browser settings. This adds a layer of defense beyond Chrome’s own protections.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.
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Kurt’s key takeaway
This attack doesn’t rely on phishing emails or fake websites. It works because the extension itself becomes part of your browser. Once installed, it sees nearly everything you do online. Extensions like Phantom Shuttle are dangerous because they blend real functionality with malicious behavior. The extensions deliver the proxy service they promise, which lowers suspicion, while quietly routing user data through attacker-controlled servers.
When was the last time you reviewed the extensions installed in your browser? Let us know by writing to us at Cyberguy.com.
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Copyright 2025 CyberGuy.com. All rights reserved.
Technology
LG’s CLOiD robot can load the washer for you, slowly
LG’s CLOiD robot took the stage at CES 2026 on Monday, offering our first look at the bot in action. During LG’s keynote, the company showed how CLOiD can load your washer or dryer — albeit slowly – as part of its goal of creating a “zero labor home.”
CLOiD waved both of its five-finger hands as it rolled out on stage. Brandt Varner, LG’s vice president of sales in its home appliances division, followed behind and asked the bot to take care of the wet towel he was holding. “Sure, I’ll get the laundry started,” CLOiD said in a masculine-sounding voice. “Let me show everyone what I can do.”
The bot’s animated eyes “blinked” as it rolled closer to a washer that opened automatically (I hope CLOiD can open that door itself!), extending its left arm into the washer and dropping the towel into the drum. The whole process — from getting the towel to putting it in the machine — took nearly 30 seconds, which makes me wonder how long it would take to load a week’s worth of laundry.
The bot returned later in the keynote to bring a bottle of water to another presenter, Steve Scarbrough, the senior vice president of LG’s HVAC division. “I noticed by your voice and tone that you might want some water,” it said before handing over the bottle and giving Scarbrough a fist bump.
There’s still no word on when, or if, LG CLOiD will ever be available for purchase, but at least we’ll have WALL-E’s weird cousin to help out with some tasks around the home.
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