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FCC cracks down on robocall reporting violations

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FCC cracks down on robocall reporting violations

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If you are tired of scam calls slipping through the cracks, federal regulators just took a meaningful step. The Federal Communications Commission finalized new penalties aimed at telecom companies that submit false, inaccurate or late information to a key anti-robocall system. The changes go into effect Feb. 5. They strengthen oversight of the Robocall Mitigation Database, which plays a central role in tracking spoofed calls and holding providers accountable.

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What changed and why it matters

Under the new rules, voice service providers must recertify every year that their filings in the Robocall Mitigation Database are accurate and current. The FCC will now back that requirement with real financial consequences.

The FCC is cracking down on robocalls by tightening rules that govern how telecom providers verify and report call traffic. (iStock)

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Here is what the commission approved:

  • $10,000 fines for submitting false or inaccurate information
  • $1,000 fines for each database entry not updated within 10 business days
  • Annual recertification of all provider filings
  • The FCC also adopted a $100 filing fee for initial Robocall Mitigation Database submissions and for required annual recertifications.
  • Two-factor authentication to protect database access
  • A $100 application fee for initial filings and annual recertifications

The FCC also made clear that these violations are considered ongoing until corrected, meaning fines can accrue on a daily basis rather than being treated as one-time penalties.

According to the FCC, many past submissions failed basic standards. Some lacked accurate contact details. Others included robocall mitigation plans that did not describe any real mitigation practices at all.

How the Robocall Mitigation Database works

The Robocall Mitigation Database requires providers to verify and certify the identities of callers that use their networks. Regulators and law enforcement rely on it to trace spoofed calls and illegal robocall campaigns. That task is harder than it sounds. America’s telecom system is vast and fragmented. Calls often pass through multiple networks owned by major carriers like Verizon and AT&T, as well as smaller regional providers and VoIP services. When calls hop between networks, verification can be missed or ignored. For years, the FCC did not closely verify or enforce the accuracy of these filings. That gap raised serious concerns.

Under the updated rules, providers that fail to recertify or correct deficient filings can be referred to enforcement and removed from the database, which can prevent other carriers from carrying their calls at all.

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Why inaccurate robocall data hurts consumers

When robocall filings are wrong or outdated, scam calls are more likely to reach your phone. Providers may treat a call as trusted even when it should raise red flags. That gives robocallers more time to operate and makes it harder for regulators to shut them down quickly. The FCC says stronger penalties and tighter oversight are meant to close that gap before consumers pay the price.

New FCC penalties target inaccurate robocall filings that have allowed scam calls to slip through carrier networks.   (Kurt “CyberGuy” Knutsson)

Pushback and pressure on the FCC

When the FCC proposed penalties, it asked whether violations should be treated as minor paperwork mistakes or as serious misrepresentations. Telecom trade groups pushed back. They argued that fines should not apply unless providers first get a chance to fix errors or unless the FCC proves the filings were willfully inaccurate. 

State attorneys general and the robocall monitoring platform ZipDX urged a tougher stance. They warned that false filings undermine every effort to stop illegal robocalls. The FCC ultimately chose a middle path. It rejected treating violations as harmless paperwork errors. At the same time, it stopped short of imposing the maximum penalties allowed by law.

What this means to you

For everyday consumers, this move matters more than it may seem. Accurate robocall reporting makes it easier to trace scam calls, shut down bad actors and prevent spoofed numbers from reaching your phone. Stronger penalties give telecoms a reason to take these filings seriously instead of treating them as routine compliance chores. 

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The FCC also set a firm annual deadline. Providers must recertify their robocall mitigation filings each year by March 1, creating a predictable enforcement checkpoint. While this will not end robocalls overnight, it tightens a weak link that scammers have exploited for years.

Simple steps you can take right now to reduce robocalls

Even with tougher FCC enforcement, scam calls will not disappear overnight. Here are a few smart steps you can take today to reduce your risk.

  • Do not answer unknown calls. If it is important, a legitimate caller will leave a voicemail.
  • Never press buttons or say yes to robocall prompts. That confirms your number is active and can trigger more scam calls.
  • Report scam calls to your carrier. Most major carriers let you report robocalls directly through their call log or app.
  • Register your number with the National Do Not Call Registry at donotcall.gov/. It will not stop scammers, but it can reduce legitimate telemarketing calls.
  • Block repeat offenders. If the same number keeps calling, block it so your phone stops ringing altogether.
  • Be cautious with callback numbers. Scammers often spoof local area codes to look familiar.

The FCC says accurate robocall reporting by telecoms helps carriers identify and shut down scam traffic faster, but consumer habits still matter.

Pro tip: remove your personal data at the source

Robocalls do not come out of nowhere. Many start with your personal information being sold or shared by data brokers. These companies collect phone numbers, addresses, emails and even family details from public records, apps, purchases and online activity. Scammers and shady marketers buy that data to build call lists. Removing your data from data broker sites can reduce the number of robocalls you receive over time. You can try to do this manually by finding individual data broker websites and submitting removal requests one by one. The process is time-consuming and often needs to be repeated.

Some people choose to use a data removal service to automate this process and continuously monitor for re-posting. That can help limit how often your phone number circulates among marketers and scammers. Less exposed data means fewer opportunities for robocallers to target you. Cutting off robocalls often starts long before your phone rings.

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Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

Take my quiz: How safe is your online security?

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com     

By strengthening oversight and accountability, the FCC aims to shut down illegal robocalls before they ever reach your phone. (Kurt “CyberGuy” Knutsson)

Kurt’s key takeaways

Robocalls thrive when accountability breaks down. By adding meaningful fines, stronger security, annual recertification and filing fees, the FCC is signaling that accuracy is no longer optional. Because penalties can continue to build until problems are fixed, telecoms now face real consequences for ignoring or delaying corrections. This rule forces providers to own their role in stopping illegal calls instead of passing the blame along the network chain. Real progress will depend on enforcement, but this is one of the clearest signs yet that regulators are closing gaps scammers rely on.

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Do you think stricter penalties will finally push telecoms to take robocall prevention seriously, or will scammers just find the next loophole? Let us know by writing to us at Cyberguy.com.

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Meta is stopping teens from chatting with its AI characters

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Meta is stopping teens from chatting with its AI characters

Meta is “temporarily pausing” the ability for teens to chat with its AI characters as it develops a “new version” of the characters that will offer a “better experience.” The company made the announcement in an update to a blog post from October where the company had detailed more parental controls for teen AI use. The change blocking teens from accessing the characters will go into effect “starting in the coming weeks.”

”Since we announced our plans to build parental controls for AI characters in October, we started developing a new iteration of AI characters generally (i.e. for both adults and teens),” spokesperson Sophie Vogel tells The Verge. “Rather than building the parental controls twice (for the current AI characters and the new iteration of AI characters) we’re pausing teen access to the current version while we focus on the new iteration. When that new iteration is available for teens, it will come with parental controls.”

According to TechCrunch, “Meta said that it heard from parents that they wanted more insights and control over their teens’ interactions with AI characters, which is why it decided to make these changes.”

In October, Meta announced that parents would be able to block their teens’ access to one-on-one conversations with its AI characters, block their teens from talking with specific AI characters, and share insights with parents on the topics their teens discuss with Meta’s AI characters and its AI assistant. The original plan was to roll out those controls early this year.

Last year, also in October, Meta changed Instagram teen accounts to allow teens to be able to see content that’s reflective of what might be shown in a movie rated for people that are 13 or older.

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Update, January 23rd: Added information from a Meta spokesperson.

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Ransomware attack exposes Social Security numbers at major gas station chain

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Ransomware attack exposes Social Security numbers at major gas station chain

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Cybercriminals are happy to target almost any industry where data can be stolen. In many cases, less prepared and less security-focused companies are simply easier targets. 

A recent ransomware attack on a company tied to dozens of gas stations across Texas shows exactly how this plays out. The incident exposed highly sensitive personal data, including Social Security numbers and driver’s license details, belonging to hundreds of thousands of people. 

The breach went undetected for days, giving attackers ample time to move through internal systems and steal sensitive data. If you’ve ever paid at the pump or shopped inside one of these convenience stores, this is the kind of incident that should make you stop and pay attention.

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What happened in the Gulshan ransomware attack

According to a disclosure filed with the Maine Attorney General’s Office, Gulshan Management Services, Inc. reported a cybersecurity incident that impacted more than 377,000 individuals. Gulshan is linked to Gulshan Enterprises, which operates around 150 Handi Plus and Handi Stop gas stations and convenience stores across Texas.

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The company says it detected unauthorized access to its IT systems in late September. Investigators later determined that attackers had been inside the network for roughly ten days before anyone noticed. The intrusion began with a phishing attack, a reminder of how a single deceptive email can still open the door to massive breaches.

Ransomware attacks don’t just hit tech companies. Retailers like gas stations store sensitive customer and employee data that criminals actively target. (Kurt “CyberGuy” Knutsson)

During that window, the attackers accessed and stole personal data, then deployed ransomware that encrypted files across Gulshan’s systems. The compromised information includes names, contact details, Social Security numbers and driver’s license numbers. That combination is especially dangerous, since it can be used for identity theft, account takeovers and fraud that may surface months or even years later.

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Why the lack of a ransomware claim still matters

So far, no known ransomware group has publicly taken credit for the attack. That might sound like good news, but it does not necessarily change the risk for affected individuals. In many ransomware cases, silence can mean one of two things. Either the attackers have not yet posted stolen data publicly, or the victim company may have resolved the incident privately.

Gulshan’s filing states that it restored its systems using known-safe backups. That detail often suggests a company chose to rebuild rather than negotiate with attackers. Even so, once data has been copied out of a network, there is no way to pull it back. Whether or not the stolen information ever appears online, the exposure alone puts affected people at long-term risk.

This incident also highlights a recurring pattern. Retail and service businesses handle huge volumes of personal data but often rely on legacy systems and frontline employees who are prime phishing targets. Gas stations may not feel like obvious hacking targets, but their payment systems, loyalty programs and HR databases make them valuable all the same.

We reached out to Gulshan Management Services for comment regarding the breach, but did not receive a response before our deadline.

A customer pumps gas at a gas station on Feb. 13, 2025, in Austin, Texas.  (Brandon Bell/Getty Images)

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10 steps you can take to protect yourself after a breach like this

If your information was exposed in this breach or any similar ransomware incident, there are concrete steps you can take to reduce the fallout.

1) Monitor your credit and identity closely

If the company offers free credit monitoring or identity protection, enroll in it. These services can alert you early if someone tries to open accounts or misuse your identity. If nothing is offered, consider signing up for a reputable identity theft protection service on your own.

Identity Theft companies can monitor personal information like your Social Security Number (SSN), phone number, and email address and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com.

2) Consider a personal data removal service

The less of your information that’s floating around data broker sites, the harder it is for criminals to target you. Data removal services can help reduce your digital footprint over time.

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While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Even when no ransomware group claims responsibility, stolen data can still fuel identity theft, fraud, and account takeovers long after a breach occurs. (Kurt “CyberGuy” Knutsson)

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

3) Use a password manager

A password manager helps you create and store unique passwords for every account. If attackers try to reuse stolen data to break into your online accounts, strong, unique passwords can stop that attempt cold.

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Next, see if your email has been exposed in past breaches. Our No. 1 password manager pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.

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Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.

4) Turn on two-factor authentication (2FA) everywhere possible

2FA adds an extra barrier, even if someone has your personal details. Prioritize email, banking, cloud storage, and shopping accounts, since those are often targeted first.

5) Install and keep a strong antivirus software running

Strong antivirus software can help detect phishing attempts, malicious downloads, and suspicious activity before it turns into a full compromise. Keep real-time protection enabled and don’t ignore warnings.

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The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.

6) Watch for phishing and follow-up scams

After breaches like this, scammers often send fake emails or texts pretending to be the affected company or a credit monitoring service. Slow down, verify messages independently, and never click links you weren’t expecting.

7) Review your credit reports regularly

Check your reports from all major credit bureaus for unfamiliar accounts or inquiries. You’re entitled to free reports, and catching issues early makes them much easier to fix.

8) Freeze your credit to stop new accounts from being opened

If criminals expose your Social Security number, place a credit freeze as soon as possible. A credit freeze blocks lenders from opening new accounts in your name, even when thieves have your personal details. The credit bureaus offer freezes for free, and you can temporarily lift one when you apply for credit yourself. This step stops identity theft before it starts, instead of alerting you after the damage is done. If you prefer not to freeze your credit, place a fraud alert instead. A fraud alert tells lenders to verify your identity before approving credit, which adds another layer of protection.

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To learn more about how to do this, go to Cyberguy.com and search “How to freeze your credit.” 

In the Gulshan attack, hackers spent days inside internal systems, stealing personal data before deploying ransomware that locked down files. (Silas Stein/picture alliance via Getty Images)

9) Protect yourself from tax refund fraud with an IRS Identity Protection PIN

When Social Security numbers are stolen, tax fraud often follows. Criminals can file fake tax returns in your name to steal refunds before you ever submit your paperwork. An IRS Identity Protection PIN (IP PIN) helps prevent this by ensuring only you can file a tax return using your SSN. It’s a simple but powerful safeguard that can block a common form of identity theft tied to data breaches.

10) Lock down existing bank and financial accounts

Don’t just watch for new fraud, proactively secure the accounts you already have. Enable alerts on bank and credit card accounts for large transactions, new payees, or changes to contact information. If your SSN or driver’s license number was exposed, consider calling your bank to ask about additional protections or account notes. Acting early can prevent small issues from becoming major financial problems.

Kurt’s key takeaway

Your personal data doesn’t just live with banks and hospitals. Retailers, gas stations, and convenience store operators also hold information that can cause real harm if it falls into the wrong hands. When attackers get in through something as simple as a phishing email and stay undetected for days, the damage can spread fast. You can’t prevent these breaches yourself, but you can limit how much power stolen data gives criminals by locking down your accounts and staying alert.

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Do you think everyday businesses like gas stations take cybersecurity seriously enough? Let us know by writing to us at Cyberguy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.  

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The TikTok deal is done, finally

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The TikTok deal is done, finally

TikTok USDS Joint Venture’s mandate is to secure U.S. user data, apps and the algorithm through comprehensive data privacy and cybersecurity measures. It will safeguard the U.S. content ecosystem through robust trust and safety policies and content moderation while ensuring continuous accountability through transparency reporting and third-party certifications.

Data Protection: U.S. user data will be protected by USDS Joint Venture in Oracle’s secure U.S. cloud environment. The Joint Venture will operate a comprehensive data privacy and cybersecurity program that is audited and certified by third party cybersecurity experts. The program will adhere to major industry standards, including the National Institute of Standards and Technology (NIST) CSF and 800-53 and ISO 27001 as well as the Cybersecurity & Infrastructure Security Agency (CISA) Security Requirements for Restricted Transactions.

Algorithm Security: The Joint Venture will retrain, test, and update the content recommendation algorithm on U.S. user data. The content recommendation algorithm will be secured in Oracle’s U.S. cloud environment.

Software Assurance: The Joint Venture will secure U.S. apps through software assurance protocols, and review and validate source code on an ongoing basis, assisted by its Trusted Security Partner, Oracle.

Trust & Safety: The Joint Venture will safeguard the U.S. content ecosystem and have decision-making authority for trust and safety policies and content moderation.

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TikTok USDS Joint Venture has three managing investors, Silver Lake, Oracle and MGX, each holding 15%. Completing the full consortium of investors are: Dell Family Office, the investment firm of Michael Dell, Founder, Chairman and CEO of Dell Technologies; Vastmere Strategic Investments, LLC, an affiliate of Susquehanna International Group, LLP; Alpha Wave Partners; Revolution; Merritt Way, LLC controlled and managed by partners of Dragoneer; Via Nova, an affiliate of General Atlantic; Virgo LI, Inc., investment arm of a foundation established by Yuri and Julia Milner in support of science; and NJJ Capital, the family office of Xavier Niel, a French entrepreneur and pioneer in telecommunications. ByteDance retains 19.9% of the Joint Venture.

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