Soundcore, Anker’s audio brand, has mostly lived in the budget-to-midrange world, but with its new Liberty 5 Pro earbuds, it’s aiming at the big guys. The two new earbuds — the Liberty 5 Pro and Liberty 5 Pro Max — use Anker’s new Thus chip, which has more processing power than previous Soundcore earbuds to try and compete with the chips found in Apple, Sony, and Bose products. And that extra processing power gives the Liberty 5 Pro the best in-call noise canceling I’ve heard in any earbuds.
Technology
Anker’s new earbuds’ call quality is ridiculously good
Previously, the highest-priced Soundcore earbuds (not counting the sleep buds) were the Liberty 4 Pro at $150, but the Liberty 5 Pro are $170 and the Liberty 5 Pro Max are $230. That’s reaching into AirPods Pro 3 territory. Price differences within a product line usually mean different earbud designs, like the open-ear AirPods 4 with ANC versus the sealed AirPods Pro 3. But the Liberty 5 Pro and 5 Pro Max earbuds are exactly the same. They have the same chip, 9.2mm drivers, microphone array, ANC performance, sound profile, battery life, IP55 rating, and overall features. The only difference is the case.
$170
The Good
- Incredible call quality
- Great ANC
- Useful case screen
The Bad
- Default sound profile needs tweaking
The 5 Pro case has an angled 0.96-inch TFT screen on the front that can be used to change settings like ANC, sound profiles, speak-to-chat, and Dolby head tracking. Everything that can be done on the screen can be done in the Soundcore app too, so it’s just preference if you want to take out the case or your phone.
The 1.78-inch AMOLED screen for the 5 Pro Max case is on its sliding top. In addition to the capabilities of the 5 Pro case, you can adjust the screen brightness or change the wallpaper, as well as access a feature that sets the 5 Pro Max apart from its less-expensive sibling: a microphone and an AI note-taking app. You can record audio directly to the case, which has 357MB of storage, then transfer it to your phone where you can generate a transcription and summary in the Soundcore app. (It does require a Soundcore account.)
The file can be edited in the Soundcore app or exported (audio as an MP3, and the transcript and summary as .txt, Markdown, .docx, or PDF file). The transcription can differentiate between different speakers and in my testing I found it to be very accurate, both with who was speaking and with what they were saying. If you’re someone who needs to record classes or meetings regularly it’s a useful feature, especially since it doesn’t require your headphones to be in. But beyond the larger screen, it’s the only major thing that sets the 5 Pro Max apart from the 5 Pro.
The earbuds look similar to the Bose Ultra Earbuds with a wide, chunky outer body, but they don’t feel that way in the ear. As opposed to the bulbous housing of the Bose, the Liberty 5’s housing slims down, allowing for a better fit while also making them easier to hold onto. They’re comfortable and feel very secure, and I was never concerned they would fall out, even when jumping around.
Out of the box, the Liberty 5 sound profile is on the bassy side, causing vocals — especially male vocals — to sound muddy. Snare hits sound dull and there’s sparkle missing from high-end sounds. By choosing your favorite sound clip tuning from a series of seven examples, you can adjust the earbuds to your preferences (there’s also an 8-band EQ if you’d rather use that). It fixed the issues I had with Soundcore’s default profile. There was still good bass response, but the lower mids were cleaned up and the high mids were boosted a bit, causing the whole sound to open up. Nick Drake’s acoustic guitar in “Pink Moon” shimmers more, as do the piano octaves, and his voice doesn’t get swallowed up by the lower guitar register as his voice descends at the end of the chorus vocal line. Compared to the AirPods Pro 3 my Soundcore profile was still heavier on the bass and didn’t have the same high-end response, but I enjoyed my music listening just as much. The Liberty 5 Pro support LDAC for high-res audio from devices that use the codec.
Adaptive noise-canceling performance is comparable to the AirPods Pro 3, and for $80 less, which is great. The Liberty 5 Pro let in a little bit more midrange than the AirPods, but it’s a very small difference. They ably handle low-end drones and will work well for long flights.
The most remarkable feature of the Liberty 5 Pro series, though, is its voice call capability. I have never heard a pair of earbuds or headphones handle ambient noise on a call this well. One time, my very enthusiastic son sang and yelled while jumping up and down in front of me and the person on the other end of the call heard none of it. During another call, arborists fed tree branches into a wood chipper right outside our open apartment window. The person on the other end had no idea.
I have a friend who’s also an audio reviewer, and I call him regularly to test call clarity on headphones and earbuds. He can’t remember the last time I sounded as natural on a call. And this was while a bunch of traffic, with some emergency vehicles, drove past as I walked the neighborhood. To see how they compare to the AirPods Pro 3, I would switch the earbuds without telling him which I was wearing, and he consistently said the Apple buds sounded muddy and more compressed.
The Liberty 5 Pro buds have a voice-control mode that responds quickly, although it’s not consistent when there’s conversation around you. I tried toggling between noise cancellation modes while my wife was on a Zoom call in the same room, and if she was talking I’d need to speak uncomfortably loudly for modes to change. What’s interesting — and a bit disconcerting — is that there’s no wake word needed. So instead of listening for just an activation phrase, it’s listening for 11 different possible phrases, including “Play Music,” “Volume Up,” “Reject Call,” and “Transparency Mode.”
For the call clarity alone, the Liberty 5 Pro series is an impressive step forward. If you mainly use your earbuds for calls, they are the best earbuds to get. While the AI recording and transcription on the Liberty 5 Pro Max case is interesting, unless you need it regularly, there’s no reason to spend the extra $60 over the Liberty 5 Pro. They have the same ANC performance, same sound profile — which is really good after using the customization questionnaire — and same incredible call quality. $170 might be more than Soundcore earbuds have been in the past, but the improvement is worth it, and if you’re not concerned with staying in Apple’s, Google’s, or Samsung’s ecosystems, the Liberty 5 Pro are an excellent option.
Photography by John Higgins / The Verge
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Chatting with AI can feel casual until the question gets personal. Maybe you want to ask about a health concern. Maybe you need help understanding a loan. Or maybe you want career advice without feeling like your question is sitting in a data file somewhere.
That is the idea behind Incognito Chat with Meta AI, a new private chat mode Meta says is coming to WhatsApp and the Meta AI app.
According to Meta, the feature creates a temporary AI conversation that is processed in a secure environment and not saved by default. Meta also says no one, including Meta, can read those conversations.
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META MEDICARE SCAM ADS TARGETING SENIORS FACE SCRUTINY
WhatsApp users may soon get a private AI mode as Meta introduces Incognito Chat, designed for temporary conversations that disappear by default. (Anna Barclay/Getty Images)
How Meta AI Incognito Chat works
Meta says Incognito Chat gives you a private space to talk with Meta AI. When you start one, the conversation becomes temporary. Your messages disappear by default, and Meta says the chat is processed in a way that keeps it invisible to anyone else. The big promise is simple: you can ask sensitive questions without leaving behind a saved AI chat history. Meta says the feature uses Private Processing, a system built on WhatsApp’s privacy technology. In plain terms, Meta says your request goes into a protected server environment where the AI can respond without exposing your messages to Meta, WhatsApp or outside parties.
Why this matters for personal AI questions
People already ask AI tools things they may never type into a public search bar. That could include a medical symptom, a financial worry, a relationship issue or a job decision. Those are exactly the kinds of questions where privacy matters most. Incognito Chat is Meta’s answer to a growing concern: AI can be useful, but people may hesitate when the topic feels too sensitive. If Meta’s system works as described, it could make AI feel less risky for those who want help but do not want a permanent record attached to every question.
What makes this different from other incognito modes
Meta is drawing a clear line between its new feature and other “incognito-style” AI modes. The company says some private modes may avoid saving a chat, while the service can still see the question and answer as they move through the system. Meta says Incognito Chat is built differently because conversations are processed in a secure environment that even Meta cannot access. That is a strong claim. It also means users should watch how clearly Meta explains the feature inside WhatsApp and the Meta AI app once it appears. Privacy promises only help when people understand what is happening before they type.
AI DATA CENTERS MAY SOON RIDE OCEAN WAVES
Meta plans to roll out Incognito Chat for WhatsApp and the Meta AI app, promising private AI conversations processed in a secure environment. (Marcin Golba/NurPhoto via Getty Images)
Sidechat with Meta AI is also coming
Meta also says another WhatsApp feature called Sidechat is planned for the coming months. Sidechat will let Meta AI help inside a WhatsApp chat while using the context of that conversation. Meta says it will be protected by Private Processing and will avoid disrupting the main chat. That could be useful if you want help writing a reply, summarizing a conversation or understanding what people are discussing. However, it also raises a practical question users will want answered clearly: when is AI looking at chat context, and how obvious will that be?
What this means to you
If you use WhatsApp and already ask AI for help, this could make those conversations feel more comfortable. The feature may be especially useful for sensitive questions you do not want stored in a normal AI chat history. It could also help people who avoid AI because they worry their questions are too personal. However, the feature is still rolling out over the coming months. So you may not see it right away. Also, you should wait to see exactly how Meta labels the feature inside the app and what controls users get at launch.
How to use Meta AI Incognito Chat safely
Once Incognito Chat becomes available, treat it as a privacy upgrade, not a magic shield.
1) Check that you are actually in Incognito Chat
Do not assume every Meta AI conversation is private. Look for the Incognito Chat label before asking anything sensitive.
2) Read the “How it works” screen
Meta says Incognito Chat will explain what happens to your messages. Take a moment to read that screen so you know what is private, what disappears and what is not saved.
3) Avoid sharing unnecessary personal details
Even in a private mode, you can often ask a useful question without giving your full name, address, account number or other identifying details.
4) Be careful with medical and financial advice
AI can explain options, but it should not replace a doctor, lawyer or financial professional when the stakes are high.
5) Review disappearing message behavior
Meta says messages are not stored or saved in chat history. Still, check how the feature explains disappearing messages once it appears on your device.
6) Keep WhatsApp updated
New privacy features often depend on the latest app version.
On iPhone: App Store > tap your profile picture > App Updates > look for WhatsApp. If it appears, tap Update. If it does not appear, no WhatsApp update is currently available.
On Android, go to Google Play Store > profile picture > Manage apps & device > Updates available > Update next to WhatsApp. Settings may vary depending on your Android phone’s manufacturer.
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Your phone holds your email, passwords, photos, banking apps and personal data. In this free, live online class, Kurt the CyberGuy will walk you step by step through simple phone security fixes you can do in real time. You’ll learn how to improve your privacy settings, spot the latest phone scams, use trusted security tools and walk away with a simple checklist to stay protected. Register here: CyberGuyLive.com
CHINA BLOCKS META AI DEAL OVER SECURITY CONCERNS
Meta says its new Incognito Chat for Meta AI will let WhatsApp users ask sensitive questions in temporary conversations that are not saved by default. (Marcin Golba/NurPhoto via Getty Images)
Kurt’s key takeaways
AI is becoming the place people go for answers they once saved for a close friend, a search box or a late-night spiral through online forums. That makes privacy a big deal. Meta’s Incognito Chat could be a meaningful step if it gives you a clear, temporary and truly private way to ask sensitive questions. The real test will be how easy it is to find, understand and use.
Would you ask an AI a deeply personal question if the app promised that even the company behind it could not read it? Let us know by writing to us at CyberGuy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
Its name might be dull and uninspired, but the Philips 24B2D5300 Business Monitor brings a novel feature I’ve never seen on a display before: screens on either side. The design will primarily benefit people who are constantly angling their computer screen so those on both sides of a desk can see it, like a car salesperson walking a buyer through configuration options or a doctor conferring with a patient. But there are some potential co-working applications, too.
Featuring back-to-back 23.8-inch LCD panels with a resolution of 1920 x 1080 at 120 Hz, the monitor can be connected to one or multiple devices using either a pair of power-delivering USB-C ports, or a pair of HDMI ports. In most scenarios it will be connected to a single computer with the same thing mirrored on both sides, but the dual displays can also be used as two extended displays with one side showing public-facing info and the other for private details. Repositioning the monitor could be tricky since it can’t be mounted to an articulated arm, but its base swivels 180-degrees so you can still spin it around to easily double-check what’s displayed on the other side.
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You open your inbox and see a billing alert. It claims you signed up for Geek Squad protection. The total is $489.99. There is a big button to pay now.
There is only one problem. You never signed up. That is where this scam starts. This email is built to create urgency. It pushes you to act before you think. Once you slow down and read it closely, the red flags show up everywhere.
Let’s look at the warning signs one by one.
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AMAZON RECALL TEXT SCAM COMES WITH RED FLAGS
Cybersecurity experts warn consumers not to click payment links or call phone numbers listed in suspicious billing emails claiming urgent charges or subscriptions. (David Paul Morris/Bloomberg via Getty Images)
First red flag: It doesn’t even use your name
The email is addressed to a generic recipient. There is no real personalization.
Legit companies almost always use your name if you have an account. They also reference past activity. This email does neither.
That tells you one thing. It was sent in bulk to thousands of people, hoping someone bites.
Second red flag: Too many companies in one email
This message mentions:
- Geek Squad
- QuickTax Billing
- Razorpay
That mix makes no sense. Geek Squad is tied to Best Buy. Razorpay is a payment processor based in India. “QuickTax Billing” is vague and not a known consumer brand in this context.
Real billing emails stay consistent. One company. One system. Clear branding. Scammers often mash names together to sound legitimate.
Third red flag: The fake urgency trap
The email says your account will be charged within 48 hours. That line is doing all the heavy lifting.
It creates pressure. It makes you feel like you need to act now. That is how people get pushed into clicking the payment button.
Legitimate subscriptions do not work this way. You do not get a random warning and a demand to pay through a new link.
Fourth red flag: The ‘Proceed to Pay’ button
The email asks you to complete your first transaction. That isn’t how subscriptions work. If you signed up, payment would already be processed.
This button likely leads to one of two things:
- A fake payment page that steals your card details
- A phishing site that collects your personal information
Either way, clicking it puts you at risk.
Fifth red flag: Strange wording and formatting
There are small details that matter:
- Random German word “Rechnung” appears in the invoice
- Awkward spacing and underscores show up in the text
- The tone feels off and inconsistent
These are signs of a template that has been reused and poorly edited. Real companies do not send billing emails like this.
Sixth red flag: The phone number
The email includes a support number with the (813) area code. This is a common scam tactic.
If you call, the scammer may:
- Pretend to cancel the charge
- Ask for remote access to your computer
- Walk you through a fake refund process
That “refund” process is where victims lose money.
Is the Razorpay email legit or part of a scam?
The email shows it came from subscriptions@razorpay.com. That sounds legitimate. Razorpay is a real payment platform. But here is the catch.
Scammers often abuse real services to send emails. They create accounts and send fake invoices through them. That makes the message look more credible.
So yes, Razorpay is real. This email is still a scam.
What Razorpay says about this scam email
Razorpay says the account tied to this email was never capable of processing real payments.
“Our preliminary review indicates that this merchant account was in test mode and not activated for live transactions on Razorpay. Payments cannot be processed in test mode, and any such transaction would not have gone through. The account was operating within a limited test environment (with a capped request limit) and has since been identified and disabled immediately. Razorpay has strict risk checks and compliance processes in place to detect and act against such misuse. We continue to monitor proactively and take swift action against any attempts to abuse the platform.”
While that may sound reassuring, it does not make the email harmless. Scammers are not relying on the payment itself to go through. They are using familiar branding to make the message feel legitimate. That credibility is what pushes people to click the “Proceed to Pay” button or call the phone number, where the real scam begins. In many cases, victims who call are pressured into sharing personal information or giving remote access to their devices. Others may be redirected to a different payment method outside the platform. The goal is to get you to click or call so the scam can move forward.
Why are you getting this scam email?
There is no special reason. This type of scam is sent to massive lists of email addresses. Some are scraped online. Others come from past data breaches.
The scammers are not targeting you personally. They are playing a numbers game. All they need is a small percentage of people to respond.
We reached out to Razorpay and Best Buy, which owns Geek Squad, for comment, but did not hear back before our deadline.
IS THAT TRAFFIC TICKET TEXT A SCAM OR REAL?
Scammers are using real company names like Geek Squad and Razorpay to make fraudulent billing emails look legitimate and pressure victims into acting quickly. (Daniel Acker/Bloomberg via Getty Images)
What this Geek Squad billing scam is trying to do
There are two main goals:
- Get you to click the payment link
- Get you to call the number
Both paths lead to the same outcome. They want your money or your personal data. The $489 price isn’t random. It is high enough to scare you. It is also believable enough to feel real.
What you can learn from this scam email
This email checks almost every classic scam box:
- Unexpected charge
- Urgency
- Confusing branding
- Payment link
- Support number
Once you know the pattern, you start to see it everywhere.
Ways to stay safe from billing scam emails
Start with a simple rule. Never act directly from the email.
Instead:
- Go to the company’s official website yourself
- Log into your account and check for charges
- Ignore phone numbers listed in suspicious emails
Also:
- Do not click payment links you did not expect
- Do not download attachments from unknown senders
- Mark these emails as spam to train your inbox
Watch for warning signs:
- Check the sender’s full email address, not just the display name
- Look for generic greetings or missing personal details
- Be cautious of urgent language pushing you to act fast
Protect your information:
- Never give remote access to your computer to someone who contacts you unexpectedly
- Do not share passwords, verification codes or banking details over the phone or email
- Consider using a data removal service to limit how much of your personal information is exposed online, which can reduce your risk of being targeted by scams like this. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com
If you already clicked or responded:
- Contact your bank or credit card company right away
- Change your passwords, especially for email and financial accounts, and consider using a password manager to create and store strong, unique passwords. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com
- Use strong antivirus software to scan your device and remove any potential threats
If you are unsure, pause. Scammers rely on speed. You protect yourself by slowing down.
FAKE TRAFFIC VIOLATION TEXT SCAM USES QR CODES TO STEAL PAYMENT INFO
A fake Geek Squad billing email is targeting inboxes with a bogus $489.99 charge and a “Proceed to Pay” button designed to steal personal information. (Smith Collection/Gado/Getty Images)
Kurt’s key takeaways
This email looks convincing at a glance. It uses real brand names and a polished layout. That is what makes it dangerous. But when you read it carefully, it falls apart. No name. Conflicting companies. Pressure to pay. Strange formatting. Those details matter. The more familiar you are with these tactics, the harder it becomes for scammers to trick you.
If a message can look this real and still be fake, how confident are you that the next one in your inbox is safe? Let us know by writing to us at CyberGuy.com.
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