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Fake Geek Squad billing scam email: Red flags and how to avoid

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Fake Geek Squad billing scam email: Red flags and how to avoid

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You open your inbox and see a billing alert. It claims you signed up for Geek Squad protection. The total is $489.99. There is a big button to pay now.

There is only one problem. You never signed up. That is where this scam starts. This email is built to create urgency. It pushes you to act before you think. Once you slow down and read it closely, the red flags show up everywhere.

Let’s look at the warning signs one by one.

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AMAZON RECALL TEXT SCAM COMES WITH RED FLAGS

Cybersecurity experts warn consumers not to click payment links or call phone numbers listed in suspicious billing emails claiming urgent charges or subscriptions. (David Paul Morris/Bloomberg via Getty Images)

First red flag: It doesn’t even use your name

The email is addressed to a generic recipient. There is no real personalization.

Legit companies almost always use your name if you have an account. They also reference past activity. This email does neither.

That tells you one thing. It was sent in bulk to thousands of people, hoping someone bites.

Second red flag: Too many companies in one email

This message mentions:

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  • Geek Squad
  • QuickTax Billing
  • Razorpay

That mix makes no sense. Geek Squad is tied to Best Buy. Razorpay is a payment processor based in India. “QuickTax Billing” is vague and not a known consumer brand in this context.

Real billing emails stay consistent. One company. One system. Clear branding. Scammers often mash names together to sound legitimate.

Third red flag: The fake urgency trap

The email says your account will be charged within 48 hours. That line is doing all the heavy lifting.

It creates pressure. It makes you feel like you need to act now. That is how people get pushed into clicking the payment button.

Legitimate subscriptions do not work this way. You do not get a random warning and a demand to pay through a new link.

Fourth red flag: The ‘Proceed to Pay’ button

The email asks you to complete your first transaction. That isn’t how subscriptions work. If you signed up, payment would already be processed.

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This button likely leads to one of two things:

  • fake payment page that steals your card details
  • phishing site that collects your personal information

Either way, clicking it puts you at risk.

Fifth red flag: Strange wording and formatting

There are small details that matter:

  • Random German word “Rechnung” appears in the invoice
  • Awkward spacing and underscores show up in the text
  • The tone feels off and inconsistent

These are signs of a template that has been reused and poorly edited. Real companies do not send billing emails like this.

Sixth red flag: The phone number

The email includes a support number with the (813) area code. This is a common scam tactic.

If you call, the scammer may:

  • Pretend to cancel the charge
  • Ask for remote access to your computer
  • Walk you through a fake refund process

That “refund” process is where victims lose money.

Is the Razorpay email legit or part of a scam?

The email shows it came from subscriptions@razorpay.com. That sounds legitimate. Razorpay is a real payment platform. But here is the catch.

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Scammers often abuse real services to send emails. They create accounts and send fake invoices through them. That makes the message look more credible.

So yes, Razorpay is real. This email is still a scam.

What Razorpay says about this scam email

Razorpay says the account tied to this email was never capable of processing real payments.

“Our preliminary review indicates that this merchant account was in test mode and not activated for live transactions on Razorpay. Payments cannot be processed in test mode, and any such transaction would not have gone through. The account was operating within a limited test environment (with a capped request limit) and has since been identified and disabled immediately. Razorpay has strict risk checks and compliance processes in place to detect and act against such misuse. We continue to monitor proactively and take swift action against any attempts to abuse the platform.”

While that may sound reassuring, it does not make the email harmless. Scammers are not relying on the payment itself to go through. They are using familiar branding to make the message feel legitimate. That credibility is what pushes people to click the “Proceed to Pay” button or call the phone number, where the real scam begins. In many cases, victims who call are pressured into sharing personal information or giving remote access to their devices. Others may be redirected to a different payment method outside the platform. The goal is to get you to click or call so the scam can move forward.

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Why are you getting this scam email?

There is no special reason. This type of scam is sent to massive lists of email addresses. Some are scraped online. Others come from past data breaches.

The scammers are not targeting you personally. They are playing a numbers game. All they need is a small percentage of people to respond.

We reached out to Razorpay and Best Buy, which owns Geek Squad, for comment, but did not hear back before our deadline.

IS THAT TRAFFIC TICKET TEXT A SCAM OR REAL?

Scammers are using real company names like Geek Squad and Razorpay to make fraudulent billing emails look legitimate and pressure victims into acting quickly. (Daniel Acker/Bloomberg via Getty Images)

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What this Geek Squad billing scam is trying to do

There are two main goals:

  • Get you to click the payment link
  • Get you to call the number

Both paths lead to the same outcome. They want your money or your personal data. The $489 price isn’t random. It is high enough to scare you. It is also believable enough to feel real.

What you can learn from this scam email 

This email checks almost every classic scam box:

  • Unexpected charge
  • Urgency
  • Confusing branding
  • Payment link
  • Support number

Once you know the pattern, you start to see it everywhere.

Ways to stay safe from billing scam emails

Start with a simple rule. Never act directly from the email.

Instead:

  • Go to the company’s official website yourself
  • Log into your account and check for charges
  • Ignore phone numbers listed in suspicious emails

Also:

  • Do not click payment links you did not expect
  • Do not download attachments from unknown senders
  • Mark these emails as spam to train your inbox

Watch for warning signs:

  • Check the sender’s full email address, not just the display name
  • Look for generic greetings or missing personal details
  • Be cautious of urgent language pushing you to act fast

Protect your information:

  • Never give remote access to your computer to someone who contacts you unexpectedly
  • Do not share passwords, verification codes or banking details over the phone or email
  • Consider using a data removal service to limit how much of your personal information is exposed online, which can reduce your risk of being targeted by scams like this. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com

If you already clicked or responded:

  • Contact your bank or credit card company right away
  • Change your passwords, especially for email and financial accounts, and consider using a password manager to create and store strong, unique passwords. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com
  • Use strong antivirus software to scan your device and remove any potential threats

If you are unsure, pause. Scammers rely on speed. You protect yourself by slowing down.

FAKE TRAFFIC VIOLATION TEXT SCAM USES QR CODES TO STEAL PAYMENT INFO

A fake Geek Squad billing email is targeting inboxes with a bogus $489.99 charge and a “Proceed to Pay” button designed to steal personal information. (Smith Collection/Gado/Getty Images)

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Kurt’s key takeaways

This email looks convincing at a glance. It uses real brand names and a polished layout. That is what makes it dangerous. But when you read it carefully, it falls apart. No name. Conflicting companies. Pressure to pay. Strange formatting. Those details matter. The more familiar you are with these tactics, the harder it becomes for scammers to trick you.

If a message can look this real and still be fake, how confident are you that the next one in your inbox is safe? Let us know by writing to us at CyberGuy.com.

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  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.

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Nothing cancels this year’s CMF phone due to RAM prices

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Nothing cancels this year’s CMF phone due to RAM prices

Nothing’s next budget phone is the latest victim of RAMageddon. As 9to5Google reports, Nothing co-founder Akis Evangelidis announced in a post on X that a follow-up to the CMF Phone 2 Pro won’t be coming this year:

We were working on a successor but with memory prices where they are right now, we can’t build a phone that feels like a genuine step forward at a price that makes sense for CMF. As a result, we’ve decided not to launch a new CMF phone this year.

Last week, Nothing CEO and co-founder Carl Pei also said the RAM shortage has impacted the cost of the company’s mid-range phone, stating, “For Phone 4A, memory costs doubled between when we decided to build the device and when it launched. They’ve doubled again since.” According to Pei, “memory is now the most expensive component in a smartphone.” Nothing is far from the only company facing RAM pricing challenges — earlier this week, Tim Cook announced Apple will be raising prices, saying “the situation has become unsustainable.”

While there won’t be a new CMF phone this year, Evangelidis added in his post that CMF still has “several new products launching as well as some entirely new categories.” He also hinted that “the smartphone launch season at Nothing isn’t over yet.”

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China’s brain chip breakthrough raises big questions

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China’s brain chip breakthrough raises big questions

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A coin-sized brain chip in China could help people with paralysis control devices using their thoughts. China has approved a brain-computer interface called NEO for commercial medical use in certain patients with paralysis caused by spinal cord injuries. That moves brain-chip technology out of research trials and closer to real-world medical care.

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Developed by researchers at Tsinghua University and Shanghai-based Neuracle Technology, NEO sits under the skull but rests on the brain’s protective outer layer rather than piercing deep into brain tissue. That design could make it less invasive than some competing implants.

For patients who have lost movement, this kind of technology could be life-changing. It could help restore a level of independence that once felt out of reach. But here’s where we need to slow down a bit. If a brain chip can turn your brain signals into digital commands, we need to ask who controls that data and how well it is protected.

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BRAIN IMPLANT ENABLES ALS PATIENT TO COMMUNICATE USING AI

China’s NEO brain implant could help some paralysis patients control devices, like prosthetic hands, with their thoughts while raising concerns over brain data privacy. (Tsinghua University)

What is China’s NEO brain chip?

NEO is a brain-computer interface, often called a BCI. These systems read brain activity and translate it into commands for an external device. In this case, the implant uses sensors placed near the brain’s motor-control area. Those signals can help a patient operate equipment such as a robotic glove or computer interface.

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What makes NEO especially notable is its placement. Brain-computer interfaces can be designed in different ways, and some go deeper into the brain than others. The company most people know in this space is Neuralink, the brain-chip startup co-founded by Elon Musk. Its implant uses tiny threads that enter the brain’s cortex. NEO takes a less invasive approach by placing electrodes on the dura mater, which is the protective membrane around the brain.

That design matters because every brain implant carries medical risk. Surgery can cause bleeding, swelling, infection or tissue damage. Even a small complication in the wrong part of the brain can affect speech or movement.

China’s approval does not mean brain chips are suddenly available for anyone who wants one. This remains a medical device for a narrow group of patients. Right now, the focus centers on helping people with severe paralysis regain some digital or assisted movement control.

Why China’s brain chip breakthrough matters

The medical upside here is hard to deny. More than three billion people worldwide live with neurological conditions, according to the World Health Organization. That includes people dealing with stroke, epilepsy, Parkinson’s disease, spinal cord injuries and other serious conditions.

For someone who has spent years unable to move freely or communicate easily, even a small amount of restored control could feel enormous. That is why brain-computer interfaces are getting so much attention. They could give some patients a new way to interact with the world around them.

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Neuralink has already shown what that can look like in real life. Audrey Crews, a Neuralink trial participant who has been paralyzed for years, publicly shared that she wrote her name using the implant by controlling her computer.

ELON MUSK SHARES PLAN TO MASS-PRODUCE BRAIN IMPLANTS FOR PARALYSIS, NEUROLOGICAL DISEASE

How China’s brain chip compares with Neuralink

Elon Musk’s Neuralink has attracted most of the public attention in the U.S. brain-chip race. Musk has talked openly about restoring movement, helping people communicate and one day addressing vision loss.

Neuralink received approval to begin human trials, and more than 20 people have reportedly received its implant through testing. However, it has not received broad FDA approval for general commercial use.

China’s NEO approval puts a different kind of pressure on the field. It shows that China wants to move brain-computer interface technology into its health system and build a major industry around it.

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This also fits a larger pattern. China has made BCI development part of its strategic technology push. The country wants breakthroughs by 2027 and a globally competitive brain-computer interface industry by 2030.

The coin-sized NEO brain chip rests on the brain’s protective outer layer, making it less invasive than implants that pierce brain tissue. (Tsinghua University)

Why brain chip privacy is such a big concern

We already worry about phones listening, apps tracking location and smart TVs collecting viewing habits. Brain-computer interfaces take that concern to another level.

A BCI collects signals from the nervous system. Today, that may mean decoding movement intent, such as whether a patient wants to move a cursor left or right. But as the technology improves, the data could become more sensitive.

That raises some big questions. Who owns the brain data? Can it be sold, shared or used to train AI systems? Could an insurer, employer or government ever demand access? What happens if a company changes its privacy policy after the implant becomes part of someone’s daily life?

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Those questions sound dramatic until you remember how many connected devices began as conveniences and turned into data pipelines.

A brain chip designed for medical help should not become another ad platform, another surveillance tool or another database waiting to be breached.

YOUR HEALTH DATA IS BEING SOLD WITHOUT YOUR CONSENT

Could hackers target brain-computer interfaces?

This is where the whole brain-chip conversation gets very serious. Any device that connects to a computer raises security questions. A brain-computer interface raises even bigger ones because it deals with signals from your body and, in some cases, the devices that help you move or communicate.

The concern here is someone getting access to neural data, device settings or the commands moving between the implant and outside equipment. Think about that for a second. If a brain chip helps someone control a robotic hand, a wheelchair or a communication device, a security failure could affect far more than privacy. It could affect that person’s independence and safety. That to me is scary.

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Companies building these devices need to treat cybersecurity like part of the surgery, not some software update they figure out later. Encryption, strict access controls, medical-grade testing and clear update policies should be baked in from day one.

And because a brain implant may stay inside a person’s body for years, long-term support has to be part of the deal. No one should end up with an outdated implant in their head because a company moved on to the next big product launch.

What China’s brain chip means to you

For now, this technology is geared toward patients with serious medical needs. So, no, most of us are not lining up for a brain chip anytime soon. But this should still get your attention.

We already give up a lot of personal data through our phones, watches, cars and smart home devices. A brain implant takes that to a whole different level because the data comes from inside the body. That is about as personal as it gets.

Before this technology moves beyond hospitals and medical trials, patients need plain answers before they agree to anything. They should know who can access the data, how long it gets stored, whether it can be shared and whether it can help train AI systems.

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The medical potential here is incredible. Helping someone regain control or communicate again could change a life. But the privacy protections need to be just as strong as the technology itself.

NEURALINK BRAIN IMPLANT HELPS ARIZONA MAN REGAIN CONTROL OF HIS LIFE

Brain-computer interfaces, like Neuralink, pictured here, could restore independence for some patients, but experts say neural data needs strong privacy and cybersecurity protections. (Neuralink)

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Kurt’s key takeaways

China’s NEO brain chip could be a huge step forward for people living with paralysis. If this technology helps someone regain control or communicate again, that is powerful. But I also think we need to be very careful here. Once a device connects your brain signals to outside technology, the privacy stakes change fast. We are talking about data tied to your nervous system. That to me is the line we need to watch closely. Brain chips could do incredible good. But companies and governments need clear limits before this technology moves any further into everyday life. The promise is real. So are the risks. And when the data comes from inside your own head, “trust us” will never be enough.

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Would you ever consider a brain implant if it could restore movement or communication, or does the privacy risk feel too personal to accept? Let us know by writing to us at CyberGuy.com.

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  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.

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NASA selects Eric Schmidt’s rocket company for a 2028 mission to Mars

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NASA selects Eric Schmidt’s rocket company for a 2028 mission to Mars

Relativity Space, the rocket company led by former Google executive Eric Schmidt, was picked to launch NASA’s Aeolus payload to Mars in 2028, as reported earlier by TechCrunch. Under a new public-private partnership, Relativity Space will provide the “spacecraft, rocket, and cruise operations” to fly Aeolus to Mars, where the payload will “provide the first integrated, daily, global view of Martian winds, temperatures, dust, and clouds.”

The Aeolus payload will have four instruments on board for studying the Martian atmosphere, which NASA says will “directly inform entry, descent, and landing systems and support safer, more predictable mission planning for astronauts.”

Schmidt, who served as CEO of Google from 2001 to 2011, became Relativity Space’s CEO in 2025, a couple of years after it launched the “world’s first 3D-printed rocket,” Terran 1, which failed shortly after launch. Relativity Space’s larger Terran R rocket isn’t scheduled to have its first launch until later this year.

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