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A24’s Problemista is a surreal fairy tale about finding the people who truly see you

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A24’s Problemista is a surreal fairy tale about finding the people who truly see you

Each of comedian Julio Torres’ projects has spoken to his ability to tell stories that are shaped by both his distinct imagination and a deep understanding of the hyperspecific idiosyncrasies that make odd people interesting. In SNL sketches like “Wells For Boys,” and his short-lived HBO series Los Espookys, Torres created windows into absurdist worlds meant to seem like places you might only visit in your dreams. But with A24’s Problemista which he wrote, directed, and stars in — Torres uses his creative powers to paint a picture whose beauty is rooted in how real and emotionally honest it feels.

Inspired by Torres’ own experience immigrating to the US, Problemista tells the story of Alejandro, an aspiring toymaker from El Salvador who travels to America in hopes of fulfilling his dreams of working for Hasbro. As the only child born to artist Dolores (Catalina Saavedra), Alejandro grows up experiencing their small pocket of the world as a magical, vibrant place that nourishes his unique imagination. When a young Alejandro (Logan J. Alarcon-Poucel) wishes for a life-size, castle-like playhouse where he can contemplate his feelings, Dolores uses her talents to make his dream real — not just because she can but also because she wants him to understand that he, too, is capable of transforming ideas into reality. 

Dolores also wants Alejandro to know that she’ll always love him and support his choices, which her dreams tell her will one day lead him to great things. But when the time finally comes for Alejandro to set out on his own, Dolores cannot help but feel like she’s sending him off into a world that isn’t good enough for a soul as sensitive as his.

Through both Katie Byron’s impeccably offbeat production design and voiceover narration from Isabella Rossellini, Problemista clues you into how, more than being a simple chronicle of Alejandro’s journey to America, it’s really a kind of fairy tale about a profoundly sensitive and sheltered man discovering what it means to chase one’s passions.

Getting to New York City and finding a place to stay are important steps on Alejandro’s path to Hasbro, where he hopes his ideas for social-media-obsessed Cabbage Patch Kids and psychologically manipulative Barbies might land him an entry-level gig. Hopes don’t exactly pay the bills, though. And as an immigrant, Alejandro’s ability to stay in the US is contingent upon finding a job willing to sponsor him before his time runs out. It’s necessity more than anything else that leads to Alejandro working at a cryogenics startup specializing in deep-freezing artists like Bobby (RZA) who want to wake up centuries into the future. But it seems to be fate that introduces Alejandro to Bobby’s ferociously belligerent art critic wife Elizabeth (Tilda Swinton) the very same afternoon he’s fired.

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While the whimsical atmosphere of playfulness that Problemista leads with never really fades away, it becomes much more unhinged once Elizabeth enters the picture with a proposal for Alejandro to become her newest in a seemingly long line of overworked assistants. In Elizabeth — a living reality distortion field whose fuse is as short as her outfits are loud — Alejando can see a woman in mourning who ultimately wants to be seen and heard more than she actually wants to fight. But shouting is Elizabeth’s default mode, and while most people experience her rageful outbursts as ordinary temper tantrums, Alejandro visualizes them as a series of battles between a bloodthirsty monster and her helpless victims.

Though Problemista’s flights of fancy bring a levity to the film, their strength lies in how powerfully they illustrate the more complex, serious ideas Torres is exploring with his script, like the ways in which the US’s visa system makes it extraordinarily difficult for immigrants to build new lives and thrive in the country. Dealing with Elizabeth and her quest to track down a series of Bobby’s egg-focused paintings is its own kind of hell that would make anyone want to dissociate. But it pales in comparison to the anxiety Alejandro lives with knowing that he’s just days away from being deported.

Even with sympathetic case workers like Khalil (Laith Nakli) rooting for him, without money, there’s no way for Alejandro to escape from the immigration system’s never-ending fees or the overdraft charges that plague his bank account. And the more time Alejandro spends trying to navigate the unfairly designed maze of near-poverty, the more he finds himself turning to the embodiment of Craigslist (Larry Owen) to find extra low-paying side hustles.

Problemista quietly weaves many of its narrative threads together in clever ways — Elizabeth is the cave-dwelling monster who haunts Dolores’ dreams, for example, and the critic’s power to will things into existence (by bullying people) reminds Alejandro of his mother’s knack for translating rough sketches into three-dimensional works of art. 

But the film sometimes feels more like an ensemble of complementary stories rather than a singular narrative (which isn’t necessarily a knock against) because of how much time the film spends with side characters, pulling the focus away from Alejandro. Together, Swinton and Torres are a storm of delightful eccentricities that belie their characters’ shared yet distinct emotional vulnerabilities. As Alejandro and Elizabeth grow closer, Problemista’s forays into the absurd become even more intense and fantastical to emphasize how they represent the truth of what something is. 

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Those truths are often so terrifying that people don’t want to see them. But Problemista emphasizes how healing it can be to confront them through art and by trying to build meaningful connections with others even when the task seems impossible.

Problemista also stars Greta Lee, Spike Einbinder, Kelly McCormack, Megan Stalter, Charlene Incarnate, Martine Gutierrez, and Carlos E. Navedo. The film hits theaters nationwide on March 22nd.

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Roblox: all the news about the popular social and gaming platform

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Roblox: all the news about the popular social and gaming platform

Roblox is a massive app — as of September 2023, Roblox says it has more than 65 million daily active users — and it’s becoming an increasingly interesting platform to watch amid growing competition from social and metaverse platforms like Epic Games’ Fortnite and Meta’s Horizon Worlds.

Here’s all of our coverage of Roblox.

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Tax scam alert: How to protect yourself and your tax refund

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Tax scam alert: How to protect yourself and your tax refund

Tax season is upon us, and while many of you are preparing to file your returns, it’s crucial to be aware of the ever-evolving world of tax scams. 

This year, it’s more important than ever to stay informed and on your guard. 

New research by McAfee, a cybersecurity company, has shed light on how common these scams are and what kind of scams they are, revealing some surprising trends and highlighting the importance of protecting yourself.

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Scam written on tax forms (Kurt “CyberGuy” Knutsson)

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How Americans file and pay taxes in 2025

Before diving into the scams, let’s look at how people are handling their taxes these days. The McAfee research indicates that:

  • A little more than half of Americans (53%) are e-filers, taking the online route through tax software or IRS Free File
  • Nearly a third (31%) rely on professional tax preparers
  • The vast majority (60%) handle payments and refunds electronically
  • A large portion (52%) still receive their W-2s and 1099s the old-fashioned way: in the mail
  • While others (31%) log in to payroll service portals (e.g., ADP, Workday, Paychex) to retrieve them
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Illustration of tax prep tools (Kurt “CyberGuy” Knutsson)

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The unsettling reality of tax scams

The reality is that tax scams are more prevalent than we might prefer to acknowledge. Nearly one in four individuals (23%) say they know someone or have personally fallen victim to such scams. Let’s break down who’s being affected and how.

  • Young adults (18-24): This group is, surprisingly, the most likely to fall victim to scams. They are also most likely to have their information compromised via Instagram and WhatsApp.
  • Older adults (65-74): On the other end of the spectrum, older adults are the least likely to have encountered tax scams.
  • Gender differences: Young men are significantly more likely to lose money to scams than young women.

And when people do lose money, the amounts can be substantial:

  • 81% lost over $500
  • 51% lost over $1,000
  • A sobering 5% lost over $10,000
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Scam written on a tablet surrounded by cash (Kurt “CyberGuy” Knutsson)

THE HIDDEN COSTS OF FREE APPS: YOUR PERSONAL INFORMATION 

Demands and threats: What scammers want

Scammers use a variety of tactics to trick people into giving up their money or personal information. The research shows that many people have received suspicious messages claiming to be from the IRS or a state tax authority via:

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  • Phone calls (30%)
  • Text messages (27%)
  • Facebook/Facebook Messenger (5%)
  • WhatsApp (3%)
  • Instagram/Instagram Direct Messages (2%)

These messages often include demands for:

  • Social Security numbers or tax identification numbers (40%)
  • Immediate payment of back taxes (27%)
  • Bank account numbers (18%)
  • Credit/debit card information (17%)

It’s important to note that the IRS generally doesn’t initiate contact via phone, text or social media to demand immediate payment.

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A woman preparing her taxes (Kurt “CyberGuy” Knutsson)

THE TAXING TRUTH: A STATE-BY-STATE ANALYSIS OF TAX TIME TRICKERY

Who’s being targeted by which scam?

Different age groups are targeted with different scams. Here’s the breakdown.

  • Older adults (65-74): This group is heavily targeted by payment scams, such as demands for back taxes or fake tax refund schemes.
  • Middle-aged (35-54): This group is targeted by a mix of identity theft and payment scams, like requests for Social Security numbers or demands for back tax payments.
  • Younger adults (18-24): Scammers often seek personal information from this group, like birth dates and bank account numbers.
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A woman working on her taxes (Kurt “CyberGuy” Knutsson)

The cost of falling for scams

Many people have received emails or texts about their “tax refund” or “tax refund e-statement” with a link. A large portion of people (39%) clicked on these links. It’s definitely alarming how many people end up falling for these scams. 

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

Almost 40% of people who get a scam message or call actually send the scammer money. Younger adults are particularly vulnerable; more than half of 18- to 24-year-olds know someone who’s paid up. When people click those tempting links about tax refunds or e-statements, they’re playing a risky game: Almost 40% of people clicked on that email or text message, and that’s where scammers can really get you.

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A woman working on her taxes (Kurt “CyberGuy” Knutsson)

AI’s role in the future of tax scams

Looking ahead, AI is making scams even scarier. A whopping 87% of people are worried about AI’s role in creating realistic tax scams, but only 40% feel confident they could spot a deepfake from the IRS. As a result, many people (41%) are second-guessing real tax communications. In fact, more than half of people say the tax scam messages they’ve received this year are more sophisticated or realistic than last year. It’s no wonder that most people are concerned about tax fraud this season. 

“Tax scammers are getting smarter, and many are using AI to make their tricks more convincing than ever, just when people are feeling the most pressure to file quickly,” said Abhishek Karnik, head of threat research at McAfee. “While not every scam uses AI, we predict a rise in more sophisticated, social engineering-focused tax fraud tactics as access to AI tools increases, including fraudulent emails, phone calls that use AI-generated audio and fake tax prep websites, making it easy for even the savviest filers to slip up.”

How to protect yourself from tax scams

OK, so the scam landscape looks pretty grim. What can you do to stay safe? Here are some practical steps to protect yourself.

1. Be skeptical of unsolicited contact: Remember that the IRS will never contact you via phone, email, text or social media to demand immediate payment or request personal information.

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2. Avoid clicking suspicious links; use strong antivirus software: Do not click on links in emails or texts from unknown senders. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

3. Guard your personal information: Protect your Social Security number, bank account details and other sensitive data carefully.

4. Create strong, unique passwords: Be sure to use strong passwords on financial and tax websites. Make sure each password is unique, especially for financial accounts. Get more details about my best expert-reviewed password managers of 2025 here.

5. Enable two-factor authentication: This adds an extra layer of security to your accounts that will prevent a hacker from getting into your accounts.

6. Invest in personal data removal services: These services monitor your personal information and alert you to potential fraud. While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.

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7. Don’t respond to texts/calls from unknown sources: Whatever you do, don’t respond to texts/calls from unknown sources whatsoever.

8. Trust your gut: If something feels off, it probably is. Verify information independently by contacting the IRS or your state tax authority directly.

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Kurt’s key takeaways

Tax season doesn’t have to be a stressful time filled with worry. By staying informed, being on your guard and taking simple steps to protect yourself, you can confidently navigate the tax landscape and avoid falling victim to these scams. Be skeptical, be careful and always remember that when it comes to your taxes, it’s always better to be safe than sorry.

Have you or someone you know been targeted by a tax scam? Let us know by writing us at Cyberguy.com/Contact.

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For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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Our first look at Apple’s sky blue MacBook Air

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Our first look at Apple’s sky blue MacBook Air

Aside from a new color, the M4 MacBook Air looks a whole lot like last year’s model. And we’ve got the hands-on experience and pictures to prove it.

Apple’s got five main updates for its refresh of the 13- and 15-inch MacBook Airs for 2025. First, it’s got a similar M4 chip to the base 14-inch MacBook Pro, though here it starts with a 10-core CPU and 8-core GPU. Also inherited from the MacBook Pros, the Airs now use the 12-megapixel Center Stage webcam that’s wider and can track you within the frame. And you can now (finally) use two external monitors and keep the lid open, essentially giving you a fancy triple-monitor setup with the lowly MacBook Air.

As for that new color option, sky blue, it replaces space gray. Starlight, silver, and midnight are still around from last year (and midnight is unchanged, so expect some fingerprint smudginess). The new blue is a very pale metallic finish. You could mistake it for a silver if you didn’t see them side-by-side. I think the best way I could describe it is 2003 Toyota Matrix blue. In other words, it’s nice but not blue enough. Apple should call it non-committal blue.

But the fifth thing that’s new for the MacBook Air, and likely the one many of us will care most about, is that it starts at a lower price. The 13-inch model starts at $999 while the 15-inch starts at $1,199. This is actually a return to form for the 13-inch, which used to start at that price before an increase during the M2 generation. The M4 Air may be an otherwise subtle chip-bump of an upgrade with a new bland-ish metallic finish, but $100 off makes all the difference.

In addition to our hands-on with the MacBook Air we also got our first look at the new Mac Studio duo, one with the M4 Max chip and one with a new, all-out M3 Ultra. The Studios don’t look any different, but the changes inside are pretty major for hardcore pros doing some heavy-duty creative work or local AI stuff.

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Apple’s new Macs and iPads are due out next week and already up for order. Check out our smattering of photos.

Mac Studio M4 Max / M3 Ultra

Photography by Antonio G. Di Benedetto / The Verge

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