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PSC Investigating Utility Service Outage Notification Systems – West Virginia Public Broadcasting

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PSC Investigating Utility Service Outage Notification Systems – West Virginia Public Broadcasting


West Virginia’s Public Service Commission has ordered 14 regulated state utilities and cable providers to explain how they notify their individual affected customers of service outages and what plans they have, if any, to add, expand, modify, or improve notification systems 

The order also asks the utilities to describe any technical or physical barriers that exist to providing electronic notifications by email or text message; and describe procedures in place to notify mass communication media of outages.

PSC Consumer Advocate Robert Wiliams said different utilities have different capabilities to identify outages.

“When you have a massive storm that blows through, it takes them a while to identify what areas have been hit the worst and where they have outages, electric utilities can see things a little bit easier,” Williams said. “The commission is trying to get a feel for their methodology and get some clarifications on that. When you have a water outage, that’s something that sometimes may not be noticed until they’re doing the work.” 

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Williams said power companies notify their customers by texts or emails with contact information on file.  But with gas and water utilities, a mass outage like the recent one on Charleston’s West Side, he said there’s not always underground technology to tell them when certain areas are out.  

“When you have a gas system buried in the ground and the water systems are out, these lines are 100 years old,” Williams said. “They don’t have the telemetry in the ground to give them that kind of detailed information.” 

Williams said as technology constantly improves, the PSC is working to get a gauge on better informing the public of a service outage. 

“As you upgrade collector systems where you have more feedback information provided along the line, you can identify the individual customers that are out and the individual lines that are down a little bit better,” Williams said. “Right now, they have people that call in and their calling centers might get overwhelmed. With a mass outage like they had during the recent storms, it takes a while to notify, but you want to get the best information out as quickly as you can to the affected customers.”

West Virginia Rural Water Association, West Virginia Municipal League, and the West Virginia Internet and Television Association were provided copies of the order so they can inform their members of the general investigation.

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Susan Economou is the deputy executive director of the West Virginia Municipal League. She said cities in the municipal league that are running utilities are already required to have notifications for boil water advisories and other issues with their utilities. 

“We will forward the information of the investigation to our members,” Economou said. “So they can be involved in that and keep up with what’s going on, even though they’re not the named utilities in the order.”

Economou said utilities advancing communications technology for service outages can come with a price.

“There’s always that balance of, we could have a huge state of the art communication system and everyone’s rates would go up to pay for it,” Economou said. “There is that balance of trying to keep everything modern but also be conscious of what the ratepayers are going to have to do to absorb any of those extra costs.” 

To see the PSC order and a listing of the West Virginia utilities involved, click here. 

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West Virginia angler turns lifelong fishing passion into 24-season TV show

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West Virginia angler turns lifelong fishing passion into 24-season TV show


BRIDGEPORT, W.Va (WDTV) – Curtis Fleming hosts Fly Rod Chronicles, promoting state tourism through fishing adventures.

“My father and mother took me down to Cherokee, North Carolina. And we went down there and stayed on the reservation. And I’ve got an actual picture of me catching my first fish. And I was two years and a month old. And then we started going somewhere in West Virginia every weekend. That it was nice. And that’s where I really got the deep, deep love,” Fleming said.

His love for fishing started at a young age and continued through adolescence.

Early mentors shaped outdoor passion

“In middle school, and they had the outdoor club. And we had some of the greatest mentors in the world. I mean, you know, Joe Leonetti, his name is up on the wall at the gymnasium in the new middle school that he wasn’t even at, you know. And like Al Lanzi and these guys would give up their time and take us all up to Spruce Knob,” Fleming said.

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Originally a teacher, fishing was never far from Fleming’s mind.

“I always wanted to figure out how I could make a living at fishing and hunting. And I was a teacher, and I was working with inner city kids, and I started teaching them how to fly fish. And then I would take them to a 101 class for like a four-day weekend. And I watched these kids, these inner city kids, rough, tough kids that were getting kicked out of school and getting kicked out of their communities, thriving in the outdoors. And we would start as little as just building a fire. Here’s how you do it. I fell in love with just watching these kids get into this,” Fleming said.

From the classroom to television, he figured out how to turn it into a career. Fleming is the host of Fly Rod Chronicles, a weekly fishing show seen locally on WDTV, nationally on ESPN2 and the Pursuit Channel, and internationally on Wild TV.

“I come up with the show, the concept. I didn’t want the show to be about Curtis Fleming. I wanted it to be about my travels, the people we met, the food we eat, you know, the tourism, all the attractions. I didn’t want it just to be another fishing show. So, you know, my next sale was to go back to my wife and say, Shelly, I’m going to quit my job and start a fishing show. And I always tell people that I’m the bravest guy in the world because if any guys that I’m talking to want to go home and tell their wife they’re going to quit a good job and start a fishing show, good luck with that. But she was like, do you know anything about it? And I’m like, I’m learning. And we went out and shot a pilot, sent it in the Outdoor Channel. And they’re like, can you send us 12 more like that?” Fleming said.

The show is now in its 24th season and has over 300 episodes to its credit.

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“It’s been a dream come true to be able to do this and to see where it’s grown. And hard to believe that we’ve been to so many cool destinations,” Fleming said.

Promoting West Virginia tourism

Despite his travels, Fleming’s heart is in West Virginia.

“We all have that memory of what it was like growing up here in West Virginia and how great it was. And so I really wanted to bring that into the show. And I wanted to show off our state, you know, show how great it is. I tell everyone I’ve been in 49 states and we in West Virginia, we have the biggest, largest outdoor playground in the world. I mean, it’s just what we can do here in West Virginia is amazing. That’s been one of my biggest achievements is the partnership with the state of West Virginia. Because, you know, we need to figure out different ways to bring in people. And the state saw that it wasn’t just a fishing show, that it was showing off our attractions, showing off the best food, the cool places to go. We have people coming from England, we have people coming from France, from all over the United States, just from our little TV show, coming to West Virginia,” Fleming said.

Fleming says he has no plans of slowing down.

“We just, in December, had our first granddaughter, and then we’re going to have a grandson here in a couple weeks. So I want to get four generations on the show, and I think that would be cool. So it kind of sounds like the kids don’t have a choice whether they’re going to fish or not, right?” Fleming said.

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The grandkids will help Fleming continue to promote his love of fishing.

“You know, it was about getting kids into the outdoors, and it circles us back to, you know, I want to be like Joe Leonetti and Al Lanzi and the guys that were there for us. So it’s about getting everyone involved in the sport,” Fleming said.



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Food Guy: WV Coffee Festival; In search of Humphrey's Pine Room, Ray's Deli recipes

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Food Guy: WV Coffee Festival; In search of Humphrey's Pine Room, Ray's Deli recipes


Charleston, West Virginia’s Food Guy restaurant reviewer Steven Keith shares some details about the upcoming 2026 West Virginia Coffee Festival to be held at the Charleston Coliseum & Convention Center in April. Also, column readers have made requests for recipes from the now-closed Humphrey’s Pine Room and Ray’s Deli.



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Four Wheeling residents sentenced for selling fentanyl, heroin and meth in West Virginia

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Four Wheeling residents sentenced for selling fentanyl, heroin and meth in West Virginia


Four Wheeling residents were sentenced in federal court today for selling fentanyl and other drugs in West Virginia’s Northern Panhandle.

Tyshaun Johnson, 30, was sentenced to 115 months in prison. Johnson sold fentanyl near Jensen Playground in Wheeling, and investigators also determined he was selling cocaine base in the area. Johnson has prior convictions for fraud, assault, domestic battery, malicious assault and theft.

Harold Wayne Nice, 42, was sentenced to 60 months in prison today. Nice was responsible for selling more than 30 grams of methamphetamine, along with nearly 2 grams of fentanyl and one gram of cocaine base. Nice has previously been convicted for domestic battery, destruction of property, assault, breaking and entering and drug crimes.

Cephus Andrews, 33, was sentenced to 18 months in prison for conspiring with others to sell fentanyl, heroin and cocaine in Ohio County. Andrews, one of nine defendants in a drug conspiracy, allowed his residence to serve as a stash house for the drugs. Investigators seized 7.5 grams of a fentanyl/heroin mixture and 3.35 grams of cocaine, along with drug paraphernalia and $1,095. The other eight defendants are awaiting trial currently scheduled to occur in April 2026.

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Alyssa Marie Abrigg, 34, was sentenced to 30 months in federal prison. Abrigg sold nearly a gram of fentanyl and half a gram of methamphetamine in the Warwood section of Wheeling. She has prior drug convictions.

Assistant U.S. Attorney Clayton Reid is prosecuting the cases on behalf of the government. Investigative agencies include the Ohio Valley Drug Task Force, a HIDTA-funded initiative; the Drug Enforcement Administration; and the Wheeling Police Department.



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