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Southwest Passenger Undergoing Chemotherapy Claims The Airline’s Gate Agents Physically Attacked Him When He Tried Purchasing An Extra Seat Because He Didn’t ‘Look’ Disabled

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Southwest Passenger Undergoing Chemotherapy Claims The Airline’s Gate Agents Physically Attacked Him When He Tried Purchasing An Extra Seat Because He Didn’t ‘Look’ Disabled


A man undergoing chemotherapy treatment was physically assaulted by a Southwest gate agent after he tried to purchase a second seat for himself.

He was reportedly refused the accommodation because he didn’t appear to have a disability.

The man claimed that the gate agents physically attacked him when he tried booking a second seat for himself since he ‘didn’t look disabled.’

David Ford from Avon, Connecticut, recently filed a lawsuit against Southwest Airlines after an unpleasant experience at a Dallas airport.

According to Avon, who was battling cancer and undergoing chemotherapy at the time, he was physically assaulted by a gate agent who refused to allow him an extra seat per Southwest’s extra-seat policy.

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The policy allows passengers who “encroach upon any part of the neighboring seat” to purchase an additional seat next to them to properly accommodate themselves and other passengers.

Southwest’s policy noted, “The purchase of additional seats serves as a notification of a special seating request and helps us ensure we can accommodate all Customers on the flight. Most importantly, it ensures that all Customers onboard have access to safe and comfortable seating.” 

“If you choose to purchase an extra seat, see a Customer Service Agent at the gate to obtain a Seat Reserved document for the additional seat purchased. You’ll place the Seat Reserved document on the adjoining seat.” 

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When Avon did just this before his flight in June 2024, he was allegedly humiliated and degraded by gate agents who claimed that he “didn’t look disabled” and refused to issue him a boarding pass for an additional seat.

Little did they know Avon was undergoing chemotherapy and radiation treatments at the time and could have benefited from the extra room.

After Avon demanded to speak to a supervisor, another gate agent appeared to check the weigh-on scale before telling Avon, “You ain’t getting a second seat on my watch.”

As he grew increasingly vulnerable, Avon took out his cell phone and began recording the gate agents’ atrocious actions.

Southwest flight KevinKim | Shutterstock

Hilarious Southwest Flight Attendant Uses Simple Trick To Get Passengers To Follow Carry-On Rules

However, a gate agent snatched the phone from him and refused to return it until local police arrived on the scene.

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Eventually, a supervisor stepped in to issue Avon a boarding pass for the seat next to him.

The damage, however, was already done, and the incident left him shaken and humiliated.

According to the lawsuit, after all of the passengers were seated, one of the gate agents boarded the plane and demanded that Avon delete the footage of their interaction.

Avon is now suing the airline for numerous violations, including “unfair trading practices over the way it markets its extra seat policy, and infliction of emotional distress.”

Southwest has allegedly reached out to Avon issuing an apology and admitting that they had “failed to comply with regulations in your case.”

While the gate agents certainly need to review their policies regarding additional seats for passengers, there is a much bigger issue within this entire scenario: the assumption that some people don’t “look disabled.”

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Not all disabilities are visible. They do not have a specific appearance.

You never know why someone may have parked in a handicapped spot without a wheelchair or crutches or why they requested certain seats while using public transportation. Frankly, it’s none of your business.

Woman Criticizes How Airline Employees Carried Her Wheelchair Off The Plane — But People Think She’s Wrong

Megan Quinn is a writer at YourTango who covers entertainment and news, self, love, and relationships.



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Delaware

A Delaware Water Gap park visit may cost more in ‘25: How you can weigh in

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A Delaware Water Gap park visit may cost more in ‘25: How you can weigh in


A fee increase and expansion are proposed for Delaware Water Gap National Recreation Area, and federal park officials want to hear what people think about it.

The National Park Service on Monday opened a 30-day public comment period to solicit public input on several proposed changes to the park’s fee system.

The proposal includes an increase in fee amounts, a two-week extension of the fee season, changes to the annual pass purchases, and the addition of two new fee sites. If approved, the changes would go into effect in April 2025.

The last fee increase was implemented in 2015, and the park service says revenues aren’t stretching as far as they once did. For starters, visitation to the park has increased 26% since 2019, the park service says. And due to inflation and rising costs, the $10 amenity fee currently charged at the park now purchases nearly 33% less than it did in 2015 when the fee was increased from $7 — it now takes over $13 to buy the same goods and services.

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“Over the past several years, the park’s budget has remained relatively flat while costs and visitation have both increased, facilities and equipment have aged, and the need for routine maintenance has grown,” Superintendent Doyle Sapp said in a news release on the proposal.

“It is essential that we seek additional revenue sources to help us fill the funding gap so that we can continue to offer outstanding recreational opportunities and visitor experiences while protecting the park’s natural and cultural resources in perpetuity,” he continued.

The park service is authorized to collect and retain revenue under the Federal Lands Recreation Enhancement Act, provided the money is used to enhance visitor experiences. More information on the act can be found at nps.gov.

Delaware Water Gap National Recreation Area does not charge entrance fees to visit the park. Amenity fees are charged for specific areas used for swimming, picnicking and launching boats.

Over the past three years, revenue from Delaware Water Gap’s amenity fees has been used for restroom repairs and upgrades throughout the park, river campsite improvements, multiple trail projects including rehabilitation, stabilization and resurfacing of the McDade Recreational Trail, and work at George W. Childs Park. Revenue also has been used to pay for seasonal maintenance, fee collection and public safety staff.

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“What you pay here, stays here, in this park, where it is used for repair, maintenance, and facility enhancements directly related to visitor enjoyment, access, health, and safety and for seasonal staff that serve park visitors and improve their experiences,” Elizabeth Winslow, the park’s fee program manager, states in the release.

The National Park Service is seeking public comment on the proposed changes that include:

  • Increasing amenity fees from $10 per vehicle per day to $20 per vehicle per day at the sites that charge amenity fees and extending the fee season by approximately two weeks to Nov. 1.
  • Increasing the cost of an annual pass from $45 to $60 and discontinuing discounts for multiple passes issued to the same household.
  • Charging amenity fees at two new sites, Kittatinny Point in New Jersey, and Hialeah Picnic Area in Pennsylvania. Day passes for these sites would be available through recreation.gov, the NPS online reservation system, or in person by using a drop box and fee envelope like those used at other unstaffed fee sites in the park.

If approved, increased revenue from the proposed fee changes would allow the park to hire additional seasonal employees, including custodians, trail workers, interpretive park rangers and visitor center staff, and public safety staff to help meet the public’s needs and ensure outstanding visitor experiences, according to the release.

Additionally, over the next five years the park plans to invest around $800,000 of fee revenue on hiking trail improvements and vegetation management, including on popular trails such as the Toms Creek Trail, Cliff Park Trails, and Hornbecks Creek Trail in Pennsylvania, and the Van Campens Glen Trail, Military Road Trail, and Rattlesnake Swamp Trail in New Jersey. Improvements to the facilities at Milford Beach also are planned.

To comment on the proposal, go to parkplanning.nps.gov/DEWAFees25 and click on “Comment Now” or mail your written comment to Superintendent Doyle Sapp, Attention: Fee Change Proposal, 1978 River Road, Bushkill, PA 18324. The 30-day comment period is open until midnight on Jan. 14, 2025.

Delaware Water Gap National Recreation Area is a nearly 70,000-acre unit of the national park system, located in Pike, Monroe and Northampton counties in Pennsylvania and Warren and Sussex counties in New Jersey.

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Kurt Bresswein may be reached at kbresswein@lehighvalleylive.com.



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Florida

U.S. Amateur runner-up Noah Kent is transferring to Florida

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U.S. Amateur runner-up Noah Kent is transferring to Florida


Noah Kent is heading home.

The 2024 U.S. Amateur runner-up is transferring to Florida, he announced Saturday. The sophomore at Iowa, whose hometown is Naples, Florida, entered the transfer portal earlier this month, and he made his decision to join coach J.C. Deacon and the 2023 national champions come next fall.

Because of NCAA rules, Kent won’t be eligible to compete for Florida until the 2025-26 season, but he can finish his sophomore year with the Hawkeyes. This fall, he placed in the top 13 all four tournaments, his best finish being a T-5 at the Fighting Irish Classic.

And, of course, he has a tee time at Augusta National Golf Club in the spring.

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Kent will essentially be the fourth member of Florida’s 2025 signing class, which ranked second in the country on signing day. He’ll join a talented roster that includes Parker Bell, Mathew Kress and Jack Turner, though with new NCAA roster limits coming, there’s bound to be some unprecedented roster turnover in college golf before the start of the 2025-26 season.



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Georgia

New Year's Eve celebrations & dining in North Georgia | 2024-2025

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New Year's Eve celebrations & dining in North Georgia | 2024-2025


Ring in the New Year in style with an array of exciting celebrations across North Georgia! There’s something for everyone to enjoy. Whether you’re looking for a glamorous night out or a unique way to welcome 2025, these top picks will help you make the most of New Year’s Eve.

FAYETTE COUNTY

Trilith Guest House – Prologue Dining & Drinks

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When: 5-10 p.m., Dec. 31
Where: 350 Trilith Parkway, Fayetteville
What: Savor a four-course dinner featuring dishes like seared scallops, cowboy ribeye, and decadent desserts. Afterward, toast to 2025 at Oliver’s Twist Bar & View on the rooftop.
How Much: $95 per adult, $55 per child 12 and under
Reservations

FORSYTH COUNTY

NYE Forsythia Ball Drop

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When: Dec. 31, 8 p.m.–midnight
Where: Forsyth Courthouse Square
What: Family-friendly celebration with food trucks, music, games, and a Forsythia ball drop.
How Much: Free
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All NYE Lists

If you would like to submit an item to be added to a list, please send an email to joyce.lupiani@fox.com.

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