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Southwest Passenger Undergoing Chemotherapy Claims The Airline’s Gate Agents Physically Attacked Him When He Tried Purchasing An Extra Seat Because He Didn’t ‘Look’ Disabled

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Southwest Passenger Undergoing Chemotherapy Claims The Airline’s Gate Agents Physically Attacked Him When He Tried Purchasing An Extra Seat Because He Didn’t ‘Look’ Disabled


A man undergoing chemotherapy treatment was physically assaulted by a Southwest gate agent after he tried to purchase a second seat for himself.

He was reportedly refused the accommodation because he didn’t appear to have a disability.

The man claimed that the gate agents physically attacked him when he tried booking a second seat for himself since he ‘didn’t look disabled.’

David Ford from Avon, Connecticut, recently filed a lawsuit against Southwest Airlines after an unpleasant experience at a Dallas airport.

According to Avon, who was battling cancer and undergoing chemotherapy at the time, he was physically assaulted by a gate agent who refused to allow him an extra seat per Southwest’s extra-seat policy.

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The policy allows passengers who “encroach upon any part of the neighboring seat” to purchase an additional seat next to them to properly accommodate themselves and other passengers.

Southwest’s policy noted, “The purchase of additional seats serves as a notification of a special seating request and helps us ensure we can accommodate all Customers on the flight. Most importantly, it ensures that all Customers onboard have access to safe and comfortable seating.” 

“If you choose to purchase an extra seat, see a Customer Service Agent at the gate to obtain a Seat Reserved document for the additional seat purchased. You’ll place the Seat Reserved document on the adjoining seat.” 

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When Avon did just this before his flight in June 2024, he was allegedly humiliated and degraded by gate agents who claimed that he “didn’t look disabled” and refused to issue him a boarding pass for an additional seat.

Little did they know Avon was undergoing chemotherapy and radiation treatments at the time and could have benefited from the extra room.

After Avon demanded to speak to a supervisor, another gate agent appeared to check the weigh-on scale before telling Avon, “You ain’t getting a second seat on my watch.”

As he grew increasingly vulnerable, Avon took out his cell phone and began recording the gate agents’ atrocious actions.

Southwest flight KevinKim | Shutterstock

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However, a gate agent snatched the phone from him and refused to return it until local police arrived on the scene.

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Eventually, a supervisor stepped in to issue Avon a boarding pass for the seat next to him.

The damage, however, was already done, and the incident left him shaken and humiliated.

According to the lawsuit, after all of the passengers were seated, one of the gate agents boarded the plane and demanded that Avon delete the footage of their interaction.

Avon is now suing the airline for numerous violations, including “unfair trading practices over the way it markets its extra seat policy, and infliction of emotional distress.”

Southwest has allegedly reached out to Avon issuing an apology and admitting that they had “failed to comply with regulations in your case.”

While the gate agents certainly need to review their policies regarding additional seats for passengers, there is a much bigger issue within this entire scenario: the assumption that some people don’t “look disabled.”

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Not all disabilities are visible. They do not have a specific appearance.

You never know why someone may have parked in a handicapped spot without a wheelchair or crutches or why they requested certain seats while using public transportation. Frankly, it’s none of your business.

Woman Criticizes How Airline Employees Carried Her Wheelchair Off The Plane — But People Think She’s Wrong

Megan Quinn is a writer at YourTango who covers entertainment and news, self, love, and relationships.



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Augusta, GA

Augusta’s Turpin neighborhood to get affordable homes with $1.85M federal grant

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Augusta’s Turpin neighborhood to get affordable homes with .85M federal grant


AUGUSTA, Ga. (WRDW/WAGT) – The historic Turpin neighborhood will soon welcome more affordable homes after Augusta Habitat for Humanity was awarded $1.85 million in federal funding this week.

The grant will fund the construction of at least 12 homes in the area.

“Habitat for Humanity applied for federal funding, and they were awarded the funding,” said District 2 Commissioner Stacy Pulliam.

Reviving a historic community

The Turpin neighborhood was once home to professionals, including educators, doctors, and lawyers.

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“These big professionals that lived mostly over this way,” one resident said of the neighborhood’s history.

Pulliam described the area’s former prominence as “its grand days of glory, when it was the place.”

The project brings together city organizers and community partners through the Georgia Initiative for Community Housing, or GICH.

“We have so many partners. We have the Housing Authority on board. We have a representative from the Hub on board,” Pulliam said. “There’s so many great partners at the table that’s helping pull all of this together.”

Federal support and future plans

The project received backing from Senators Jon Ossoff and Raphael Warnock.

Habitat for Humanity, with support from GICH, focused its application on Turpin Hill intentionally, as officials say the community had been needing to be addressed for years.

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With Habitat for Humanity continuing to advocate for more funds, Pulliam said their motivation could lead to additional housing development in the future.

“We keep going and going and going,” she said. “Now we can do 20. Now we can do multifamily. So it’s fueling our fire to get more housing, but not just housing, to clean up the area.”



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Washington, D.C

‘Strong smell’ shuts down flights at major DC-area airports for the second time this month

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‘Strong smell’ shuts down flights at major DC-area airports for the second time this month


A reported “strong smell” at a key air traffic control center disrupted flights Friday evening at major airports across the Washington, D.C., region for the second time in two weeks.

The Federal Aviation Administration (FAA) temporarily halted flights at Ronald Reagan Washington National Airport (DCA), Washington Dulles International Airport (IAD), Baltimore/Washington International Airport (BWI), Charlottesville–Albemarle Airport (CHO) and Richmond International Airport (RIC), the agency told FOX Business in an email.

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The FAA said the disruptions were due to a “strong smell” at the Potomac Terminal Radar Approach Control (TRACON) center, which manages airspace in the region.

GROUND STOP LIFTED AT MAJOR DC-AREA AIRPORTS AFTER CHEMICAL ODOR DISRUPTS AIR TRAFFIC CONTROL

An FAA air traffic control tower at Ronald Reagan Washington National Airport in Arlington, Va. (Samuel Corum/Bloomberg via Getty Images / Getty Images)

It was not immediately clear what caused the smell.

Ground stops at Dulles, Reagan National and BWI remained in effect until around 8 p.m. ET before being lifted, according to the FAA’s website.

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NEWARK AIR TRAFFIC CONTROLLERS LOST RADAR, RADIO COMMUNICATIONS WITH PLANES FOR OVER A MINUTE, SPARKING CHAOS

The FAA said the disruption was due to a “strong smell” at the Potomac Terminal Radar Approach Control (TRACON) center. (Flightradar24)

As of 8:30 p.m., Reagan National was experiencing ground delays, while BWI continued to see departure delays.

Earlier this month, a ground stop was similarly issued at several airports in the Washington, D.C., region after a chemical odor was detected at the TRACON center.

FATAL LAGUARDIA COLLISION RENEWS FOCUS ON RUNWAY INCURSION RISKS ACROSS US

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Transportation Secretary Sean P. Duffy speaks at a news conference at Ronald Reagan Washington National Airport. (Heather Diehl/Getty Images / Getty Images)

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The temporary ground stop March 13 similarly affected DCA, IAD, BWI and RIC, Transportation Secretary Sean Duffy said at the time.

Duffy said the smell came from an overheated circuit board, which has since been replaced.



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Austin, TX

Austin Police Investigating Two Friday Morning Traffic Fatalities

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Austin Police Investigating Two Friday Morning Traffic Fatalities


The Austin Police Department is investigating two fatal Friday morning crashes that represent the city’s 17th and 18th traffic fatalities of the year.

APD put out details about the two deaths in separate press releases on Friday. The first bulletin reveals that at 3:03 a.m. on March 27, officers responded to a single motor vehicle collision in the 2600 block of W. Slaughter Ln.

According to the release, the collision involved a motorcycle leaving the roadway. The motorcycle rider, 27-year-old Evan Sedall, was pronounced dead on the scene.

The incident is being investigated as the city’s 17th fatal crash of the year. On this date in 2025, the city had seen 20 fatal crashes resulting in 24 deaths.

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According to the second press release, at 3:58 p.m., officers responded to a collision involving a motor vehicle and a pedestrian in the southbound lanes of the 13300 block of N. U.S. Highway 183.

An unidentified pedestrian was pronounced dead on the scene. The driver of the vehicle remained at the scene and cooperated with the investigation.

This incident is being investigated as Austin’s 18th fatal crash of the year, resulting in 18 fatalities

The statements in these press releases are from the initial assessments of the fatal crashes, and the investigations are still pending. Fatality information could change.

Anyone with information about either case should contact APD’s Vehicular Homicide Unit at 512-974-8111. Residents can also submit anonymous tips through the Capital Area Crime Stoppers Program by visiting its website or calling 512-472-8477.

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