South
Southwest Passenger Undergoing Chemotherapy Claims The Airline’s Gate Agents Physically Attacked Him When He Tried Purchasing An Extra Seat Because He Didn’t ‘Look’ Disabled
A man undergoing chemotherapy treatment was physically assaulted by a Southwest gate agent after he tried to purchase a second seat for himself.
He was reportedly refused the accommodation because he didn’t appear to have a disability.
The man claimed that the gate agents physically attacked him when he tried booking a second seat for himself since he ‘didn’t look disabled.’
David Ford from Avon, Connecticut, recently filed a lawsuit against Southwest Airlines after an unpleasant experience at a Dallas airport.
According to Avon, who was battling cancer and undergoing chemotherapy at the time, he was physically assaulted by a gate agent who refused to allow him an extra seat per Southwest’s extra-seat policy.
Tyler Olson | Shutterstock
The policy allows passengers who “encroach upon any part of the neighboring seat” to purchase an additional seat next to them to properly accommodate themselves and other passengers.
Southwest’s policy noted, “The purchase of additional seats serves as a notification of a special seating request and helps us ensure we can accommodate all Customers on the flight. Most importantly, it ensures that all Customers onboard have access to safe and comfortable seating.”
“If you choose to purchase an extra seat, see a Customer Service Agent at the gate to obtain a Seat Reserved document for the additional seat purchased. You’ll place the Seat Reserved document on the adjoining seat.”
When Avon did just this before his flight in June 2024, he was allegedly humiliated and degraded by gate agents who claimed that he “didn’t look disabled” and refused to issue him a boarding pass for an additional seat.
Little did they know Avon was undergoing chemotherapy and radiation treatments at the time and could have benefited from the extra room.
After Avon demanded to speak to a supervisor, another gate agent appeared to check the weigh-on scale before telling Avon, “You ain’t getting a second seat on my watch.”
As he grew increasingly vulnerable, Avon took out his cell phone and began recording the gate agents’ atrocious actions.
KevinKim | Shutterstock
However, a gate agent snatched the phone from him and refused to return it until local police arrived on the scene.
Eventually, a supervisor stepped in to issue Avon a boarding pass for the seat next to him.
The damage, however, was already done, and the incident left him shaken and humiliated.
According to the lawsuit, after all of the passengers were seated, one of the gate agents boarded the plane and demanded that Avon delete the footage of their interaction.
Avon is now suing the airline for numerous violations, including “unfair trading practices over the way it markets its extra seat policy, and infliction of emotional distress.”
Southwest has allegedly reached out to Avon issuing an apology and admitting that they had “failed to comply with regulations in your case.”
While the gate agents certainly need to review their policies regarding additional seats for passengers, there is a much bigger issue within this entire scenario: the assumption that some people don’t “look disabled.”
Not all disabilities are visible. They do not have a specific appearance.
You never know why someone may have parked in a handicapped spot without a wheelchair or crutches or why they requested certain seats while using public transportation. Frankly, it’s none of your business.
Megan Quinn is a writer at YourTango who covers entertainment and news, self, love, and relationships.
Dallas, TX
FC Dallas vs Real Salt Lake Preview: Lineups, Storylines & What to Watch
FC Dallas returns home this weekend looking to build off last week’s road result as Real Salt lake comes to town for another important Western Conference matchup. With the schedule beginning to pile up before the summer World Cup break in June, grabbing points at Toyota Stadium feels more important than ever right now.
RSL arrives with one of the more balanced attacks in the conference and enough pace to punish mistakes in transition. For Dallas, this one is about staying organized defensively, controlling the midfield battle, and continuing to find consistency in the final third. If those three items can be checked off this weekend, there’s a real opportunity to keep the momentum moving in the right direction before a long summer road trip.
Let’s dive into some notes, predictions, and more.
TL;DR: Match Preview
Quick hits before kickoff.
- Score prediction: FC Dallas 2 – 1 Real Salt Lake
- Key player to watch: Petar Musa – To make the World Cup roster later this month for Croatia, Musa has to continue scoring here and guide the team to a big home win.
- Why this game matters: The next two are at home and after that there are nine straight road games. Dallas has to bank some points at home while they can before the long summer road trip.
FC Dallas Notes:
All-time vs RSL: FC Dallas holds a 24-15-13 all-time regular-season record against RSL. Dallas has scored 79 goals against Salt Lake. RSL has scored 63.
Home record vs RSL: Dallas has a solid 14-2-8 at home against RSL in regular season meetings. Dallas has scored 44 home goals against RSL. Salt Lake has scored 23 goals at Toyota Stadium versus Dallas. Dallas last won at home versus RSL on April 16, 2023. Jesús Ferreira and Bernanrd Kamungo scored for Dallas that night.
Homegrown clock: Homegrown keeper Michael Collodi was the only HGP earning minutes this season until Nolan Norris joined him on the field. Collodi has played the full 90 in each match, while Norris has been in and out of the lineup. Norris also has one goal on the season. Caleb Swann also made his debut off the bench in New York. Together, they have played 1595 minutes. To add more perspective here, Dallas HGPs only accounted for 1683 minutes in 2025.
What to Watch For: FC Dallas vs. Real Salt Lake FC Dallas returns to Toyota Stadium riding momentum from a historic road win in New York, but RSL arrives with one of the most dangerous young attacks in MLS. Here’s what to watch when the Burn host the Claret-and-Cobalt on Saturday.
Notable season stats:
- FCD is 7th in crosses in MLS with 144.
- The Burn are 6th in total distance covered in MLS with 286.24 km (800 miles).
- FCD is third in MLS in aerial challenges won with 171.
- FC Dallas is 9th in MLS in xG with 18.81.
- FCD is 8th in MLS in shot efficiency with 1.19.
- Musa is 4th in MLS in xG with 7.77. He also ranks tied for 4th in MLS in shots with 40.
Potential FC Dallas Lineup:
With another three-games in seven days stretch coming up, Eric Quill will likely go with as strong of a lineup as possible in these next two home games.
Formation: 3-4-3
Projected Starting XI
Availability & Disciplinary Report
⚽
Disciplinary Report
Suspended: none
Suspended with next yellow card: none
Suspended with next two yellow cards: Osaze Urhoghide, Nolan Norris
🗒️
Availability Report
Season-ending injury list: Kaka Scabin
Out: Anderson Julio (Lower leg), Bernard Kamungo (lower leg)
Questionable: none
On Loan: Tsiki Ntsabeleng (Mamelodi Sundowns FC), Enes Sali (Al-Riyadh), Malachi Molina (Nashville SC), Geovane Jesus (North Texas SC), Enzo Newman (North Texas SC)
Unavailable (off-roster): Daniel Baran, Jaidyn Contreras
International duty: none
Real Salt Lake Notes:
Key player for RSL: Diego Luna
Scouting Real Salt Lake: What FC Dallas Needs to Know 🔎 A detailed scouting report on RSL ahead of FC Dallas’ 2026 showdown, breaking down formations, key players, tendencies, and tactical edges.
Disciplinary Report
Suspended: none
Suspended on next yellow card: none
Availability Report
Out: Jesus Barea (knee), Emeka Eneli (knee), Ari Piol (Achilles)
Questionable: Juan Jose Arias (groin), Justen Glad (groin), Lukas Engel (hip)
International duty: none
Big game this week for FC Dallas. Before we get into it, members have the full scouting report, projected lineups, and injury report. If you want to go into Matchday actually knowing what to watch for, now’s the time.
→ Join Big D Soccer
Miami, FL
Miami Area Gets First New Manufactured Home Community in Decades
Miami-Dade County is one of the most desirable places to live in the country, but its median listing price of $595,868 is pushing many everyday people out of the market.
That’s why an affordable alternative is drawing attention.
Cottage Grove, a manufactured housing community under construction in South Miami-Dade, will feature 349 single-family homes with prices starting at just $129,900. It will be the first new manufactured housing development in Miami-Dade in decades.
“The interest has been tremendous,” Ross Partrich, the CEO of RHP Properties, which owns Cottage Grove, tells Realtor.com®. “The market is showing there’s a real need—we’ve had over 1,000 inquiries.”
RHP Properties has built manufactured housing communities across 31 states, including Florida, but this is its first project in Miami-Dade.
“Cottage Grove addresses a critical gap in the housing supply at a time when rising home prices and construction costs are putting homeownership out of reach for many families and when supply is shrinking due to redevelopment,” says Partrich.
According to the Manufactured Housing Institute, approximately 22 million Americans reside in manufactured homes. These homes are faster and cheaper to build.
“There’s much less waste and more precision when you’re building in a factory,” says Partrich. “The economies of scale are better, and we’re passing on the savings to our residents.”
About the community
At Cottage Grove, homeowners will own their houses but lease the land beneath them, paying $1,445 a month in lot rent.
Partrich says residents of the community will enjoy five-star amenities.
“That includes a beautifully maintained pool with a large sun deck, contemporary clubhouse, fitness center, yoga and lounge rooms, scenic biking and walking trails, and serene gazebos,” he says.
While many manufactured housing communities in Florida are age-restricted to 55 and older, this 92-acre community will welcome residents of all ages.
“The playground, expansive green spaces, and gated entrance add to the community’s appeal for families,” says Partrich.
Partrich says people have already begun putting down deposits on the homes—each of which has four bedrooms and is around 1,600 square feet.
“They’re spacious, with open floor plans, multiple living areas, and kitchens equipped with stainless-steel appliances and islands,” he explains.
The first group of homes is expected to be completed and move-in-ready by late summer.
Durability and long-term value
In hurricane-prone Florida, durability and safety are key considerations.
Homes in Cottage Grove meet a set of quality standards from the Department of Housing and Urban Development.
They’re set on concrete foundations, and Partrich says they’re able to withstand hurricane-force winds—which gives residents added peace of mind.
Over the past seven years, manufactured homes sold without land have appreciated by 51.6%, according to the Realtor.com Perks of the Park: Mobile Homes as an Affordable Alternative Report.
By comparison, median single-family homes rose 58.6% over the same period.
“Financing has typically been more challenging to obtain on manufactured homes, with fewer lenders and higher interest rates,” Florida real estate agent Cara Ameer tells Realtor.com.
“Most manufactured housing communities use land leases, adding a monthly fee that can make it harder for some buyers to qualify or stay long-term. As a result, appreciation has historically been more limited,” Ameer explains.
But Florida real estate broker Jeff Lichtenstein, CEO of Echo Fine Properties, says he believes manufactured houses will only continue to rise in popularity, especially in the Sunshine State.
“Stronger manufactured homes are going to be big,” he says. “The reason is that people just want a piece of the American dream and don’t want to be stuck in rentals. These, in many cases, are stepping-stone communities that let someone get started and not be forced to move two counties away. It solves the problem of homeownership, individual placement, and a sense of community.”
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Atlanta, GA
Atlanta reacts after major 285 shutdown postponed
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