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Florida families say school voucher reimbursements worse than ever

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Florida families say school voucher reimbursements worse than ever


Barbara Beasley wanted nothing more than to see her role advocating on behalf of voucher-receiving families disappear this fall.

Many of them struggled last year to get repaid for the items and services they bought for their children’s homeschool education. Lawmakers intervened after hearing the complaints, implementing timelines for reimbursements and requiring the creation of updated purchasing guidelines for families and agencies to follow.

More than two months into the new voucher funding cycle, which began July 1, Beasley said the situation has worsened. Her online group of families seeking support and assistance had doubled to nearly 11,000 participants.

“The Legislature did a great job in giving families these choices,” the Longwood mom said. “But the devil is in the details.”

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While families are criticizing Step Up for Students, which manages the bulk of the state’s vouchers, and the smaller AAA Scholarship Foundation, Step Up officials say they’ve been working to improve service during the state’s massive expansion project. The group anticipates more than 2 million reimbursement requests this year, up from 1.2 million last year, and said it has implemented review criteria to ensure many of the expenses are educationally appropriate.

“We have heard our families’ frustrations and are continuing to simplify our processes, increase the speed of payments, and resolve issues quickly and efficiently,” CEO Gretchen Schoenhaar said via email.

The group said just over 2% reimbursement requests for students had exceeded the 60-day deadline, with a similar amount of requests on hold. Last year, 13.6% of reimbursements were denied.

Chat rooms are filled with parents telling stories of how they submit claims based on what they understand from the guides, only to be denied for reasons they don’t understand. When they contact the help center for Step Up for Students, which manages all but a handful of the vouchers, they get placed on hold for hours before receiving what they say is confusing and sometimes contradictory advice.

Then the 60-day timeline lawmakers created to improve the repayment is reset, and they’re sent to the back of the growing line of requests.

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“Just be patient. That’s what they always say,” said Christin Carlisle, who leads another online group of voucher parents.

But some families are going months without reimbursements, Carlisle said, making it difficult to impossible for many to continue the services and programs they’ve selected for their children. Many service providers have stopped taking payments directly from the voucher funding groups after last year’s troubles, which forced several to take personal loans to make ends meet, she added.

Compounding the situation, the rules keep shifting, she said. For example, she noted that in late August Step Up for Students announced it would not reimburse families for items shipped to addresses other than the one on record for the voucher recipient. That negatively impacts families that use Amazon lock boxes, live in rural areas without delivery, or travel for medical services, among others.

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Making it worse, Carlisle said, families learned of the change through denied claims, not through information sent out alerting them of new rules. That has put the burden more heavily on families, she said.

“It’s not an uncommon problem right now,” said Carlisle, an Orlando mom with two children who get vouchers. “It’s very sad, and it’s very frustrating.”

Ashley Pitter of St. Augustine, whose 10-year-old daughter with autism has received a voucher for three years, said she’s encountered several problems with the system including being unable to submit claims at all for a while. Last year, she said, it took five months for her to get reimbursed $1,000 she had paid for her daughter’s therapies.

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This year, it’s “new drama,” she said.

The family submitted claims for monthly internet service, an allowable expense at a student’s home address. Step Up for Students challenged the expense, she said, contending it was a duplicate request. It took four resubmissions to get the issue cleared up.

Pitter said she’s become a “squeaky wheel” to get answers and resolutions. She said that’s not easy for many families to do, especially when they’re already busy fighting for services for their children.

“There are a lot of moms who are in my position who are tired of fighting,” she said.

State Rep. Anna Eskamani, an Orlando Democrat, is no fan of school vouchers. But she’s been fielding calls from parents inside her district and outside, seeking help with voucher reimbursements.

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“Every (legislative) staff is going through this,” Eskamani said. “These are not isolated cases. This is a systemic problem. Families are suffering.”

Republican leaders said last spring they would be watching the system closely to determine whether added changes are needed.

Beasley said she has offered several ideas, such as an in-house call center comprised of trained participating parents to process the claims more intelligently and helpfully. She also proposed separating out the handling of vouchers for students with special needs, who lawmakers originally created the program for as a way to help them find more positive life outcomes.

“They could do so much better,” Beasley said.



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Florida

Florida just wasted a silver-platter path to Super Regionals and beyond

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Florida just wasted a silver-platter path to Super Regionals and beyond


Heading into Sunday afternoon, everything was set up for Florida on a silver platter to not only advance out of Regionals, but to also waltz straight to Omaha. The Gators had their pitching staff in good shape, the bats were hot, and it looked like all the early-season woes would become a footnote in history.

Fast forward a little over 24 hours, and Florida’s season is done after a collapse by its pitching staff, combined with a couple of questionable decisions by Kevin O’Sullivan, along with Florida hitters who just couldn’t solve Troy on Monday night.

Florida loses to Troy and has its season end

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O’Sullivan opted to start Cooper Walls, who began the year as the Sunday starter but quickly lost that job and was relegated to jumping back and forth between starting in the midweek and coming out of the bullpen.

It didn’t go well for Walls as he was immediately tagged for two runs in the first inning and pulled for Caden McDonald in the second.

But McDonald settled things down and gave Florida more than a fair shot to take control of the game. And while the Gators had some decent swings here and there, it was clear that they couldn’t catch up to the fastball with any consistency.

Mind you, it was a fastball from Troy that was hovering around 90 MPH, not some 97 MPH flamethrower or frankly someone throwing random junk Florida couldn’t figure out. And the problem for Florida is that even when it did something right, it combined it with something wrong. Kyle Jones hit a RBI single to pull things to 2-1, but got thrown out at second base in the process.

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Then came the decision from O’Sullivan in the sixth inning that ultimately sent the game south. McDonald was cruising and was nearing 50 pitches for his outing. Given he had also thrown 26 pitches against Rider on Friday, one could argue O’Sullivan was trying to protect his arm.

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So out came Russell Sandefer, who was the starter against Rider. He promptly walked three straight batters.

And in the decision that ultimately swung the game, O’Sullivan went with Ernesto Lugo-Canchola out of the bullpen with bases loaded and no outs. This was after Lugo-Canchola gave up two runs last night against Troy. Five runs later, three of which were charged to Sandefer, it was 7-1, and that was that.

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Wasted opportunity for Florida

It’s the first time in program history that Florida started a Regional 2-0 and didn’t make it out to Super Regionals. And what ultimately ended Florida’s season was the inability of anyone on Florida’s staff not named McDonald or Jackson Barberi to get through their outing clean this weekend.

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Liam Peterson was shelled on Sunday.

Walls and Lugo-Canchola were hand-picked from the transfer portal ahead of this season and were shelled on Monday night.

The reality is that O’Sullivan pushed all the wrong buttons on Monday. He went to Sandefer hoping to catch lightning in a bottle, and it didn’t work. He went to Lugo-Canchola even after he got tagged last night, while Joshua Whritenour was “saved” for later. In addition, guys like Ricky Reeth and Luke McNeillie were sitting right there after not pitching on Sunday.

And again, whatever approach Florida’s hitters had on Monday was also an issue, as they couldn’t catch up to a 90 MPH fastball. For good measure, all the defensive woes that plagued Florida to start the season also came flooding back.

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Florida ends its season 41-21.

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Man in Florida jailed after reported attempted kidnapping at church

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Man in Florida jailed after reported attempted kidnapping at church


A 64-year-old man accused of trying to kidnap a 74-year-old woman with whom he’d had a romantic relationship was arrested May 31, according to Port St. Lucie Police on June 1.

Jose Tsu Zamora was jailed on charges of attempted kidnapping while armed with a firearm; battery on a person 65 years of age or older; possession of a firearm by a convicted felon; aggravated stalking (violation of injunction); and aggravated assault with a deadly weapon, police stated.

Zamora, a resident of North Miami, was apprehended May 31 by police and U.S. Marshals in Hialeah.

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The case began about 10:49 a.m. May 31 as police investigated an incident at First United Methodist Church on Southwest Prima Vista Boulevard.

“The investigation revealed that Zamora, who previously had a romantic relationship with the victim, approached her in the church parking lot despite an active injunction prohibiting contact,” police stated. “According to the investigation, Zamora … attempted to force the victim into a vehicle against her will while armed with a handgun.”

Two good Samaritans confronted Zamora, telling him to let go of the woman, police stated.

During the confrontation, police stated, Zamora is accused of “displaying a firearm before retreating to his vehicle and fleeing the scene.”

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Video surveillance depicted Zamora pursuing the 74-year-old woman in the parking lot, restraining her and trying to “force her toward a vehicle.”

Zamora ultimately was taken into custody in Hialeah.

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He is being held in the St. Lucie County Jail on $745,000 bond, according to police.

Zamora was arrested in March in St. Lucie County on charges of possession of a firearm or ammunition by convicted felon and tampering with evidence, though the latter charge ultimately was dropped, according to St. Lucie County Clerk’s records. The case is continuing through the court system, records show.

Will Greenlee is a breaking news reporter for TCPalm. Follow Will on X @OffTheBeatTweet or reach him by phone at 772-267-7926. E-mail him at will.greenlee@tcpalm.com.





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Florida tax proposal seeks to eliminate homestead property taxes by 2028

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Florida tax proposal seeks to eliminate homestead property taxes by 2028


Tampa homeowners could soon see lower property tax bills under a new proposal that aims to significantly increase the state’s homestead exemption.

Proposed homestead exemption expansion

What we know:

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A new state proposal aims to significantly lower property tax bills for homeowners by expanding the current homestead exemption. Tampa homeowner Jeff James noted that current property tax rates have become unaffordable for seniors living on fixed incomes. James explained that a 50% reduction in property taxes would allow local families to redirect their money toward essential costs like groceries or childcare. “It will help the people that have, you know, three or $400,000 houses, property tax-wise, the older people, retired people that sometimes can’t even afford just a property tax payment,” James said.

The Historic Capitol building stands in Tallahassee, where state lawmakers and local leaders are deeply divided over the long-term impact of expanding the homestead exemption.

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Timeline for tax changes

By the numbers:

According to the proposal, the state homestead exemption would increase from the current $50,000 to $150,000 in 2027. The exemption would then jump to $250,000 in 2028. Gov. Ron DeSantis said the primary purpose of the change is to make homestead property tax-free, calling the potential shift historic. 

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Gov. Ron DeSantis speaks at a press conference advocating for constitutional tax relief, stating that the new homestead proposal aims to make primary residences completely property tax-free.

The other side:

Some residents spoke to FOX 13 off camera, expressing fear that the massive tax cuts could eliminate necessary community services. Property taxes are a primary funding source for local schools, public safety, infrastructure and emergency operations. Tampa Mayor Jane Castor urged voters to carefully consider the services they might lose before casting their ballots. “They see ‘tax cut,’ of course; everybody wants that,” Mayor Castor said. “But think about the services that you’re going to lose if you do vote.”

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Tampa Mayor Jane Castor addresses reporters at a local infrastructure site, warning voters that a massive reduction in property tax revenues could trigger steep cuts to vital city services.

Budget adjustments and spending

What they’re saying:

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“There are a lot of people here and maybe not in this little area, but right outside of this area that need that help,” James said. He suggested that local governments could protect emergency services by cutting superfluous spending instead of cutting public safety. “Move money around the right way and not make sure it doesn’t reduce police, fire department, everything else,” James said.

Future ballot measures

What we don’t know:

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Officials have not yet detailed how local municipalities will balance their budgets if the tax revenues disappear. Because the changes require a special amendment to the state constitution, it remains unknown whether voters will approve the measure when it hits the ballot this November. 

The Source: Information in this story comes from interviews done by FOX 13’s Danielle Zulkosky, a press conference with Gov. Ron DeSantis and a Fox 13 interview with Tampa Mayor Jane Castor.

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