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Atlanta, GA

Atlanta’s 911 center backlogs in part because of callers: Here’s how to help

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Atlanta’s 911 center backlogs in part because of callers: Here’s how to help


Atlanta 911 operators mentioned their name volumes are by the roof and it isn’t simply because extra persons are out and about or a staffing scarcity. They mentioned callers are unknowing abusing the system, creating backlogs.

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It takes the common 911 operator two to 3 minutes to reply and full a name, however when somebody concerned within the emergency calls greater than as soon as, operators mentioned it takes up one other two-plus minutes that may very well be used to save lots of somebody’s life.

“The cellular phone is our greatest buddy and worst enemy. Everybody has one,” Atlanta 911 Middle Director Desiree Arnold mentioned.

Police mentioned they’re determined for the general public’s cooperation the following few months. They mentioned this may seemingly be one of many busiest summers emergency crews have skilled in years.

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“We’re sort of post-COVID and persons are having fun with the town, and issues are occurring,” Arnold mentioned. “If the climate is unhealthy, if there are occasions, that contributes to our name quantity.”

When catastrophe fairly actually calls, individuals assume there’s security in numbers, however Arnold mentioned that’s the greatest mistake.

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“There are calls the place persons are in the identical location and so they all name 911. They’re conscious another person is looking,” she defined. “We are able to hear another person talking to 911. These are the calls we’re attempting to stop.”

MAYOR PUSHES FOR $15M REVAMP OF ATLANTA’S 911 CALL CENTER ON UPCOMING BALLOT

Like most different industries, Atlanta’s 911 middle wants extra personnel. They’d almost 2,000 calls in an 8-hour interval final week. About 80% to 85% of calls are answered inside 10 seconds and the division needs one other 20 individuals to reply them. They mentioned even with new hires, they want the general public’s assist.

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Do:

  • Know your location
  • Reply all questions
  • Textual content 911 if wanted

Don’t:

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  • Cling up
  • Name again a number of occasions
  • Name for non-emergencies

“If you do not know the handle, present us with a landmark and intersecting streets. We’ve got the assets to search out you, but it surely’s quicker in the event you can present it,” Arnold mentioned.

Atlanta’s operators are compelled to search for and make sure every repeat call– all of them averaging two minutes. That’s valuable time that may very well be used to switch these having medical emergencies to the suitable EMS crew.

Atlanta’s 911 middle doesn’t straight deal with well being emergencies– that means they switch these calls to an EMS service. That’s one more reason to not cling up, because the operators must put callers on maintain as they contact the right system to assist.

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CITY COUNCIL RAISES CONCERNS OVER ATLANTA’S 911 CALL CENTER STAFFING

Callers could discover a supplemental textual content to 911 useful, in the event that they really feel they need to, however keep on the road till somebody addresses the decision.

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“[Callers] obtain the voicemail that claims do not cling up after which they cling up. It doesn’t expedite your name, it places you at the back of the road,” she mentioned.

Operator jobs are 40 hours per week. They provide tuition reimbursement and operators instructed FOX 5’s Alex Whittler many younger individuals have gone straight from operator roles to Atlanta’s police academy.



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Atlanta, GA

Braves News: NL East clash, Giants claim series in Atlanta, and more

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Braves News: NL East clash, Giants claim series in Atlanta, and more


After a series loss at Truist Park, the Atlanta Braves gear up to host the division rival Philadelphia Phillies for a three game set beginning tonight at 7:20 ET. The Braves enter the series at 47-38. The Phillies, however, enter play at 57-30 and have a nine-game lead over the East.

Max Fried, Spencer Schwellenbach, and Reynaldo López are each penciled in to start against Aaron Nola, Ranger Suárez, and Michael Mercado.

This series will wrap up the long homestand before the Braves head out West to end the first half.

More Braves News:

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The Braves dropped the series finale to the San Francisco Giants 4-2. Chris Sale’s dominance and a quiet offense headline the takeaways from the series loss.

Orlando Arcia was out once again due to a tooth infection and is questionable for the upcoming series.

Our 2024 draft preview series continues with third basemen.

Dylan Lee is back in midseason form, and he’s been an underrated piece of the 2024 bullpen success.

Eli White had a ridiculous Wednesday in Triple–A with two homers and two doubles. More in the minor league recap.

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Justin Toscano of the Atlanta-Journal Constitution highlights the Braves’ trends when opponents score four or more runs.

MLB News:

The Philadelphia Phillies top the AJC’s latest power rankings.

The Washington Nationals selected the contract of Juan Yepez, who will likely see some time at first base after the club optioned Joey Meneses.

The New York Mets released outfielder Trayce Thompson, per the transaction log. The 33-year-old joined the Mets on a minor league deal during the offseason.

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The Pittsburgh Pirates placed right-hander Jared Jones on the 15-day injured list with a right lat strain. Jones exited his start on Wednesday after five innings and 78 pitches.

The Miami Marlins selected the contract of right-hander Matt Andriese, who will take Tim Anderson’s spot on the 40-man roster.



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Source: Atlanta Braves Top Prospect on the Move

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Source: Atlanta Braves Top Prospect on the Move


The Atlanta Braves are in the process of getting a slew of arms healthy for the big-league club. However, it’s not just the likes of Ian Anderson and AJ Smith Shawver that are working back to full strength, former 2022 first-round pick JR Ritchie will begin his rehab assignment this week as well according to a source.

Ritchie is scheduled to pack his bags for the Braves’ Single-A affiliate August GreenJackets, a source told BravesSI. The GreenJackets have been in the news recently, because that’s where Anderson got a start this week.

The plan now is for Anderson to start on Saturday night in Augusta, and then Ritchie will take his place on the roster as Anderson takes the next step towards getting back to Atlanta. Anderson was strong in his third-rehab start and appears ready to move at least one step up the Braves’ ladder.

Ritchie underwent Tommy John surgery in May of 2023. He was throwing partners with Anderson as they were on similar timetables with the same injury.

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He’s made three appearances with the FCL Braves including July 4th. He hadn’t allowed an earned run in his previous-two appearances, but was roughed up by the FCL Pirates in 2.1 innings for five-earned runs on Thursday. Ritchie walked three batters, but he also struck out four of his nine outs.

The Braves liked what they saw from Ritchie enough to move him to Augusta where he should get a start next week.

Ritchie was the 35th overall pick in the 2022 MLB Draft, and celebrated his 21st birthday last week.



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Good Day Atlanta viewer information: July 4, 2024

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Good Day Atlanta viewer information: July 4, 2024


Featured guests and segments on Good Day Atlanta:

Emma Roberts stars in “Space Cadet”: In the grand tradition of fish-out-of-water comedies like “Private Benjamin” and “Legally Blonde” comes the new Prime Video release “Space Cadet,” starring Emma Roberts as a young woman reaching for the stars … literally.

Written and directed by Liz W. Garcia, “Space Cadet” stars Roberts as wannabe astronaut Tiffany “Rex” Simpson, whose plans for space travel were grounded when she was forced to skip out on a full-ride scholarship to Georgia Tech. Years later, aided by her a-little-too-supportive best friend Nadine (played by the hilarious Poppy Liu), Rex ends up at NASA’s astronaut training program — where she’s not about to let a little thing like fake credentials stop her from blasting off into space!

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Fourth of July fireworks safety: Whether you plan on setting off your own fireworks or are attending someone else’s celebration, safety should be your top priority. Before you light up the sky, Jeff Brandenburg has some advice for you.

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Chef Jernard Wells cooks up some Fourth of July nachos: Chef Jernard Wells knows how to put the “soul” in soul food, and he’s celebrating the Fourth of July with some amazing red, white, and blue nachos.

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Alfonso Ribeiro hosts ‘A Capitol Fourth’: The Capitol Building will be lit up in red, white, and blue fireworks for the annual “A Capitol Fourth” celebration. TV legend Alfonso Ribeiro is hosting this year, and he chatted with Eric Perry about the music, spectacle, and special focus of today’s broadcast.

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Discovery Channel Shark Week 2024: Discovery Channel is bringing some of the most intense and incredible underwater encounters you’ll ever see on this year’s Shark Week. Natalie McCann got a chance to hear how shark experts Dr. Austin Gallagher and Liv Dixon are going on these dangerous deep-sea expeditions.

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