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Atlanta E-911 dealing with increase of non-emergency calls

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Atlanta E-911 dealing with increase of non-emergency calls


ATLANTA — Atlanta E-911 say they are dealing with an influx of non-emergency calls to the 911 Center. They say those calls are tying up resources to deal with real emergency calls.

They’re receiving calls like a homeowner asking for help to move pillows from one couch to another. Another call is someone asking for a score to the game.

Those are some of the most recent calls, that the Atlanta 911 Center told Channel 2′s Larry Spruill they’re receiving on a regular basis.

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The problem is these calls are not emergency calls.

“We have a large number of calls that should not be received in the E-911 Center,” Atlanta E-911 Director Desiree Arnold said.

Arnold said when they receive those calls into the 9-1-1 Center, it affects everything.

“We receive multiple calls of just regular requests, like can you assist me with finding my keys, things of that nature that tie our call center employees up and then we’re unable to get to other calls,” Arnold explained.

Channel 2 Action News has reported several times on 911 center wait times and delays.

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According to Atlanta E-911, in 2023 they answered more than 1.3 Million 911 calls. Those calls include both emergency and non-emergency calls. That’s over 3,700 calls per day.

Atlanta E-911 said roughly 60% of the calls that come into 911 are non-emergency.

“For a long period of time, people have been told to call 911 about everything. Anything that happens, just call 911, because we’re always here and we always answer the phone. There are so many other resources available now. There are so many things that you can google. If you want to know where your loved one is in jail, go to the jail website, you don’t have to call 911 for that. That’s where we are now, we’re trying to educate the public on when is the correct time to call 911,” Arnold said.

Inside the city of Atlanta city limits, Atlanta E-911 can receive text messages from citizens. Just text the numbers 9-1-1 as you would any other number.

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Texting 911 is useful for things like:

  • Reporting non-emergencies that don’t require officers to meet with you. (i.e. illegal parking, noise ordinance violations)
  • Texting when a voice call would otherwise be unsafe. (i.e. hidden within your home during a burglary or domestic violence situation.
  • The capacity of the caller to speak, for any number of reasons is diminished.

The 911 center is also hiring.

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Atlanta, GA

Glass and water: Atlanta art exhibits show grief in Asian American community after deadly spa shootings

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Glass and water: Atlanta art exhibits show grief in Asian American community after deadly spa shootings


ATLANTA, Ga. (Atlanta News First) – Flux Projects is a nonprofit organization in Atlanta trying to make art available to the community at no cost. It is a way for them to create a platform for people to have conversations.

They are continually working on a multi-year, multi-project series called “Flow,” exploring the different ways we use water to connect with nature, to grieve, to love. They partner with local artists to make it happen. The next installation will be coming up in Buckhead at the end of April. It is called “Braiding Time, Memory and Water.” It is a performance encouraging people to reconnect with nature.

“Today, we are in an installation called ‘Our Mothers Our Water, Our Peace.’ It is by a Korean American artist Gyun Hur,” said Flux Projects Executive Director Anne Archer Dennington.

These exhibits are also used to tell stories of grief.

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“Grief never leaves but it continues to flow,” said Archer Dennington.

Every glass teardrop looks like they are falling from the ceiling. Each one is filled with water from the Chattahoochee River. The installation is an effort to portray the grief within the Asian American community after the 2021 deadly shootings at metro Atlanta spas. On March 16, eight people were killed.

“Unless we remember these things, we run the risk of repeating them. It is very important, not only for the Asian American community to remember this story, but it is important for all of us to recognize it as part of Atlanta’s history and what has happened here,” said Archer Dennington.

The teardrops are in the musical pattern of “I Have Got Peace Like a River.”

Flow is a simple name. It is a simple way of talking about big issues that might be too heavy without the art that helps translate it.

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Atlanta, GA

MLB power rankings: Perfect Padres throttle Braves to put Atlanta in early 2025 hole

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MLB power rankings: Perfect Padres throttle Braves to put Atlanta in early 2025 hole


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Sure, the Los Angeles Dodgers are unbeaten in five games and the New York Yankees can’t stop hitting home runs, but let’s pause to consider what the San Diego Padres have pulled off.

It’s not even April, and they’ve already clinched the season series against the Atlanta Braves – and cracked the top five in USA TODAY Sports’ first power rankings installment.

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Oh, it probably won’t matter, but it’s worth pondering that the most significant feat of this opening weekend was the Padres sweeping four games against Atlanta, marking six consecutive victories over them at Petco Park, dating to their wild-card steamrolling during last year’s playoffs.

Perhaps you might remember that: The Braves, New York Mets and Arizona Diamondbacks all had to wait until hurricane-delayed Games 161 and 162 were played to determine the final NL playoff spots. Sure, most tiebreakers don’t come into play, but with the Padres and Braves very likely slotting in wild-card spots this year, it’s not entirely meaningless.

Of greater note, San Diego’s throttling of Atlanta might at least force observers to recalibrate their expectations for both teams, with the Padres perhaps providing resistance to the Dodgers in the West, while the Braves are already a pace behind what should be an excellent three-team race in the East.

Then again, 158 games remain for both.

A look at our updated rankings:

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1. Los Angeles Dodgers

  • You might say they, uh, torpedoed Brewers pitching.

3. Philadelphia Phillies

  • Jesús Luzardo wins first start as Phillie.
  • Bullpen allowed one earned run in 16 innings.

5. Baltimore Orioles

  • Blasted 10 homers in four games against Toronto.

6. Texas Rangers

  • Jack Leiter did enough to win first start; can Kumar Rocker follow suit?

7. Arizona Diamondbacks

  • Next time, just start the guy you just gave $210 million.

8. New York Mets

  • Oh, they’ll hit soon enough.

9. Houston Astros

  • Spencer Arrighetti picks up where he left off after strong 2024 finish.

10. Detroit Tigers

  • They’re definitely done with the Dodgers.

11. Boston Red Sox

  • Rafael Devers doing anything but designated hitting: 0 for 16 with 12 strikeouts.
  • Ah yes, three games at the Dodgers should wash that 0-4 start right away.

13. Cincinnati Reds

  • It’d be a shame if relief woes sank an otherwise solid and charismatic roster.

14. Chicago Cubs

  • Relief acquisition Eli Morgan has given up six runs in 3 ⅔ innings.

15. Seattle Mariners

  • After four-run opening day explosion, they score two, zero and two runs against A’s.

16. Cleveland Guardians

  • Jose Ramírez’s wrist is barking a little bit.

17. Kansas City Royals

  • Tough opening series ends on grim note when pitch strikes Jonathan India in face.

18. Tampa Bay Rays

  • They embrace the great outdoors with two wins over Rockies, including walk-off homer.

19. San Francisco Giants

  • Maybe this Old Guys Rule rotation will work out.

20. St. Louis Cardinals

  • So far, their “reset” has resulted in a perfect record.

21. Toronto Blue Jays

  • The Max Scherzer thumb saga already getting painful.

22. Washington Nationals

  • Dylan Crews hitless in 11 at-bats, with eight strikeouts.

23. Minnesota Twins

  • Top prospect Emmanuel Rodriguez with a three-hit night in Class AAA opener.
  • We feel confident in saying they will not see the New York Yankees again this year.

25. Los Angeles Angels

  • Tim Anderson gets a nice welcome in return to Chicago’s Southside.

26. Athletics (Sacramento)

  • Their Yolo County Era begins this week.

27. Miami Marlins

  • Griff Conine hits game-tying homer on night his dad is inducted into club Hall of Fame.

28. Pittsburgh Pirates

  • First three losses all walk-offs. So they’re coming close.
  • Chase Dollander watch: Strikes out five in four innings of first Class AAA start.

30. Chicago White Sox

  • Clip and save this for posterity: Their 1.00 ERA leads the major leagues

The USA TODAY app gets you to the heart of the news — fastDownload for award-winning coverage, crosswords, audio storytelling, the eNewspaper and more.



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Atlanta, GA

Sister kills brother in Atlanta shooting, police say

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Sister kills brother in Atlanta shooting, police say


Police are investigating a deadly shooting at 110 Joseph E. Lowery Boulevard.

Atlanta police say they’re investigating a deadly shooting between a brother and sister.

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What we know:

Atlanta police responded to a shooting just before 4 p.m. at 110 Joseph E. Lowery Boulevard SW Sunday afternoon.

That’s where Andrew Smith, the commander of the Atlanta Police Department’s Homicide Unit, confirmed they found a man in his mid-40s suffering from a gunshot wound. He was pronounced dead at the scene.

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Not only did the victim and suspected shooter know each other, Smith says they were siblings.

Police are investigating a deadly shooting at 110 Joseph E. Lowery Boulevard.

The victim’s sister has been taken to police headquarters for questioning.

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Police believe this was a domestic situation with no threat to the public. This is an ongoing investigation.

What we don’t know:

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It’s still not clear what led to the deadly shooting.

Neither the victim nor the suspected shooter have been publicly named.

The Source: This information has been confirmed by Andrew Smith, the commander of the Atlanta Police Department’s Homicide Unit.

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