The effort, called the “Citizens Agenda,” is a departure from the conventional political reporting that Kinzel has made a career on, spending days calling politicians, advocates, and experts. But in August he and Patterson, the outlet’s executive editor, set up a table outside of Montpelier’s Federal Building with a sign that asked passersby: “What do you love about Montpelier?”
Most pedestriansdeclined to stop. But those that did made an impression.
“We all feel property taxes are an issue,” Kinzel said. “But when you actually meet somebody who says, ‘I’m not sure I can stay in my house any longer because the property taxes are so high’ … it reinforces the belief that this is a very important issue.”
In following the Citizens Agenda, Vermont Public is trying to forge relationships with the public at a time when trust in the media has never been lower and the business has never been harder. The effort, which aims to strengthen democracy and civic engagement, comes as traditional news organizations have lost large shares of their audiences, contributing to job losses and cutbacks across the industry.
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Journalists at the outlet — which includes a news website, TV station, and radio station — have spent the year speaking to more than 600 residents at diners, gas stations, and concerts about state and local politics across all 14 Vermont counties.
“They’re really able to dig into these local issues that people are concerned about, as opposed to how is [Donald] Trump pronouncing Kamala [Harris’s] name right now,” said Michael Wood-Lewis, CEO of the Front Porch Forum, a Vermont social network that counts nearly half of the state’s adults as active members and is helping amplify Vermont Public’s election coverage.
Hearken, a company that builds technology for audience engagement, and Jay Rosen, a journalism professor at New York University, established a guide forthe Citizens Agenda ahead of the 2020 elections to give newsrooms a blueprint for changing their political coverage. The goal is to hear directly from news consumers about the issues most urgent to them, then use those responses to shape coverage.
Vermont Public reporter Bob Kinzel spoke to a resident in Montpelier during one of the publication’s “office hours” to engage residents in conversations about what they want politicians to address.Aidan Ryan
”No longer as news organizations can we presume to understand what our public needs from us, nor can we assume that being first with the latest salacious turn in a campaign is what actually matters,” Rosen and Hearken CEO Jennifer Brandel wrote.
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The initiative was, in part, born out of the 2016 election, when many traditional new organizations wereshocked that Donald Trump beat Hillary Clinton. That was a prime example of broken political coverage, Rosen and Brandel wrote, illustrating a lack of understanding about issues that resonated with wide swaths of voters and gaps in polling quality.
“It’s not compelling enough to organize your coverage around who’s ahead and who’s likely to win, and tactics needed to win,” Rosensaid. “That’s part of politics, but it’s not enough.”
Several other newsrooms across the country have adopted the Citizens Agenda this year, including Spotlight PA, Washington state’s Cascadia Daily News, and over 30 newsrooms in Colorado including The Denver Post and Colorado Public Radio.
Elodie Reed, a Vermont Public reporter who hosted one of the outlet’s “office hours” in northern Vermont this summer, said she usually starts by asking people how they spend their days. She jots down notes and asks residents if they mind being contacted later.
Reed recalled talking to one woman who said she doesn’t usually vote or otherwise participate in politics.
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“I was like, ‘Well, everyone cares about things. So what do you care about? Are there things in your life that could be easier, that you’d like to see change?’” Reed said.
The woman began talking about howher grandkids couldn’t get into pre-kindergarten. She added she has a disability and applying for disability benefits is difficult. Those were all important public policy issues, Reed said, but the woman didn’t think of them that way.
A flash flood destroyed two bridges and multiple private residences in Plainfield, Vt., in July. Climate change has been a top concern voiced by Vermonters, Vermont Public has found. Dmitry Belyakov/Associated Press
After the conversations, reporters enter notes into a database. The top issues for Vermonters, gleaned during the conversations and an online form, were climate change, housing, taxes and affordability, education, and health care. While Patterson and others expected most ofthese issues to be important — especially in a state that’s seen devastating floods — hearing directly from residents helped validate their coverage.
The bulk of Vermont Public’s reporting from the effort is still to come, but some takeaways arealready reflected, like in a voter guide that focuses on candidates’ responses to top issues. Patterson alsosaid an environmental reporter is devising a climate glossary. And a section of Vermont Public’s Democratic gubernatorial debate focused exclusively on climate change.
After asking candidates Peter Duval and Esther Charlestin if they supported the state’s Climate Superfund Act, host Mitch Wertlieb asked: “Christina from Barre City is concerned about energy costs. … Esther, how do you propose addressing climate change while keeping affordability top of mind?”
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Duval, who lost the Democratic primary held on Aug. 13for governor to Charlestin, said he appreciated the substantiveness of the questioning.
“I was pleased not to be asked a horse-race question,” he said.
The Citizens Agenda effort is aimed not only at providing voters with more information about candidates, but also trying to establish trust with residents. Thatincludes visiting some of the more remotenorthern parts of the state.
A 2023 Gallup poll found that only 32 percent of Americans trust the media “a great deal” or “a fair amount.”
“One tried and true way that we have of building back that trust is to just talk with people and be in the communities as best we can and take the veil off of the work that we do,” Patterson said.
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Vermont Public is one of several news outlets across the country that has adopted the Citizens Agenda for the 2024 election, an effort to center voters and their concerns in political coverage.Aidan Ryan
Paul Heintz, editor of the VTDigger, said the publication is watching Vermont Public’s coverage and trying to incorporate some of the Citizens Agenda approach into its own reporting. He cited an expanded voter guide, which this year includes more campaign finance information and translations into different languages.
“It’s important to respect your readers and to not assume that they’re just looking for entertainment,” Heintz said.
Not every residentwants to take part. The vast majority of the people who walked by Vermont Public’s table in Montpelier didn’t even glance at it, reflecting how much work it takes to reach voters. But for those who did, the chats forced them to think of what questions they had for candidates.
“I had to stop and think, well, I mean, there’s a million questions,” said Gary Hass, a Barre resident and publisher of the weekly newspaper The World, who stopped by the table. He suggested asking how candidates can prevent efforts to overturn the election and how spending programs passed by state Democrats affect affordability.
“This is good,” Hass said. ”Reaching out to the public right here.”
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Aidan Ryan can be reached at aidan.ryan@globe.com. Follow him @aidanfitzryan.
CHELSEA — Vermont State Police have identified the victims of a June 17 fatal house fire as the home’s residents, Karen Snyder, 71, and Max Quayle, 57.
The investigation into the cause and origin of the fire that broke out just after 3 a.m. last Wednesday is ongoing, according to the police news release.
Investigators found Snyder, the owner of the home where the fire started, and Quayle in the wreckage after extinguishing the blaze at 7 North Common.
The fire also severely damaged a neighboring house to the west, 5 North Common, that Fire Chief Ed Coburn said has not had occupants for years, and caused minor damage to a house to the east, 9 North Common including scorching a wall and cracking some windows.
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Both 5 and 7 North Common will likely have to be torn down because they are unsafe, Coburn said, but the final decision will be up to property owners and the town.
Anyone with information that might aid investigators should call VSP’s Royalton Barracks at 802-234-9933 or submit information anonymously online at https://vsp.vermont.gov/tipsubmit.
The request encapsulates UVM’s strategy to withstand the forces hammeringhigher education: Schools are closing; federal support is going away; and the shrinking population of college-aged young adults is leaving all but the most elite schools fiercely competing for students. This “demographic cliff” is a five-alarm bell higher education insiders have been ringing for decades, and UVM, the flagship school of a greying state, is feeling the heat. It is suffering through a $12 million budget deficit and expects the incoming class of freshmen students to decline by 15 percent this fall.
At this ominous moment, UVM is betting that athletic amenities,such as a bouldering wall, hydrotherapy pools,and a new basketball court, will help balance the scales.
Tromp ultimately got the state money and says donors have lined up an additional $51 million. (UVM still needs another $32 million for the renovations.)
Once completed, the project will transform the school’s athletic complex and create the largest indoor venue in Vermont, a 5,000-seat space for concerts, events, and sports games of all levels. There will be more gym space for students, shinier offices for coaches, and a hospitality suite for athletics donors. University officials estimate the improvements would double use of the facilities and serve both students and everyday Vermonters.
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Yet more than anything, the project is a not-so-secret admissions ploy, as sportsand the social culture around it become ever-bigger factors in where applicants decide to go to college.
The University of Vermont’s men’s soccer team won the national championship in 2024.Ben McKeown/Associated Press
“A lot of this is about enrollment needs,” said Dominique Baker, a higher education policy expert at the University of Delaware. “It’s about trying to ensure that if a student is admitted to both UVM and another institution, that Vermont has a fighting chance.”
This is not exactly a new phenomenon. Even in the ’80s, the so-called Flutie effect — named for Boston College football great Doug Flutie — illustrated how a single star athlete can drive a bump in applications. Sports powerhouses, including Alabama and Michigan, draw eyeballs and multimillion-dollar profits from athletics. And smaller local schools, including Stonehill, Nichols College, and the University of New Haven, have beefed up sports programs to lure students.
UVM is not expecting to challenge the powerhouses of the NCAA. It does not have a varsity football program, by far the richest of college sports, but is known instead for hockey and basketball. Its men’s soccer team is highly ranked, winning the NCAA Division 1 national championship in 2024, and skiing at nearby mountain resorts is a bonus for many applicants.A high number of UVM students, about 2,500 of 14,000, also play club sports.
But Katelyn Figueiredo, a member of the women’s soccer team, said fans at UVM games are mostly other athletes.
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“The study body is less interested in traditional sports,” said Figueiredo, who is also a marketing intern for UVM athletics.
In a state with an aging population, UVM has long relied on recruiting students from outside Vermont.Currently, almost 80 percent of UVM students come from out of state, the highest share of any flagship public school.
But prospective students from elsewhere in New England are increasingly drawn to the tailgate culture and lower tuition costs of Southern schools. And losing them would be a crisis.
With little state funding, UVM already ranks among the most expensive public universities nationwide, at $70,000 a year for out-of-state students. Most of its revenue is from tuition, although nearly half of current students who are Vermont residents attend school tuition-free. Before 2024, the university had not increased tuition for five straight years.
While many universities have emphasized new amenities over the years, the expense of gyms and climbing walls inevitably adds to the ever-higher price for families, research shows.
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The University of Vermont has less fitness space per student than its peer public universities in New England.Caleb Kenna for the Boston Globe
But at UVM, the recreational areas for students are a key weakness. Admissions tours skip the athletic facilities, and with just 7,500 square feet of fitness space, UVM lags other New England public universities. Students in surveys blast the facilities for being “antiquated” and “too crowded.” Some prefer to pay for private, off-campus gym memberships instead, according to a UVM student government resolution.
In a statement, university spokesperson Adam White called the renovation of the multipurpose center “essential to the high-quality campus experience today’s students expect.”
Strategically investing in recreational facilities is a way for UVM to attack its challenges, rather than give in, said Krista Trofka, a government and education expert at commercial real estate firm JLL.
“That being said, we are in something of an arms race related to athletic investment,” she said. “Is it fully sustainable?”
When Tromp, the UVM president, lobbied state lawmakers, she cited the small facilities in a recent decision to limit participation in a high school robotics competition. TheHarlem Globetrotters told the school it may no longer be able to play there, she said.
Tromp recalled even musicianSting once joked that playing at UVM gave him a weird tinge of nostalgia.
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“It’s been a long time since I played at a high school gym,” she quoted him saying in 1991.
Athletically speaking, the University of Vermont is perhaps best-known for hockey and skiing. The Boston Globe/Boston Globe
Upgrading the facilities has long been on UVM’s agenda. The school began construction in 2019, but the COVID pandemic interrupted the work. Steel beams for new buildings went unused, although UVM has completed some piecemeal updates in recent years, including revamping the locker room for hockey and adding training facilities.
In the May legislative hearing, UVM director of government relations Wendy Koenig estimated that, once the funding is in hand, the construction would take three years to finish.
“You can tell by what we’re saying this morning that we are motivated to get this done,” she said.
Until then, a banner near the existing basketball court that reads “the wait is almost over,” put up five years ago, is “a running joke on campus,” said UVM student government president Kennedy Connors.
“Like, when is the wait over?”
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Meanwhile, UVM is cutting costs elsewhere. It reduced its annual budget by 3.25 percent this spring and chose to forgo raises for senior leaders. The university is also reevaluating its vast real estate portfolio in Burlington and rural Vermont. It had previously eliminated low-enrollment humanities classes.
Brit Williams, an associate professor of education at UVM, said she supports using state money for forward-thinking moves. She also noted the athletics complex will benefit Greater Burlington, which “does not have as many spaces and places to host events, to build community.”
“We can’t cut our way to a successful financial future,“ Williams said. “I cannot confidently say that [athletics] will be the solution. Not one thing will change the trajectory of our institution. But a bunch of small changes could help move the needle.”
The University of Vermont draws roughly 80 percent of its students from out of state, a higher share than any public flagship university in the nation.Caleb Kenna for the Boston Globe
And Vermont and its colleges need to make bold moves to galvanize shrinking cities and retain residents, said Kevin Chu, executive director of the Vermont Futures Project, a nonprofit think tank that promotes economic growth in the state.
Green Mountain, Goddard, and Sterling colleges all closed recently, and the Vermont towns around them are struggling in their absence. The school-age population in the state is also declining at an alarming rate.
In that sense, Chu said, $12 million is an investment in the next generation of Vermont talent. Given the state’s small size, even a small amount goes a long way.
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“Part of the pitch is that the investment would yield returns for Vermont,” Chu said. “We’re either going to be a leader for what to do or what not to do.”
In the meantime, students such as native Vermonter Oliver Szott are excited for the changes. The success of men’s soccer boosted pride in Vermont sports, and games for Vermont Green FC, a pre-professional team that has its home matches at UVM, sell out “practically immediately,” Szott said.
For applicants to UVM, Szott can see how athletics would be a “differentiating factor” against other options, he said.
“Whether it will be successful in increasing enrollment,” he said, “that is yet to be seen.”
Diti Kohli can be reached at diti.kohli@globe.com. Follow her @ditikohli_.
VERMONT — As her neighbors were on hour two of debating whether Israel was an “apartheid regime,” a Jewish mother in the audience sat in the back of the town hall, shaking.
“It was a visceral reaction,” she said.
Ten years ago, the woman and her husband left Israel to move to Bristol, Vermont—a 3,782-person town she described as the kind of place where you let your kids run outside barefoot and leave your doors unlocked. A child of the Second Intifada, she thought she had left behind the violence of the Middle East. But sitting in a folding chair, hearing words like land theft and occupied land of Palestine, the womansaid she “no longer believed that I was safe.”
In early March, hundreds of towns across Vermont met for their annual town meeting—a tradition that stretches back to 1762. Bristol was one of nine considering a pledge condemning Israel as an “apartheid regime” guilty of “settler colonialism” and “military occupation.”
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“The minute people hear I was born in Jerusalem, they stop listening,” the woman told the crowd. “You don’t have the lived experience to understand what really happens there and how difficult it is.”
“It’s a very, very complicated conflict,” she said. “My own dentist was an Arab from Jerusalem.”
She tried to tell them about the reality of Israel—how Arabs and Christians and Jews live there side by side, with equal rights. Her 80-year-old mother, she said, had spent the last weekend sleeping in a bomb shelter.
“Which one of you in this community who knows me, who knows my husband and knows my kids, have called or texted to check how my family is doing?” she asked. “None of you.”
“Oh, because it’s Israel, they’re the colonialists,” she said.
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An hour later, at 11:01 p.m., the town passed the pledge.