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Massachusetts suffers statewide outage of its 911 services

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Massachusetts suffers statewide outage of its 911 services


The 911 system across Massachusetts went down Tuesday afternoon, making it impossible for anyone to reach emergency services.

“The State 911 Department is aware of a disruption to the 911 system and is investigating the cause,” the state’s Office of Public Safety and Security said in a statement.

Dozens of communities reported the outage, but its cause was unclear.

Boston Police Commissioner Michael Cox advised the public to contact local police departments if they need help.

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“In addition, if you’re having any issues that are medical related, or EMS or fire-related, you can go and pull your local call box, that’s the red light boxes that fire departments have on local street corners, to also get medical attention that way,” he said.

Cox said the disruption “could be very temporary.”

“But we thought it was important, particularly with the heat that we’re about to experience, to make sure that we give people the opportunity to know what’s going on,” he said.

Boston Mayor Michelle Wu said residents shouldn’t worry about calling the correct number or facility for their emergency, but to just reach out to their nearest authorities.

“If you are experiencing an emergency, if you find your way to police, fire or EMS, we will make sure that you get to the right place,” she said.

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She said authorities were working to resolve the issue.

Several years ago, Massachusetts suffered sporadic 911 outages. At the time, it was blamed on outages from Louisiana-based CenturyLink, which affected some Verizon customers.

This is a developing story that will be updated.





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Massachusetts

Jewish families in western Massachusetts get ready for Passover

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Jewish families in western Massachusetts get ready for Passover


CHICOPEE, Mass. (WWLP) – Jewish families in western Massachusetts and across the world are preparing to observe the eight-day festival of Passover starting at sundown Wednesday. The holiday commemorates the biblical story of Exodus and the Israelites’ liberation from slavery in Egypt.

The festival is also known as Pesach and the Festival of Unleavened Bread, according to the National Day Calendar. Its date changes annually because it is set according to the first full moon in the Hebrew calendar month of Nissan.

The roots of the holiday are found in the Old Testament. While traditionally a Jewish observance, many Christians have also begun participating in Passover celebrations.

The holiday starts with the Passover Seder, which is a ritual feast. The event includes reading, singing, washing hands, drinking wine, and eating specific foods.

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A traditional Seder meal includes roasted lamb, flatbread called matzah, bitter herbs like horseradish, and vegetables dipped in saltwater. These items are arranged on a Seder plate.

The food and wine are ingested in a specific order during the meal. The procedure is written in a book called the Haggadah, which also includes the consumption of four cups of wine.

All facts in this report were gathered by journalists employed by WWLP. Artificial intelligence tools were used to reformat information into a news article for our website. This report was edited and fact-checked by WWLP staff before being published.

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