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‘Don’t assume you are safe’: Data breaches spike in Massachusetts, following national trend – The Boston Globe

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‘Don’t assume you are safe’: Data breaches spike in Massachusetts, following national trend – The Boston Globe


Micale said she quickly called up her bank and put a freeze on her account. But that put her trip to Boston with her husband, the first after over a year of long COVID, on hold.

“It was really stressful,” she said. “I had to cancel all my reservations and start over from scratch.”

Micale is far from the only Massachusetts resident to be impacted by a data breach in recent years.

A new Globe analysis of state data shows just how off-the-charts the problem has become. In 2022, 1.9 million Massachusetts resident accounts were impacted by data breaches. The following year, that number spiked to more than 6.9 million accounts, fueled in part by large-scale breaches, including one that affected more than 2 million Harvard Pilgrim Health Care accounts.

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So far this year, the numbers are already above the historical average, though not quite as striking as 2023, with 1.8 million accounts breached through September.

The overall uptick is “a trend around the world,” said Stuart Madnick codirector of MIT’s flagship cybersecurity consortium. “It’s no surprise that Massachusetts is part of the uptick.”

As more data than ever, including sensitive personal banking and health care information, is stored on the internet, breaches are becoming increasingly common, he and others said. Meanwhile, hacker groups are also becoming more sophisticated, putting more people at risk of fraud and identity theft.

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Stuart Madnick, professor at MIT, held one of the letters he received regarding data breaches. Suzanne Kreiter/Globe Staff

Across the United States, an estimated 353 million accounts fell victim to data breaches last year, according to the Identity Theft Resource Center, a national nonprofit that provides cost-free assistance to identity theft victims. The total number of breaches was 72 percent higher than the previous record year of 2021.

Data breach victims can suffer serious financial and personal repercussions after their information is compromised. For consumers, their financial information could be sold on the dark web, where scammers can purchase it and rack up debt in their name.

The burden of dealing with the consequences, such as contesting fraudulent charges, often falls on consumers.

Doing so can prove challenging even for tech-savvy people like Leigh Graham, a Johns Hopkins researcher, whose personal data has been breached at least twice in the past year, including when her employer was breached.

Graham, who lives in Northampton, said she struggled to navigate credit bureau websites to freeze her credit report after she noticed that someone spent $550 on Ticketmaster in her name.

“I’m 49, but I feel like I don’t understand what I’m looking at,” she said. “The onus is so on the individual consumer to fix everything.”

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Companies impacted by data breaches may find themselves paying hefty ransom to keep their clients’ data from being published online.

That’s what happened to Change Healthcare, a subsidiary of United Health, a national conglomerate. It paid a $22 million ransom earlier this year to a hacking group that stole protected health information from their systems. The health care group acknowledged that the stolen data could include information on a “substantial proportion of people in America.” Massachusetts data indicates that tens of thousands of residents were caught up in the breach.

Screenshots of some of the hacked data ended up online, despite the ransom payment. The hack also reportedly led to problems for patients in getting prescriptions approved at hundreds of medical facilities across the country.

In Massachusetts, both national behemoths, like T-Mobile, and smaller organizations, like the Roman Catholic Diocese of Fall River, have been hit by data breaches in recent years, data shows. Even state government employees have been targeted.

At smaller organizations, experts say it’s a daunting task for IT teams with limited resources to compete with large international hacking organizations.

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“A lot of [small] organizations have to face a cost-benefit tradeoff, and sometimes just have to accept a certain level of risk,” said Saroja Hanasoge, director of advisory services at CyberTrust Massachusetts, which partners with cities and organizations across the state to beef up their cybersecurity.

The largest reported hack affecting Massachusetts residents since 2017 happened last year, when Harvard Pilgrim Health Care revealed a breach that affected over 2.1 million state client accounts. Harvard Pilgrim is a subsidiary of Point32Health, the second biggest health insurance company in the state, and provides coverage at dozens of hospitals in Massachusetts alone.

In an open letter written to clients after the hack, the nonprofit said hackers may have gotten access to files containing client names, Social Security numbers, dates of birth, tax identification numbers, and patient clinical information, such as medical diagnoses and treatments.

chart visualization

“We want to assure you that we are taking this incident extremely seriously, and we deeply regret any inconvenience this incident may cause,” the group’s letter said.

A spokesperson for Harvard Pilgrim declined to speak about the breach.

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Bad actors are becoming more sophisticated

Experts say it’s now far easier for bad actors to go online and buy hacking services at low cost, often using cryptocurrencies like Bitcoin.

For-hire hacking groups do a lot of the technical work that everyday thieves would ordinarily not have the know-how to pull off, said Kevin Powers, director of the cybersecurity program at Boston College. Some of the hacking groups even offer affordable subscriptions.

For as little as $40 a month “you can get yourself a monthly subscription for a criminal enterprise,” Powers said.

He added that schemers also now use artificial intelligence services available on the dark web that are built to make hacking easy. Many hacking groups have begun using the AI services to make highly personalized phishing emails that are much harder to spot as fraudulent.

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Even in cases where federal investigators manage to shut down a big hacking network, they will often reappear online, sometimes from a different country.

Hackers also have the benefit of bigger and easier targets to crack in recent years, as a growing number of companies are putting troves of data on poorly set up cloud servers with minimal protections.

“The bad guys are getting badder faster than the good guys are getting better,” Madnick of MIT said.

Some of those bad guys have even managed to break into Madnick’s accounts multiple times.

“You can be the most careful person in the world and there is no way to guarantee they won’t break in,” he said. “Don’t assume you are safe.”

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Scooty Nickerson can be reached at scooty.nickerson@globe.com.





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Pedestrian hospitalized after being hit in Waltham

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Pedestrian hospitalized after being hit in Waltham


A person was hit by a vehicle Tuesday morning in Waltham, Massachusetts.

Police responded just after 10 a.m. to the crash at the intersection of Elm Street and Carter Street.

Officers began treating the pedestrian, who was then taken to an area hospital with unspecified injuries.

The driver stayed at the scene, the Waltham Police Department said.

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The cause of the crash is under investigation.



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People are moving out of Massachusetts but the population still grew

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People are moving out of Massachusetts but the population still grew


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More people left Massachusetts than moved in from 2024 to 2025, with the state ranking fourth in the nation for net domestic migration loss, according to data from the U.S. Census Bureau.

Thousands of residents left the Bay State for other states during that period. Regionally, the Northeast experienced a net domestic migration loss of 205,552, according to the data.

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Despite the domestic outflow, Massachusetts’ population still grew by 15,524 when factoring in births, deaths, and international migration.

Here’s what to know about the states with the highest and lowest net domestic migration across the country:

Massachusetts’ net domestic, international migration from 2024 to 2025

From July 1, 2024, to July 1, 2025, Massachusetts had a net domestic migration of -33,340, with 33,340 more people moving out of the state than moving in, according to data from the U.S. Census Bureau.

Meanwhile, the state had a net international migration of 40,240, as 40,240 more people moved into Massachusetts from abroad than left.

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States with highest net domestic migration from 2024 to 2025

Here were the states with the highest net domestic migration from July 1, 2024, to July 1, 2025, according to U.S. Census data:

  1. North Carolina: 84,064 residents
  2. Texas: 67,299 residents
  3. South Carolina: 66,622 residents
  4. Tennessee: 42,389 residents
  5. Arizona: 31,107 residents
  6. Georgia: 27,333 residents
  7. Alabama: 23,358 residents
  8. Florida: 22,517 residents
  9. Idaho: 19,915 residents
  10. Nevada: 14,914 residents

States with lowest net domestic migration from 2024 to 2025

Here were the states with the lowest net domestic migration from July 1, 2024, to July 1, 2025, according to U.S. Census data:

  1. California: -229,077 residents
  2. New York: -137,586 residents
  3. Illinois: -40,017 residents
  4. New Jersey: -37,428 residents
  5. Massachusetts: -33,340 residents
  6. Louisiana: -14,387 residents
  7. Maryland: -12,127 residents
  8. Colorado: -12,100 residents
  9. Hawaii: -8,876 residents
  10. Connecticut: -5,945 residents

New England states’ net domestic migration from 2024 to 2025

Here’s how New England states ranked on net domestic migration from July 1, 2024, to July 1, 2025, according to U.S. Census data:

  1. Maine: 7,406 residents (ranked 18th nationally)
  2. New Hampshire: 6,554 residents (ranked 22nd nationally)
  3. Vermont: -726 residents (ranked 34th nationally)
  4. Rhode Island: -1,551 residents (ranked 36th nationally)
  5. Connecticut: -5,945 residents (ranked 42nd nationally)
  6. Massachusetts: -33,340 residents (ranked 47th nationally)

Census regions with highest net domestic migration from 2024 to 2025

Here’s how the four Census regions ranked on net domestic migration from July 1, 2024, to July 1, 2025, according to U.S. Census data:

  1. South: 357,790 residents
  2. Midwest: 16,040 residents
  3. West: -168,278 residents
  4. Northeast: -205,552 residents



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Planning a staycation? Tripadvisor recommends this MA city

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Planning a staycation? Tripadvisor recommends this MA city


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Are you thinking about spending some time off but don’t want to splurge on a big international vacation?

A summer 2025 report found that many Americans are choosing nearby staycations over changing time zones.

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And Tripadvisor said one of the best travel experiences you could have in the United States would actually be a guided walking tour in Salem, Massachusetts, and the Freedom Trail walking tour in Boston.

As part of 2025 Travelers’ Choice Awards: Best of the Best Things To Do, Tripadvisor said that History and Hauntings of Salem Guided Walking Tour is the second-best experience in the U.S.

As we move on from 2025 onto 2026, here’s what you need to know about this Bay State travel opportunity.

Tripadvisor said Salem has the second best experience in the U.S.

Tripadvisor said the History and Hauntings of Salem Guided Walking Tour is one of the best experiences in the United States. Its AI summary tool said the tour guides paint a vivid portrait of one of America’s most macabre towns.

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Here’s what Tripadvisor said about it: “There are many Salem tours out there but few are as compelling as this one, led by a local historian who brings alive the city’s history at the time of day you choose. For a spookier experience, pick a nighttime tour led by lantern light. Visit the Burying Point Cemetery, Witch House, and Ropes Mansion garden as your guide tells stories of the haunted history of Salem, Massachusetts.”

The itinerary says the tour begins at Salem Old Town Hall and ends at Hamilton Hall, visiting sites like the Bewitched statue of Elizabeth Montgomery and The Witch House at Salem on the way.

You can book History and Hauntings of Salem Guided Walking Tour at this link here. Be aware that this event is booked 23 days in advance, the tour’s Tripadvisor page said.

Kathleen Wong contributed to the reporting of this story. Rin Velasco is a trending reporter. She can be reached at rvelasco@gannett.com.

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