In an update at 10:15 a.m. Bradley International Airport said flights have resumed back to normal.

Passengers are encouraged to check with their airline on the status of their flight.

(Original post) CONNECTICUT — Gov. Ned Lamont said the state is in “the process of assessing any possible impacts the global CrowdStrike incident may be having on state computer systems.”

“We are asking state employees who may be experiencing technical difficulties to report them to their service desk or help desk as appropriate,” Lamont said in a social media post.

A top state agency said, “The State of Connecticut is managing through some effects of the global Crowdstrike incident. This is not a cyberattack. The State of Connecticut along with DEMHS will continue to monitor.”

CrowdStrike is a cybersecurity firm and the outage has had far ranging impacts across the world on Friday morning, which has impacted airlines, including Bradley International Airport, banks, and other offices. A software update is believed to be responsible for the mass disruption, according to national reports.

In a 9:15 a.m. update, Lamont said on X “Our state IT staff have been working since very late last night to address any outages related to the global CrowdStrike incident. We’ve been coordinating with the federal government, other states, towns, utilities, and hospitals on any impacted systems. Our top priority is always public health and safety. At this time, most CT state services are operational, however @ctdss Resource Centers will be closed to the public today as system issues in those offices are being resolved. We’ll have more updates as they become available.”

Here are some local impacts:

CT DMV

Hospitals/State Police/Trains/Bus Service

News 8 reported that no issues have been reported at area hospitals. (Read more at News 8).

NBC CT reported that both Yale New Haven and Lawrence + Memorials Hospital are operating normally, while there have been some minor impacts on UConn Health.

NBC CT also reported that state police were having some computer issues Friday morning.

Metro-North said some MTA customer informational systems are temporarily offline due to the outage but train and bus service is unaffected.

CT Department of Social Services

“Due to the global Microsoft outage, the Resource Centers will be closed to the public today. Statewide IT is working on the issue and we will use social media to update you on next steps. We apologize for the inconvenience,” they posted on X.

See Global Tech Outage Grounds Flights, Knocks Banks, Hospitals Offline

The Associated Press reported that “DownDectector, which tracks user-reported disruptions to internet services, recorded that airlines, payment platforms and online shopping websites across the world were affected — although the disruption appeared piecemeal and was apparently related to whether the companies used Microsoft cloud-based services.”

HARTFORD, CT (WFSB) – Connecticut Attorney General William Tong is suing Sunrun, one the biggest solar companies in the country. The lawsuit also lists Sunrun’s affiliated marketing companies and two of its sales representatives.

Sunrun is a company the I-Team has highlighted before.

Since then, the I-Team has heard from 4 additional Connecticut homeowners unhappy with their Sunrun experience, including Lincoln Parker in Vernon.

Parker signed a contract with Sunrun in October 2023, and more than 30 panels were installed on his home shortly thereafter. By Thanksgiving, he started to notice something was wrong.

“Within a month my house was leaking, and then I had to argue with them for months and months for them to actually come out and repair the damages,” said Parker.

In April 2024, contractors came out to remove the solar panels and fix the roof. However, before the work could be finished, Parker received a ‘stop work’ order from the Town of Vernon. The letter said proper permits had never been pulled. The solar panels that were removed are still sitting under Parker’s back porch.

“I do not trust them to re-install my panels, and they are saying I cannot back out of the contract,” said Parker.

So far in 2024, the Connecticut Attorney General’s office has received 17 complaints about Sunrun.

“These are all very serious allegations and I had to act,” said Tong.

On July 15th, the state of Connecticut filed a lawsuit against Sunrun, Sunrun installation services inc., Bright Planet Solar, Elevate Solar Solutions LLC, Dakota Grumet and Sierra Howes.

The lawsuit alleges deceptive, unfair and otherwise unlawful sales practices. The 26-page complaint outlines a number of issues, including allegations of salespeople forging homeowners’ signatures.

“In one of these cases, it appears the salespeople actually forged this person’s voice using I don’t know how they did it, AI or some kind of computer-assisted forgery and actually forged this person’s voice,” said Tong.

Tong has previously sued Solar Wolf and Vision Solar. This new lawsuit is the third solar company the state has sued in the past 2 years.

“I’m disheartened to say it doesn’t say very good things about the industry,” said Tong. “All of these things make it really hard for people to trust the solar industry.”

Department of Consumer Protection Commissioner Bryan Cafferelli provided the below statement about the lawsuit:

“As more people consider solar power, it is critical that the companies that sell, finance, and install solar panels are acting ethically and fairly to consumers. We have received many complaints related to SunRun and other solar company actions. Thank you to the team at DCP that continues to work on this issue, and to the Attorney General’s office for taking on this case.”

DCP and the AG’s office work together when receiving complaints about solar companies. You can file a complaint with DCP online.

After the I-Team reached out, Sunrun called Lincoln Parker and agreed to terminate his contract.

“My experience with Sunrun is they just care about your money, and they don’t care about the quality,” said Parker

A Sunrun representative provided the below statement:

At Sunrun, we highly value each of our customers and pride ourselves on leading the industry in customer experience. Unfortunately, Mr. Parker has requested the cancellation and removal of his solar system, which we have agreed to.

Regarding the Attorney General’s lawsuit, the sales representatives and installation crews involved were not Sunrun employees. While Sunrun has in-house sales and installation teams, we also work with a network of experienced partners and subcontractors who have access to sell and install our products and services. We require all our partners to adhere to our strict code of conduct and high-quality standards. In these instances, the sales representatives and installation crews allegedly did not meet our expectations, which we are addressing through the lawsuit and otherwise. We are also actively working to resolve any remaining issues directly with the customers involved.

The I-Team put together a half hour special, “Going Solar”, looking into what you should know before signing up for solar energy. You can watch the full special here.

Copyright 2024 WFSB. All rights reserved.

SALISBURY, Conn. (WTNH) — Officials with the Connecticut State Police say at least one person was injured when two motorcycles collided on Route 44 Thursday.

Police said the collision happened around 11:40 a.m.

At least one patient was transported to a hospital for treatment of non-life threatening injuries.

Route 44 was shut down from State Line Road to Route 112.

Around 12:20 p.m., police said the road was reopen, but the scene remained active.