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The Boston City Council held an emergency hearing on late mail delivery. The USPS didn't show up.

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The Boston City Council held an emergency hearing on late mail delivery. The USPS didn't show up.


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In an internal email accidentally sent to the City Council, a USPS executive apparently accused the body of having a political agenda and not caring about residents receiving their mail.

The Brockton USPS Processing and Distribution Center. John Tlumacki/Boston Globe

During an emergency hearing Tuesday, members of the Boston City Council heard testimony accusing United States Postal Service leaders of mismanagement that is causing significant delays in service. Adding to frustrations, the USPS declined to send a representative to testify before the councilors. 

Councilors Sharon Durkan, Henry Santana, and Ben Weber filed a hearing order last month to investigate a “lack of adequate postal services” in Boston’s Mission Hill neighborhood. Both businesses and residents alike have been impacted, and complaints have come in from all around the city, Durkan said Tuesday. 

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“Let me be clear about what we’re experiencing in our communities. Residents are missing critical communications including legal documents and financial statements. Vulnerable neighbors are experiencing delays in vital medications. Small businesses are struggling with unreliable mail services,” Durkan said. “Most critically, as we approach election season, unreliable postal service threatens to undermine our democratic process.”

USPS spokespeople did not return a request for comment Wednesday morning. 

Councilors were accidentally forwarded internal emails ahead of the hearing in which a USPS official accused the council of having a political agenda and not caring about customers, according to Durkan. Multiple councilors expressed outrage at the accusation. 

“It’s outrageous that someone from the post office has accused us of having a political agenda. Our agenda is to make sure Boston residents get their mail. That they get their checks, that they get their medication, that they get their ballots,” Weber said. “That’s not political, it’s just ensuring that residents of Boston have a basic public service.”

Leaders from three different unions that represent USPS workers in the Boston area testified at the hearing. One of the core issues is “whimsical” operating hours at post offices, according to Scott Hoffman, a national business agent representing USPS clerks in the New England region of the American Postal Workers Union. Early and consistent closures are caused by the reluctance of USPS leadership to properly staff them, even though staff members are frequently available to work. 

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“The additional lost time due to improper closings just feeds the formula to staff lower, which in turn degrades service. It’s a built-in system that is designed to spiral downward,” Hoffman said.

The flow of mail through the USPS system can get clogged in multiple ways, he said. Due to staffing shortages, employees will be assigned to work customer service windows at the expense of behind-the-scenes work facilitating the distribution of mail. USPS leaders will force trucks not to leave offices for mail deliveries until they are at full capacity, something Hoffman compared to a bus operator delaying an evening bus until the following morning because all the seats are not full. 

This fell in line with a consistent theme of the complaints about management: that decisions are being made for business reasons with little to no consideration for the service disruptions they cause. On top of that, subpar employee retention is causing the workers who remain to be inundated with massive workloads. 

Multiple residents testified about their experiences. They described instances of not receiving vital health care through the mail, delays of crucial paychecks, and issues with insurance coverage caused by USPS service problems. Mitch Hilton, who worked as a letter carrier for more than 35 before retiring in 2006, said that he has seen a marked change in service since that time. Hilton recorded 44 instances of his mail not being delivered on time so far this year, he said, with September being the worst month for on-time delivery. 

Mail service in the Boston area is “current and within performance standards,” a spokesperson for the USPS Northeast region told The Boston Globe in September. Almost all first class mail in Massachusetts during the last quarter of the fiscal year arrived “within a day of the service standard. On average, mail in the state is delivered in 2.5 days.”

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Last month, the USPS recorded an 89% on-time delivery rate for first class mail in a district consisting of Massachusetts and Rhode Island, according to the agency’s online service performance dashboard. Just over 96% of first class mail was delivered with one additional day, according to the dashboard, and it took an average of 2.6 days for mail to be delivered. 

Durkan voiced skepticism about the accuracy of the metrics published by the USPS.

“If I believed their weekly performance standards were correct based on what I’m hearing from constituents, I would not have called for this hearing,” she said. “We’re being gaslit in Boston. We’re being gaslit.”

Ross Cristantiello

Staff Writer


Ross Cristantiello, a general assignment news reporter for Boston.com since 2022, covers local politics, crime, the environment, and more.






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Boston, MA

Boston Celtics Upgrade Breakout Player To Remake Bench, Complete Tax-Saving Plan

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Boston Celtics Upgrade Breakout Player To Remake Bench, Complete Tax-Saving Plan


The Boston Celtics path to remaking the end of their bench and getting under the tax line without touching any of their regular rotation players (and actually giving one of them a promotion) is now complete, and with room to spare. 

As you probably remember, the Celtics traded away Xavier Tillman, Josh Minott, and Chris Boucher at the trade deadline without getting a player in return. The Celtics then played a shell game with those three spots at the end of their bench, threading a needle many thought was impossible when the season started. 

After a series of 10-day contracts, Charles Bassey among them, the Celtics upgraded two rookie contracts to fill two of those roster posts. 

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Max Shulga, drafted 57th overall and initially signed to a two-way contract, was upgraded to partially non-guaranteed standard contract. Amari Williams, drafted 46th overall, was also signed to a similar, partially non-guaranteed standard contract. 

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Charles Bassey then signed two 10-day contracts, the second of which expired today, leaving Boston under the mandatory 14-man roster limit. To fill that, the Celtics made the highly-anticipated move of upgrading Ron Harper Jr.’s deal. It’s a two-year deal that will be similarly structured. 

Harper has had a breakout season with the Celtics. He’s only averaging 3.4 points per game this season, but he’s had several standout games. He scored 22 points against the San Antonio Spurs, helping make up for Jaylen Brown’s ejection and giving Boston a chance to win. He also had a tremendous performance against the OKC Thunder, where he was a +15 in a two-point loss. 

So this is a fitting reward for a player who has earned his spot.

“Ron has worked,” Joe Mazzulla recently said about Harper Jr. “The way he plays in games against San Antonio and OKC is the way he plays in a state-ready game, it’s the way he plays in a G League games, it’s the way he plays in practice. So he cares about winning, he cares about competing. And he executes the details very well in all settings. And so his ability to think the game and compete is top notch. He’s getting better and better.”

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The upgraded contract means Harper Jr. is now eligible to play in the playoffs, which two-way players are not. 

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The moves have now put Boston about $38,000 under the tax, a miniscule number that is the NBA equivalent of counting out pennies at the cash register (and maybe using the take a penny, leave a penny tray). They still have an open roster spot, and the the $38,000 is enough for them to sign someone on the last day of the season and also carry him into the playoffs in case of an emergency. So it’s possible there’s another move yet to come. 



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Boston, MA

Team Hoyt Taper kicking off weeks leading up to the Boston Marathon

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Team Hoyt Taper kicking off weeks leading up to the Boston Marathon




Team Hoyt Taper kicking off weeks leading up to the Boston Marathon – CBS Boston

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The Team Hoyt Taper has moved dates and changed names so that runners participating in the Boston Marathon can get involved!

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‘Boston Blue’: Ernie Hudson Teases the Truth About Lena’s Father After Pivotal Episode

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‘Boston Blue’: Ernie Hudson Teases the Truth About Lena’s Father After Pivotal Episode


What To Know

  • The latest episode of Boston Blue featured Reverend Edwin Peters heroically saving lives during a church standoff after his biggest secret was revealed.
  • The emotional fallout from this revelation highlighted generational differences in handling family trauma and secrets.
  • Ernie Hudson discusses the pivotal episode, which guest-starred Blue Bloods‘ Len Cariou, and teases the secret of Lena’s father.

Reverend Edwin Peters (Ernie Hudson) saved the day in Boston Blue‘s return on Friday, April 3. The episode made a bit of an action hero of the 80-year-old Ghostbusters star, and powerful scenes with onscreen daughter Gloria Reuben made it Hudson’s biggest episode of the Blue Bloods spinoff so far. Peters family secrets came to light in Boston Blue Season 1 Episode 13, “Beautiful, Broken Things.” Warning: Spoilers for Boston Blue ahead.

A visit from Mae’s (Reuben) sister, Jill (Holly Robinson Peete), inadvertently led to the truth about the nature of their mother’s death being revealed. Edwin revealed earlier this season that his wife died by suicide when their daughters were young. All this time, Mae believed that her mom had died in a car accident when she was hit by a drunk driver. Episode 13 revealed that it was suicide, and even more tragically, that it was Jill who found her.

Edwin was shot through the shoulder in a drive-by shooting outside of his church at the beginning of the episode. The culprits were aiming for someone else, and that mystery led to another standoff at gunpoint in the church at the episode’s end. With his arm in a sling, Edwin put himself in front of a young woman being threatened by the attacker. He forced Edwin to play Russian Roulette with a pistol, but Danny (Donnie Wahlberg) and Edwin’s granddaughter, Lena (Sonequa Martin-Green), arrived just in time. The Reverend knocked the attacker out with a strong punch. When the dust settled, the Silvers and the Reagans welcomed Henry Reagan (Blue Bloods star Len Cariou) to dinner.

Here, Hudson breaks down the powerful episode, revealing how the reveal about Edwin’s late wife might force Mae to finally tell Lena the truth about her biological father.

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Did you expect to have the secret of Edwin’s wife revealed to me so soon this season?

Ernie Hudson: No. It was a bit of a surprise the way it had to come out, the way it unfolded. As the actor, I knew we all have our family secrets, and I knew that at some point we’d get to it, but I didn’t expect it to happen the way it happened and so soon in the show.

Christos Kalohoridis / CBS

Edwin thought that he was protecting Mae by keeping the secret from her, but then he later admits that his generation doesn’t really talk about things because they didn’t have the words. How have the younger generations in his family helped him change that, if at all?

Yeah, a lot of things that we held on to, me being of the age I am, and working with this amazing cast who are so much younger, things are different. The world has changed. A lot of things we held on to, very firmly believing that this was the right way and the only way. And every day, I’m reminded by younger people that, no, a lot of those things we held on to were not healthy. I think the Reverend, being the person that he is, the idea of keeping a secret is foreign to him. But on the other hand, this is a way it’s always been done, and some of these things we don’t question. But having kids, young people will force you to review some of your beliefs, your ideas. I find now, even on the political horizon, people are holding on to stuff that is really time to let go and move on.

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Talk about filming that scene with Gloria, where he explains why he kept the secret.

It was a hard scene to do, in a way, because she’s my baby girl, and you just don’t want to admit that you were wrong. He’s hoping that, if I just speak from the heart, if I just reveal my vulnerability, that she will take it better, and she’s still struggling with it, which kind of breaks his heart, because he wants her to understand that it’s not for any other reason other than I love you, and I really try to do what I believe was best for you, even though now I realize that it was a mistake. Sometimes you hope for understanding, but you don’t always get a free pass.

Do you think that he was planning to tell the truth soon, given that her mother’s death came up in the case earlier that season?

It was always there for him. It’s a weight that he’s been carrying, and he would love to let it go. He knows that it has to be revealed, trying to find the right time. There’s a lot going on in the family, them being in law enforcement, so there’s always a reason not to. There are always things coming up. And so he’s ultimately forced into doing it. I think he planned on it, but then he’s been planning on it for a long time, and probably would not have gotten around to it, looking for the right time. And certain family secrets, there is no ideal time. And then he’s forced to deal with it.

Interestingly, Mae keeps secrets about Lena’s dad from her, despite not knowing that her dad did the same. What do you make of that connection?

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People sometimes can be very judgmental, and you look at them and say, “You know, you have your issues too, and I’m hoping that you can recognize.” The Reverend is hoping that maybe she’ll see that he had made this mistake, and maybe it will allow her to recognize that she’s not that far removed, and maybe encourage her to see things differently. I also think he believes she may go a little easier on judging him, but of course, it’s personal to her, and she doesn’t take it away. He’s hoping that she will.

Gloria Reuben as May and Holly Robinson Peete as Jill in 'Boston Blue' Season 1 Episode 13

Christos Kalohoridis / CBS

What can you tease about when Mae will tell Lena the truth?

Lena is going through a lot, being in the position that she is, as a detective. There’s a lot of stuff happening, and at some point, you need your complete self, and she needs that. She doesn’t have that, and I think Mae will eventually recognize it from a lot of prompting from me once I let go of that weight. The Reverend feels that it’s the best thing, and so he leans on her to reveal her secrets as well.

In the church standoff, Edwin says that no one is beyond redemption. Do you think he’s forgiven himself for keeping that secret from Mae?

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I think so. You know, they say, “God knows your heart,” and you hope that there will be some grace shown for your own mistakes. He believes that’s for everyone, including himself. He’s tried to be an honest and just man. And like I said, we all have our secrets that are just painful to let go. The Bible said, “The truth will set you free.” This is what it has taken for him to let go, and he’s hoping the same thing for Mae.

Do you think that he’s forgiven himself for not being able to help his wife or to protect Jill from finding her?

With the wife, it’s a hard thing to forgive, because you feel the responsibility that somehow you’re the cause. But on the other hand, he can’t identify; he can’t say if I had done this or that. He knows it’s personal, and as much as you can forgive yourself, you can’t undo what happened. You hope [you would] if there was something you could do, and I think there’s a little bit of guilt because he wasn’t able to recognize it and identify how severe it was and do that thing. There’s a part of him that also knows that this was something that was out of his hands, and then he has to move on, ask God’s forgiveness, and if God can forgive him, then perhaps he can forgive himself.

Gloria Reuben, Ernie Hudson, and Holly Robinson Peete 'Boston Blue' Season 1 Episode 13

CBS

How did you like having Gloria and Holly as your daughters?

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I’ve known Holly for a long time. I don’t know if we’ve worked together over the years, but I’ve known her since she was a kid. I have four sons. I don’t have any daughters, so having two daughters on the show is really very, very cute. It’s so cute. And there’s one moment when I think they say, “Love you, Daddy” together. And it’s just so, so heartwarming and charming. I love working with Holly and Gloria as well.

You get a good punch in to save the day in the church scene, and with one arm in a sling at that. How was it being an action star in this episode?

I like the fact of the Reverend being well-rounded. If the situation calls for it, he can step up and do the Lord’s work, and in that case, throw a punch. It was funny, maybe at my age, they brought in a stuntman. And I thought, “Really? You paying this guy? All I gotta do is throw the punch! I mean, I can do that.” But it was fun to see him hold on to his Bible, yet resort to other sources to resolve the situation. It was fun for me to have a chance to be involved in some kind of action. What I love about Reverend Peters is that he’s very, very much involved in the community, and he’s very protective of his community. To protect the young lady there, he’s willing to do whatever God directs him to do. So throwing the bunch was a lot of fun.

Boston Blue, Fridays, 10/9c, CBS

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