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Ice cream shop worker allegedly fired for accepting $100 tip as store claims some customers have ‘dementia’

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Ice cream shop worker allegedly fired for accepting 0 tip as store claims some customers have ‘dementia’


A Minnesota ice cream shop worker was allegedly fired after a customer tipped $100 in the tip jar as the store’s owners seemingly accused her of taking advantage of an elderly customer with “dementia.”

Seth and Lisa Swenson claim their adult daughter Emily, a five-season employee at The Freez in Moorhead, Minn., was canned after the tipping debacle at the roadside eatery last month.

Emily had finished serving a customer when the patron tried to leave the large bill behind even though the worker said she couldn’t accept it, according to the family’s Facebook post.

“Our daughter was offered a $100 tip and told the customer she couldn’t accept it. The customer put $100 in the tip jar and drove away,” the couple said.

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At the end of the worker’s shift, the management at The Freez was furious with Emily and allegedly accused her of “taking” the large tip.

An employee at The Freez in Moorhead, MN was fired after a customer left a $100 tip in the jar, a violation of the small business’ policies. FOX 5 Vegas

Two days later, on April 24, the business submitted an “Employee Warning Notice Form” to Emily for “corrective action.”

“Emily needs to understand that some of our customers are elderly and could be dealing with dementia or other illnesses that make it hard for them to understand their actions,” the shop said in the notice.

“No one in their right frame of mind tips $100 at a place where every menu item is under $12,” the notice shared by the Swensons continued.

The store questioned why a customer would leave a large tip to an employee when the most expensive menu item is under $12. FOX 5 Vegas

Ironically, the ice cream shop was concerned about its public image within their community if word got out that their employee accepted such a large gratuity.

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“As an employee of The Freez, it is your responsibility to protect the reputation of the establishment. If the customer is dealing with issues and the family finds out that she was allowed to put $100 in the tip jar, The Freez will be looked down on as a place that takes advantage of the elderly. Looking out for our customers should take priority over the opportunity to get a tip.”

Emily was fired a day later and her family claimed the generous gratuity was against the Moorhead Freez policy to accept bills over $20 as payment.

“There is nothing in the policy about tip amounts,” the Swenson’s argued.

The ice cream stand sent an “Employee Warning Notice Form” to Emily for “corrective action” on April 24, 2024. SethandLisa Swenson/Facebook

The store fired back the family’s social media post a day later, claiming Emily wasn’t dismissed over the tip and contradicting the warning notice they had handed out days earlier.

“We did not terminate the adult at-will employee of 5 years for accepting a tip. There’s more to the story,” the shop said in a Facebook post.

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It was not clear how old Emily is, but the roadside ice cream stand took exception to her parents sticking up for their “adult daughter.”

“We won’t go into details, it’s a personal matter. However, we believe that if parents are posting for an adult child- they haven’t asked the right questions of their adult daughter,” the store said.

“We are a small business built on a strong work ethic and Moorhead values. Our values and expectations reflect those of the community and our customers,” the post continued. “Ice cream makes people happy. Social media bullying- not so much.”

Emily doesn’t fault the customer for the firing, the family shared.

“Our daughter appreciates the generosity of the lady who tipped her and feels that this kind lady is no way responsible for what happened,” the couple said.

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In February, a Michigan cafe server was fired after she split a $10,000 tip with her fellow front-of-house workers, upsetting the kitchen staff that they didn’t get a share of the large gift.

Linsey Huff — who also goes by the last name Boyd — collected the enormous gratuity off a $32.43 bill from a customer at the Mason Jar Cafe in Benton Harbor while he was in the area for a friend’s funeral.

It was not clear how old Emily is, but the roadside ice cream stand took exception to her parents sticking up for their “adult daughter.” FOX 5 Vegas

The anonymous man, who left the now-viral tip in honor of his late friend, had requested the $10,000 be split among the service staff, as eight servers walked away with approximately $1,200 each.

The disgruntled back-of-house staffers had become angry with Huff for not getting a piece of the nearly 31,000% tip, and drama soon unfolded, causing problems within the staff.

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Preview: Wild vs. Oilers | Minnesota Wild

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Preview: Wild vs. Oilers | Minnesota Wild


Last Season on Wild vs. Flames

Minnesota went 2-1-0 against Calgary.

Minnesota won the series-opening contest, 5-2, at Scotiabank Saddledome (12/5), earned a 3-2 shootout victory at Xcel Energy Center in the second matchup (12/14) and fell to the Flames, 3-1, in the series finale in St. Paul (1/2).

LW Matt Boldy led the Wild with four points (3-1=4). C Marco Rossi (1-2=3) had three points and LW Marcus Johansson (0-2=2) had two points. G Filip Gustavsson went 2-0-0 with a 1.92 GAA and a .940 SV% in two starts. G Marc-Andre Fleury was 0-1-0, stopping 30-of-32 shots in the third meeting.

D MacKenzie Weeger led Calgary with four points (0-4=4). LW Yegor Sharangovich had three points (1-2=3). G Dan Vladar went 0-1-1 with a 3.47 GAA and a .896 SV% in two starts. G Jacob Markstrom won his lone start, stopping 28-of-29 shots faced. G Dustin Wolf entered in the second period of the first contest and stopped 11-of-13 shots faced for Calgary.

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Penn State Vs. Minnesota: Keys to the Game

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Penn State Vs. Minnesota: Keys to the Game


Penn State is entering its penultimate game of the 2024 regular season, a final away matchup at Minnesota to face P.J. Fleck’s Golden Gophers. Minnesota (6-4) stands in the way of a potential 11-1 finish for the Nittany Lions. And while Fleck’s squad is unranked and a 12-point underdog, according to DraftKings, it has enough talent to cause fits for Penn State.

The Nittany Lions (9-1) have excelled this season when favored to win, avoiding letdowns against unranked opponents. A 33-30 overtime victory over USC is the closest call that James Franklin’s group has had. To maintain that success, Penn State will need some strong execution against a rested and well-prepared Minnesota squad.

Penn State vs. Minnesota predictions

Protecting the ball

Minnesota’s defense feasts on turnovers. While they’ve mostly come through 16 interceptions, the Golden Gophers also have forced seven fumbles, recovering four. Ball security, of course, is key in every game but will become especially important for Penn State when facing an opportunistic defense that tends to end up with the ball one way or another. 

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“They do have some ball hawks in their secondary, but they make plays when the plays come to them,” Penn State quarterback Drew Allar said. “I can’t just give them opportunities, because they’ll capitalize on it. And you know, a decent amount of their picks have actually been forced by their D-line, whether it’s like, a tipped pass that just falls into a linebacker or the quarterback getting hit and the ball … just finds a way to their hands.”

One mistake from Allar or Beau Pribula through the air could easily become a wasted possession for Penn State. With the Nittany Lions ranked fourth in the latest College Football Playoff rankings, they can’t afford to give Minnesota’s offense extra scoring chances and find fuel for a potential home upset. The turnover battle could wind up telling the story of Saturday’s game, especially if it happens to swing in Minnesota’s favor.

“We’ve always preached about ball security, no matter what, who we’re going against, and it’s definitely a talking point for us every week, so we’re going to take great pride in that,” Allar said. “Obviously, with a team like this, the way they’re built, they’re similar to us in the fact that they want to control the ball and they want to force turnovers. So we’re just going to have to be disciplined and stick to our game plan.”

An efficient offensive ground game

Going back to its success in favorable matchups, Penn State is 66-3 against unranked teams since 2016, when factoring out the 2020 season. For as much criticism as Franklin and the Nittany Lions faced for losing to Ohio State a few weeks ago, and for losses against other top-5 opponents in past seasons, they almost always take care of business when they’re “supposed” to win. And one key in avoiding potential upsets is keeping the opposing team’s offense off the field.

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Against unranked, but certainly capable opponents in West Virginia, USC, Wisconsin and Washington, running backs Nicholas Singleton and Kaytron Allen racked up a combined 494 rushing yards on 99 attempts, nearly 5 yards per carry. As Penn State faces a similar opponent this week, controlling the clock and letting two of the top backs in the Big Ten go to work can help the Nittany Lions diminish any momentum Minnesota finds.

With Fleck’s secondary also being one of the conference’s best, Penn State would be wise to avoid risking any big-shot throws and attack the defense where it’s most vulnerable. The Golden Gophers allow 119.8 rushing yards per game — and in each of its conference losses to Iowa, Michigan and Rutgers, Minnesota allowed at least 109 rushing yards. 

“I would say where we need to get better at is just being able to strain a little bit more in the run game, and get more finishes and more movement against teams to create more running lanes for Nick [Singleton] and Kaytron [Allen],” offensive lineman Anthony Donkoh said Wednesday. “I feel like going into [practice] and going into this game, we’re going to have a really good plan to be able to combat [Minnesota’s takeaways].”

Andy Kotelnicki brings his Minnesota roots to Penn State’s offense

Make Darius Taylor’s day a rough one

Minnesota starting back Darius Taylor has three games this season with at least 120 rushing yards. Minnesota won each game, including a 25-17 victory over ranked Illinois. In the Golden Gophers’ three conference losses, Taylor managed just 32.7 rushing yards per game and ran for 3.0 yards per carry. 

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Taylor adds some complexity as a strong receiving back (312 receiving yards), but when he’s running well out of the backfield, Minnesota’s offense has clicked much more. Quarterback Max Brosmer, completing 67.1 percent of his passes this season, is also at his best when he has a strong ground game to lean on, focusing on his efficiency and avoiding turnovers rather than having to do the heavy lifting offensively.

In 2022, Penn State successfully slowed Minnesota quarterback Athan Kaliakmanis in a blowout win. But when the Golden Gophers pulled off a 31-26 upset in 2019, the Nittany Lions’ defense let quarterback Tanner Morgan do whatever he wanted, racking up 339 yards and three touchdowns on 18-for-20 passing. That type of production from Brosmer would be disastrous this time around. But should the Nittany Lions handle Taylor and Minnesota’s run game well, containing the Golden Gophers’ senior quarterback should become simpler.

“[Brosmer] I think is playing really well. … In the last three or four games he’s done a really good job of protecting the football. Their running back, No. 1, Darius Taylor, is a big back and has been playing really well for the last two years,” Franklin said. “… We’re going to have to go and play well to find a way to get a win on the road here in the Big Ten.”

The Nittany Lions will take on Minnesota at 3:30 p.m. ET Saturday on CBS.

More Penn State Football

Is Penn State’s defense getting overlooked this season?

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For James Franklin, another pivotal moment at Minnesota

James Franklin weighs in on the Big Ten, SEC and the College Football Playoff

Daniel Mader, a May 2024 graduate of Penn State, is an Editorial Intern with The Sporting News. As a student journalist with The Daily Collegian, he served as a sports editor and covered Nittany Lions women’s basketball, men’s volleyball and more. He has also covered Penn State football for NBC Sports and the Pittsburgh Post-Gazette, with additional work in the Centre Daily Times, Lancaster Online and more. Follow him on X @DanielMader_    or Instagram @dmadersports





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In a Minnesota Hotel Room, Suitcases Full of Lululemon

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In a Minnesota Hotel Room, Suitcases Full of Lululemon


An East Coast couple arrested for alleged theft at a Lululemon store in Minnesota are now at the center of a probe into a wider $1 million crime spree in multiple states. The Star Tribune reports that 44-year-old Jadion Richards and 45-year-old Akwele Lawes-Richards of Danbury, Connecticut, were detained on Nov. 14 and charged a day later in Ramsey County with organized retail theft, tied to crimes that took place over the past two months. According to a criminal complaint, the couple had been stopped at a Lululemon store in Roseville on that Wednesday when they tried to exit the women’s athletic wear store and set off security alarms, per USA Today. Richards is said to have complained that he’d been racially profiled, and employees reportedly let the pair leave.

“The couple later commit[ed] fraudulent returns with the stolen items at different Lululemon stores,” police say, which led to their arrest at the Lululemon store in Woodbury, per the Kansas City Star. A retail fraud investigator later claimed that the two had been at the same store the day before, on Nov. 13, and lifted nearly four dozen items, with a combined value of nearly $5,000. They were alleged to have committed four other thefts that same day, including in Minneapolis. The couple denied involvement in any thefts, but with a search warrant issued after their arrest, police found 12 suitcases in their Marriott hotel room in Bloomington, a quarter of them stuffed with tagged Lululemon clothing, worth more than $50,000.

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The investigator estimates the two stole about $1 million in total since September from Lululemon stores not only in Minnesota, but also in Colorado, Utah, New York, and their home state. Among the tactics the two are accused of using in their thefts, per the criminal complaint: having one of them distract staffers while the other shoved Lululemon products into whatever they were wearing. They also allegedly would have one of them set off the security alarm by trying to walk out with a relatively inexpensive item, while the other would sail out the door with more expensive items while store security was dealing with the first incident. Bail for Richards is set at $100,000, while Lawes-Richards’ is set at $30,000. Hearings for the two are scheduled for Dec. 16. (More Lululemon stories.)





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