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Ice cream shop worker allegedly fired for accepting $100 tip as store claims some customers have ‘dementia’

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Ice cream shop worker allegedly fired for accepting 0 tip as store claims some customers have ‘dementia’


A Minnesota ice cream shop worker was allegedly fired after a customer tipped $100 in the tip jar as the store’s owners seemingly accused her of taking advantage of an elderly customer with “dementia.”

Seth and Lisa Swenson claim their adult daughter Emily, a five-season employee at The Freez in Moorhead, Minn., was canned after the tipping debacle at the roadside eatery last month.

Emily had finished serving a customer when the patron tried to leave the large bill behind even though the worker said she couldn’t accept it, according to the family’s Facebook post.

“Our daughter was offered a $100 tip and told the customer she couldn’t accept it. The customer put $100 in the tip jar and drove away,” the couple said.

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At the end of the worker’s shift, the management at The Freez was furious with Emily and allegedly accused her of “taking” the large tip.

An employee at The Freez in Moorhead, MN was fired after a customer left a $100 tip in the jar, a violation of the small business’ policies. FOX 5 Vegas

Two days later, on April 24, the business submitted an “Employee Warning Notice Form” to Emily for “corrective action.”

“Emily needs to understand that some of our customers are elderly and could be dealing with dementia or other illnesses that make it hard for them to understand their actions,” the shop said in the notice.

“No one in their right frame of mind tips $100 at a place where every menu item is under $12,” the notice shared by the Swensons continued.

The store questioned why a customer would leave a large tip to an employee when the most expensive menu item is under $12. FOX 5 Vegas

Ironically, the ice cream shop was concerned about its public image within their community if word got out that their employee accepted such a large gratuity.

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“As an employee of The Freez, it is your responsibility to protect the reputation of the establishment. If the customer is dealing with issues and the family finds out that she was allowed to put $100 in the tip jar, The Freez will be looked down on as a place that takes advantage of the elderly. Looking out for our customers should take priority over the opportunity to get a tip.”

Emily was fired a day later and her family claimed the generous gratuity was against the Moorhead Freez policy to accept bills over $20 as payment.

“There is nothing in the policy about tip amounts,” the Swenson’s argued.

The ice cream stand sent an “Employee Warning Notice Form” to Emily for “corrective action” on April 24, 2024. SethandLisa Swenson/Facebook

The store fired back the family’s social media post a day later, claiming Emily wasn’t dismissed over the tip and contradicting the warning notice they had handed out days earlier.

“We did not terminate the adult at-will employee of 5 years for accepting a tip. There’s more to the story,” the shop said in a Facebook post.

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It was not clear how old Emily is, but the roadside ice cream stand took exception to her parents sticking up for their “adult daughter.”

“We won’t go into details, it’s a personal matter. However, we believe that if parents are posting for an adult child- they haven’t asked the right questions of their adult daughter,” the store said.

“We are a small business built on a strong work ethic and Moorhead values. Our values and expectations reflect those of the community and our customers,” the post continued. “Ice cream makes people happy. Social media bullying- not so much.”

Emily doesn’t fault the customer for the firing, the family shared.

“Our daughter appreciates the generosity of the lady who tipped her and feels that this kind lady is no way responsible for what happened,” the couple said.

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In February, a Michigan cafe server was fired after she split a $10,000 tip with her fellow front-of-house workers, upsetting the kitchen staff that they didn’t get a share of the large gift.

Linsey Huff — who also goes by the last name Boyd — collected the enormous gratuity off a $32.43 bill from a customer at the Mason Jar Cafe in Benton Harbor while he was in the area for a friend’s funeral.

It was not clear how old Emily is, but the roadside ice cream stand took exception to her parents sticking up for their “adult daughter.” FOX 5 Vegas

The anonymous man, who left the now-viral tip in honor of his late friend, had requested the $10,000 be split among the service staff, as eight servers walked away with approximately $1,200 each.

The disgruntled back-of-house staffers had become angry with Huff for not getting a piece of the nearly 31,000% tip, and drama soon unfolded, causing problems within the staff.

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How to get tickets for Minnesota Vikings vs. LA Rams NFC Wild Card playoff game

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How to get tickets for Minnesota Vikings vs. LA Rams NFC Wild Card playoff game


The final game of the NFL’s Wild Card weekend is set to take the Minnesota Vikings to LA to face the NFC West champion Rams Monday night at SoFi Stadium. The game is scheduled to start at 8 p.m. ET, and tickets are still available to catch the action live.

How to get Vikings vs. Rams NFC Wild Card tickets: Seats are available for the NFC Wild Card matchup between the Vikings and Rams on secondary sites Vivid Seats, StubHub, SeatGeek and Viagogo.

As of Jan. 9, the starting prices were as follows:

  • Vivid Seats starting at $87
  • StubHub starting at $92
  • SeatGeek starting at $92
  • Viagogo starting at $91

#5 Minnesota Vikings (14-3) at #4 Los Angeles Rams (10-7)

NFC Wild Card Playoffs

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When: Monday, Jan. 13 at 8 p.m. ET (5 p.m. PT)

Where: SoFi Stadium, Inglewood, Calif.

The Vikings had a shot to win the NFC’s top seed in Week 18, but fell short against the Detroit Lions, losing the NFC North Division and slipping to the No. 5 spot instead for a road matchup on Wild Card weekend. They are listed as 1-point favorites against the Rams after finishing the regular season with a 14-3 record and nine straight wins prior to last weekend’s 31-9 loss in Detroit. Though all the ingredients are in place for the Vikings to make a run, just three of their 14 victories this season came against playoff teams and one of their three losses came to the Rams (30-20) back in Week 8.

  • Minnesota Vikings vs. Los Angeles Rams NFC Wild Card tickets: Vivid Seats | StubHub | SeatGeek | Viagogo

The Rams found their way through an injury-marred start to the season and closed it out strong with five straight wins before resting starters in a Week 18 loss to the Seattle Seahawks (30-25). The highlight of that stretch and their season as a whole was a 44-42 shootout win over the Buffalo Bills that was fueled by two Kyren Williams touchdown runs and a big day from the receiving duo of Puka Nacua (12-162-1) and Cooper Kupp (5-92-1). The same combination of playmakers around quarterback Matthew Stafford are central to LA’s path to victory against Minnesota.



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If Arizona hosts Los Angeles Rams vs Minnesota Vikings due to fires, it wouldn’t be a first

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If Arizona hosts Los Angeles Rams vs Minnesota Vikings due to fires, it wouldn’t be a first


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There could still be one more football game played in Arizona this season. On Wednesday, the NFL announced that it has a contingency plan to potentially move Monday night’s wild-card game between the Minnesota Vikings and Los Angeles Rams to State Farm Stadium due to ongoing wildfires raging across Southern California.

For now, the league is preparing for the game to take place at SoFi Stadium, the Rams’ home in Inglewood. But if a change of location is deemed necessary, the Cardinals’ stadium in Glendale would play host, giving Arizona its first playoff game — excluding Super Bowls — since the 2015 divisional round.

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It would, however, not be the first time that NFL teams have had to move to Arizona. Here are the other times that similar moves have occurred:

2020: San Francisco 49ers

Due to the spread of COVID-19 in the fall of 2020, Santa Clara County briefly banned all contact sports. That forced the San Francisco 49ers to play three home games at State Farm Stadium. The team used fields near the stadium as its practice facility and stayed at the Renaissance Phoenix Glendale Hotel and Spa across the street.

2007: San Diego Chargers

It would not be unprecedented if the Rams had to make Arizona home due to fires. The then-San Diego Chargers practiced at the Cardinals’ Tempe facility for three days in 2007 due to the Witch Creek Fire, which forced 40 members of the organization to evacuate their homes. The team returned to San Diego for their game that Sunday, defeating the Houston Texans.

2003: San Diego Chargers

Four years earlier, the Chargers had a Monday Night Football game against the Dolphins moved to Sun Devil Stadium in Tempe. Again, the move was due to fires in Southern California, which caused poor air quality. The Chargers’ home field, Qualcomm Stadium, was also used as an evacuation center during the fires. Both teams flew to Arizona on game day for a game Miami won, 26-10. The NFL distributed 73,104 free tickets to the game.



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Boston Fleet fall to Minnesota Frost in overtime

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Boston Fleet fall to Minnesota Frost in overtime


Taylor Heise scored the overtime winner to lift the Minnesota Frost to a 2-1 victory over the Boston Fleet on Wednesday night

The win is the Frost’s third in as many games this season against the Fleet, and the second in seven days by an overtime finish. Hannah Bilka scored early on for the Fleet, making this the first time Boston has opened the scoring against Minnesota this season.

Later in the first period, Denisa Křížová scored her first goal of the campaign, tying the game at one and ending the game’s regulation scoring. Heise’s winner came at 3:20 of the extra frame on Minnesota’s first shot of overtime on Emma Söderberg, who stopped 24 shots throughout regulation. Maddie Rooney picked up her fourth win of the season with a 26-save performance.



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