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New report details low staffing, high turnover in Iowa nursing homes

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New report details low staffing, high turnover in Iowa nursing homes


More than 43% of Iowa nursing homes do not meet upcoming federal mandates on staffing levels, a new national report shows.

The report also indicates 21 Iowa care facilities each cycled through three to five nursing home administrators during 2023.

Using newly published data collected by the federal government, a nonprofit advocacy group called the Long-Term Care Community Coalition has issued a detailed report outlining the staffing levels at every Medicare-certified nursing home in the nation during the fourth quarter of 2023.

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The report compares actual staffing levels with the Biden administration’s new rule mandating specific staffing levels in Medicare-certified nursing homes. That rule requires the presence of a registered nurse 24 hours per day, seven days a week in all facilities, as well as 3.48 hours per day, per resident of total nursing-staff time.

The rule will be phased in over the next five years and includes exemptions and waivers for facilities in rural areas that are making a good-faith effort to meet the new mandates.

The coalition’s report shows that 6 in every 10 U.S. nursing homes would have met the new nurse-staffing standard in the fourth quarter of 2023. Iowa homes fell below the national average, with 56.5% of them meeting the new standard.

The fact that a majority of facilities already meet the new minimum standard while still facing quality-of-care deficiencies has been an issue with many advocates, who say the standards don’t go far enough. They point to a federal study that shows each resident needs at least 4.1 hours of nursing care each day ― a standard met by only 26% of all nursing homes nationally and 24% of all homes in Iowa, according to the coalition’s report.

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The report indicates the Iowa homes with the lowest nurse staffing levels in the fourth quarter of 2023 were Arbor Springs of West Des Moines, Midlands Living Center of Council Bluffs, Linn Haven Rehab & Health Care of New Hampton, Pleasant Acres Care Center of Hull, Northbrook Healthcare and Rehabilitation Center of Cedar Rapids, Crest Haven Care Centre of Creston and Aspire of Perry. All reported less than 2.5 hours of total nursing care per resident, per day, according to the report.

A separate set of data published by the Centers for Medicare and Medicaid Services indicates that 14% of Iowa’s 422 nursing facilities were cited for insufficient staffing in fiscal year 2023. That’s more than double the national average, which was 5.9%.

Only five other states ― Hawaii, Michigan, Montana, New Mexico and Oregon ― had a worse record of compliance with the sufficient-staffing requirement. Iowa neighbors Nebraska, South Dakota, Wisconsin and Missouri had no more than 2% to 6.8% of their facilities cited for insufficient staffing in 2023.

Report pinpoints high turnover in some Iowa homes

The report also highlights a problem in many nursing homes nationwide: high staff turnover, which disrupts continuity of care and leads to errors by workers who aren’t familiar with residents’ needs.

According to the data, several Iowa homes had annual nurse staffing turnover rates of more than 85%, indicating that, on average, almost every nursing position in the facilities had been vacated and refilled in 2023.

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The Iowa homes with the highest rate of nursing-staff turnover, ranging from 85% to 100%, were Risen Son Christian Village of Council Bluffs, Sunrise Retirement Community of Sioux City, Wesley Acres of Des Moines, Arbor Springs of West Des Moines, Dunlap Specialty Care, Azria Health Park Place of Des Moines, Sunny Knoll Care Centre of Rockwell City and Montezuma Specialty Care.

The report also identifies the Iowa nursing homes that had the highest number of administrators who left employment with the facility during 2023.

The Elmwood Care Centre of Onawa and Heritage Specialty Care of Cedar Rapids are each reported to have had five administrators who left the facility in 2023. Azria Health Park Place of Des Moines, Sunny Knoll Care Centre of Rockwell City, Crest Haven Care Centre of Creston, Cedar Falls Health Care Center, Premier Estates of Muscatine, Westwood Specialty Care of Sioux City, Casa De Paz Health Care Center of Sioux City, Wesley Park Centre of Newton and Garden View Care Center of Shenandoah each are reported to have had four administrators leave during the year. Ten other Iowa nursing homes had three administrators leave during the year.

The coalition’s report shows that nationally, 4 of 5 nursing home residents live in facilities that are providing less than the federally recommended, but not mandated, 4.1 hours of total nursing-staff time per resident, per day. In addition, more than half a million nursing home residents live in facilities that don’t meet the new federal staffing requirement of 3.48 hours.

The report suggests one positive trend in nursing homes: a decreased reliance on temp-agency workers who often cost more but are less familiar with individual residents’ needs. After years of increased use of temp-agency workers during the COVID-19 pandemic, the use of such workers nationwide accounted for 8% of all nursing staff hours, which is down from 8.7% the previous quarter.

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In Iowa, the average percentage of temp-agency workers was 7.3% in the last quarter of 2023, which was down slightly from 7.6% the previous quarter, and down significantly from 10.2% the previous year.

Find this storyat Iowa Capital Dispatch, which is part of States Newsroom, a network of news bureaus supported by grants and a coalition of donors as a 501c(3) public charity. Iowa Capital Dispatch maintains editorial independence. Contact Editor Kathie Obradovich for questions:kobradovich@iowacapitaldispatch.com.



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Iowa

Iowa takes care of Toledo, improves to 3-0

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Iowa takes care of Toledo, improves to 3-0


IOWA CITY, Iowa (KCRG) – The Iowa women’s basketball team took care of Toledo Wednesday night winning 94-57. The Hawkeyes improve to 3-0 on the season.

Sydney Affolter returned to the starting lineup. Iowa’s defense dominated the Rockets only allowing 21 points in the first half.

Hannah Stuelke led the Hawkeyes with 17 points and 9 rebounds. Taylor McCabe and Lucy Olsen followed scoring 14 points. McCabe had 4 three-pointers against the Rockets which was a team-high.

The Hawkeyes will hit the road on Sunday to face in-state rival Drake at 2 P.M.

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Iowa State Fair boots Steer N’ Stein operators after failure to pay fair, workers, vendors

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Iowa State Fair boots Steer N’ Stein operators after failure to pay fair, workers, vendors


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One of the most profitable beer and food concessions at the Iowa State Fair is up for grabs in 2025 after the fair board decided Wednesday to discontinue a contract with its operators, a prominent Des Moines couple who failed to pay employees, vendors and a portion of concession fees after this year’s fair.

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Fair CEO Jeremy Parsons said fair staff will be preparing a request for proposals for those interested in operating Steer N’ Stein, which occupies a large stand across from the administration building on the fairgrounds. It recorded more than $1.28 million in sales at this year’s fair, which ran from Aug. 3-13.

Parsons said the decision to end the annual contract with former Adventureland Resort CEO Michael Krantz and his wife Kimberly came after fair staff decided the pair failed to meet contractual obligations and operations standards as concessionaires, including maintaining good business practices.

The fair sent a letter Nov. 7 to Michael Krantz, forbidding the removal of any personal items from the fair-owned Steer N’ Stein building until the fair receives $102,000 in concession fees still due from the 2024 fair.

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Parsons said in an interview after Wednesday’s fair board meeting that fair staff also would be re-examining bylaws and policies in the coming year to try to avoid similar problems with future concessionaires. Changes, he said, are likely “as the fair grows in popularity, and as food and beverage sales become more important, and money is involved.”

Steer N’ Stein operators face accusations of nonpayment

To date, the Iowa Department of Inspections and Appeals has received at least 14 wage claims from Steer N’ Stein employees who said they didn’t get paid, didn’t receive correct tips, or had paychecks bounce.

Steer N’ Stein reported to fair officials that it experienced an almost 5% decrease in sales this year, though the fair had record attendance. The 2024 fair drew almost 1.183 million people, 4% more than the 1.134 million it drew in 2023.

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The Krantzes also are accused in a Polk County civil lawsuit of owing another $218,582 to a local business that provided them services leading up to the fair. Parsons said at least one other Steer N’ Stein contractor also has complained of not getting paid.

Michael Krantz did not immediately respond to an email seeking comment. He has given several reasons for the couple’s failure to pay debts since Watchdog in an Oct. 23 column reported the wage theft allegations.

He initially said in a statement the payment failures were “beyond our control,” caused by technical flaws in his company’s payment processing system. Later, he said it had temporary cash flow problems resulting from a change in how the fair collects funds from vendors.

Spokeswoman Mindy Williamson said the fair this year gave vendors the option of paying their concession fees online using automated clearing house money transfers. The limit for automated transfers was $100,000 per day, but other forms of payment were acceptable.

In a statement last week through a law firm representing him, Krantz said he was “working diligently and quickly to assure that anyone owed money from this year’s State Fair is paid,” adding that “all outstanding obligations will be resolved very soon.”

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Krantzes are former owners of Adventureland; face lawsuit in child’s death there

The Krantz family is the former owner of Adventureland, the Altoona amusement park started 50 years ago by Michael Krantz’s father, Jack. It was sold in December 2021 following fatal injury the previous July of an 11-year-old boy in an accident on the park’s Raging River Ride. The Krantzes have faced large legal bills — and potential liability — tied to a $100 million wrongful death lawsuit stemming Michael Jaramillo’s death and severe injuries to his older brother, David.

The Krantzes had been big donors to the Iowa State Fair Blue Ribbon Foundation, contributing more than $182,700 as patrons or bidders in silent auctions since June 2022. But according to the fair, they also have not paid an invoice for a $5,000 sponsorship table at this year’s Corndog Kickoff, a fundraiser for fairgrounds renovations.

Steer N’ Stein, which serves beer, breakfast and burgers, has been a mainstay at the fair for 53 years. It was rebuilt after burning down in 1999, when it was under the management of longtime operator George Kranovich.

Lee Rood’s Reader’s Watchdog column helps Iowans get answers and accountability from public officials, the justice system, businesses and nonprofits. Reach her at lrood@registermedia.com, at 515-284-8549, on Twitter at @leerood or on Facebook at Facebook.com/readerswatchdog.

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Stanford’s upset over Iowa State triggers movement in Top 10 of NWCA Div. I Coaches Poll

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Stanford’s upset over Iowa State triggers movement in Top 10 of NWCA Div. I Coaches Poll


Manheim, Pennsylvania – A weekend excursion by Stanford into Iowa provided mixed results in terms of wins and losses, but it proved to create the first big shift in the NWCA Division I Men’s Wrestling Coaches Poll released on Tuedsay. Stanford’s 23-21 …



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