Connect with us

Finance

Using The Emotions Wheel To Transform Financial Help

Published

on

Using The Emotions Wheel To Transform Financial Help

I recently launched a peer financial coaching center at my university, providing students with a place to receive financial coaching help. While the center primarily relies on trained peer financial coaches to assist fellow students, I occasionally step in as a financial coach. During one of my sessions, a young college student arrived with a big smile, radiating confidence and maturity. She seemed poised and self-assured, and I assumed our session would likely cover advanced financial topics, like stocks or Roth IRAs.

Still, I decided to start by asking her how she was feeling.

She gave me a sideways glance and replied, “OK.”

Advertisement

Seeing her hesitation, I decided to ask a follow-up question: “Would you mind looking at this emotion wheel and letting me know which emotion best matches how you’re feeling?”

She studied the colorful wheel for a moment, then handed it back and said, “‘Powerless’ and ‘bleak.’”

Her serious tone caught me off guard—I hadn’t expected that response.

“Let’s start there,” I said. “Tell me more about why you’re feeling that way.”

Advertisement

Financial Facilitator, Not Advice Giver

In my article, The Path to Financial Health Goes Deeper Than Advice, I argued that most people are not ready to change, which is why traditional financial advice often falls short. Instead, the key to improving financial health is having someone come alongside as a financial facilitator—not simply an advice giver. Rather than looking down from the metaphorical mountain-top of financial expertise, a financial facilitator walks alongside the individual, helping them move toward a place where they are ready to make meaningful changes.

The book, Facilitating Financial Health, emphasizes that the most important characteristic of a financial facilitator is empathy. Empathy involves warmth, genuineness, and positive regard. It involves feeling another person’s emotions alongside them. However, empathy is only possible once you truly understand how someone is feeling.

Reflecting on my encounter with the student who described feeling “powerless” and “bleak,” imagine how the meeting might have unfolded if, after she initially replied that she was “OK,” I had simply launched into a discussion about stocks and Roth IRAs.

Given her kind nature, I suspect she would have smiled politely and even thanked me for my efforts. However, beneath the surface, she would have left the session feeling just as unsupported—if not worse—than before. While I might have walked away feeling accomplished, she would have gained nothing meaningful from our conversation, and the opportunity to truly help her would have been lost.

Magnify Your Empathy Powers With Emotional Wheels

One way to improve your ability to express empathy is by helping someone discover and articulate their emotions. Simply asking, “How are you feeling?” may not yield a clear response, as the person might not be ready to answer or may struggle to put their emotions into words. An emotion wheel is a powerful tool that assists individuals in identifying their feelings. The most effective emotion wheels provide enough granularity to ensure that everyone, regardless of their emotional state, can find the precise word(s) to describe how they are feeling.

Advertisement

Over the past 50 years, psychologists and researchers have significantly advanced the development of emotion wheels to better understand and categorize human emotions. Robert Plutchik’s influential “Wheel of Emotions” (1980) was one of the earliest models, highlighting eight core emotions—joy, trust, fear, surprise, sadness, disgust, anger, and anticipation—arranged in a circular structure to illustrate their intensities, combinations, and opposites.

More recent emotion wheels distinguish between comfortable and uncomfortable emotions, reflecting findings that these types of emotions are processed in different parts of the body (Enete et al., 2020). This distinction helps explain why individuals can simultaneously experience seemingly contradictory emotions, such as being “thrilled” and “scared.”

Using Emotion Wheels

The emotion wheel I use comes from Human Systems, which provides two emotion wheels: one for comfortable emotions and another for uncomfortable emotions. Each wheel identifies five or six broad emotions and breaks them down into up to nine sub-emotions.” Each sub-emotion is further refined into two sub-sub emotions for greater specificity.

For instance, the uncomfortable emotion wheel by Human Systems includes six broad emotions: Angry, Embarrassed, Afraid, Sad, Dislike, and Alone. Under “Angry,” there are nine sub-emotions such as Offended, Indignant, Dismayed, Bitter, Frustrated, Aggressive, Harassed, Bored, and Rushed. Each sub-emotion is further detailed, like “Insulted” or “Mocked” under “Offended,” and “Pushed” or “Pressured” under “Rushed.”

I often use these emotion wheels with my two children as part of teaching them to identify their emotions. My wife and I believe this helps them develop better coping and communication skills. When our kids are overwhelmed by their emotions, asking them to pinpoint how they’re feeling can be incredibly effective. (Although, one time my son humorously thwarted this approach by circling the entire uncomfortable emotions wheel and walking away!)

Advertisement

Conclusion

When providing financial help to others, it’s essential to first help them identify their emotions. Emotion wheels are powerful tools for assisting individuals in recognizing and naming their feelings. The understanding that you gain from an emotion wheel enables you to express genuine empathy with others, which is crucial for effectively “walking with them” on their journey toward greater financial health.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Finance

Rogers Sugar AGM: Shareholders Approve Directors, KPMG Auditor and “Say on Pay” Resolution

Published

on

Rogers Sugar AGM: Shareholders Approve Directors, KPMG Auditor and “Say on Pay” Resolution
Rogers Sugar (TSE:RSI) shareholders approved all resolutions brought forward at the company’s annual meeting, including director elections, the appointment of auditors, and a non-binding advisory “say on pay” vote, according to preliminary results reported by the meeting’s scrutineer. The meeting w
Continue Reading

Finance

Block vs. PayPal: Which Fintech Stock Is Better Positioned for 2026? | The Motley Fool

Published

on

Block vs. PayPal: Which Fintech Stock Is Better Positioned for 2026? | The Motley Fool

Two companies battling to win the global payments market.

Great businesses win by solving problems, and the $2.5 trillion global payments market is a goldmine for companies that can make money move effortlessly.

Two of the firms competing in that space are Block Inc. (XYZ +4.85%) and PayPal Holdings Inc. (PYPL +1.30%).

Image source: Getty Images.

As each pushes into new technologies and revenue streams, the next year could define their long-term trajectories.

Advertisement

With this potential turning point, I’ll examine which fintech stock may fit best in your portfolio.

PayPal’s moves into AI, global payments, and stablecoins

PayPal shares have dipped 37.28% over the last year, but the company has three initiatives that could help reverse that trend: PayPal World, artificial intelligence (AI) agents, and cryptocurrencies and stablecoins. PayPal World and AI agents enhance the current services, while crypto and stablecoins open up entirely new financial terrain for PayPal.

PayPal Stock Quote

Today’s Change

(1.30%) $0.52

Current Price

$40.42

Advertisement

Announced in June 2025, PayPal World will allow customers to pay global merchants using their payment system, or wallet of choice, in their local currency. In essence, you’ll start seeing PayPal integrate seamlessly with other payment services.

Advertisement

For AI shopping, PayPal says a customer can tell an AI agent they need a ride to the airport at 4:50 a.m. The agent can both book that appointment and pay for it.

Finally, that brings us to cryptocurrencies and stablecoins. The company enables the buying, selling, and sending of crypto within its wallets. PayPal also offers its own stablecoin pegged to the U.S. dollar called PayPal USD (PYUSD) for fast, global payments. As of this writing, holding PYUSD offers a 4% annual yield.

Its peer-to-peer payment service, Venmo, can also boost revenue over time. As a reference point, in 2021, PayPal said it generated roughly $900 million from Venmo. PayPal expects it to generate $2 billion in revenue by 2027.

Block’s next growth chapter

Similar to PayPal, Block shares have stumbled over the last year, dipping 22.48%.

Block Stock Quote

Today’s Change

(4.85%) $2.59

Advertisement

Current Price

$55.97

Once again, the key is looking at what lies ahead.

Advertisement

Its flagship Cash App service still has the reputation of friends just sending each other money, but Block is focused on turning it into a complete financial platform. Through banking, savings, direct deposit, bill paying, an AI-powered money assistant, and more, users are gaining fuller control of their financial lives through just one app. In Q3 2025, Block reported $1.62 billion in gross profit from Cash App, a 24% year-over-year increase.

Its global lending products have now surpassed $200 billion in provided credit. Defaults remain low, with 96% of buy now, pay later installments paid on time and 98% of purchases incurring no late fees.

Outside of its consumer products, Block is building out a robust suite of merchant tools to provide businesses with everything they may need, including credit card terminals, payroll services, and loyalty program marketing campaigns. Business owners can also build websites through Block, which could lead sellers to adopt more of its tools over time.

Block has also leaned deeper into cryptocurrencies. In October 2025, it launched Square Bitcoin, which will automatically convert credit card sales into Bitcoin. Block also holds roughly 8,800 BTC, worth nearly $770 million.

The PayPal vs. Block winner

PayPal and Block are both stocks that could rebound in 2026 if their initiatives gain traction.

Advertisement

Block has high-growth segments in cryptocurrencies and lending, and its expanding suite of services and tools for businesses can help it generate more revenue from its current customer base. That high upside potential also comes with a high beta of 2.66, meaning it is more than two and a half times more volatile than the general stock market. Despite those issues, the balance sheet is strong, with $8.7 billion in cash compared to $8.1 billion of debt.

PayPal has steady, transaction-based fees from its global payments platforms and even pays out a dividend of $0.56 per share. Its beta of 1.43 also means it’s less volatile than XYZ. This may appeal more to risk-averse investors. The key here will be if PayPal’s recent moves can take it beyond being just a steady and mature business. With $12.17 billion in debt and $10.76 billion in cash, PayPal operates with a slight net debt that’s reasonable considering its consistent earnings.

Ultimately, the choice comes down to whether you prefer owning PayPal as a dependable revenue machine that could grow meaningfully as it enhances its services and features, or Block’s higher-risk path that could deliver outsized returns if its bets pay off.

Continue Reading

Finance

Bond Markets Are Now Battlefields

Published

on

Bond Markets Are Now Battlefields

As the Greenland crisis came to a head in the days before Davos, Europeans sought tools that could be reforged as weapons against the Trump administration. On Jan. 18, Deutsche Bank’s global head of foreign exchange research, George Saravelos, warned clients in a note that “Europe owns Greenland, it also owns a lot of [U.S.] treasuries,” and that the EU might escalate the conflict with a “weaponization of capital” by reducing private and public holdings of U.S. debt instruments.

U.S. Treasury Secretary Scott Bessent reported later that week that Deutsche Bank no longer stood behind the analyst’s report, but Saravelos was far from the only financial analyst to discuss the idea. Within days, a few European pension funds eliminated or greatly reduced their holdings of U.S. Treasurys and—perhaps as a result—U.S. language about European strength became considerably less aggressive.

As the Greenland crisis came to a head in the days before Davos, Europeans sought tools that could be reforged as weapons against the Trump administration. On Jan. 18, Deutsche Bank’s global head of foreign exchange research, George Saravelos, warned clients in a note that “Europe owns Greenland, it also owns a lot of [U.S.] treasuries,” and that the EU might escalate the conflict with a “weaponization of capital” by reducing private and public holdings of U.S. debt instruments.

U.S. Treasury Secretary Scott Bessent reported later that week that Deutsche Bank no longer stood behind the analyst’s report, but Saravelos was far from the only financial analyst to discuss the idea. Within days, a few European pension funds eliminated or greatly reduced their holdings of U.S. Treasurys and—perhaps as a result—U.S. language about European strength became considerably less aggressive.

Advertisement

It’s unclear how much of an impact Europe’s moves had on the White House backing off. But it poses a number of questions: Can Europe take advantage of weaponized interdependence to wage financial warfare against the United States? How big are the obstacles in the way, and how much impact can such moves have?

Financial flows and financial policy are instruments of coercive power. There is some evidence of financial flows putting pressure on the United States last year; in the wake of his triumphant declaration of mass tariffs in April, movement away from Treasurys reportedly persuaded President Donald Trump to partly change course.

However, this seems to have been an organic, unplanned development and a short-lived one.

Despite the precipitous fall of the dollar, and lively discussion over the past year of the United States losing its reserve currency status, the evidence points to mundane concerns about inflation and policy uncertainty leading to a slow reallocation of investment from the United States to other countries rather than any kind of coordinated response. Expert observers have asked if it is even possible for Europe to do anything further given its active trade with the United States, its smaller markets, and its interdependence. The Financial Times’s Alphaville blog summarized the idea of weaponization as “implausible.”

Yet the potential is there. History can be instructive. The state weaponization of finance feels new but, in fact, is centuries old. In the last decades of the 19th century, European governments—particularly France and Germany—aggressively used finance to advance their interests. The subservience of finance to diplomacy was considered natural; to propose otherwise could be dismissed as “financial pacifism.” At a critical moment in conflict with Russia, German Chancellor Otto von Bismarck banned the Reichsbank from accepting Russian securities as collateral. After the Franco-Prussian War an “official but tacit ban” was used to prevent French investors from putting any money into Germany.

Advertisement

How might similar action look today?

The main battlefield for weaponization is markets for sovereign debt—Treasurys on the U.S. side and the mix of national and European Union-level debt instruments on the European side. If Carl von Clausewitz had been a banker instead of a general, he would have pointed to these instruments as the “center of gravity” of any coercive financial operations. Here, the United States has a distinct advantage: Treasurys are the core market of international finance—large, very deep, very liquid. They form the backbone of world financial flows, a major channel of supply and demand for local markets everywhere.

Virtually all national financial markets are tied to the U.S. Treasury market, and it greatly eases the U.S. ability to borrow. This makes it a potentially powerful target for European pressure but also, at best, a delicate one—it is very difficult to launch pressure that does not boomerang back against the EU. Much of EU ownership of Treasurys is also in private hands.

Despite all this, European governments still have the means to go on the offensive. Finance is notoriously sensitive to the arbitrage opportunities created by regulation, such that leading textbooks on the industry include extensive discussion of loophole mining. (This may also explain why lawyers can now earn more than bankers on Wall Street.) If clever bureaucrats at the European Central Bank and EU and elsewhere created the right loopholes, then European funds could move accordingly. Instead of banning use of Treasurys as collateral à la Bismarck, slight adjustments of their risk weight or tax impact under EU or national law should do the trick. There are great technical and political challenges, but it is absolutely doable.

On a defensive basis, Europe can improve its financial position by further developing common  EU debt, building on the large-scale Next Generation EU issuance during the COVID-19 pandemic. In December, EU leaders agreed to raise 90 billion euros ($106.3 billion) for Ukrainian defense, and further steps are very much under discussion. The political and technical challenges to full development of common debt options are obviously enormous, requiring the historically unprecedented establishment of a large, stable market for supranational debt.

Advertisement

EU common debt tends to trade at a discount relative to comparable national debt, showing investors’ concerns. However, the potential payoffs are significant. In addition to facilitating EU-wide defense planning and creating a clear substitute for the Treasurys market, a strong common debt market could create a new and more powerful backbone to European finance, investment, and economic growth.

None of the above analysis should be viewed as prescriptive; by far the best path forward is a negotiated return to the rules-based order as opposed to a collapse into the full anarchy of unrestrained interstate competition. Unfortunately, the Trump administration seems committed to an aggressive policy that puts that order in peril. From at least the Napoleonic wars to the end of World War II, national interests regularly hijacked international markets, pushing them away from their idealized Economics 101 role as mechanisms of price discovery and efficient allocation into channels of pressure and coercion.

In an effort to bottle up these destructive spirits, the Franklin Roosevelt administration—with the assistance of economist John Maynard Keynes—used the United States’ status as the most powerful surviving state to implement the Bretton Woods system of financial and political controls. The success of the Bretton Woods project can be measured in part by how many of the tactics of the previous eras have been forgotten.

As the past month shows, these tactics and their destructive side effects are reemerging as the order collapses. Once again, bond markets are now battlefields.

Advertisement
Continue Reading

Trending