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Using The Emotions Wheel To Transform Financial Help

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Using The Emotions Wheel To Transform Financial Help

I recently launched a peer financial coaching center at my university, providing students with a place to receive financial coaching help. While the center primarily relies on trained peer financial coaches to assist fellow students, I occasionally step in as a financial coach. During one of my sessions, a young college student arrived with a big smile, radiating confidence and maturity. She seemed poised and self-assured, and I assumed our session would likely cover advanced financial topics, like stocks or Roth IRAs.

Still, I decided to start by asking her how she was feeling.

She gave me a sideways glance and replied, “OK.”

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Seeing her hesitation, I decided to ask a follow-up question: “Would you mind looking at this emotion wheel and letting me know which emotion best matches how you’re feeling?”

She studied the colorful wheel for a moment, then handed it back and said, “‘Powerless’ and ‘bleak.’”

Her serious tone caught me off guard—I hadn’t expected that response.

“Let’s start there,” I said. “Tell me more about why you’re feeling that way.”

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Financial Facilitator, Not Advice Giver

In my article, The Path to Financial Health Goes Deeper Than Advice, I argued that most people are not ready to change, which is why traditional financial advice often falls short. Instead, the key to improving financial health is having someone come alongside as a financial facilitator—not simply an advice giver. Rather than looking down from the metaphorical mountain-top of financial expertise, a financial facilitator walks alongside the individual, helping them move toward a place where they are ready to make meaningful changes.

The book, Facilitating Financial Health, emphasizes that the most important characteristic of a financial facilitator is empathy. Empathy involves warmth, genuineness, and positive regard. It involves feeling another person’s emotions alongside them. However, empathy is only possible once you truly understand how someone is feeling.

Reflecting on my encounter with the student who described feeling “powerless” and “bleak,” imagine how the meeting might have unfolded if, after she initially replied that she was “OK,” I had simply launched into a discussion about stocks and Roth IRAs.

Given her kind nature, I suspect she would have smiled politely and even thanked me for my efforts. However, beneath the surface, she would have left the session feeling just as unsupported—if not worse—than before. While I might have walked away feeling accomplished, she would have gained nothing meaningful from our conversation, and the opportunity to truly help her would have been lost.

Magnify Your Empathy Powers With Emotional Wheels

One way to improve your ability to express empathy is by helping someone discover and articulate their emotions. Simply asking, “How are you feeling?” may not yield a clear response, as the person might not be ready to answer or may struggle to put their emotions into words. An emotion wheel is a powerful tool that assists individuals in identifying their feelings. The most effective emotion wheels provide enough granularity to ensure that everyone, regardless of their emotional state, can find the precise word(s) to describe how they are feeling.

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Over the past 50 years, psychologists and researchers have significantly advanced the development of emotion wheels to better understand and categorize human emotions. Robert Plutchik’s influential “Wheel of Emotions” (1980) was one of the earliest models, highlighting eight core emotions—joy, trust, fear, surprise, sadness, disgust, anger, and anticipation—arranged in a circular structure to illustrate their intensities, combinations, and opposites.

More recent emotion wheels distinguish between comfortable and uncomfortable emotions, reflecting findings that these types of emotions are processed in different parts of the body (Enete et al., 2020). This distinction helps explain why individuals can simultaneously experience seemingly contradictory emotions, such as being “thrilled” and “scared.”

Using Emotion Wheels

The emotion wheel I use comes from Human Systems, which provides two emotion wheels: one for comfortable emotions and another for uncomfortable emotions. Each wheel identifies five or six broad emotions and breaks them down into up to nine sub-emotions.” Each sub-emotion is further refined into two sub-sub emotions for greater specificity.

For instance, the uncomfortable emotion wheel by Human Systems includes six broad emotions: Angry, Embarrassed, Afraid, Sad, Dislike, and Alone. Under “Angry,” there are nine sub-emotions such as Offended, Indignant, Dismayed, Bitter, Frustrated, Aggressive, Harassed, Bored, and Rushed. Each sub-emotion is further detailed, like “Insulted” or “Mocked” under “Offended,” and “Pushed” or “Pressured” under “Rushed.”

I often use these emotion wheels with my two children as part of teaching them to identify their emotions. My wife and I believe this helps them develop better coping and communication skills. When our kids are overwhelmed by their emotions, asking them to pinpoint how they’re feeling can be incredibly effective. (Although, one time my son humorously thwarted this approach by circling the entire uncomfortable emotions wheel and walking away!)

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Conclusion

When providing financial help to others, it’s essential to first help them identify their emotions. Emotion wheels are powerful tools for assisting individuals in recognizing and naming their feelings. The understanding that you gain from an emotion wheel enables you to express genuine empathy with others, which is crucial for effectively “walking with them” on their journey toward greater financial health.

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Finance

Town Finance Director To Step Down In April

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Town Finance Director To Step Down In April

Nantucket’s municipal finance director Brian Turbitt has announced his resignation and will leave his position with the town on April 21st.

“With mixed emotion, I have submitted my resignation from the position of Town of Nantucket Director of Municipal Finance, effective April 21, to pursue an opportunity off-island,” Turbitt wrote in a message to the Current. “I have thoroughly enjoyed working with Town Manager Libby Gibson and her administration during the past 12 years and am extremely proud of all we have accomplished as a team. My time on Nantucket has been the experience of a lifetime, and one for which I am truly grateful and will never forget.”

Turbitt told the Current that despite his resignation, he will still attend the Annual Town Meeting in his current role on May 4th. Turbitt often presents and defends many of the town’s budget requests during the meeting, which falls just weeks after his scheduled departure date.

As the town’s chief financial officer, Turbitt oversees the town’s budget, guiding the $170 million operation. Turbitt has been with the town since 2014, but his 12-year tenure will end next month.

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300 years of wars show they are ‘always disaster times’ for holders of government debt because of inflation and financial repression | Fortune

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300 years of wars show they are ‘always disaster times’ for holders of government debt because of inflation and financial repression | Fortune

Government bonds, especially Treasuries, have long been seen as a safe haven during recessions, geopolitical calamities, and other market-moving disasters that create uncertainty.

But after looking at 300 years of U.S. and U.K. history, the Center for Economic Policy Research found that wars and pandemic-scale emergencies have pummeled holders of debt.

“The historical evidence reveals a striking pattern: government bonds have repeatedly generated substantial real losses during these extreme episodes,” authors Zhengyang Jiang, Hanno Lustig, Stijn Van Nieuwerburgh, and Mindy Xiaolan wrote. “They have even underperformed equities and real estates which are traditionally regarded as risky assets.”

That’s because wars typically triggered large increases in government spending, averaging about 7% of GDP annually during the first four years, and tax hikes alone were rarely sufficient for financing needs, they added.

The finding comes as the U.S. is waging war on Iran while the national debt has exploded to $39 trillion. The Pentagon is seeking more than $200 billion in a budget request for the conflict, sources told the Washington Post.

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Across their dataset, the CEPR authors calculated that bondholders suffered average real losses of roughly 14% during the first four years of conflicts. The losses were so steep that they reduced the real value of government debt outstanding.

To add insult to injury, cumulative bond returns were more than 20% below the cumulative returns on stocks and real estate, the opposite of how those assets perform during financial crises or recessions.

“Whenever there is a major war, we observe a sharp decline in the bond performance — wars are always disaster times for bondholders,” they warned. “Similarly, the bondholders also suffered large losses during the ‘war on Covid-19.’”

Center for Economic Policy Research

A key factor in bond losses is inflation, according to CEPR, which said the cumulative rate averaged about 20% in the first four years of wars.

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In fact, during the current U.S.-Israel war on Iran, Treasuries and government debt from other countries have sold off sharply as surging oil prices have raised expectations for elevated inflation while budget deficits are also seen worsening. Since the war began three weeks ago, the U.S. 10-year yield has soared more than 40 basis points.

But profligate spending wasn’t the only way inflation weighed on bonds. The think tank said it was often the result of policy choices to reduce debt burdens without explicitly defaulting, such as by suspending gold standard commitments.

Another reason bonds perform so poorly during wars is so-called financial repression, or government policies that curb borrowing costs by influencing financial markets. That prevents bond yields from keeping pace with inflation.

For example, the Federal Reserve implemented yield-curve control, capped Treasury rates, and launched massive bond buying during World War II.

CEPR’s findings have particular relevance for U.S. debt as Treasuries continue to form the foundation of the global financial system with the dollar serving as the world’s reserve currency.

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That status has allowed the U.S. to borrow more cheaply than investors would otherwise allow. Meanwhile, the interest on U.S. debt is now the fastest-growing budget item and is already at $1 trillion a year. CEPR said its report presents governments with an important tradeoff.

“Protecting taxpayers from large spending shocks may require shifting part of the burden onto bondholders through inflation or financial repression,” it said. “Economic theory suggests that such policies may be optimal when taxation is highly distortionary. However, they also reduce the safety of government debt and may raise borrowing costs over time if investors anticipate these risks.”

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Bay Area gas prices near $4: The mental toll on drivers and financial strain on small businesses

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Bay Area gas prices near : The mental toll on drivers and financial strain on small businesses

According to new data from AAA, average gas prices in Hillsborough, Pinellas, Pasco, and Sarasota Counties are currently sitting just pennies below $4 a gallon.

In Citrus County, the average has already crossed that threshold, according to data.

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The pain at the pump is becoming impossible to ignore for Bay Area drivers, and the rising costs are creating a ripple effect that is also hitting local small businesses hard.

Why you should care:

Why does that $4 mark trigger such a strong reaction from drivers?

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“We have a bias towards round numbers. It’s why companies set prices at $9.99 instead of $10,” University of Tampa microeconomist Aaron Wood, who studies consumer behavior, said. “We have these reference points, these anchors in our brain. We use these heuristics to make consumption decisions.”

Wood, an associate professor of economics at UT, told FOX 13 it comes down to how our brains process the expense.

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READ: Florida hospital sues to evict patient who refuses to leave for months

“When you’re standing there, pumping your own gas, you see the rotation of the number and so it’s different than like, if the Netflix price goes up or your lawn service — even sometimes grocery prices — gas is more upsetting. You’re watching it happen as opposed to something being buried in your credit card statement. So I think it’s upsetting to everybody because it’s so visceral, and it’s in your face,” Wood added.

Local perspective:

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But that rising price tag isn’t just hurting daily commuters: It’s forcing local business owners to make tough choices, too.

Chris Gonzalez has owned Mona’s Floral Creations in Tampa for seven years. He says fuel costs are constantly on his mind.

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“I’ve actually started watching the news every morning just to see how much it’s gone up from the day prior,” Gonzalez said. “I think about it more and more, like not even daily. It’s almost like every few hours I have to think about it, because I try to pass along the best, most competitive prices to my consumer — not only in my flowers, but also in my delivery charges.”

READ: DeSantis halts Manatee County cruise terminal plans with new environmental bill

Mona’s has been serving the Tampa community for nearly 50 years. In the seven years Gonzalez has owned the shop, he has only had to raise his delivery prices twice, from $10 to $12, and then to $15, which is the current rate. Now, he’s unsure what he’ll have to charge next week.

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Gonzalez says he hopes that if he does have to raise delivery prices again—potentially up to $18, it will only be temporary.

“I’m trying to be as competitive as possible and continue the Mona’s brand that people know and love around here,” Gonzalez added.

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What’s next:

To cope with the surge, Gonzalez is making adjustments to his shop’s daily operations. Instead of delivering a floral arrangement immediately after it’s made, his team is now holding orders so they can group deliveries together based on geographical routes.

“It just makes more sense from a fuel perspective,” he noted.

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READ: Hillsborough deputies dismantle $388K multi-state luxury car theft ring; 3 arrested

And with Mother’s Day right around the corner, Gonzalez said he will be closely watching the changes in gas prices.

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“We are in planning mode right now. We’re ordering our flowers. We’re planning what types of arrangements we’re going to offer for sale for moms,” Gonzalez said. “But now I have that additional thing: I have to think about what’s the price of gas going to be like in two months when Mother’s Day’s here?”

The Source: This article was written with information gathered by FOX 13’s Ariel Plaencia. 

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