Connect with us

Finance

Exploring Three Scenarios For How Gen AI Will Change Consumer Finance

Published

on

Exploring Three Scenarios For How Gen AI Will Change Consumer Finance

The rise of generative AI has led to much hand-wringing and discussion about the potential for the technology to disrupt industries and eliminate broad swathes of human jobs. But the impact of the technology will vary from industry to industry, so it’s important to look beyond the high-level talk around disruption and to think through exactly how it will change the financial services sector.

In the case of financial services, the impact of generative AI can be simplified into three possible future scenarios: 1) non-financial tech firms develop a dominant generative AI-based personal assistant and disintermediate financial firms, 2) no disintermediation, but the technology further entrenches the dominance of the largest global banks, and 3) no firms manage to establish dominant generative AI assistants, and the technology becomes commonplace without drastically altering market share.

While we can’t predict the future, it’s essential that financial services organizations think through the three possible outcomes to develop long-term plans for how their business would react to each of these scenarios.

Advertisement

Before diving into this topic, a caveat. The goal of this article is to to make the subject approachable for someone who is not familiar with the nuances of generative AI. This article will not discuss the technical developments that would drive these outcomes – e.g., whether it becomes cheaper and easier to build a proprietary large language model (LLM). This article will guide non-technical individuals through how generative AI will impact the financial services industry.

Scenario one: non-financial tech player(s) take a dominant position

One possible outcome for generative AI technology is that the consumer-facing tech behemoths (such as Alphabet, Apple or Meta) and/or a breakthrough tech startup develop consumers’ go-to personal assistant for a very wide range of life tasks, including personal finance. Consumer behavior changes, and the average person looks to the leading generative AI-based virtual assistant(s) with dominant market share to help them with questions and concerns.

This outcome sees generative AI technology evolve in such a way that tech firms are able to develop a superior personal assistant that is so advanced it incentivizes consumers to almost exclusively use their personal assistant. This assistant would monitor consumers’ affairs (via linked outside accounts) and would provide advice when asked questions like “how can I improve my financial situation?” or “could my savings be earning more?” This development would disintermediate financial services firms and the assistant would be able to influence consumers’ financial decisions and behaviors.

If this scenario becomes reality, the response of financial services firms to this disintermediation partly depends on how regulation shakes out and whether AI assistants can earn referral fees. Beyond the referral question, in the long-term this outcome would likely make the financial services industry much more cutthroat.

In this scenario, financial services firms would need to become far more innovative and would need to develop compelling and unique products and services. Financial services firms would need to incentivize clients to actually log into their website and app and not just rely on their personal assistant. A generic product lineup and a generic client experience would gradually lose market share in a world driven by tech firms’ high-performing virtual assistants.

According to Remco Janssen, Founder and CEO of European tech news media company Silicon Canals, “in past tech hype cycles, the established tech giants were often slow to react. When it comes to generative AI technology, however, the largest firms have acted quickly. Tech behemoths like Apple, Google and Amazon
Amazon
also have an advantage since they have access to consumer payment data. The most challenging outcome for financial services firms would be a situation where one-to-three leading tech players become the dominant force in generative AI, like Google and Apple’s dominance of mobile operating systems.”

Scenario two: the largest financial firms use gen AI to further entrench their dominance

In this scenario, generative AI technology develops in such a way that tech companies do not disintermediate financial services firms, but the costs and complexity of advanced AI technology allows the largest global banks to gain a competitive edge over relatively smaller rivals in the industry. For an example of the gulf between the top financial services firms and the next tier of financial institutions, as of May 10th, the market capitalization of JPMorgan Chase ($570.80 billion) and Bank of America ($300.69 billion) both exceed the combined market capitalization of US Bancorp, PNC, Capital One and Truist. The combined market capitalization of those four institutions is “only” approximately $235 billion.

Advertisement

It may turn out that the largest financial firms–those which can afford expensive engineering talent and cloud computing resources–can develop meaningfully more powerful generative AI-based financial assistants than the average financial services firm and the industry’s third-party vendors. If the largest global banks can offer a superior generative AI-based financial assistant, they will use this offering to further entrench their dominance of the industry and to win market share from relatively smaller firms.

Scenario three: no dominant gen AI assistants emerge

The final scenario sees generative AI technology become somewhat of a commodity and no firm develops a meaningfully superior generative AI assistant. Generative AI-based assistants become a standard feature of financial services websites and apps without fundamentally disrupting the industry and changing market share dynamics. Financial services firms may even end up relying on multiple third-party generative models simultaneously, calling upon different models depending on the user’s needs.

In this scenario, financial services firms would need to be thoughtful about how they optimize their generative AI assistant to minimize costs and maximize revenue. Financial services firms would work to continually improve their generative AI’s ability to handle customer service questions (preventing more expensive queries to the customer service call center) and to drive desirable actions (e.g., establishing direct deposit, opening a new account, etc.). While this third scenario presents less of a threat to the average financial services firm, developing a high-quality generative AI assistant still represents a large and complex undertaking.

Advertisement

According to Dr Andreas Rung, CEO and Founder of Ergomania, “banks and financial institutions have a tendency to keep big tech initiatives in the experimental/ideation phase for too long. Time is of the essence when it comes to generative AI. Your organization needs to move quickly to deploy a generative AI assistant to your customer base. In order to keep pace with the competition, your generative AI assistant must also become a seamless part of the UX and customer experience.”

Gen AI has the potential to upend financial services, and firms must start planning for future scenarios now

Only time will tell how generative AI technology develops and which of these three scenarios becomes reality. But your organization should start to think through these outcomes and how to react in each situation. Could your organization restructure and make a massive investment in developing a cutting-edge generative AI assistant if that becomes necessary? If your firm uses a third-party AI vendor, what are the “switching costs” if your firm “backs the wrong horse” and must make a change in order to keep pace with the leading firms? In each of these scenarios, how would your firm adjust the human workforce? It is better to start planning now than to be reactive and scrambling to catch up to changing market dynamics.

According to Milan De Reede, Founder and CEO of Nano GPT, “I see our customers’ preferences shift in real time as new generative AI models and updates are released. There’s no clear “winner” as of May 2024. Our customers seem to prefer different generative AI models for different tasks. At some point in the future, your firm may need to change your generative AI infrastructure and approach relatively quickly depending on which of these three scenarios becomes reality.”

Advertisement

Finance

RedChip Fintech & DATS Conference Replays Now Available Featuring Public Companies Shaping the Future of Digital Finance

Published

on

RedChip Fintech & DATS Conference Replays Now Available Featuring Public Companies Shaping the Future of Digital Finance

RedChip Companies, Inc. (Media Suite)

ORLANDO, FL / ACCESS Newswire / February 9, 2026 / RedChip Companies, an industry leader in investor relations, media, and research for microcap and small-cap companies, today announced that on-demand replays from its Fintech & Digital Asset Treasury Strategy (DATS) Virtual Investor Conference, held February 4, 2026, are now available.

The conference showcased senior executives from publicly traded companies operating at the intersection of modern payments, financial technology infrastructure, and digital asset treasury strategies. Investors who were unable to attend the live event-or who wish to revisit specific company presentations-can now access full video replays at their convenience.

“The strong engagement we saw throughout this conference highlights the accelerating investor interest in fintech innovation and digital asset treasury strategies,” said Dave Gentry, CEO of RedChip Companies. “By making these presentations available on demand, we are extending access to critical insights into how public companies are navigating evolving payment systems, digital assets, and balance sheet strategies.”

Conference Presentation Replays

Advertisement

Investors may view individual company presentations and Q&A sessions using the links below:

Additional presentation replays are available on RedChip’s YouTube channel.

Each replay includes a management presentation followed by a live investor Q&A session, providing deeper insight into business models, growth strategies, regulatory considerations, and key milestones related to fintech platforms and digital asset treasury initiatives.

The Fintech & DATS Virtual Investor Conference was designed to give institutional and retail investors direct access to companies driving innovation in payments, financial infrastructure, and digital asset management as adoption continues to expand across enterprises and institutions.

About RedChip Companies

Advertisement

RedChip Companies, an Inc. 5000 company, is an international investor relations, media, and research firm focused on microcap and small-cap companies. Founded in 1992 as a small-cap research firm, RedChip gained early recognition for initiating coverage on emerging blue chip companies such as Apple, Starbucks, Daktronics, Winnebago, and Nike. Over the past 33 years, RedChip has evolved into a full-service investor relations and media firm, delivering concrete, measurable results for its clients, which have included U.S. Steel, Perfumania, Cidara Therapeutics, and Celsius Holdings, among others. Our newsletter, Small Stocks, Big Money™, is delivered online weekly to 60,000 investors. RedChip has developed the most comprehensive service platform in the industry for microcap and small-cap companies. These services include the following: a worldwide distribution network for its stock research; retail and institutional roadshows in major U.S. cities; outbound marketing to stock brokers, RIAs, institutions, and family offices; a digital media investor relations platform that has generated millions of unique investor views; investor webinars and group calls; a television show, Small Stocks, Big Money™, which airs weekly on Bloomberg US; TV commercials in local and national markets; corporate and product videos; website design; and traditional investor relation services, which include press release writing, development of investor presentations, quarterly conference call script writing, strategic consulting, capital raising, and more. RedChip also offers RedChat™, a proprietary AI-powered chatbot that analyzes SEC filings and corporate disclosures for all Nasdaq and NYSE-listed companies, giving investors instant, on-demand insights.

To learn more about RedChip’s products and services, please visit:

“Discovering Tomorrow’s Blue Chips Today”™

Follow RedChip on LinkedIn: https://www.linkedin.com/company/redchip/

Follow RedChip on Facebook: https://www.facebook.com/RedChipCompanies

Advertisement

Follow RedChip on Instagram: https://www.instagram.com/redchipcompanies/

Follow RedChip on Twitter: https://twitter.com/RedChip

Follow RedChip on YouTube: https://www.youtube.com/@redchip

Follow RedChip on Rumble: https://rumble.com/c/c-3068340

Subscribe to our Mailing List: https://www.redchip.com/newsletter/latest

Advertisement

Contact:

Dave Gentry
RedChip Companies Inc.
1-800-REDCHIP (733-2447)
1-407-644-4256
info@redchip.com

–END–

SOURCE: RedChip Companies, Inc.

Advertisement

View the original press release on ACCESS Newswire

Information contained on this page is provided by an independent third-party content provider. XPRMedia and this Site make no warranties or representations in connection therewith. If you are affiliated with this page and would like it removed please contact pressreleases@xpr.media

Continue Reading

Finance

Confessions of an education CFO: why finance for academic organisations needn’t be a headache

Published

on

Confessions of an education CFO: why finance for academic organisations needn’t be a headache

When you’re running a business of whatever size, it’s critical to know your numbers – but when you’re running the finances for 22 schools, it’s even more imperative to get your maths right.

Established in 2016, Sapientia Education Trust (SET) is responsible for more than 8,500 pupils and 1,300 staff across Norfolk and Suffolk. However, until 2022, the administration of its finances was still being done the old school way – manually – with piles of paper-based files and spreadsheets.

Steven Dewing, SET’s chief financial officer, says: “When I joined in September 2021, the team were struggling. The trust was recovering after Covid, and getting invoices paid on time and reports delivered on time was a challenge.”

The system being used by the trust was adopted back when it encompassed just five schools. By the time Dewing joined, the number of schools had risen to 15 – each with its own database and no sharing of data. “There were lots of silos.”

Dewing recalls how his deputy needed a whole day each month simply to reconcile it all, with numbers pulled out and manually put on to consolidated spreadsheets. Only then could data be manipulated into the right formats needed.

Advertisement

“That was not uncommon for finance departments,” he says, “but it is very prone to error. Also, invoices were being manually signed, requisitions were written by hand, and because we had a different system for each school, we couldn’t join these up. People physically carried around loads of paper, so it was hard to maintain compliance.”

‘Everything in one database’

All this changed in September 2022 when SET moved to a new system, Sage Intacct, which was rolled out with the support of ION, a Sage Education implementation partner.

And for a trust that includes the country’s largest state boarding school with 1,400 children alongside small, rural primary schools with as few as 16 pupils, the finance platform was a gamechanger.

The trust includes the country’s largest state boarding school

“Now we have everything in one database,” says Dewing. “Each school is still its own entity, but it’s all shared so there is no manual reconciling, it all just happens in the system.”

He adds that using Intacct has also meant SET can combine purchasing across the trust, allowing it to benefit from economies of scale and supplier discounts, while reducing the admin of having to purchase across all its schools.

Advertisement

He also highlights the platform’s ease of use and describes how having access to personalised dashboards for every user has been a massive step forward. “We used to pull out data and then email it to people,” he says, “but now depending on what level you are and what your role is, there are different dashboards. Users can go in and see information whenever they want and drill down to the transaction. It has enabled us to empower them with data they need, when they need it.”

Successful use cases for this part of the implementation include head teachers in SET’s small rural schools seeing an accurate and real-time position of their finances, with staff able to login from any location any time to study the data and reports.

“What’s good is we can pull in non-financial information too, like pupil numbers and staff numbers,” adds Dewing. “You can then combine that with other data to give cost per student, cost per staff member, and much more, without any Excel manipulation.”

Adding up the time saved with AI

Within SET’s finance department, a pool of four people is responsible for multiple schools reporting to Dewing. Below this there are others who input transactions, invoices and payments.

To ensure the department was up to speed from day one, ION provided training in Sage Intacct during the onboarding process. It offered Dewing and his colleagues a structured programme, which the CFO says was a major help given “it’s a really big bit of software with lots of different functionality”.

Advertisement
AI tools have proved to be an invaluable timesaver for processing invoices

“Having someone guide you through it and teach you what it does, while making sure you’re doing the right things at the right time, was vital,” he says. “We broke the training down into four two-hour sessions rather than one whole day and also got them to record some short videos, which we continue to use.”

Dewing has found a number of Sage Intacct’s AI-driven tools particularly useful. For instance, Outlier Detection, which automatically spots data appearing in odd patterns and suggests corrections, and Accounts Payable Automation, which uses AI to populate invoices against purchase orders.

Given that SET processes more than 25,000 invoices a year, this represents a transformational timesaver for colleagues who no longer have to input the details themselves and simply now check over the AI-prepared documents.

Dewing cites this as just one key example of how the move to Sage Intacct has revolutionised what his finance team can do for the wider trust.

“It has enabled finance to move from a pure admin function, where you carry bits of paper around and get things paid, to a strategic partner in the organisation,” he says. It’s become less about ‘have we paid this on time or have we ordered that’, because that just happens through the system.

Advertisement

“We can now spend far more time supporting people to take financial decisions and in budgeting. Sage Intacct has changed our relationships with the schools because they see what value we bring.”

Find out more about Sage Intacct and book a demo, at: sage.com

Continue Reading

Finance

These Stock Market Indicators Are Sounding the Alarm. Here’s What Investors Should Do Right Now. | The Motley Fool

Published

on

These Stock Market Indicators Are Sounding the Alarm. Here’s What Investors Should Do Right Now. | The Motley Fool

There’s no better time to start preparing your portfolio for volatility.

Stock prices may be surging, but many investors are having mixed feelings about the market.

While nearly 40% of investors still feel optimistic about the next six months, according to the most recent weekly survey from the American Association of Individual Investors, roughly 30% worry that stock prices will fall in the coming months.

Nobody can predict the future, especially the short term. But there are a couple of warning signs investors may want to pay attention to right now — along with some steps to prepare for a potential downturn.

Image source: Getty Images.

Advertisement

Will the stock market crash in 2026?

There’s no way to predict what the market will do this year, but it can sometimes be helpful to use historical context to get a sense of what’s happened in similar circumstances. And there are two stock market metrics that have not-so-good news for investors.

First, the S&P 500 Shiller CAPE (cyclically adjusted price-to-earnings) ratio. This metric is based on the average inflation-adjusted earnings over the last 10 years, and it’s commonly used to determine whether the S&P 500 is over- or undervalued. The higher the figure, the more overvalued the index may be.

Historically, the average Shiller CAPE ratio sits at around 17. As of February 2026, though, this metric is nearing 40. This is the second-highest value in history, next to the peak prior to the dot-com bubble in the early 2000s.

S&P 500 Shiller CAPE Ratio Chart

S&P 500 Shiller CAPE Ratio data by YCharts. CAPE Ratio = cyclically adjusted price-to-earnings ratio.

The second metric to watch is the Buffett indicator, which measures the ratio of U.S. gross domestic product (GDP) to the total market value of U.S. stocks. It was popularized by Warren Buffett, who explained in a 2001 interview with Fortune magazine how he used the metric to correctly predict the dot-com bubble burst.

Advertisement

“For me, the message of that chart is this: If the percentage relationship falls to the 70% or 80% area, buying stocks is likely to work very well for you,” he said. “If the ratio approaches 200% — as it did in 1999 and a part of 2000 — you are playing with fire.”

As of this writing, the Buffett indicator sits at 221%. The last time the metric neared 200% was in November 2021, just before stocks entered a bear market that would last nearly a year.

What should investors do right now?

No stock market metric is perfect, as past performance doesn’t predict future returns. Even if there are strong historical patterns suggesting a downturn could be looming, that doesn’t necessarily mean a crash, recession, or bear market is imminent.

Perhaps the best thing investors can do right now is ensure their portfolios are prepared for volatility, just in case. That involves double-checking that you’re only investing in stocks with strong fundamentals, such as:

  • Healthy finances: A company needs to be on a solid financial footing to survive an economic downturn. Shaky companies can still thrive when the market is surging, so stock price alone isn’t necessarily a sign of financial health. Now is a good time to comb through financial statements to review metrics such as profitability, debt, revenue growth, and other factors that can indicate whether a company is likely to survive tough economic times.
  • Competitive advantage: When the dot-com bubble burst in the early 2000s and much of the tech sector collapsed, the companies that survived were those that had a leg up over their peers. Organizations that didn’t offer anything unique or had nonviable business models crashed and burned, and the same could happen again if we face another significant downturn.
  • A strong leadership team: Sometimes, a company’s survival depends on the decisions by leadership during pivotal moments. Even a strong business may struggle if the executive team consistently makes poor choices, making this a key factor for long-term success.

The stronger your portfolio, the more likely it is that it will survive even the worst bear market or recession. By double-checking all your investments now, you’ll be prepared no matter what may lie ahead.

Advertisement
Continue Reading
Advertisement

Trending