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A Sophisticated Approach to Data Will Be Key to Open Finance’s Success

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A Sophisticated Approach to Data Will Be Key to Open Finance’s Success

By Tom Bull, UK FinTech Growth Leader, EY

 

 

 

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Unlocking the value of open finance will ultimately come down to how newly accessible data is used; for many banks, this will require a whole new approach.

Open banking is transforming financial systems internationally. Allowing consumers and businesses to share their bank-account data securely with other institutions and authorise direct account-to-account payments opens up a broad array of new products and services that will increase competition. More than 70 countries are now on a path to open banking, including the United States, which has traditionally taken a market-led approach to customer-data sharing.

Consumers are taking notice. In the United Kingdom, for example, more than one million people paid their self-assessment tax bills using open banking in the year to January 2024, up from 140,000 the previous year.1

Today, open finance represents an expansion of open banking’s capabilities, broadening the potential datasets beyond bank accounts to include a wider range of financial products, such as investments, pensions and mortgages, all personalised and often cheaper.

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Consumer demand for products based on these new capabilities is strong. Research conducted by EY (Ernst & Young) and The Investing and Saving Alliance (TISA) found that 90 percent of consumers would be likely to use open finance-based dashboard applications that provide a consolidated view of their finances.2 The innovation is also relevant to small and medium-sized enterprises (SMEs), providing support as they manage their cashflows and connect banking data to cloud accounting packages.

However, implementing and adapting to open banking and open finance is a huge task for banks. As customers gain greater control of their financial data and can share it more freely, banks need to ensure they continue to adhere to the same high security standards.

This is a profound shift for banks, which have traditionally built their systems solely to ensure customer data is protected without giving much consideration to interoperability. Maintaining high levels of protection while allowing data to be shared represents a major change in approach.

So, seizing the opportunities that open finance presents could be transformative for banks, and for those that can successfully navigate the risks, the upside is enormous. Inaction from banks will only serve to heighten competition from technology firms with presences in the financial-services space.

Building for the future

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Taking advantage of open finance requires banks to fundamentally change their approaches to data. Today, operations across many banks are underpinned by legacy, closed-architecture systems that were never designed for easy integration with third parties.

Simply maintaining the status quo requires huge amounts of work. EY research indicates that financial institutions currently spend up to 65 percent3 of their information technology (IT) budgets on maintaining current systems rather than innovating and developing new propositions.

These legacy platforms and processes constrain agility, hindering banks’ ability to get products to market and stay ahead of evolving customer needs.

To set themselves up for success, banks need to invest in areas more typically associated with technology platforms. This includes prioritising areas that may be unfamiliar, such as:

  • Application programming interface (API) channels that are fast, secure and reliable, making it easy to connect with other companies and share customer data (with permission). Speed is crucial here, as fast response times are critical for smooth user experiences, especially for products that aggregate data from many sources in one place.
  • Great developer experience to encourage others to engage with the bank’s API. This requires building easy-to-use software development kits (SDKs), as well as providing documentation, tools and community support for developers.
  • A commercial model underpinning the bank’s open banking strategy that recognises the needs of both the bank itself and the companies that hope to partner with it. This should be driven by a strong sales organisation that can actively promote the bank’s API to potential partners and drive usage.

As open finance gains momentum, banks and other financial institutions will be required to handle a far greater volume of data than ever before. By taking the necessary steps to improve their data infrastructures, they will be better positioned to succeed in the future.

Looking at data in new ways

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Open finance creates a novel situation for banks, enabling them to become consumers of datasets to which they have never had access before. This presents opportunities to launch new product offerings and engage with customers in new ways, as long as they are able to access, utilise and exploit the new data fully.

Many of these opportunities revolve around new ways to gain a better understanding of existing customers by using new data sources to build more complete views of their overall financial pictures.

An enhanced data picture can also make it possible to offer a wider range of products to existing customers. For example, an estimated five million people in the UK are currently considered “thin-file”, meaning they have little or no credit history.4 For people in this group, accessing loans can be prohibitively expensive or even impossible, even if they earn a good wage and are financially responsible.

Open finance allows banks to view a wider array of data sources to assess creditworthiness—for example, transaction data to understand spending patterns and budgeting. This has the potential to open up access to credit to a much broader population.

Adaptation will be a three-step process

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The possibilities offered by open finance are expansive and can be overwhelming. Banks need to be selective about the use cases and customer segments they target. With this in mind, adapting should be approached as a three-step process.

The first step is screening. A bank should take the time to understand the new capabilities on offer, not just through access to new data sources but also regarding its ability to trigger payments from within a customer’s account, bypassing traditional payment gateways and networks.

These capabilities and the new data sources available should then be screened for commercial-opportunity size, operational complexity and the priorities of the business unit, as well as the costs and technical complexity of deployment.

Having built a shortlist, the next step is to begin building out business cases and testing the propositions with customers to test demand and refine the offering.

The challenge during this phase is striking the right balance between protecting existing business lines against cannibalisation while simultaneously testing potentially transformative products. Pay-by-bank payments, for example, have the potential to cannibalise revenues from card payments, but banks must be willing to disrupt their own business models before someone else does.

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As new products are developed and brought to market, the third step, customer education, will be key. People will not use financial products if they do not understand the benefits, so banks must enable customers to understand how these new capabilities can improve their financial lives.

Open finance should be seen as an opportunity for banks to engage more deeply with their customers and serve them in better ways. Harnessing it will require an evolution in approach but could unlock incredible growth for the banks that embrace it.

 

References

1Open Banking: “Adoption Analysis: Open Banking Penetration,” March 2024, UK Open Banking Impact Report.

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2 The Investing and Saving Alliance (TISA): “TISA-EY Open Finance Report 2022.”

3 The Paypers: Open Finance Report 2023: “The Open Revolution: From Open Banking to Open Finance,”November 2023.

4 Experian: “How additional data sources can help to reduce the invisibles population,” April 2023.

 

 

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ABOUT THE AUTHOR

Tom Bull is a financial-services Partner at EY, specialising in the financial-technology space. Tom heads up EY’s UK FinTech Growth team, supporting clients to innovate and expand their businesses. Tom joined EY more than 20 years ago and is a graduate of the University of Warwick.

 

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State to appoint fiscal monitor over NOLA-PS, citing ‘significant’ financial management issues

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State to appoint fiscal monitor over NOLA-PS, citing ‘significant’ financial management issues

NEW ORLEANS (WVUE) – Louisiana’s Department of Education has informed the Orleans Parish public school district that it will install a monitor to oversee its financial management, citing a pattern of “significant deficiencies” over the past two years.

State superintendent Dr. Cade Brumley delivered the news in a letter sent Friday (March 27) to NOLA-PS superintendent Dr. Fateama Fulmore.

“Due to repeated accounting miscalculations within the Orleans Parish School System (NOLA-PS), schools have faced multiple years of financial uncertainty,” Brumley wrote. “This letter serves as formal notice that, as a result of these errors, the Louisiana Department of Education will appoint a fiscal risk monitor for your school system.

“The purpose of this appointment is to provide enhanced oversight of tax revenue accounting and reporting by NOLA-PS. This will include special engagement conducted by an independent certified public accountant over the next year.”

NOLA-PS did not immediately respond to a request for comment from Fox 8.

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Brumley cited a list of alleged “deficiencies” by the New Orleans school district, including:

  • Failure to adhere to fundamental accounting principles
  • Classification in the LDOE Fiscal Risk Assessment “Monitor” category, reflecting a high level of concern, including designation under a Critical Situation during the fiscal year
  • Negative impacts on budgeting decisions for school systems across the state
  • Provision of inaccurate financial information to NOLA-PS schools
  • Potential violation of state law due to failure to provide accurate financial data to LDOE

The appointed monitor will be tasked with reviewing the financial practices of the district, ensuring it takes corrective measures, and reporting back to the LDOE about changes made and ongoing risks. It is believed to be the first state intervention into the Orleans Parish school system since it was restructured in the wake of Hurricane Katrina.

Dr. Fateama S. Fulmore, superintendent of NOLA Public Schools.(NOLA Public Schools)

Nyesha Veal has served as the chief financial officer for NOLA-PS since 2024. Brumley’s letter did not mention her by name, but alleged a pattern of accounting errors and financial mismanagement over the past two years, including the recent underreporting of approximately $13 million in sales tax revenue in the last annual financial report.

Brumley wrote that the LDOE was notified of this problem by “school leaders,” and that the NOLA-PS CFO was questions about the disparity.

“During that discussion, the CFO acknowledged that the STR data submitted to LDOE was incorrect and had been underreported by approximately $13 million. The CFO further indicated that the omission of June 2025 sales tax revenue from the AFR, as well as the delayed submission of tax data, had no impact.

“This assertion is incorrect. The omission and delay have had material consequences, including impacts on statewide funding calculations and local budget planning. This reflects a concerning lack of understanding regarding the importance of accurate and timely financial reporting by NOLA-PS. … This is not an isolated incident of concern within the financial management of the system that can be overlooked as a simple mistake. Instead, this is a repeated pattern and must be addressed immediately.”

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Car finance saga: Millions of motorists to find out how they will be compensated

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Car finance saga: Millions of motorists to find out how they will be compensated

Millions of motorists who were mis-sold a car loan will find out how they will be compensated, as the finance watchdog shares its final plans for an industry-wide scheme.

Final decisions on the long-awaited programme will be published by the Financial Conduct Authority (FCA) on Monday afternoon.

The regulator set out draft plans last year but it is likely to make several changes after receiving more than 1,000 responses to its consultation.

Under the latest proposals, the scheme will cover car finance agreements taken out between April 6 2007 and November 1 2024.

The FCA estimated that around 14 million deals, or 44% of all those made since 2007, were unfair and therefore eligible for compensation.

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Consumers were estimated to be compensated an average of £700 per agreement, but it will be more or less depending on individual cases.

This was expected to come at a total cost of £11 billion to the industry, including the total payouts and the operational costs of running the scheme.

Craig Tebbutt, a financial health expert for Equifax UK, said: “It has previously been estimated that average compensation levels could be in the region of £700 per agreement but the final details around the scale, scope and timelines are expected to be confirmed on Monday.

“However, there is nothing to stop consumers checking their paperwork now and getting their details ready in the meantime.”

He said research by the credit reporting firm found that “many consumers don’t know how to check their eligibility and expect the process to be a hassle, with old or missing paperwork being a real barrier”.

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Equifax has launched a car finance checker within its new app that lets people see a list of their past agreements and copy the details, with motorists encouraged to send a complaint to their lender using a template on the FCA’s website if they think they’re eligible for a payout.

Lenders and car finance providers had been challenging the FCA’s proposals with some raising concerns that the expected amount of compensation is too high and does not accurately reflect what customers lost.

On the other side, some consumer groups and MPs have argued that many motorists will be short-changed under the current plans.

The FCA said millions of motorists could receive compensation in 2026 (Jacob King/PA) · Jacob King

The FCA has already announced some changes that it is making to the process since the proposals were unveiled last year.

This includes giving lenders more time to contact motor finance customers from when the scheme is officially launched.

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But it is also aiming to streamline the process by allowing those due redress to accept it immediately without waiting for a final determination.

It thinks that this means million of people would receive compensation in 2026.

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Abacus Global CEO on record 2025 growth – ICYMI

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Abacus Global CEO on record 2025 growth – ICYMI
Abacus Global CEO on record 2025 growth – ICYMI Proactive uses images sourced from Shutterstock

Abacus Global Management (NYSE:ABX) earlier this week reported record-setting financial and operational performance for 2025, highlighting strong momentum in the rapidly expanding life settlements market.

CEO Jay Jackson said the company delivered more than 100% year-over-year growth across key financial metrics, including EBITDA, adjusted net income, and gross results. He emphasized that beyond headline figures, the underlying operational activity demonstrated the strength of the platform.

Jackson noted that Abacus acquired more than 1,300 life insurance policies during the year and generated nearly $180 million in realized gains. The company also sold over 1,000 policies, underscoring the liquidity and scalability of its model. He added that more than $600 million in capital was deployed, enabling over 1,100 seniors to access value from previously illiquid assets.

“We’re helping clients find liquidity in assets they didn’t know had it — their life insurance policies,” Jackson said.

Jackson explained that life insurance policies are increasingly being recognized as a viable financial asset class.

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Looking ahead, Jackson pointed to a substantial growth runway, noting that the total addressable market is approximately $14 trillion, while Abacus has only penetrated a small fraction of that opportunity. He suggested that ongoing macroeconomic uncertainty is driving investor demand for uncorrelated assets, positioning life settlements as an attractive alternative.

As a key catalyst for future growth, the company recently completed a minority investment in Manning & Napier, a long-established wealth and asset management firm. Jackson said the partnership provides access to more than 3,400 retail clients, many of whom may not yet be aware of the liquidity potential within their life insurance holdings.

He indicated that this strategic relationship could enhance origination volumes and contribute to continued record performance into 2026.

“We’re one of the largest originators, and our record numbers are an indicator of what’s coming next,” he said.

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