Business
Laid-off food workers claim their 'right to return' to jobs was violated at Hotel Figueroa
Two days after the food hospitality operator at a fashionable downtown hotel shuttered its restaurants and laid off its food and beverage employees, a new third-party management company moved in and hired a whole new set of workers, according to a complaint filed with the Los Angeles city attorney’s office.
The laid-off food and beverage laborers had attempted to unionize months earlier. They allege that Hotel Figueroa and hospitality operator the Botanical Group left them out of the hiring, potentially violating a city “right to return” law that requires that new hotel owners or new operators retain the site’s employees for a transitional period, according to the complaint.
A Feb. 21 letter addressed to the city attorney’s office asks for an investigation. A spokesperson for the office confirmed receipt of the complaint but wouldn’t comment further on the matter.
“The company closed without retaining workers in violation of the recall law,” said Kurt Petersen, co-president of Unite Here Local 11, which is aiding the hotel workers in their effort. ”It is beyond outrageous to see wealthy companies … treat their long-standing workers like they are disposable.”
The hotel is denying the premise of the workers’ complaint.
In a prepared statement, a spokesperson for Hotel Figueroa said its ownership is “acting in accordance” with the Los Angeles Hotel Worker Retention Ordinance, which requires that new hotel owners or operators retain the site’s employees for a transitional period. The 2006 ordinance initially applied only to hotels in the LAX corridor. In 2022, a new hotel worker protection ordinance expanded the existing law to include all city hotels with more than 50 guestrooms.
The retention rule is intended to protect laid-off hotel workers so that if a hotel undergoes a change in control, the successor hotel employer is required to hire previous employees for a 90-day transition period and may not discharge these employees without cause.
Pastor Mike Kinman, right, walks out of the Hotel Figueroa after demonstrating in support of restaurant workers who were laid off.
(Brian van der Brug / Los Angeles Times)
The Hotel Figueroa spokesperson said there isn’t a new food and beverage operator in place, but that they are instead working with a “consultant to provide limited F&B [food and beverage] service.” Several former staff members of the former third-party management group returned to the hotel’s food and beverage outlets, she said, and they expect more will return in the next few weeks.
When asked how many non-managerial staff had been hired back, the spokesperson said the company wouldn’t comment further.
The Botanical Group did not respond to emails and message for comment.
The 2006 retention ordinance was drafted in response to mass firings that occurred in 2000 at a Wyndham hotel near LAX. The hotel closed and laid off more than 200 employees. The hotel reopened as the Radisson Hotel LAX about a year later but did not hire all of the former Wyndham workers, even though more than 100 of them submitted applications.
Since then, the law has been invoked a handful of times, said Maria Hernandez, a spokeswoman with Unite Here Local 11.
On a recent Friday afternoon, a bartender at the reopened Bar Magnolia said he and the other bartenders present were new to the job, as well as other non-management employees. The space once occupied by Sparrow Italia, which served coastal Italian dishes and cocktails in an indoor-meets-outdoor setting, remained closed.
A dishwasher, line cook and prep cook interviewed previously about Hotel Figueroa also said they had been laid off and not rehired by the new operator.
Rev. Edgar Rivera Colon, left, exhorts patrons to support the rehiring of more than 100 workers who lost their jobs.
(Brian van der Brug / Los Angeles Times)
Workers sought to organize
Tension between the former hospitality group Noble 33 and its employees at Hotel Figueroa started soon after the third-party management took over food and beverage operations for the hotel in 2021, according to workers and union organizers who spoke with The Times.
Workers said they were forced to take on multiple tasks without more pay as their colleagues left and management failed to back-fill positions.
On Dec. 8, back-of-house food and beverage workers who worked for Noble 33 notified their management that they intended to form a union, and submitted cards to do so.
Six days later, hospitality operator Noble 33 announced it would close Sparrow Italia, Café Fig, Bar Magnolia, the Cafeteria and La Casita at Driftwood at the famed hotel, a historic building in downtown L.A. that for the last two decades built a following for its Mediterranean-inspired space and stylish dining rooms.
Rev. Andrew Schwiebert, center, talks with diners as he and dozens of others participate in a “water-in” at the Café Fig.
(Brian van der Brug / Los Angeles Times)
Noble 33 followed through on the closure. On Feb. 11, the company laid off an estimated 100 non-management employees and closed the Hotel Figueroa’s restaurants.
Maria Ibarra, a cook for Noble 33 at the hotel, said she was laid off and not rehired. She now faces unemployment.
“The owners thought they could just replace us overnight and that we would give up and walk away,” Ibarra said. “My co-workers and I will not do that. We have rights.”
Wednesday, Unite Here Local 11, workers and religious leaders called for a boycott of the hotel and hospitality group, at a morning press conference in front of Hotel Figueroa.
The group also delivered a letter signed by nearly 500 people demanding that the hotel bring back the laid-off workers.
“We call on you to immediately offer to return the workers to their employment at the hotel and compensate them for time missed,” the letter said.
The boycott is just the latest move taken by workers and the union.
On Friday, nearly 40 people picketed at Hotel Figueroa — seven of them hotel housekeepers alongside about 30 community members and religious leaders with Clergy and Laity United for Economic Justice, a faith-based advocacy group based near downtown. They shouted “Bring them back” and held a sign that read “Bring back the Fig 100.”
Business
Elon Musk company bot apologizes for sharing sexualized images of children
Grok, the chatbot of Elon Musk’s artificial intelligence company xAI, published sexualized images of children as its guardrails seem to have failed when it was prompted with vile user requests.
Users used prompts such as “put her in a bikini” under pictures of real people on X to get Grok to generate nonconsensual images of them in inappropriate attire. The morphed images created on Grok’s account are posted publicly on X, Musk’s social media platform.
The AI complied with requests to morph images of minors even though that is a violation of its own acceptable use policy.
“There are isolated cases where users prompted for and received AI images depicting minors in minimal clothing, like the example you referenced,” Grok responded to a user on X. “xAI has safeguards, but improvements are ongoing to block such requests entirely.”
xAI did not immediately respond to a request for comment.
Its chatbot posted an apology.
“I deeply regret an incident on Dec 28, 2025, where I generated and shared an AI image of two young girls (estimated ages 12-16) in sexualized attire based on a user’s prompt,” said a post on Grok’s profile. “This violated ethical standards and potentially US laws on CSAM. It was a failure in safeguards, and I’m sorry for any harm caused. xAI is reviewing to prevent future issues.”
The government of India notified X that it risked losing legal immunity if the company did not submit a report within 72 hours on the actions taken to stop the generation and distribution of obscene, nonconsensual images targeting women.
Critics have accused xAI of allowing AI-enabled harassment, and were shocked and angered by the existence of a feature for seamless AI manipulation and undressing requests.
“How is this not illegal?” journalist Samantha Smith posted on X, decrying the creation of her own nonconsensual sexualized photo.
Musk’s xAI has positioned Grok as an “anti-woke” chatbot that is programmed to be more open and edgy than competing chatbots such as ChatGPT.
In May, Grok posted about “white genocide,” repeating conspiracy theories of Black South Africans persecuting the white minority, in response to an unrelated question.
In June, the company apologized when Grok posted a series of antisemitic remarks praising Adolf Hitler.
Companies such as Google and OpenAI, which also operate AI image generators, have much more restrictive guidelines around content.
The proliferation of nonconsensual deepfake imagery has coincided with broad AI adoption, with a 400% increase in AI child sexual abuse imagery in the first half of 2025, according to Internet Watch Foundation.
xAI introduced “Spicy Mode” in its image and video generation tool in August for verified adult subscribers to create sensual content.
Some adult-content creators on X prompted Grok to generate sexualized images to market themselves, kickstarting an internet trend a few days ago, according to Copyleaks, an AI text and image detection company.
The testing of the limits of Grok devolved into a free-for-all as users asked it to create sexualized images of celebrities and others.
xAI is reportedly valued at more than $200 billion, and has been investing billions of dollars to build the largest data center in the world to power its AI applications.
However, Grok’s capabilities still lag competing AI models such as ChatGPT, Claude and Gemini, that have amassed more users, while Grok has turned to sexual AI companions and risque chats to boost growth.
Business
A tale of two Ralphs — Lauren and the supermarket — shows the reality of a K-shaped economy
John and Theresa Anderson meandered through the sprawling Ralph Lauren clothing store on Rodeo Drive, shopping for holiday gifts.
They emerged carrying boxy blue bags. John scored quarter-zip sweaters for himself and his father-in-law, and his wife splurged on a tweed jacket for Christmas Day.
“I’m going for quality over quantity this year,” said John, an apparel company executive and Palos Verdes Estates resident.
They strolled through the world-famous Beverly Hills shopping mecca, where there was little evidence of any big sales.
John Anderson holds his shopping bags from Ralph Lauren and Gucci at Rodeo Drive.
(Juliana Yamada / Los Angeles Times)
One mile away, shoppers at a Ralphs grocery store in West Hollywood were hunting for bargains. The chain’s website has been advertising discounts on a wide variety of products, including wine and wrapping paper.
Massi Gharibian was there looking for cream cheese and ways to save money.
“I’m buying less this year,” she said. “Everything is expensive.”
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The tale of two Ralphs shows how Americans are experiencing radically different realities this holiday season. It represents the country’s K-shaped economy — the growing divide between those who are affluent and those trying to stretch their budgets.
Some Los Angeles residents are tightening their belts and prioritizing necessities such as groceries. Others are frequenting pricey stores such as Ralph Lauren, where doormen hand out hot chocolate and a cashmere-silk necktie sells for $250.
People shop at Ralphs in West Hollywood.
(Juliana Yamada / Los Angeles Times)
In the K-shaped economy, high-income households sit on the upward arm of the “K,” benefiting from rising pay as well as the value of their stock and property holdings. At the same time, lower-income families occupy the downward stroke, squeezed by inflation and lackluster income gains.
The model captures the country’s contradictions. Growth looks healthy on paper, yet hiring has slowed and unemployment is edging higher. Investment is booming in artificial intelligence data centers, while factories cut jobs and home sales stall.
The divide is most visible in affordability. Inflation remains a far heavier burden for households lower on the income distribution, a frustration that has spilled into politics. Voters are angry about expensive rents, groceries and imported goods.
“People in lower incomes are becoming more and more conservative in their spending patterns, and people in the upper incomes are actually driving spending and spending more,” said Kevin Klowden, an executive director at the Milken Institute, an economic think tank.
“Inflationary pressures have been much higher on lower- and middle-income people, and that has been adding up,” he said.
According to a Bank of America report released this month, higher-income employees saw their after-tax wages grow 4% from last year, while lower-income groups saw a jump of just 1.4%. Higher-income households also increased their spending year over year by 2.6%, while lower-income groups increased spending by 0.6%.
The executives at the companies behind the two Ralphs say they are seeing the trend nationwide.
Ralph Lauren reported better-than-expected quarterly sales last month and raised its forecasts, while Kroger, the grocery giant that owns Ralphs and Food 4 Less, said it sometimes struggles to attract cash-strapped customers.
“We’re seeing a split across income groups,” interim Kroger Chief Executive Ron Sargent said on a company earnings call early this month. “Middle-income customers are feeling increased pressure. They’re making smaller, more frequent trips to manage budgets, and they’re cutting back on discretionary purchases.”
People leave Ralphs with their groceries in West Hollywood.
(Juliana Yamada / Los Angeles Times)
Kroger lowered the top end of its full-year sales forecast after reporting mixed third-quarter earnings this month.
On a Ralph Lauren earnings call last month, CEO Patrice Louvet said its brand has benefited from targeting wealthy customers and avoiding discounts.
“Demand remains healthy, and our core consumer is resilient,” Louvet said, “especially as we continue … to shift our recruiting towards more full-price, less price-sensitive, higher-basket-size new customers.”
Investors have noticed the split as well.
The stock charts of the companies behind the two Ralphs also resemble a K. Shares of Ralph Lauren have jumped 37% in the last six months, while Kroger shares have fallen 13%.
To attract increasingly discerning consumers, Kroger has offered a precooked holiday meal for eight of turkey or ham, stuffing, green bean casserole, sweet potatoes, mashed potatoes, cranberry and gravy for about $11 a person.
“Stretch your holiday dollars!” said the company’s weekly newspaper advertisement.
Signs advertising low prices are posted at Ralphs.
(Juliana Yamada / Los Angeles Times)
In the Ralph Lauren on Rodeo Drive, sunglasses and polo shirts were displayed without discounts. Twinkling lights adorned trees in the store’s entryway and employees offered shoppers free cookies for the holidays.
Ralph Lauren and other luxury stores are taking the opposite approach to retailers selling basics to the middle class.
They are boosting profits from sales of full-priced items. Stores that cater to high-end customers don’t offer promotions as frequently, Klowden of the Milken Institute said.
“When the luxury stores are having sales, that’s usually a larger structural symptom of how they’re doing,” he said. “They don’t need to be having sales right now.”
Jerry Nickelsburg, faculty director of the UCLA Anderson Forecast, said upper-income earners are less affected by inflation that has driven up the price of everyday goods, and are less likely to hunt for bargains.
“The low end of the income distribution is being squeezed by inflation and is consuming less,” he said. “The upper end of the income distribution has increasing wealth and increasing income, and so they are less affected, if affected at all.”
The Andersons on Rodeo Drive also picked up presents at Gucci and Dior.
“We’re spending around the same as last year,” John Anderson said.
At Ralphs, Beverly Grove resident Mel, who didn’t want to share her last name, said the grocery store needs to go further for its consumers.
“I am 100% trying to spend less this year,” she said.
Business
Instacart ends AI pricing test that charged shoppers different prices for the same items
Instacart will stop using artificial intelligence to experiment with product pricing after a report showed that customers on the platform were paying different prices for the same items.
The report, published this month by Consumer Reports and Groundwork Collaborative, found that Instacart sometimes offered as many as five different prices for the same item at the same store and on the same day.
In a blog post Monday, Instacart said it was ending the practice effective immediately.
“We understand that the tests we ran with a small number of retail partners that resulted in different prices for the same item at the same store missed the mark for some customers,” the company said. “At a time when families are working exceptionally hard to stretch every grocery dollar, those tests raised concerns.”
Shoppers purchasing the same items from the same store on the same day will now see identical prices, the blog post said.
Instacart’s retail partners will still set product prices and may charge different prices across stores.
The report, which followed more than 400 shoppers in four cities, found that the average difference between the highest and lowest prices for the same item was 13%. Some participants in the study saw prices that were 23% higher than those offered to other shoppers.
At a Safeway supermarket in Washington, D.C., a dozen Lucerne eggs sold for $3.99, $4.28, $4.59, $4.69 and $4.79 on Instacart, depending on the shopper, the study showed.
At a Safeway in Seattle, a box of 10 Clif Chocolate Chip Energy bars sold for $19.43, $19.99 and $21.99 on Instacart.
The study found that an individual shopper on Instacart could theoretically spend up to $1,200 more on groceries in one year if they had to deal with the price differences observed in the pricing experiments.
The price experimentation was part of a program that Instacart advertised to retailers as a way to maximize revenue.
Instacart probably began adjusting prices in 2022, when the platform acquired the artificial intelligence company Eversight, whose software powers the experiments.
Instacart claimed that the Eversight experimentation would be negligible to consumers but could increase store revenue by up to 3%.
“Advances in AI enable experiments to be automatically designed, deployed, and evaluated, making it possible to rapidly test and analyze millions of price permutations across your physical and digital store network,” Instacart marketing materials said online.
The company said the price chranges were not dynamic pricing, the practice used by airlines and ride-hailing services to charge more when demand surges.
The price changes also were not based on shoppers’ personal information such as income, the company said.
“American grocery shoppers aren’t guinea pigs, and they should be able to expect a fair price when they’re shopping,” Lindsey Owens, executive director of Groundwork Collaborative, said in an interview this month.
Shares of Instacart fell 2% on Monday, closing at $45.02.
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