Business
L.A. County to offer discounted home internet to lower-income residents in some neighborhoods
With the federal government poised to slash subsidies for internet service, L.A. County has started work on a wireless broadband network that will deliver high-speed connections for as little as $25 a month.
The county announced this week that it had signed a contract with WeLink of Lehi, Utah, to build the network and offer the service in East Los Angeles, Boyle Heights and South Los Angeles. Qualified households will be offered a $40-per-month discount on WeLink’s rates, meaning they could obtain the basic 500-megabits-per-second service for $25 a month.
The contract brings a new internet provider to neighborhoods now served mainly by Spectrum and AT&T, which also offer discounted service for lower-income residents — though at much lower speeds. But it will take months for WeLink to build its network, which will rely on a series of rooftop antennas connected to the internet through existing fiber-optic lines.
The looming loss of federal subsidies is a much more immediate problem. Unless Congress renews its funding, the Affordable Connectivity Program will be lapsing this month, terminating a $30-per-month benefit that has allowed 23 million lower-income households to obtain broadband service at little or no cost.
L.A. County has more of these subsidy recipients than any other county in the country — 983,000 households, said Eric Sasaki, manager of major programs for the county’s Internal Services Department. The county’s enrollment, he said, is higher than that in 45 states.
The county’s deal with WeLink has similar roots to the Affordable Connectivity Program, which grew out of the emergency broadband subsidy program the federal government launched at the height of the COVID-19 pandemic.
In 2021, Sasaki said, the L.A. County Board of Supervisors decided to explore ways to bring high-speed internet quickly to lower-income neighborhoods where more than 20% of the homes weren’t connected. Concerned about kids struggling to attend online classes, the county looked at putting wireless internet hubs at libraries, parks and even restaurant chains before deciding to conduct demonstration projects in four regions: East L.A./Boyle Heights, South L.A., the northern part of the San Fernando Valley, and five cities in the southeastern part of the county.
The county has received $50 million in federal funds for the projects, but about $45 million will go to the East L.A. and South L.A. rollouts, Sasaki said.
“We are also looking for additional funding sources to help execute additional projects,” he said.
The demonstration projects “are kind of a proof of what is possible,” Sasaki said. “The idea was that these would be sustainable and long term.”
WeLink’s service area in East L.A. and South L.A. covers more than 275,000 households and small businesses within 68 square miles.
All or part of the following communities are to be served:
East Los Angeles, Boyle Heights, Lincoln Heights, Montecito Heights, El Sereno, Adams-Normandie, University Park, Historic South-Central, Exposition Park, Vermont Square, South Park, Central-Alameda, Chesterfield Square, Harvard Park, Vermont-Slauson, Florence, Florence-Firestone, Manchester Square, Vermont Knolls, Gramercy Park, Westmont, Vermont Vista, Broadway-Manchester, Green Meadows, Watts, Athens, Willowbrook, West Rancho Dominguez and Walnut Park.
The company plans four tiers of service, with equal speeds for uploads and downloads: $65 a month for 500 Mbps, $75 for 1 gigabyte per second, $85 for 2 Gbps, and $99 for small-business connections. Installation and a router will be included, WeLink Chief Executive Luke Langford said.
Qualified homes will receive a $40-a-month discount on the residential tiers. The initial plan is to use the same eligibility requirement the federal government uses for the Affordable Connectivity Program: households earning up to 200% of the federal poverty level, which would be $30,120 for a single individual or $62,400 for a family of four. If the federal program is extended, qualified households would be able to receive the WeLink service at no cost.
If the program is not extended, WeLink and the county will come up with an alternative metric, Langford said, adding that his company is comfortable offering the discounts under the current terms.
The contract calls for WeLink to provide discounted service to 50,000 households. Sasaki said the county would be thrilled if that many homes signed up for the $25 monthly service; if there is even more demand, he said, the county will look for ways to support it.
Surveys show that lower-income households are less likely to have a home internet connection not because the service isn’t available, but mainly because it’s not affordable. Other problems include not having a computer or knowing how to use one, as well as a lack of awareness about programs that can help users overcome these hurdles.
Sasaki said the county plans to address those issues with programs to supply free laptops and technical assistance from “digital navigators” in the communities being served.
It wasn’t an explicit goal of the community broadband program to spark more competition among internet providers, but that’s happening with the WeLink deployment. And if Spectrum and AT&T lower their prices in response, Sasaki and Langford said, that’s another way the project will benefit targeted communities.
WeLink uses unlicensed spectrum in the 60-gigahertz band of frequencies, which means it doesn’t need to obtain permits for the airwaves or tear up streets for new fiber-optic lines. It will also design the network in a way that reduces the number of antennas required to carry data.
Those steps should speed construction of the network, Langford said. But WeLink still has to strike deals to mount its antennas on rooftops, lights and street poles, he said, as well as to use the fiber-optic lines that will connect its network to the internet.
Langford said he expects a “relatively modest” number of customers to be offered service by the end of the year, with the bulk of the deployment going live in 2025 and beyond. People interested in the service can sign up for updates at the WeLink website.
The very high frequencies used by WeLink can transmit an enormous amount of data, but unlike the lower frequencies used by radio stations and cellphones, they don’t travel well through walls. Langford said WeLink installers will either use new cables or a building’s existing wiring to connect the rooftop antennas to routers inside customers’ homes and businesses.
Founded in 2018, WeLink has built networks serving parts of Las Vegas, Phoenix, Dallas, Washington, D.C., and Los Angeles, Langford said.
Business
As Delta Reports Profits, Airlines Are Optimistic About 2025
This year just got started, but it is already shaping up nicely for U.S. airlines.
After several setbacks, the industry ended 2024 in a fairly strong position because of healthy demand for tickets and the ability of several airlines to control costs and raise fares, experts said. Barring any big problems, airlines — especially the largest ones — should enjoy a great year, analysts said.
“I think it’s going to be pretty blue skies,” said Tom Fitzgerald, an airline industry analyst for the investment bank TD Cowen.
In recent weeks, many major airlines upgraded forecasts for the all-important last three months of the year. And on Friday, Delta Air Lines said it collected more than $15.5 billion in revenue in the fourth quarter of 2024, a record.
“As we move into 2025, we expect strong demand for travel to continue,” Delta’s chief executive, Ed Bastian, said in a statement. That put the airline on track to “deliver the best financial year in Delta’s 100-year history,” he said.
The airline also beat analysts’ profit estimates and said it expected earnings per share, a measure of profitability, to rise more than 10 percent this year.
Delta’s upbeat report offers a preview of what are expected to be similarly rosy updates from other carriers that will report earnings in the next few weeks. That should come as welcome news to an industry that has been stifled by various challenges even as demand for travel has rocketed back after the pandemic.
“For the last five years, it’s felt like every bird in the sky was a black swan,” said Ravi Shanker, an analyst focused on airlines at Morgan Stanley. “But it appears that this industry does have its ducks in a row.”
That is, of course, if everything goes according to plan, which it rarely does. Geopolitics, terrorist attacks, air safety problems and, perhaps most important, an economic downturn could tank demand for travel. Rising costs, particularly for jet fuel, could erode profits. Or the industry could face problems like a supply chain disruption that limits availability of new planes or makes it harder to repair older ones.
Early last year, a panel blew off a Boeing 737 Max during an Alaska Airlines flight, resurfacing concerns about the safety of the manufacturer’s planes, which are used on most flights operated by U.S. airlines, according to Cirium, an aviation data firm.
The incident forced Boeing to slow production and delay deliveries of jets. That disrupted the plans of some airlines that had hoped to carry more passengers. And there was little airlines could do to adjust because the world’s largest jet manufacturer, Airbus, didn’t have the capacity to pick up the slack — both it and Boeing have long order backlogs. In addition, some Airbus planes were afflicted by an engine problem that has forced carriers to pull the jets out of service for inspections.
There was other tumult, too. Spirit Airlines filed for bankruptcy. A brief technology outage wreaked havoc on many airlines, disrupting travel and resulting in thousands of canceled flights in the heart of the busy summer season. And during the summer, smaller airlines flooded popular domestic routes with seats, squeezing profits during what is normally the most lucrative time of year.
But the industry’s financial position started improving when airlines reduced the number of flights and seats. While that was bad for travelers, it lifted fares and profits for airlines.
“You’re in a demand-over-supply imbalance, which gives the industry pricing power,” said Andrew Didora, an analyst at the Bank of America.
At the same time, airlines have been trying to improve their businesses. American Airlines overhauled a sales strategy that had frustrated corporate customers, helping it win back some travelers. Southwest Airlines made changes aimed at lowering costs and increasing profits after a push by the hedge fund Elliott Management. And JetBlue Airways unveiled a strategy with similar aims, after a less contentious battle with the investor Carl C. Icahn.
Those improvements and industry trends, along with the stabilization of fuel, labor and other costs, have created the conditions for what could be a banner 2025. “All of this is the best setup we’ve had in decades,” Mr. Shanker said.
That won’t materialize right away, though. Travel demand tends to be subdued in the winter. But business trips pick up somewhat, driven by events like this week’s Consumer Electronics Show in Las Vegas.
The positive outlook for 2025 is probably strongest for the largest U.S. airlines — Delta, United and American. All three are well positioned to take advantage of buoyant trends, including steadily rebounding business travel and customers who are eager to spend more on better seats and international flights.
But some smaller airlines may do well, too. JetBlue, Alaska Airlines and others have been adding more premium seats, which should help lift profits.
While he is optimistic overall, Mr. Shanker acknowledged that the industry was vulnerable to a host of potential problems.
“I mean, this time last year you were talking about doors falling off planes,” he said. “So who knows what might happen.”
Business
Insurance commissioner issues moratorium on home policy cancellations in fire zones
California Insurance Commissioner Ricardo Lara has issued a moratorium that bars insurers from canceling or non-renewing home policies in the Pacific Palisades and the San Gabriel Valley’s Eaton fire zones.
The moratorium, issued Thursday, protects homeowners living within the perimeter of the fire and in adjoining ZIP codes from losing their policies for one year, starting from when Gov. Gavin Newsom declared a state of emergency on Wednesday.
The moratoriums, provided for under state law, are typically issued after large fires and apply to all policyholders regardless of whether they have suffered a loss.
Lara also urged insurers to pause for six months any pending non-renewals or cancellations that were issued up to 90 days before Jan. 7 that were to take effect after the start of the fires — something he does not have authority to prohibit.
“I call upon all property insurance companies to halt these non-renewals and cancellations and provide essential stability for our communities, allowing consumers to focus on what’s important at the moment — their safety and recovery,” said Lara on Friday during a press conference in downtown Los Angeles.
Insurance companies in California have wide latitude to not renew home policies after they expire, though they must provide at least 75 days’ notice. However, policies in force can be canceled only for reasons such as non-payment and fraud.
Insurers have dropped hundreds of thousands of policyholders across California in recent years citing the increasing risk and severity of wind-driven wildfires attributed to climate change. The insurance department said residents living in fire zones can be subject to sudden non-renewals, prompting the need for the moratoriums.
In addition, Lara asked insurers to extend to policyholders affected by the fires time to pay their premiums that go beyond the existing 60-day grace period that is mandatory under state law.
It’s not clear how many homeowners in Pacific Palisades and elsewhere might not have had coverage, but many homeowners reported that insurers had not renewed their policies before the disaster struck. State Farm last year told the Department of Insurance it would not renew 1,626 policies in Pacific Palisades when they expired, starting last July.
Residents can visit the Department of Insurance website at insurance.ca.gov to see if their ZIP codes are included in the moratorium. They can also contact the department at (800) 927-4357 or via chat or email if they think their insurer is in violation of the law.
The Pacific Palisades fire, the most destructive fire in Los Angeles history, as of Friday morning had grown to more than 20,000 acres, burning more than 5,000 homes, businesses and other buildings. It was 6% contained.
The Eaton fire, which has burned many structures in Altadena and Pasadena, has spread to nearly 14,000 acres and was 3% contained as of early Friday. Ten people have died in the fires.
Business
In Los Angeles, Hotels Become a Refuge for Fire Evacuees
The lobby of Shutters on the Beach, the luxury oceanfront hotel in Santa Monica that is usually abuzz with tourists and entertainment professionals, had by Thursday transformed into a refuge for Los Angeles residents displaced by the raging wildfires that have ripped through thousands of acres and leveled entire neighborhoods to ash.
In the middle of one table sat something that has probably never been in the lobby of Shutters before: a portable plastic goldfish tank. “It’s my daughter’s,” said Kevin Fossee, 48. Mr. Fossee and his wife, Olivia Barth, 45, had evacuated to the hotel on Tuesday evening shortly after the fire in the Los Angeles Pacific Palisades area flared up near their home in Malibu.
Suddenly, an evacuation alert came in. Every phone in the lobby wailed at once, scaring young children who began to cry inconsolably. People put away their phones a second later when they realized it was a false alarm.
Similar scenes have been unfolding across other Los Angeles hotels as the fires spread and the number of people under evacuation orders soars above 100,000. IHG, which includes the Intercontinental, Regent and Holiday Inn chains, said 19 of its hotels across the Los Angeles and Pasadena areas were accommodating evacuees.
The Palisades fire, which has been raging since Tuesday and has become the most destructive in the history of Los Angeles, struck neighborhoods filled with mansions owned by the wealthy, as well as the homes of middle-class families who have owned them for generations. Now they all need places to stay.
Many evacuees turned to a Palisades WhatsApp group that in just a few days has grown from a few hundred to over 1,000 members. Photos, news, tips on where to evacuate, hotel discount codes and pet policies were being posted with increasing rapidity as the fires spread.
At the midcentury modern Beverly Hilton hotel, which looms over the lawns and gardens of Beverly Hills, seven miles and a world away from the ash-strewed Pacific Palisades, parking ran out on Wednesday as evacuees piled in. Guests had to park in another lot a mile south and take a shuttle back.
In the lobby of the hotel, which regularly hosts glamorous events like the recent Golden Globe Awards, guests in workout clothes wrestled with children, pets and hastily packed roll-aboards.
Many of the guests were already familiar with each other from their neighborhoods, and there was a resigned intimacy as they traded stories. “You can tell right away if someone is a fire evacuee by whether they are wearing sweats or have a dog with them,” said Sasha Young, 34, a photographer. “Everyone I’ve spoken with says the same thing: We didn’t take enough.”
The Hotel June, a boutique hotel with a 1950s hipster vibe a mile north of Los Angeles International Airport, was offering evacuees rooms for $125 per night.
“We were heading home to the Palisades from the airport when we found out about the evacuations,” said Julia Morandi, 73, a retired science educator who lives in the Palisades Highlands neighborhood. “When we checked in, they could see we were stressed, so the manager gave us drinks tickets and told us, ‘We take care of our neighbors.’”
Hotels are also assisting tourists caught up in the chaos, helping them make arrangements to fly home (as of Friday, the airport was operating normally) and waiving cancellation fees. A spokeswoman for Shutters said its guests included domestic and international tourists, but on Thursday, few could be spotted among the displaced Angelenos. The heated outdoor pool that overlooks the ocean and is usually surrounded by sunbathers was completely deserted because of the dangerous air quality.
“I think I’m one of the only tourists here,” said Pavel Francouz, 34, a hockey scout who came to Los Angeles from the Czech Republic for a meeting on Tuesday before the fires ignited.
“It’s weird to be a tourist,” he said, describing the eerily empty beaches and the hotel lobby packed with crying children, families, dogs and suitcases. “I can’t imagine what it would feel like to be these people,” he said, adding, “I’m ready to go home.”
Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2025.
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