Connect with us

Business

Dear USPS: This California town wants its post office back

Published

on

Dear USPS: This California town wants its post office back

On the outskirts of this coastal village — just past the road sign telling visitors they are “Entering a Socially Acknowledged Nature-Loving Town” — a big wooden placard displays a set of hand-painted numbers. They are changed each morning.

“Days Without a Bolinas Post Office,” the sign reads.

On June 1, that number hit 456.

That’s how long it has been since the U.S. Postal Service was booted from its office in downtown Bolinas amid a fight with its longtime landlord.

Advertisement

In this artsy little town in west Marin County — a haven for poets and painters, writers and actors — the loss hit hard. The 1,500 citizens of ZIP Code 94924 have fought to get their post office back with their most cherished tool: creativity.

They have picketed with placards reading, “Real Mail Not Email!” They have marched in local parades dressed as letter carriers. They have composed songs and written poems and sent thousands of letters, in hand-painted envelopes, to USPS officials.

They even drafted their own plan for a temporary post office, offered to fund it, and sent it to Congress.

“It’s a very Bolinas approach, breaking through bureaucracy through art and culture and pleas,” said John Borg, who is helping lead the citizens campaign. “This has taken way longer than it should.”

The approach is quirky, but the loss is serious.

Advertisement

A sign at the entrance of Bolinas counts the days the small coastal town has been without its post office.

(Genaro Molina / Los Angeles Times)

Most people in this aging rural community abutting the Point Reyes National Seashore do not get home delivery. They relied upon daily trips to the post office for parcels, pension checks and mail-order prescriptions, not to mention the chance to catch up on the small-town scuttlebutt.

Now, they must drive at least 40 minutes round-trip, through the forest on Highway 1, to a flood-prone post office at a campground in the even smaller town of Olema.

Advertisement

Enzo Resta, a longtime resident and founder of the new Bolinas Film Festival, compared reaction to the loss of the post office with the so-called “hype cycle” around new technologies.

“There was the crash, where there was a lot of hope and indicators we would get it back — the peak of inflated expectations,” he said. “When it got pushed a little further, we kind of went into the valley of despair, and we’re just trying to crawl back out.”

The Bolinas post office shut down on March 3, 2023. It had occupied half of an unadorned single-story wooden building on Brighton Avenue — most recently shared with a liquor store — for six decades.

The USPS already was a tenant when Gregg Welsh, of Ventura County, acquired the building about 50 years ago. His family trust currently owns it.

The relationship between landlord and tenant soured long ago.

Advertisement
A woman in a black wetsuit carries her surfboard down an empty street.

Most people in Bolinas do not get home delivery and relied upon daily trips to the post office for their parcels, pension checks and mail-order prescriptions.

(Genaro Molina / Los Angeles Times)

According to a statement provided by Welsh through his attorney, Patrick Morris, the USPS for years violated its lease, which required it to maintain and repair the flooring at its own expense.

The postal service, the statement reads, discovered asbestos in the floor tiles in 1998, but essentially kept it hidden from the landlord for more than two decades and did not post warning signs for the public or employees.

When Welsh visited the Bolinas post office in late 2020, the statement reads, he saw worn and broken tiles and exposed, deteriorating subfloor materials.
The landlord and the postal service tussled over who should pay for repairs and asbestos abatement.

Advertisement

The USPS lease, according to the statement, ended in January 2022, with the parties still arguing over the floor. The postal service continued to occupy the building, sans lease, as a “tenant at sufferance.”

In a February 2023 email to USPS officials, which Morris provided to The Times, Morris said his client had not yet evicted the post office, in part because he had not wanted to deprive Bolinas residents of postal facilities before it could find a new location. But at that point, Welsh had had enough. He demanded the post office vacate the building within a month.

Kristina Uppal, a Bay Area-based spokeswoman for the USPS, did not respond to questions from The Times about accusations made by the landlord or about the alleged presence of asbestos in the building. She said the USPS was “forced from the old facility due to the unexpected termination of a lease,” but that there are no plans to permanently close the Bolinas post office.

“We are just as eager to resume retail operations in Bolinas as the community and provide enhanced accessibility such as expanding street delivery to alleviate any inconvenience,” Uppal wrote.

A colorful envelope with a big red heart asks the U.S. Postal Service to save the Bolinas post office.

Bolinas residents sent more than 2,500 “art” letters with personalized appeals asking U.S. Postal Service officials to resurrect mail service in their town.

(John Borg)

Advertisement

Residents want their post office back, but their trust in the USPS has frayed.

The dust-up in Bolinas comes as U.S. Postmaster Louis DeJoy, appointed when former President Trump was in the White House, is under fire for efforts to consolidate postal facilities. In a May letter, a bipartisan group of U.S. senators criticized his 10-year plan, Delivering for America, arguing that cost-cutting measures have degraded service and disproportionately affected rural communities.

Bolinas residents say they have had little direct communication from the USPS over the last 15 months. Bolinas, they note, had a post office since 1863, but townsfolk were given less than two weeks’ notice before it closed.

Their mail has been bounced around — rerouted first to Olema, then to nearby Stinson Beach because of flooding, then back to Olema. Sometimes, their letters were left in unsecured bins on outdoor tables.

Advertisement

The relocation has been more than just an inconvenience for the town’s elderly residents, many of whom cannot drive. There is little public transit, and more than half the town’s residents are 65 or older.

People began reporting problems getting mail-order medication soon after the post office closed, according to the Marin County Board of Supervisors. They also have struggled to get lab results and healthcare coverage updates.

Borg, 62, is a type 1 diabetic who had his insulin delivered through the mail before the closure. Now, he said, package delivery is so iffy that he drives two hours round-trip to San Rafael each month to pick it up at a pharmacy.

An artist paints a white sign that will call out how many days Bolinas is without a post office.

Bolinas’ poets and painters have been integral to the town’s campaign for a post office. Here, an artist who goes by StuArt, creates the sign that will count the days Bolinas goes without service.

(John Borg)

Advertisement

Borg runs a small business, making stainless steel drinkware, and has had two five-figure checks for his company lost in the mail.

He said residents of the unincorporated town — which has no mayor or city attorney advocating on their behalf — had to band together to make their voices heard.

Appealing to the outside world is a tall order for a place so famously reclusive that, for years, a vigilante band called the Bolinas Border Patrol stole road signs on Highway 1 directing travelers into town. Once, when the California Department of Transportation tried painting BOLINAS on the blacktop, sneaky citizens promptly blacked them out with tar.

“We’re a small village that kind of likes to keep to ourselves and deflect attention and not be super profile. But we’re in the process where the town is changing,” said Borg, noting that a growing share of Bolinas’ limited housing stock is being used as second homes for the wealthy and short-term vacation rentals.

“The one thing that holds this place together is the post office.”

Advertisement

There has been no viable commercial real estate in tiny Bolinas for the post office to move into permanently. And a 1971 water meter moratorium has effectively prohibited development for the last 53 years. The moratorium, which has been challenged and upheld in court, was put into place because Bolinas has a limited water supply, mostly coming from the Arroyo Hondo Creek in the Point Reyes National Seashore.

Last spring, residents drafted a detailed proposal for a temporary facility — a mobile office trailer on a parking lot next to the fire station — and offered to raise $50,000 for its installation.

A hand-painted sign tacked to a picket fence calls for saving the Bolinas post office.

Bolinas residents note they were given just two weeks’ notice that their post office — a fixture in town since 1863 — was closing.

(Genaro Molina / Los Angeles Times)

They sent the plan to a supportive Rep. Jared Huffman (D-San Rafael), who shipped it to DeJoy. A spokesperson for Huffman said his office has been in frequent contact with the USPS and shares the community’s frustration over the slow process.

Advertisement

Uppal, the USPS spokeswoman, said the agency has “reviewed proposals” and “will select a site that best meets our operational needs and can provide continued service to the community long term.”

“I can confirm there is a potential option that is under review now,” she wrote. She did not provide details.

In his written response to questions from The Times, Welsh, through his attorney, said there has been discussion with USPS about moving back into its former building. No further details were provided.

For now, Bolinas residents continue to haul up to Olema — and to lionize the simple pleasure of picking up their mail locally. Or, as one local poet put it in an ode penned for a “Save the Post Office” rally:

I have gossip to send to Tomales,
regrets to send to Limantour Beach.

Advertisement

But it’s Bolinas — always Bolinas — I dream of finding
in the return address of a letter sent to me.

Business

Commentary: A leading roboticist punctures the hype about self-driving cars, AI chatbots and humanoid robots

Published

on

Commentary: A leading roboticist punctures the hype about self-driving cars, AI chatbots and humanoid robots

It may come to your attention that we are inundated with technological hype. Self-driving cars, human-like robots and AI chatbots all have been the subject of sometimes outlandishly exaggerated predictions and promises.

So we should be thankful for Rodney Brooks, an Australian-born technologist who has made it one of his missions in life to deflate the hyperbole about these and other supposedly world-changing technologies offered by promoters, marketers and true believers.

As I’ve written before, Brooks is nothing like a Luddite. Quite the contrary: He was a co-founder of IRobot, the maker of the Roomba robotic vacuum cleaner, though he stepped down as the company’s chief technology officer in 2008 and left its board in 2011. He’s a co-founder and chief technology officer of RobustAI, which makes robots for factories and warehouses, and former director of computer science and artificial intelligence labs at Massachusetts Institute of Technology.

Having ideas is easy. Turning them into reality is hard. Turning them into being deployed at scale is even harder.

— Rodney Brooks

Advertisement

In 2018, Brooks published a post of dated predictions about the course of major technologies and promised to revisit them annually for 32 years, when he would be 95. He focused on technologies that were then — and still are — the cynosures of public discussion, including self-driving cars, human space travel, AI bots and humanoid robots.

“Having ideas is easy,” he wrote in that introductory post. “Turning them into reality is hard. Turning them into being deployed at scale is even harder.”

Brooks slotted his predictions into three pigeonholes: NIML, for “not in my lifetime,” NET, for “no earlier than” some specified date, and “by some [specified] date.”

On Jan. 1 he published his eighth annual predictions scorecard. He found that over the years “my predictions held up pretty well, though overall I was a little too optimistic.”

Advertisement

For example in 2018 he predicted “a robot that can provide physical assistance to the elderly over multiple tasks [e.g., getting into and out of bed, washing, using the toilet, etc.]” wouldn’t appear earlier than 2028; as of New Year’s Day, he writes, “no general purpose solution is in sight.”

The first “permanent” human colony on Mars would come no earlier than 2036, he wrote then, which he now calls “way too optimistic.” He now envisions a human landing on Mars no earlier than 2040, and the settlement no earlier than 2050.

A robot that seems “as intelligent, as attentive, and as faithful, as a dog” — no earlier than 2048, he conjectured in 2018. “This is so much harder than most people imagine it to be,” he writes now. “Many think we are already there; I say we are not at all there.” His verdict on a robot that has “any real idea about its own existence, or the existence of humans in the way that a 6-year-old understands humans” — “Not in my lifetime.”

Brooks points out that one way high-tech promoters finesse their exaggerated promises is through subtle redefinition. That has been the case with “self-driving cars,” he writes. Originally the term referred to “any sort of car that could operate without a driver on board, and without a remote driver offering control inputs … where no person needed to drive, but simply communicated to the car where it should take them.”

Waymo, the largest purveyor of self-driven transport, says on its website that its robotaxis are “the embodiment of fully autonomous technology that is always in control from pickup to destination.” Passengers “can sit in the back seat, relax, and enjoy the ride with the Waymo Driver getting them to their destination safely.”

Advertisement

Brooks challenges this claim. One hole in the fabric of full autonomy, he observes, became clear Dec. 20, when a power blackout blanketing San Francisco stranded much of Waymo’s robotaxi fleet on the streets. Waymos, which can read traffic lights, clogged intersections because traffic lights went dark.

The company later acknowledged its vehicles occasionally “require a confirmation check” from humans when they encounter blacked-out traffic signals or other confounding situations. The Dec. 20 blackout, Waymo said, “created a concentrated spike in these requests,” resulting in “a backlog that, in some cases, led to response delays contributing to congestion on already-overwhelmed streets.”

It’s also known that Waymo pays humans to physically deal with vehicles immobilized by — for example — a passenger’s failure to fully close a car door when exiting. They can be summoned via the third-party app Honk, which chiefly is used by tow truck operators to find stranded customers.

“Current generation Waymos need a lot of human help to operate as they do, from people in the remote operations center to intervene and provide human advice for when something goes wrong, to Honk gig workers scampering around the city,” Brooks observes.

Waymo told me its claim of “fully autonomous” operation is based on the fact that the onboard technology is always in control of its vehicles. In confusing situations the car will call on Waymo’s “fleet response” team of humans, asking them to choose which of several optional paths is the best one. “Control of the vehicle is always with the Waymo Driver” — that is, the onboard technology, spokesman Mark Lewis told me. “A human cannot tele-operate a Waymo vehicle.”

Advertisement

As a pioneering robot designer, Brooks is particularly skeptical about the tech industry’s fascination with humanoid robots. He writes from experience: In 1998 he was building humanoid robots with his graduate students at MIT. Back then he asserted that people would be naturally comfortable with “robots with humanoid form that act like humans; the interface is hardwired in our brains,” and that “humans and robots can cooperate on tasks in close quarters in ways heretofore imaginable only in science fiction.”

Since then it has become clear that general-purpose robots that look and act like humans are chimerical. In fact in many contexts they’re dangerous. Among the unsolved problems in robot design is that no one has created a robot with “human-like dexterity,” he writes. Robotics companies promoting their designs haven’t shown that their proposed products have “multi-fingered dexterity where humans can and do grasp things that are unseen, and grasp and simultaneously manipulate multiple small objects with one hand.”

Two-legged robots have a tendency to fall over and “need human intervention to get back up,” like tortoises fallen on their backs. Because they’re heavy and unstable, they are “currently unsafe for humans to be close to when they are walking.”

(Brooks doesn’t mention this, but even in the 1960s the creators of “The Jetsons” understood that domestic robots wouldn’t rely on legs — their robot maid, Rosie, tooled around their household on wheels, a perception that came as second nature to animators 60 years ago but seems to have been forgotten by today’s engineers.)

As Brooks observes, “even children aged 3 or 4 can navigate around cluttered houses without damaging them. … By age 4 they can open doors with door handles and mechanisms they have never seen before, and safely close those doors behind them. They can do this when they enter a particular house for the first time. They can wander around and up and down and find their way.

Advertisement

“But wait, you say, ‘I’ve seen them dance and somersault, and even bounce off walls.’ Yes, you have seen humanoid robot theater. “

Brooks’ experience with artificial intelligence gives him important insights into the shortcomings of today’s crop of large language models — that’s the technology underlying contemporary chatbots — what they can and can’t do, and why.

“The underlying mechanism for Large Language Models does not answer questions directly,” he writes. “Instead, it gives something that sounds like an answer to the question. That is very different from saying something that is accurate. What they have learned is not facts about the world but instead a probability distribution of what word is most likely to come next given the question and the words so far produced in response. Thus the results of using them, uncaged, is lots and lots of confabulations that sound like real things, whether they are or not.”

The solution is not to “train” LLM bots with more and more data, in the hope that eventually they will have databases large enough to make their fabrications unnecessary. Brooks thinks this is the wrong approach. The better option is to purpose-build LLMs to fulfill specific needs in specific fields. Bots specialized for software coding, for instance, or hardware design.

“We need guardrails around LLMs to make them useful, and that is where there will be lot of action over the next 10 years,” he writes. “They cannot be simply released into the wild as they come straight from training. … More training doesn’t make things better necessarily. Boxing things in does.”

Advertisement

Brooks’ all-encompassing theme is that we tend to overestimate what new technologies can do and underestimate how long it takes for any new technology to scale up to usefulness. The hardest problems are almost always the last ones to be solved; people tend to think that new technologies will continue to develop at the speed that they did in their earliest stages.

That’s why the march to full self-driving cars has stalled. It’s one thing to equip cars with lane-change warnings or cruise control that can adjust to the presence of a slower car in front; the road to Level 5 autonomy as defined by the Society of Automotive Engineers — in which the vehicle can drive itself in all conditions without a human ever required to take the wheel — may be decades away at least. No Level 5 vehicles are in general use today.

Believing the claims of technology promoters that one or another nirvana is just around the corner is a mug’s game. “It always takes longer than you think,” Brooks wrote in his original prediction post. “It just does.”

Advertisement
Continue Reading

Business

Versant launches, Comcast spins off E!, CNBC and MS NOW

Published

on

Versant launches, Comcast spins off E!, CNBC and MS NOW

Comcast has officially spun off its cable channels, including CNBC and MS NOW, into a separate company, Versant Media Group.

The transaction was completed late Friday. On Monday, Versant took a major tumble in its stock market debut — providing a key test of investors’ willingness to hold on to legacy cable channels.

The initial outlook wasn’t pretty, providing awkward moments for CNBC anchors reporting the story.

Versant fell 13% to $40.57 a share on its inaugural trading day. The stock opened Monday on Nasdaq at $45.17 per share.

Comcast opted to cast off the still-profitable cable channels, except for the perennially popular Bravo, as Wall Street has soured on the business, which has been contracting amid a consumer shift to streaming.

Advertisement

Versant’s market performance will be closely watched as Warner Bros. Discovery attempts to separate its cable channels, including CNN, TBS and Food Network, from Warner Bros. studios and HBO later this year. Warner Chief Executive David Zaslav’s plan, which is scheduled to take place in the summer, is being contested by the Ellison family’s Paramount, which has launched a hostile bid for all of Warner Bros. Discovery.

Warner Bros. Discovery has agreed to sell itself to Netflix in an $82.7-billion deal.

The market’s distaste for cable channels has been playing out in recent years. Paramount found itself on the auction block two years ago, in part because of the weight of its struggling cable channels, including Nickelodeon, Comedy Central and MTV.

Management of the New York-based Versant, including longtime NBCUniversal sports and television executive Mark Lazarus, has been bullish on the company’s balance sheet and its prospects for growth. Versant also includes USA Network, Golf Channel, Oxygen, E!, Syfy, Fandango, Rotten Tomatoes, GolfNow, GolfPass and SportsEngine.

“As a standalone company, we enter the market with the scale, strategy and leadership to grow and evolve our business model,” Lazarus, who is Versant’s chief executive, said Monday in a statement.

Advertisement

Through the spin-off, Comcast shareholders received one share of Versant Class A common stock or Versant Class B common stock for every 25 shares of Comcast Class A common stock or Comcast Class B common stock, respectively. The Versant shares were distributed after the close of Comcast trading Friday.

Comcast gained about 3% on Monday, trading around $28.50.

Comcast Chairman Brian Roberts holds 33% of Versant’s controlling shares.

Advertisement
Continue Reading

Business

Ties between California and Venezuela go back more than a century with Chevron

Published

on

Ties between California and Venezuela go back more than a century with Chevron

As a stunned world processes the U.S. government’s sudden intervention in Venezuela — debating its legality, guessing who the ultimate winners and losers will be — a company founded in California with deep ties to the Golden State could be among the prime beneficiaries.

Venezuela has the largest proven oil reserves on the planet. Chevron, the international petroleum conglomerate with a massive refinery in El Segundo and headquartered, until recently, in San Ramon, is the only foreign oil company that has continued operating there through decades of revolution.

Other major oil companies, including ConocoPhillips and Exxon Mobil, pulled out of Venezuela in 2007 when then-President Hugo Chávez required them to surrender majority ownership of their operations to the country’s state-controlled oil company, PDVSA.

But Chevron remained, playing the “long game,” according to industry analysts, hoping to someday resume reaping big profits from the investments the company started making there almost a century ago.

Looks like that bet might finally pay off.

Advertisement

In his news conference Saturday, after U.S. Special Forces snatched Venezuelan President Nicolás Maduro and his wife in Caracas and extradited them to face drug-trafficking charges in New York, President Trump said the U.S. would “run” Venezuela and open more of its massive oil reserves to American corporations.

“We’re going to have our very large U.S. oil companies, the biggest anywhere in the world, go in, spend billions of dollars, fix the badly broken infrastructure, the oil infrastructure, and start making money for the country,” Trump said during a news conference Saturday.

While oil industry analysts temper expectations by warning it could take years to start extracting significant profits given Venezuela’s long-neglected, dilapidated infrastructure, and everyday Venezuelans worry about the proceeds flowing out of the country and into the pockets of U.S. investors, there’s one group who could be forgiven for jumping with unreserved joy: Chevron insiders who championed the decision to remain in Venezuela all these years.

But the company’s official response to the stunning turn of events has been poker-faced.

“Chevron remains focused on the safety and well-being of our employees, as well as the integrity of our assets,” spokesman Bill Turenne emailed The Times on Sunday, the same statement the company sent to news outlets all weekend. “We continue to operate in full compliance with all relevant laws and regulations.”

Advertisement

Turenne did not respond to questions about the possible financial rewards for the company stemming from this weekend’s U.S. military action.

Chevron, which is a direct descendant of a small oil company founded in Southern California in the 1870s, has grown into a $300-billion global corporation. It was headquartered in San Ramon, just outside of San Francisco, until executives announced in August 2024 that they were fleeing high-cost California for Houston.

Texas’ relatively low taxes and light regulation have been a beacon for many California companies, and most of Chevron’s competitors are based there.

Chevron began exploring in Venezuela in the early 1920s, according to the company’s website, and ramped up operations after discovering the massive Boscan oil field in the 1940s. Over the decades, it grew into Venezuela’s largest foreign investor.

The company held on over the decades as Venezuela’s government moved steadily to the left; it began to nationalize the oil industry by creating a state-owned petroleum company in 1976, and then demanded majority ownership of foreign oil assets in 2007, under then-President Hugo Chávez.

Advertisement

Venezuela has the world’s largest proven crude oil reserves — meaning they’re economical to tap — about 303 billion barrels, according to the U.S. Energy Information Administration.

But even with those massive reserves, Venezuela has been producing less than 1% of the world’s crude oil supply. Production has steadily declined from the 3.5 million barrels per day pumped in 1999 to just over 1 million barrels per day now.

Currently, Chevron’s operations in Venezuela employ about 3,000 people and produce between 250,000 and 300,000 barrels of oil per day, according to published reports.

That’s less than 10% of the roughly 3 million barrels the company produces from holdings scattered across the globe, from the Gulf of Mexico to Kazakhstan and Australia.

But some analysts are optimistic that Venezuela could double or triple its current output relatively quickly — which could lead to a windfall for Chevron.

Advertisement

The Associated Press contributed to this report.

Continue Reading
Advertisement

Trending