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Urgent superannuation warning for thousands as Aussie loses $165,000: ‘I just clicked’

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Urgent superannuation warning for thousands as Aussie loses 5,000: ‘I just clicked’
Melinda Kee (pictured) is on a mission to find the other victims who moved their superannuation into collapsed funds before it’s too late. (Source: Supplied)

Thousands of Australians are still likely in the dark about losing hundreds of thousands of dollars in their retirement savings. Authorities are still waiting for victims to come forward after more than a $1 billion was quietly lost from superannuation funds of workers across the country.

Social media ads and aggressive sales tactics were used to lure in regular working Australians. That was the case for Queensland woman Claire* who was encouraged to move her superannuation into a new fund and ultimately lost $165,000 when she later learned it had disappeared.

Claire only realised something was wrong when she received a strange email from “equity trustees” which in the moment didn’t mean anything to her at all.

“I was just lucky that I clicked on it,” she told Yahoo Finance.

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Claire, who works in education, admits she isn’t a sophisticated investor. She paid almost no attention to her superannuation but came across an ad while “doomscrolling” Facebook that caught her eye.

“It was along the lines of nine out of 10 super funds are underperforming. Is your’s one of them?” she recalled. “It wasn’t dodgy looking.”

She clicked to find out if her super fund was on the list.

“To get the article you had to put your name and your phone number and your email in, or something like that.”

However when she did, she didn’t get an article. Instead she got a call from a business on the Gold Coast.

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Claire was urged to send through her latest superannuation statement, which she did, and that’s when the “constant” calls started.

Despite her reservations and skepticisms – and repeatedly declining their overtures – the pushy tactics from financial advisors on the other end of the line eventually wore her down and she was convinced to move her superannuation from industry fund QSuper to a fund she couldn’t actually find anything about on Google, called NQ Super.

“They essentially had an answer for everything and made it sound safe as houses, and if I didn’t do this I’m an absolute idiot… They sort of played on my naivety and my lack of knowledge of the super system,” she said.

Claire looking at her superannuation information in a Queensland office.
Claire is one of about 12,000 Aussies who lost an estimated $1.1 billion. (Source: Supplied)

In her late 30s, Claire was promised much higher returns by the time she retired if she switched.

In a subsequent statement of advice put together by an advisory firm called Venture Egg, and seen by Yahoo Finance, she was told the money would be put into mostly standard investments such as the Betashares Nasdaq ETF and Vanguard ETF funds for Australian and international stocks – common, low risk products that track broad sections of the stock market.

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Against her better judgement, she moved her fund over in 2023. But the following year she received a “random” significant event notice in her inbox about an investment fund she’d never heard of.

Claire eventually discovered she had actually been moved into something called the Shield Master Fund which had since collapsed.

Claire is one of about 12,000 Aussies who lost an estimated $1.1 billion when Shield and, later, the First Guardian Master Fund imploded.

“I could have easily just deleted that email – it wasn’t a familiar name to me – but I read it, and I think that’s what the problem is,” Claire said.

A majority of people in those two funds have still not made an official complaint with the appropriate financial ombudsman, with corporate regulator ASIC believing many are still unaware they have been impacted.

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Do you have a story? Nick.whigham@yahooinc.com

Claire pointing to her superannuation loss in an Australian office.
Claire, who works in education, admits she isn’t a sophisticated investor. (Source: Supplied)

ASIC sent out correspondence to victims earlier this month, but there are still more than 9,000 people who have not lodged their complaint to receive compensation.

Melinda Kee is another victim and has been working with ASIC as well as the federal government as it works through the ongoing fallout and looks to shore up rules to prevent similar disasters in the future. She runs a Facebook group for victims and has built a website for anyone affected to find vital information about the advisory groups involved.

“I stepped up because it came down to who else was going to? These people are distraught… I’ve had 65-year-old men crying,” she told Yahoo Finance.

She is desperate to reach the thousands of Aussies – some of whom she believes are overseas – who appear unaware that at least some of their retirement savings have been lost.

Melinda has a lot of experience is financial markets and used to be a day trader. She was looking to shift her superannuation savings after the fund she was in at the time had gone backwards by $28,000 over the previous year.

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During a period she was off sick from work, she used iSelect to change a number of bills including, gas, electricity and health and pet insurance. It was shortly after that when she began receiving cold calls about switching her retirement savings as well.

“This wasn’t a case of investors chasing speculative returns outside the system. This happened within the regulated superannuation and financial advice framework, overseen by licensed professionals and trustees with legal fiduciary obligations,” she said.

If you moved your superannuation and think you might be impacted, you can check to see a list of trustees and super platforms that funnelled money into the collapsed funds, which might be more familiar to most victims, and for which deadlines for seeking compensation are fast approaching.

Some victims have only until March 31, 2026, to seek compensation.

ASIC has emailed people they believe unknowingly lost money. (Source: ASIC/Getty)
ASIC has emailed people they believe unknowingly lost money. (Source: ASIC/Getty)

While some early decisions have been made for a select number of victims who were moved into the collapsed funds, a vast majority, like Claire, are still waiting for their claim to be worked through.

Melinda is advocating for ‘Pay Now Recover Later’ as the government taps the broader superannuation sector to help fund compensation for victims.

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“It is not about rewarding risk-taking, it’s about restoring confidence, fairness, and accountability in a system Australians are required by law to rely on for their retirement,” she said.

This week, ASIC launched a fresh review into the practice of using lead generators to lure in superannuation investors, with more than 40 groups called out.

Lead generation is the process of identifying someone as a potential sales target and may offer a free ‘super health check’ or offer to find your lost super. They are often paid “marketing fees” by licensed financial advisers.

Super Consumers Australia is calling for a ban on lead generation for super and financial advice, along with closing the loophole that allows cold calling to offer financial advice.

The group said predatory super switching schemes had been fuelled by lead generators who had been using social media to collect people’s contact details and sell them on to third parties.

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“These schemes are highly effective, they prey on people who are just looking to do the right thing and get on top of their super,” Super Consumer Australia CEO Xavier O’Halloran said.

*Claire is a pseudonym to protect her identity

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Opinion: Teaching kids how to manage money is now a reality in New Hampshire – Concord Monitor

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Opinion: Teaching kids how to manage money is now a reality in New Hampshire – Concord Monitor

Money looks — and feels — different than it did a generation ago. The era of checkbooks and paper cash is fading; in its place is an all-digital ecosystem of instant payments, peer-to-peer apps, online shopping and real‑time betting markets. That shift has changed not only how people transact, but how they think about money. If we want our children to grow into financially capable adults, schools must catch up. New Hampshire is finally doing just that.

Today’s payments are frictionless. Venmo, PayPal, Zelle and similar apps let teens split dinner bills, send gifts or trade cash for concert tickets with a tap — and without the tactile reminder that handing over cash provides. That digital ease reshapes spending psychology: abstraction and immediacy can weaken the emotional “pain” of parting with money, making impulse purchases and casual transfers feel less consequential.

Layered on top of effortless payments are prediction markets and widely available sports gambling. Betting apps normalize risk‑taking behavior and create fresh avenues for rapid losses — especially among young people who grow up seeing real‑time odds, live lines and social feeds celebrating wins. Online shopping amplifies the problem. The fewer trips consumers make to local retailers, the more normalized becomes a culture of instant gratification: one click, next‑day delivery and a new item arrives before the buyer has reconsidered the impulse.

These trends matter beyond individual households. Roughly two‑thirds of the U.S. economy depends on consumer spending. When consumers overspend, accumulate avoidable debt or lack basic savings and investment know‑how, the ripple effects are real: financial stress at home, reduced long‑term economic resilience and less stable local economies.

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That’s why financial education in schools is no longer optional. For over 25 years, the NH Jump$tart Coalition has advocated teaching personal finance in classrooms across the state. This fall brings a major milestone: beginning September for the 2026-2027 academic year, New Hampshire will require a standalone half‑credit course in personal finance for graduation, in addition to the existing half‑credit economics requirement. New Hampshire joins about 30 states that have adopted similar graduation requirements — a recognition that personal finance skills are foundational, not extracurricular. Reinforcing that momentum, Governor Kelly Ayotte has declared April as Youth Financial Literacy Month, a statewide acknowledgment that building these skills must start early.

A required course gives students structured exposure to budgeting, saving, credit, debt management, insurance, investing basics and the behavioral forces that drive spending. It provides a space to discuss how digital payments and gambling products influence decision‑making, how to spot predatory financial offers and how to build financial habits that support long‑term goals rather than immediate gratification.

But passing a graduation requirement is only the first step. Teachers need support. NH Jump$tart and partner organizations are working to provide professional development and classroom resources — many at no cost — so educators can teach personal finance confidently and effectively. Free curricula, interactive simulations, lesson plans and workshops help translate policy into practice in diverse classrooms.

Our next focus must be on measurement: determining what effective financial education looks like and how to scale it. We need clear metrics to evaluate whether students leave the course with durable knowledge, sound habits, and the confidence to make smart financial choices in a digital world. Measuring outcomes will help refine curricula, target teacher training and ensure the investment actually improves financial capability.

This new requirement, bolstered by the Governor’s proclamation and years of advocacy, signals a shift in priorities: New Hampshire recognizes that helping students manage money is as essential as reading and arithmetic. With two‑thirds of the economy riding on consumer choices, teaching financial literacy is not merely a personal benefit — it’s an economic imperative. By equipping young people to navigate digital payments, resist instant gratification and understand risk, we strengthen families, communities and the broader state economy.

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New Hampshire has taken a meaningful step. Now we must ensure schools, teachers, parents and students have the tools and the evidence to make that step count.

Daniel H. Hebert is the state president of NH Jump$tart Coalition. He lives in Hillsborough.

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Lloyds will not take legal action against Britain's car finance redress scheme, FT reports

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Lloyds will not take legal action against Britain's car finance redress scheme, FT reports
Lloyds Banking Group will not launch a legal ​challenge against the UK financial regulator’s 9.1 billion pound ($12.25 billion) compensation ‌scheme for consumers who were allegedly mis-sold car finance, the Financial Times reported on Friday.
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Access to Auto Credit Improved in March, as Increased Negative Equity and Growing Subprime Share Push Dealertrack Index Higher – Cox Automotive Inc.

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Access to Auto Credit Improved in March, as Increased Negative Equity and Growing Subprime Share Push Dealertrack Index Higher – Cox Automotive Inc.

In March 2026, the Dealertrack Credit Availability Index rose to 102.4, its best reading since June 2022. The All-Loans Index increased 1.3% from February’s 101.1 and is up over 6% from March 2025. Even as yield spreads widened, the month’s improvement was broad-based across all channels and lender types, driven primarily by a significant expansion in subprime lending, a recovery in approval rates, and strong gains from banks.

Key Metrics
  • Approval Rates: The approval rate for auto loans rose to 70.8% in March, up 40 basis points (bps) from February, reversing a two-month declining trend. Approval rates remain down 180 bps from March 2025 (72.6%), even as most lenders continued to expand access broadly.
  • Subprime Share: The share of loans to subprime borrowers increased by 200 bps month over month (from 17.5% to 19.5%) and is up 300 bps year over year. March’s reading of 19.5% is the highest level in the dataset since March 2020. This sustained expansion suggests lenders are increasingly comfortable extending credit to higher-risk borrowers.
  • Yield Spread: The yield spread widened by 31 bps (from 7.53 to 7.84), while the average contract rate rose 50 bps (from 11.2% to 11.7%). The 5-year Treasury yield increased by 17 bps (from 3.68% to 3.85%). This widening spread represents less favorable pricing for consumers and may reflect lenders charging a premium to offset the increased risk from higher subprime lending and elevated negative equity.
  • Loan Term Length: The share of loans with terms greater than 72 months decreased by 50 bps (from 29.3% to 28.8%), breaking a three-month streak of increases, and is up 510 bps year over year. February’s 29.3% remains the all-time high in the dataset; at 28.8%, March’s reading is the second highest on record and continues to reflect ongoing affordability pressures as consumers opt for longer terms to manage monthly payments.
  • Negative Equity Share: The proportion of borrowers with negative equity increased by 120 bps month over month (from 58.0% to 59.2%) and is up 620 bps year over year, pushing the share to a new all-time high for the third consecutive month and signaling increased risk as more borrowers carry loan balances that exceed their vehicle’s value.
  • Down Payment Percentage: The average down payment percentage increased by 30 bps (from 13.6% to 13.9%) but is down 80 bps year over year. This modest increase may reflect lenders requiring slightly more upfront capital or consumers voluntarily putting more down, though down payments remain below year-ago levels.
Channel and Lender Trends
  • Channels: Credit access improved across all sales channels in March. The largest gains were in the Non-Captive New segment, followed by All New. Franchise Used, All Used, CPO, and Independent Used also saw improvement.
  • Lender Types: Lender performance was broadly positive in March. Banks led the improvement with credit availability rising 5.2%, the largest monthly gain among lender types. Credit Unions reversed their prior month’s decline, up 2.9%. Captives continued to improve, rising 1.4%, while Finance Companies were essentially flat. Overall, lenders are showing continued willingness to extend credit, with banks driving the month-over-month improvement.
Year-Over-Year Comparison

Compared to March 2025, credit access was looser across all channels and lender types:

  • Channels: The most notable year-over-year improvements were in Franchise Used, All New, and Non-Captive New, indicating stronger credit availability across both new and used vehicle segments. All Used and Independent Used also saw solid improvement, while CPO saw more modest gains.
  • Lender Types: Captives and Banks led the year-over-year loosening, while Finance Companies also improved. Credit unions showed a more cautious yet still positive stance on credit access compared with a year ago.
Implications for Consumers and Lenders
  • Consumers: Credit access continued to broaden in March, with improvement across all channels and lender types offering financing opportunities in both new and used markets. However, the underlying picture carries increasing caution. Record negative equity, a sharply rising subprime share, and widening yield spreads all point to elevated borrowing costs and greater long-term financial risk. Consumers should carefully consider the full terms of any financing offer, particularly total loan length and overall cost.
  • Lenders: Banks led the market in March, posting the strongest monthly gain among lender types. Captives also continued to improve, with their index reaching its highest level since April 2022, while credit unions reversed their prior month’s decline. With negative equity reaching a new all-time high, lenders increasing exposure in this environment face growing collateral risk, and balancing volume growth with disciplined underwriting will be increasingly important as these risk indicators continue to build.

Overall, the March Dealertrack Credit Availability Index reflected continued improvement in auto credit access, with the headline index climbing to 102.4, its best level since June 2022. Individual metrics told a more complex story, however. Subprime lending reached its highest level since March 2020, approval rates recovered modestly, and banks posted the strongest monthly gain among lender types. Yet negative equity reaching another new high and widening yield spreads point to growing risk beneath the surface.


View historical Dealertrack Credit Availability Index reports.

The Dealertrack Credit Availability Index tracks six factors that affect auto credit access: loan approval rates, subprime share, yield spreads, loan term length, negative equity and down payments. Reported monthly, the index indicates whether access to auto credit is improving or declining. This typically means that it is cheaper and easier for consumers to obtain a loan or more expensive and harder. The index is published around the tenth of each month.

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