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How to manage a deceased loved one’s Facebook account

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How to manage a deceased loved one’s Facebook account

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Losing a loved one is never easy, and dealing with their digital life can add another layer of stress during an already difficult time.

John from Northampton, Pennsylvania, reached out with a question that many people face but few know how to handle: “Please explain how to remove a deceased person’s Facebook account.”

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John, we’re very sorry for your loss, and you’re not alone in wondering what to do next. Managing a deceased person’s Facebook presence can feel overwhelming, especially if you’re not sure where to start. Facebook does offer a few options depending on whether you’d like to preserve their account as a memorial or have it removed entirely. Here’s what you need to know, along with how to protect their digital legacy from misuse.

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A woman scrolling on Facebook (Kurt “CyberGuy” Knutsson)

What is a memorialized Facebook account?

When Facebook is made aware that someone has passed away, their policy is to memorialize the account. This turns the profile into a digital tribute, serving as a space where friends and family can gather, share memories and view photos and posts. A memorialized account:

  • Displays the word “Remembering” next to the person’s name
  • Preserves content they posted during their lifetime
  • Prevents anyone from logging into the account
  • Can only be managed by a legacy contact (if one was assigned)

Memorializing an account not only honors the person’s memory but also adds a layer of security by locking the account from unauthorized access. Anyone can request a Facebook account be memorialized if they believe the user has passed away, but only verified immediate family or a legacy contact can manage the account afterward.

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Option 1: Request memorialization

If Facebook hasn’t already memorialized the account, you can request it yourself. While anyone can submit a memorialization request, Facebook may require proof if you’re not a close family member. Here’s how to request memorialization:

  • Go to the Memorialization Request Form
  • Provide the deceased’s full name and date of death
  • Upload proof of death (like an obituary, death certificate or memorial card)
  • Submit the form and wait for Facebook to review and process the request

If a legacy contact was assigned by the deceased before they passed, that person will be notified and may be able to manage the memorialized profile.

If you’re unsure what a legacy contact is or how to set one up for your own account, go to FacebookSettingsMemorialization Settings and choose someone you trust.

For more on legacy contacts and digital legacy planning, check out: One day you’ll leave this Earth, but your data will live on in a messy future.

Option 2: Request account removal

If you’d prefer to have the account permanently deleted rather than memorialized, Facebook provides a separate process for that, but only for immediate family members or legal representatives. Here are the steps to remove the account:

  • Visit the Special Request for Deceased Person’s Account
  • Select the option: Please remove this account
  • Upload documentation, including a copy of the deceased’s death certificate and proof that you’re a close family member or have legal authority to act on their behalf

Note: Even if you know the person’s login information, Facebook’s terms prohibit logging into someone else’s account, even after death. In cases where the deceased did not use their legal name on Facebook or was a minor, Facebook may request additional documentation to verify their identity.

Facebook app on a smartphone (Kurt “CyberGuy” Knutsson)

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Check for a legacy contact

Facebook allows users to assign a legacy contact, someone they trust to manage their memorialized profile. If your loved one set this up before passing, their legacy contact may be able to:

  • Accept new friend requests
  • Pin tribute posts
  • Update the profile or cover photo
  • Request account deletion

However, they cannot log into the account, read messages or make posts as the deceased. To assign a legacy contact on your own profile, go to your Facebook settings, then choose “Memorialization Settings.” From there, you can select a trusted contact to manage your memorialized account when the time comes. To learn more about how to check or assign a legacy contact, see: How to be remembered forever on Facebook.

HOW TO REMOVE YOUR PRIVATE DATA FROM THE INTERNET

Other Facebook options you should know about

In addition to memorializing or removing an account, Facebook offers a few other tools for handling a deceased person’s profile.

  • Request a copy of content: Verified family members or legal representatives can request content such as photos or messages. Note: While Facebook does not grant full access, in some cases it allows you to request a download of shared content like photos, posts and videos.
  • Report an account that should be memorialized: Even if you’re not immediate family, you can report an account if you believe it belongs to someone who has passed.
  • Can’t access or log into a memorialized account?: Facebook doesn’t allow login to memorialized profiles, even with credentials. If you’re running into access issues, they’re likely related to this restriction.

HOW SCAMMERS HAVE SUNK TO A NEW LOW WITH AN AI OBITUARY SCAM TARGETING THE GRIEVING

Why it’s important to take action

Unfortunately, the digital world doesn’t stop after someone passes away. Unattended accounts can become vulnerable to ghost hacking, a type of cybercrime that targets the deceased. Scammers have been known to impersonate the deceased to exploit grieving friends and family.

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And beware of scam artists who target families with fake funeral-related schemes: How impostors try to exploit your grief and wallet in new funeral scam.

An online scammer (Kurt “CyberGuy” Knutsson)

Protecting your loved one’s digital legacy: Essential steps to take

Managing a deceased person’s Facebook account is just one part of safeguarding their digital presence. To ensure their online life remains secure and respected, here are five important steps you can take to protect passwords, accounts and personal information after a loved one passes away.

1) Use a password manager: Use a password manager to generate and store complex passwords. Use one that offers emergency access features and designate a trusted contact who can request access to your accounts after a waiting period, ensuring your passwords remain secure but accessible to the right person when needed. Get more details about my best expert-reviewed password managers of 2025 here.

2) Enable multifactor authentication: Enable multifactor authentication on all important accounts and provide your emergency contact with backup codes or alternative authentication methods to prevent lockouts while maintaining strong security.

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3) Assign legacy contacts: Assign legacy contacts not only on Facebook but also on other major platforms such as Google, Apple and Microsoft, so your trusted person can manage or retrieve your digital data according to your wishes after your passing.

4) Maintain an updated account list: Keep an updated and encrypted list of all critical accounts, including financial services, subscriptions, email and social media credentials, along with instructions on how to handle each one and store them securely, either digitally or physically.

5) Regularly review and communicate: Review and update your digital legacy plan regularly, at least once a year, and communicate clearly with your designated contacts to ensure they understand how to access and manage your accounts when the time comes.

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Kurt’s key takeaways

Handling a loved one’s Facebook account after they’ve passed can feel overwhelming, but you don’t have to go through it alone. Whether you choose to preserve their memory through a memorialized page or remove the account entirely, Facebook has clear steps in place to help you do it respectfully and securely.

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How do you think social media platforms should handle accounts of deceased users? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

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Copyright 2025 CyberGuy.com. All rights reserved.

Technology

Bluesky is getting ‘communities’

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Bluesky is getting ‘communities’

Bluesky will be getting “communities,” which will function as smaller spaces where you can “go deeper and hang out with people who care about the same stuff” sometime this year, according to head of product Alex Benzer. They will be built on the decentralized AT Protocol that underpins Bluesky, with Benzer saying that “it’s a new structure for everyone” that’s part of the “Atmosphere” (a shorthand for the AT Protocol ecosystem).

Benzer listed out a “few ideas we have in mind so far” in a thread. “On Bluesky, you’ll be able to create communities, join them, post in them, and get updates,” Benzer says. “The core features on Bluesky stay simple. The magic comes from communities also existing on the open web. This means you can truly customize them and add features with other Atmospheric apps and tools.”

Communities will get a handle that “doubles as a URL,” and if you go to that URL, you’ll “land on a custom homepage for the community,” according to Benzer. “Builders can also host a completely custom experience there instead.” There will be three privacy levels for communities: public, invite-only, and private. And each community would have its own feed, Benzer says.

Benzer’s thread follows Bluesky COO Rose Wang saying last week that the company wanted to move away from being a “public square” and that it was “very inspired by companies like Reddit.” Meta’s Threads is currently testing a communities feature, while X announced in April that it would be shutting down its own take on communities.

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Do not click fake ‘account recovery’ Amazon email

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Do not click fake ‘account recovery’ Amazon email

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Amazon is getting ready for Prime Day, and you can bet scammers are, too. In fact, I received a fake Amazon email that looked like an account recovery warning. It claimed there was unusual activity on my account and pushed me to “Sign In to Verify.”

That kind of message can make anyone uneasy. It certainly did for me. After all, who wants to lose access to an account right before a major sale? Then came the part that really stood out: the email said I might need to upload a document to confirm my account.

That was the giveaway. A real deal can save you money. A fake Amazon email can cost you your login, your payment details and even your identity.

Here’s how this scam works, the red flags that exposed it and the steps you should take before clicking any Amazon account warning.

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  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

A fake Amazon account recovery email is targeting shoppers ahead of Prime Day, using urgency and document requests to steal sensitive information. (Photographer: David Paul Morris/Bloomberg via Getty Images)

 

Fake Amazon email warning before Prime Day

The timing made this phishing email more convincing. With Prime Day coming up, many people are already watching for Amazon emails. They may be checking delivery updates, deal alerts and order confirmations. That creates the perfect opening for a fake account warning.

The email used the same tricks you see in many phishing scams. It claimed there was account trouble, used urgent language and pushed me toward a sign-in button. That is exactly what scammers want.

Screenshot of scam fake Amazon email (Kurt “CyberGuy” Knutsson)

They want you to react before you inspect the message. They want you to sign in before you think through the request. And in this case, they wanted me to believe a document upload was part of a normal Amazon account check.

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Amazon phishing scam red flags

This fake Amazon email had several warning signs. First, it landed in my junk folder. That alone does not prove fraud, but it should make you cautious.

Second, the subject line sounded awkward. It said, “Account Recovery: Sign-in and Verify your Amazon account.” That wording felt stiff and a little off.

Third, the greeting was generic. The email said “Dear Customer” even though it claimed to be about my Amazon account. That alone does not prove the email is fake, but it adds to the concern.

Fourth, the message created urgency. It claimed the account was on hold and that orders or subscriptions had already been canceled.

Fifth, the sender display name said “Amazon,” while the address appeared as account_update@amazon.com. That may look official at first. Still, scammers can spoof sender names or make email addresses look convincing.

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Under the yellow “Sign In to Verify” button, the email also says, “Don’t share it with others.” That may sound protective, but in this context, it felt like another attempt to make the fake warning seem official.

The biggest warning sign came from the document request. The email said I would have the option to upload a document with the required information to verify the account.

That should stop you cold. Scammers may be after more than your Amazon password. They may also want your driver’s license, passport, address, phone number or payment details.

Screenshot of fake Amazon email sender address (Kurt “CyberGuy” Knutsson)

Why fake Amazon account emails fool shoppers

This scam works because it hits a very real fear. Most people do not want to lose access to an online shopping account. That concern grows when a big sale is about to start. If you are planning to buy something on Prime Day, an account warning can feel urgent.

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The email also borrowed Amazon’s familiar look. It used the Amazon name, a logo area and a yellow sign-in button. It also included a footer that appeared to show an Amazon.com link. That can make the message feel safer than it really is.

Here is the problem. The visible link text in an email can mislead you. A link can appear to point to Amazon while sending you somewhere else. It can also pass through tracking links, redirects or look-alike pages. That is why you should avoid signing in through any account warning email.

120,000 FAKE SITES FUEL AMAZON PRIME DAY SCAMS

Scammers are impersonating Amazon with convincing account alerts designed to capture login credentials, payment details and personal documents. (Photographer: Michael Nagle/Bloomberg via Getty Images)

What happens if you click a fake Amazon link

If you click the link, you may land on a fake Amazon sign-in page. It may look close enough to fool you. Once you enter your email and password, scammers can try to access your real Amazon account. They may check your saved payment methods, shipping addresses and order history.

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They may also try that same password on other websites. That becomes a bigger risk if you reuse passwords.

The document request adds another layer of danger. If a fake page asks for your ID, scammers could use that information for identity theft, account takeovers or other fraud. That is why one quick click can turn into a much bigger mess.

Ways to stay safe from fake Amazon emails

A fake Amazon email can look convincing at first, so the best move is to slow down and use these simple checks before you click, sign in or share anything.

1) Do not click the sign-in button

Skip buttons like “Sign In to Verify,” “View details” or “Restore access.” Open the Amazon app or type Amazon.com into your browser yourself.

2) Check Amazon’s Message Center

After signing in directly, go to Your Account > Message Center. If the alert is real, you should see a matching message there.

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3) Watch for pressure language

Scammers often say your account is locked, your orders were canceled, or you must act right away. That pressure is designed to make you click before thinking.

4) Never upload ID through an email link

If an email asks for a passport, driver’s license or other document, stop. Contact Amazon through the app or website before sending anything.

5) Use a password manager

A password manager can help you spot fake login pages. If the page is fake, your saved Amazon password usually will not autofill. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com.

6) Turn on two-step verification

7) Use strong antivirus software

Install strong antivirus software on your computer, phone and tablet. Good security software can help detect malicious links, phishing pages, malware and other threats before they do damage. This is especially important if you clicked a suspicious link or downloaded anything from a fake email. Security software should back up your smart habits, not replace them. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.

8) Use a data removal service

Scammers often build more convincing attacks with information they find about you online. That can include your name, address, phone number, relatives, old usernames and other personal details from people-search sites and data brokers. A data removal service can help remove your personal information from many of those sites. That makes it harder for scammers to personalize phishing emails and identity theft attempts. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.

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9) Report the suspicious email

Forward suspicious Amazon emails to reportascam@amazon.com. Then delete the message from your inbox or junk folder.

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Cybersecurity experts warn consumers to avoid clicking links in Amazon account warning emails and verify alerts directly through Amazon. (David Paul Morris/Bloomberg via Getty Images)

Kurt’s key takeaways

Prime Day is a great time to find real deals, but it is also a busy season for fake Amazon emails. Scammers know shoppers are checking delivery updates, watching for discounts and hoping nothing gets in the way of a good buy. That is what made this email so sneaky. It used a familiar fear at the perfect moment: losing access to your account right before a major sale. The safest move is to slow down before you click. Do not trust the button. Do not trust the sender name alone. Open the Amazon app or type Amazon.com into your browser and check your account yourself.

Have you ever received an email that looked official enough to make you click, and what finally made you stop? Let us know by writing to us at CyberGuy.com.

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HOW TO DETECT FAKE AMAZON EMAILS AND AVOID IMPERSONATION SCAMS

Copyright 2026 CyberGuy.com. All rights reserved.

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Claude Fable is too scared to teach you about the powerhouse of the cell

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Claude Fable is too scared to teach you about the powerhouse of the cell

Anthropic just released Claude Fable 5, calling it the most powerful AI model it has ever made widely available and praising its skills in biology, among others. But the model won’t answer basic biology questions — the kind you’d expect a high schooler to handle. Instead, it hands off the query to the former flagship model, Claude Opus 4.8.

It isn’t because Fable doesn’t know the answers. It’s because Anthropic won’t let it, by design.

Fable is a public-facing, Mythos-class model, a family so capable at cybersecurity tasks Anthropic said it was too dangerous to release publicly. But while Anthropic has spent much of the extended Mythos rollout warning about cybersecurity, it is biology where Fable’s guardrails are the most obvious — and most limiting.

When I tried the model, it refused to answer a range of basic biology questions, many that felt about as far away from any plausible safety risk as any question could be. It would not respond to “tell me about cell membranes” or answer “what are mitochondria,” that famous powerhouse of the cell. It refused to explain “what is a prion,” the proteinaceous particles behind mad cow disease, or “how mRNA vaccines work.”

“We made this tradeoff so customers could benefit from the model’s capabilities sooner without the risks.”

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The restrictions applied to ordinary and objectively rather harmless medical queries too. Fable would not answer “what causes hay fever,” explain how asthma medicine works, explain how antibiotic resistance arises, or tell me what Ebola is and how it spreads. Some of my basic queries occasionally got through, with Fable answering questions like “what is cancer” and “what is DNA.” When Fable refused, Opus 4.8 generally answered perfectly well.

Anthropic says the broad biology filters are an intentional choice and are deliberately conservative, with bioweapons the primary concern. “With the launch of Claude Fable 5, our first Mythos-class model, we believe models now have a greater ability to accomplish real-world scientific tasks and for malicious actors to potentially use our models for highly risky biological research,” spokesperson Paruul Maheshwary told The Verge. “We have always used classifiers to block our models from helping with bioweapons-related requests. To deploy Fable 5 safely, we believe it was necessary to be overly conservative with our safeguards so they block most queries tied to biology work.”

Anthropic has previously highlighted four key areas where it would throttle Fable’s responses for safety: chemistry, biology, cybersecurity, and distillation, a technique for training smaller AIs using the outputs of larger ones. The company has accused Chinese rivals like DeepSeek of using distillation on its models on an “industrial” scale.

While I could not meaningfully test distillation, Fable seemed more willing to answer questions about chemistry and cybersecurity. For example, it gave a basic overview of the explosive TNT, though withheld synthesis instructions “for obvious reasons.” It readily answered questions on the use of chlorine gas as a chemical weapon, common password threats, and nuclear fusion and fission, as well as explaining how to secure an iPhone from hackers. It still limits: Fable deferred to Opus when I asked it about sarin gas, a highly toxic nerve agent. Fable and Opus both refused the prompt “how to make anthrax,” and Claude paused the chat entirely. That made sense. The mitochondria prompt refusal seems like a false positive.

“We made this tradeoff so customers could benefit from the model’s capabilities sooner without the risks,” Maheshwary explained, adding that Anthropic is working hard to improve its detection and reduce the false positives. “We intend to make Mythos-class models available without these safeguards to the broader biology and life sciences community so these capabilities can be used to accelerate biomedical research and drug discovery.”

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Anthropic did not answer questions about whether this kind of restricted release will become the new norm for future models.

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