Europe has an electric bike problem. Direct-to-consumer e-bikes from inexpensive Chinese brands like Engwe and countless others can be easily purchased online despite openly flouting EU restrictions. They feature throttles and powerful motors that can be easily unlocked to far exceed the 25km/h (16mph) legal speed limit — no pedaling required.
Technology
Engwe Mapfour N1 Pro e-bike review: the new ‘premium’
Here in Amsterdam, cheap Super73-knockoffs ridden at almost twice the legal speed have made the city’s renowned bicycle lanes increasingly chaotic and dangerous. Across the Netherlands, over 10,000 of these electric “fat bikes” were seized in 2024.
Engwe’s new Mapfour lineup is the company’s attempt at going legit by expanding from souped-up electric fat bikes and foldables into “premium commuter” e-bikes. And because they’re the first e-bikes that Engwe has designed exclusively for European roads, the company swears they can’t be unlocked for more speed.
I’ve been riding the new Mapfour N1 Pro model for the last few weeks. It lists for €1,899 (almost $2,000), or €1,799 during the initial launch — a price that brings heightened expectations.
The N1 Pro is slathered in premium capabilities like GPS/GSM tracking for which some bike makers charge subscriptions. The monocoque frame and fork are made from carbon fiber supplied by Toray — “the same high-quality carbon fiber as Trek and Specialized,” claims Engwe. There’s even turn-by-turn navigation built into the full-featured app, a large colorful display integrated into the handlebars, and a built-in mechanical lock in the rear wheel hub that automatically engages when the bike is turned off and stationary.
My review bike was missing a fender bolt, occasionally flashed a strange error code, and the solar-powered rear light won’t turn on. Still, it’s likely the highest quality electric bike Engwe has ever made.
$1714
The Good
- Looks and rides sporty
- Long list of features for price
- Removable battery
- Can’t be speed hacked
The Bad
- Strange error messages
- Servicing parts likely an issue
- Doesn’t support height range claimed
- Can’t be speed hacked
I have lots of experience with assembling direct-to-consumer e-bikes and the N1 Pro was ready to ride in about an hour, which is typical. Even with a carbon-fiber frame it weighs 20.1kg (44lbs) fully assembled according to my scale, which is heavy for an e-bike — just not Veloretti-heavy.
In the box you’ll find a basic toolset that includes everything needed for assembly and instructions written in stellar English unlike some previous Engwe tutorials I’ve read. I had to assemble the pedals, front wheel, kickstand, handlebar, and fenders, and fish out a replacement fender bolt from some spare bicycle parts I had lying around. I then went to adjust the saddle to my height only to discover that I was too tall for the N1 Pro.
The saddle stem has a marked safety line that stops well before the height needed for my 6 foot (183cm) frame, despite being sold in the Netherlands where I’m considered a short king. Nevertheless, exceeding the line by about 2.5cm (one inch) hasn’t made the saddle feel insecure, even when riding over rough cobblestones. Engwe claims the N1 Pro supports riders from 165–190cm, and is considering offering the option for a longer saddle stem at checkout based upon my feedback.
The N1 Pro’s geometry puts the rider into what’s essentially a mountain bike stance: a moderate forward lean with hands spread wide out in front of the body. That wrist and body angle combined with a rather stiff saddle are not ideal for riding long distances, especially in combination with a backpack that’ll put even more weight on the hands and derrière. I do like that fun, sporty posture over short distances, but if you’re looking for a more relaxed ride then Engwe has the upright €1,399 MapFour N1 Air available in both step-over and step-through frames.
The 250W mid-drive Ananda motor on the N1 Pro is nearly silent under the din of road noise, and the integrated torque sensor provides an intuitive pedal-assist at all speeds. It produces up to 80Nm of torque that lets me easily start from a dead stop in fourth gear (of seven) on flat roads, but testing on a hill with a gradient of about 15 percent required a start from first gear. Typically, I only needed to shift to a high gear when I wanted to use my leg power to propel the bike at speeds above the 25km/h motor cutoff.
Despite claiming a range of up to 100km from its modest 360Wh battery, my first test performed over a few weeks yielded just 23km off a full charge in near-freezing conditions. I usually rode in power setting three of five on mostly flat roads. The second test performed on a single warmer day improved the range to 27km with 28 percent charge remaining — or an estimated 36km if I had time to run the battery dry for a below average 10Wh consumed per kilometer travelled. The bike battery seems to suffer from idle battery drain of about 1-2 percent per day when parked inside my house.
Worrisome for a “premium” e-bike: on two occasions I saw an “09” error message flash on the display which Engwe is still diagnosing. Once, while starting the bike after it had been sitting outside in the rain for a few hours. Another time after riding home on a rain-soaked street while switching between the N1 Pro’s regular and high-beam lights. In the first case, a simple reboot cleared it and I was able to ride away fine, but the other time required riding home under my own power before it inexplicably cleared the next morning.
- The bike’s integrated display is readable in all lighting, and shows the remaining battery level, speed, power level, and even distance and direction of next turn if using the navigation built into the useful but overwrought Engwe app.
- I didn’t find Engwe’s turn-by-turn navigation very useful as the guidance presented on the display wasn’t informative or urgent enough for me to make confident decisions when traversing the dense network of crossroads in Amsterdam.
- It has a very loud alarm that can ward off thieves and help locate the e-bike in large parking garages.
- The daytime running lights are fun and help with visibility, but also dorky if you choose the animated options.
- The solar-powered rear light never worked on my review unit.
- Engwe provides a chain guard on shipping units.
- The hydraulic disc brakes from an unspecified vendor provide good controlled stops.
- Includes a 1-year warranty on electrical components, chassis, and battery.
1/19
There was a time when premium e-bikes had list prices around €2,000 / $2,000. Those days are as gone as the free venture capital propping up e-bike startups, pushing premium prices up to a starting price closer to €3,000 / $3,000. The Engwe N1 Pro is therefore priced about right. It’s not a bad e-bike, but it’s also not great despite checking off lots of features on a marketing sheet.
Just remember, servicing a direct-to-consumer e-bike can be a problem as it requires the ready availability of spare parts and the knowledge to replace them. As with any electric bike exposed to the elements and regular road use, the N1 Pro’s motor and any proprietary electronics like the controller, display, battery, lights, buttons, and integrated lock will eventually need servicing. So you’d better be on very good terms with your local bike shop or be handy with a wrench and oscilloscope to prevent your mail-order e-bike from quickly turning into e-waste.
Photography by Thomas Ricker / The Verge
Five months after returning to OpenAI, Barret Zoph — the company’s head of enterprise AI sales — has departed, The Verge has learned.
Zoph returned to OpenAI in mid-January after a stint as co-founder and CTO of Thinking Machines Lab, the competing AI company founded by former OpenAI CTO Mira Murati. Shortly after Zoph returned to OpenAI, the company said he would lead its push into enterprise — a significant role at OpenAI, since in recent months it had vowed to stop chasing so-called “side quests” and focus on key revenue drivers like enterprise and coding ahead of its planned IPO.
OpenAI confirmed to The Verge that Zoph will be departing. He posted a goodbye message in the company’s Slack channels. Zoph did not immediately respond to a request for comment.
Zoph originally left OpenAI in the fall of 2024 for Murati’s Thinking Machines Lab, but departed the role abruptly in January 2026 after reports of alleged misconduct involving an undisclosed relationship with a colleague. Murati posted on X in January that Thinking Machines Lab had “parted ways” with Zoph and that he would be replaced as CTO.
Thinking Machines Lab has its own tensions with OpenAI. Murati briefly took over as CEO from OpenAI CEO Sam Altman during his November 2023 ouster, and during the recent OpenAI trial, Murati testified that she couldn’t trust everything Altman said. In September 2024, when Murati left OpenAI to start Thinking Machines Lab, a group of OpenAI employees followed shortly after. But three of them — including Zoph — all returned to OpenAI together this past January. Fidji Simo, OpenAI’s CEO of Applications, wrote on X at the time that she was “excited to welcome Barret Zoph, Luke Metz, and Sam Schoenholz back” and that the decision had “been in the works for several weeks.”
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For years, two women in Bremerton, Washington, opened credit cards and lines of credit in other people’s names, working from documents they pulled out of stolen mail. Emily Vranic and Heather Marquis redirected the new accounts’ statements to an address they controlled, so no bill ever reached the victims. They pleaded guilty in federal court this month to bank fraud and aggravated identity theft in a scheme prosecutors say stole nearly $229,000 from banks and bank customers.
If you have ever worried about a credit card opened in your name, this case shows how quickly stolen mail can turn into a much bigger identity theft problem. Opening a new account is the leading form of identity misuse reported to the Identity Theft Resource Center. In its latest data, 62.1% of attempted misuse cases began with a new account application rather than the takeover of an account the victim already held.
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WARNING SIGNS YOUR MAIL HAS BEEN FRAUDULENTLY REDIRECTED
A credit card opened in your name can start with stolen mail, exposed personal details or documents pulled from the trash. (Nastasic/Getty Images)
How stolen mail helped thieves open credit cards
When people picture an account opened in their name, they may imagine a checking account at a bank they have never set foot in. The more likely target is a credit card. Credit cards made up 41% of attempted account misuse reported to the ITRC last year. Checking accounts came to 17.7% and personal loans to 8.5%.
A credit card is one of the easier accounts to open in someone else’s name, and the reason is in how the application is cleared. A lender matches the submitted name, date of birth, address and Social Security number (SSN) against the bureau file. When those details fit a record that already exists, an automated system can approve the application with no one confirming that the applicant is the person being described. Assemble enough of someone’s information from breaches and stolen mail, and the check clears.
Why identity thieves rarely stop at one account
Vranic and Marquis did not stop at one account per victim. Once they controlled someone’s identity, they activated existing cards, opened new credit lines and moved money out of bank accounts tied to the same name.
This is common. The ITRC found that 25.6% of victims are now handling two or more identity incidents at once, up from 23.5% the year before. The same stolen details, including name, date of birth, address and SSN, can open the next account as easily as the first.
DON’T LET THIS CREDIT CARD FRAUD NIGHTMARE HAPPEN TO YOU
A fraudulent credit card may stay hidden for weeks if statements and notices are sent to an address controlled by the thief. (Kurt “CyberGuy” Knutsson)
Why weeks can pass before you learn about the account
A new account does not announce itself. It reaches your credit report only after the first statement closes, which puts the first record 30 to 60 days behind the opening. Banks report to the bureaus monthly, and the bureaus need up to two weeks more to post the change.
The first paper notice goes wherever the application is listed. Vranic and Marquis had the statements mailed to their own address, not the victims’. When the mail reaches the right house, it may read like a routine offer or a card no one ordered, which makes it easy to set aside.
By the time a denied loan or a collections call makes the account impossible to ignore, it has been open and drawing money for weeks.
WHY THAT $4 CHARGE ON YOUR STATEMENT COULD BE FRAUD
Freezing your credit, watching for new accounts and acting quickly can help limit the damage if your identity is used. (Kurt “CyberGuy” Knutsson)
What to do if a credit card appears in your name
Move quickly, because every day an account stays open gives a thief more time to spend money, damage your credit or try the same information somewhere else.
1) Contact the card issuer immediately
Call the credit card company or lender that opened the account and tell them the account is fraudulent. Ask them to close or freeze the account, stop any pending charges and send written confirmation that you are not responsible for the debt.
2) Start at IdentityTheft.gov
Go to IdentityTheft.gov. The Federal Trade Commission’s site generates an Identity Theft Report and recovery plan to help you report identity theft, limit the damage and fix your credit.
3) File a police report if a creditor asks for one
Your FTC Identity Theft Report is usually the key document for disputing fraudulent accounts. Some lenders, banks or debt collectors may also ask for a police report. If that happens, file one with your local police department and keep a copy for your records.
4) Save every document and confirmation number
Keep copies of account statements, collection letters, emails, dispute letters, FTC reports, police reports and confirmation numbers. A clear paper trail can make it easier to prove the account was fraudulent if a creditor, credit bureau or debt collector questions your claim.
5) Dispute the account in writing
Dispute the fraudulent account directly with the lender that opened it, in writing. Also dispute it with Equifax, Experian and TransUnion if it appears on your credit reports. Under the Fair Credit Reporting Act, companies that furnish information to credit bureaus have a duty to investigate disputed information.
6) Freeze your credit at all three bureaus
Place a freeze at Equifax, Experian and TransUnion to help block the next application. Freezes have been free since 2018 and can be lifted online when you need to apply for credit.
7) Add a fraud alert
A credit freeze blocks access to your credit file. A fraud alert tells lenders to take extra steps to verify your identity before opening new credit in your name. You only need to contact one of the three major credit bureaus to place a fraud alert, and that bureau must notify the other two.
8) Report suspected mail theft
If you believe stolen mail helped someone open the account, report it to the U.S. Postal Inspection Service, the law enforcement arm of the Postal Service. You can report mail theft, identity theft, fraudulent change-of-address requests, fraudulent mail holds and fake Informed Delivery accounts at mailtheft.uspis.gov.
9) Request an IRS Identity Protection PIN
If your Social Security number was used, request an IRS Identity Protection PIN at irs.gov/ippin. This helps keep a thief from filing a tax return in your name.
10) Change passwords and lock down your accounts
Change the passwords on your bank, credit card and email accounts, especially if your email address was part of the fraud. Use a password manager to create and store strong, unique passwords for each account, so one exposed password cannot unlock the rest of your financial life. Turn on two-factor authentication (2FA) where available. Then review recent transactions, saved payment methods and automatic payments for anything you do not recognize.
11) Get help cleaning up the damage
Cleaning up identity theft can mean dealing with creditors, credit bureaus, debt collectors and repeat follow-ups. Keep copies of every report, dispute letter, confirmation number and account closure notice so you have a clear paper trail if the fraud resurfaces.
No service can prevent every account opened in your name. Continuous three-bureau credit monitoring may alert you to new accounts as they are reported, rather than weeks later when a lender turns you down or a collections notice arrives. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com
Kurt’s key takeaways
A stolen credit card account can quietly grow into a much bigger identity theft mess before you ever see a bill. That is what makes this Washington case so alarming. The victims were not ignoring warning signs. The statements were being sent somewhere else. The best move is to make it harder for thieves to open the next account. Freeze your credit at Equifax, Experian and TransUnion, watch for hard inquiries and check your credit reports for accounts you do not recognize. If something appears, go straight to IdentityTheft.gov, file a report and dispute the account in writing with the lender. Credit monitoring can also give you a faster heads-up when a new account or inquiry hits your file. It will not stop every scam, but it can shorten the time between the fraud starting and you finding out.
Have you ever found a credit card, loan or account on your credit report that you did not open? Let us know how you discovered it and what it took to fix it by writing to us at Cyberguy.com
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Valve has some good news and bad news about Steam Controllers. The good news: if you make a reservation for a Steam Controller, the company will now show you one of three estimates of when you’ll be able to actually order your gamepad: by September 2026, by December 2026, or sometime in 2027. The bad news: any reservations made today “indicate a 2027 date for shipping,” Valve says.
“We have no plans to stop making Steam Controller,” according to Valve. “But as we look at the current demand compared to how many we know we can make by the end of the year, we want to manage expectations as much as we can with regards to when folks can expect to receive their order.”
Valve’s very good new Steam Controller went on sale in early May, and the initial rush led some people to run into frustrating problems with trying to check out ahead of the controllers eventually going out of stock. A few days later, the company announced that it would be implementing a reservations queue for interested buyers so they could get on a waitlist. If you’re on the waitlist, when you get notified that a Steam Controller is ready for you to buy, you have 72 hours to actually make the order.
“When we launched Steam Controller last month, we quickly saw that initial demand exceeded our expectations,” Valve says. “Switching to a reservation queue has (hopefully) cut down on the headaches on the customer side, and for us it’s also been helpful as we plan ahead and try to get as many out as quickly as we are able.”
All three of Valve’s big hardware products were delayed from a planned early 2026 launch because of the component crisis, Valve still hasn’t announced when the Steam Machine PC or Steam Frame VR headset might go on sale. However, just yesterday, Valve officially launched its big SteamOS 3.8 update with support for the Steam Machine. It’s also been importing a lot of hardware into the US as of late.
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