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Alaska Airlines Overhauls Mileage Plan: Faster Elite Status, New Perks, And Unlock Better Award Flights – View from the Wing

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Alaska Airlines Overhauls Mileage Plan: Faster Elite Status, New Perks, And Unlock Better Award Flights – View from the Wing


Alaska Airlines has announced changes – nearly all improvements – to its Mileage Plan program for 2025. I spoke with Alaska’s Vice President of Loyalty, Alliances, and Sales Brett Catlin about the effort – which he calls a “phase one.”

  • In this first phase, he acknowledges, they’re taking what he views as the best recent innovations from other programs – like counting all activity with the program towards status, making award travel count, and rewarding customers with new benefits in between status levels.
  • Then phase two will come in six to nine months and will be more “innovative stuff” that involves engaging and rewarding customers who are just beginning to transact with Alaska.

Put another way, he sees Alaska as a very strong program for those who are very frequent flyers, and with a lot of miles. Today’s changes are about doing more for this group.

The next set will aim to “get more people in funnel [going from] first flight to elite status.” For instance, just as they’ve taken the bundle of Club 49 benefits for Alaska residents and brought that concept (Huaka’i by Hawaiian) to Hawaii with discounts, free bags, and special co-brand cardmember offers, they see the possibility of extending the idea to a broader customer group as well.

Alaska Airlines

Award Travel Counts Towards Status

Award travel flown beginning January 1, 2025 will count towards status-earning. Qualifying miles will be earned based on distance flown both for Alaska Airlines flights and for partner flights when booking travel using Mileage Plan miles. (Alaska Airlines flights booked using miles from other frequent flyer programs, like American AAdvantage or British Airways Executive Club, will not earn status credit.)

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Japan Airlines, Tokyo Narita

A Qatar Airways roundtrip award between Los Angeles and the Maldives will earn 20,720 qualifying miles.

Virgin was first with award travel counting towards status and there was a strong logic since members pay hefty fuel surcharges for these flights.

Then Delta SkyMiles followed suit, but neither Delta nor Virgin credited award travel on partner airlines like Alaska will. Delta got that started only this year. As a technical matter, this is challenging. There’s an Alaska ticket number, and a Mileage Plan number in the reservation, but no one else has managed this before.

All Partner Activity Counts Towards Status

Last year, Alaska Airlines introduced credit card spending as a way to earn credit towards status, capped at 20,000 qualifying miles.

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Airlines like American, Delta and United have all taken steps towards counting credit card and sometimes other partner transactions, recognizing that those are far higher margin for the airline than actually flying. American has gone the farthest, with credit from card spend uncapped and accumulating status credit the fastest.

After dipping their toes in this water for 2024, Mileage Plan is expanding how non-flight activity will count towards status-earning in 2025.

  • Alaska Visa cardholders will earn one elite-qualifying mile for
    every $3 spent, up to 30,000 qualifying miles each year.
  • Other partner activity – like online shopping and Lyft rides – will earn 1,000 qualifying miles per 3,000 redeemable miles earned (with no cap).

American roughly doubled the qualifying thresholds and started awarding one loyalty point (status credit) per redeemable mile earned. Alaska isn’t quite as generous as that but partner transactions will begin going much further.

Brett Catlin tells me that they’re limiting how much credit card spend can contribute to status “to make sure we can manage” the elite pool, delivering benefits both for those earning status exclusively by flying and also given any increase in the elite pool from those who newly qualify with this expanded criteria. While this cap is “the permanent offer,” over time we may see the cap go up.

I asked him about language about “qualifying partners” counting, thinking that this might be akin to only some partners at American AAdvantage counting (e.g. Bask Bank savings account-earning usually hasn’t counted) but he assures that this is simply meant to account for transfer relationships like Bilt (points transfers don’t count, but “everyday partners all count.”

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New Milestone Moments Earned Between Elite Tiers

I think that Hyatt did the best job six year ago of making some benefits easy to earn, and benefits continue to accrue, at small increments of activity. For them, every 10 hotel nights earns additional perks (including elite nights from credit card spend).

American Airlines has moved in this direction, too, with their Loyalty Point Rewards. Members accrue free seat assignments and Avis (and soon Hyatt) status as they strive for higher status levels, and additional perks as they keep flying beyond those levels.

Alaska is adopting this model as well, with benefits starting after just 10,000 qualifying miles.

    10K milestone Pick one (1):
    • 750 bonus miles
    • Pre-order a complimentary meal for your flight
    • One (1) complimentary Wi-Fi pass
    • Try MVP status for a trip 
    • Earn double miles with non-air partners
    • Upgrade your next Avis rental

    30K milestone Pick one (1):

    • 2,500 bonus miles
    • $25 off a future Alaska flight
    • Four (4) Wi-Fi passes
    • Try MVP Gold status for a trip 
    • $100 off an Alaska Lounge membership

    55K milestone Pick two (2):

    • 5,000 bonus miles
    • 10,000 miles off an Extras redemption
    • Gift MVP for a trip
    • One (1) complimentary Lounge day pass
    • Two (2) upgrade certificates

    85K milestone Pick two (2):

    • 15,000 bonus miles
    • 25,000 miles off an Extras redemption
    • Two (2) complimentary Lounge day passes 
    • Two (2) upgrade certificates
    • Gift MVP Gold status for a trip
    • Nominate someone for MVP status
    • 10,000 elite-qualifying miles rolled over 

    100K Choice Benefit: Pick one (1):

    • 50,000 bonus miles
    • 75,000 miles off an Extras redemption
    • Alaska Lounge+ membership
    • Complimentary Wi-Fi on every flight
    • Four (4) upgrade certificates 
    • Nominate someone for MVP Gold status 

    150K / 200K / 250K milestones Pick two (2):

    • 15,000 bonus miles
    • 25,000 off an Extras redemption
    • Two (2) complimentary Lounge passes
    • Two (2) upgrade certificates
    • 10,000 elite-qualifying miles rolled over


Alaska Airlines First Class

If you qualify for a milestone perk that lets you make two selection, both can be of the same thing if you prefer (for instance, upgrade certificates twice).

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It’s interesting to see rollover qualifying miles as a milestone choice, accelerating status earning in the following year. That’s something that Delta offered for many years – and eliminated for this year.

Obviously the biggest benefits are at the highest thresholds, encouraging members to go above and beyond their status level and keep flying, spending, and engaging the program. Still, even something like a free pre-order meal on board can be meaningful.

And these give early access to trying a status that hasn’t yet been earned. That will be more generous than advertised. For instance, a temporary MVP status is actually valid for 14 days – and they won’t advertise it, but it will be be recognized by partners as well (they’re loathe to make promises here, since partners won’t see status instantly, it’s refreshed less than daily).

Meanwhile, a benefit like earning double miles on partners is far more generous than the comparable offer from American (20% Loyalty Point bonus at 60,000 qualifying points and 30% bonus at 100,000). Catlin tells me that they are still “working through how long” this will be valid for, but it will be “months not weeks.” Credit card earn won’t be doubled.


Alaska Airlines

Multi-Airline Redemptions Finally Coming

Alaska Airlines has been talking about letting members combine different airline partners on a single award ticket for more than three years. They’ve joined oneworld, and introduced a new distance-based award chart which is meant to support this. We’ve still been waiting. Currently two different airline partners means two different awards.

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However Alaska will finally be adding multi-carrier redemptions “this winter” to allow mixing and matching partners on a single one-way journey. At first they will support this only between the U.S. and Europe, and then “throughout next year” this will expand across regions and partner airlines.


Cathay Pacific First Class

Simplified Earning For Partner Flights

Right now each airline partner earns Mileage Plan miles at a different rate, and also a different rate if you book as an Alaska Airlines codeshare versus booking directly through that airline.

Alaska is going to a single chart for flights booked through Alaska channels: 100% of flown miles in coach (non-basic economy) and 150% for premium economy; 250% for business class; 350% for international first class. That’s harmonizing at generally the top end of the scale.

However in order to earn at that rate, you’ll have to book through Alaska. When some partners got huge bonuses for premium cabin travel seven years ago, Catlin explains, Alaska didn’t offer to sell those flights directly. They now sell 23 partners online, and will go to 30 next year. They don’t want 30 separate earn charts for this – but if you book a partner flight through the partner you’ll see lower earnings.

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Qantas A380 First Class Cabin

Introducing Miles for Experiences

Next year Alaska will introduce “Extras” which will be their experiences and events platform.

This is something that numerous programs, especially in the hotel space but also United and Delta offer. Some of these are cool, but most members don’t pay attention to them – the odds that there’s a good fit that fits a schedule is often perceived a slow, pricing can be high, and they’re cumbersome to discover.

That’s almost a good thing, because otherwise demand for a limited availability product might be too much to handle. The value in brands delivering unique experiences is that their relationships can create connections with other brands and people that a member couldn’t access on their own – play tennis with a world champion, special VIP access to a concert, cooking lessons from a famous chef.

Catlin recognizes that this “Has to scale” and it needs to be “broadly interesting” to members. He calls out SPG Moments are their inspiration, and thinks that “really interesting, unique content, creates a halo or perception that Alaska miles unlock experience.”

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Changes To Upgrade Priority

“Later in 2025” Alaska will re-order how they sort upgrade priority. Within each elite tier, million milers will be at the top of the list and then members will be prioritized “how many elite-qualifying miles they’ve earned – not by how much they paid for their ticket.”

I pressed for details on how elite qualifying miles will be calculated for this. I was told that initially they will “sort based on in-year EQMs” (how many have been earned so far in 2025) but ultimately in 2026 they’ll switch to “rolling EQMs” which takes some additional technical work, since it’s a new, separate qualifying miles counter to look back a year from any given point.

The move to recognize million milers at the top of the upgrade list is interesting. It’s literally the opposite of what American Airlines does, where status as a result of lifetime loyalty is at the bottom of the upgrade list – since only qualifying activity during the most recent 12 months matters.

Catlin explains that Alaska’s million miler status is “difficult to earn” since it counts flown miles only on Alaska. They’ve only just had their first 3 million miler though several more are on the cusp.

Additionally, while Alaska doesn’t waitlist for confirmed upgrades – it has to be available for immediate confirmation when you call in – they’re going to introduce automatic alerts for members to do this so they don’t need to subscribe to third party tools to find out when space is available.

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While a “waitlist would be ideal” and something they “want to work towards,” addressing an immediate member pain point has them automatically notifying members who are on flights where space opens when the member has a guest upgrade certificate in their account.


Alaska Airlines First Class

Who Wins, Who Loses?

There are a few things members do lose in Alaska’s changes. Not announced, but in 2026 the first tier of elites (MVPs) will see their free checked baggage allowance reduced from 2 to 1. That’s closer to industry standard, and a result of their oneworld membership – since they gave this benefit to their own members, they had to offer two checked bags to oneworld ruby members as well and that gets expensive.

At the same time, later in 2025 MVP members will get complimentary upgrades (to both extra legroom coach and first class) for companions traveling on the same flight with them.

Additionally, MVP Gold 75K members get a 50,000 mile bonus plus lounge passes and upgrade certificates today but will have to choose their preferred benefits going forward. There’s no takeaway from the top 100K tier, and they get more choices, but 75Ks will see some loss.

Ultimately though I think most members win out with these changes, which isn’t something I’m often able to say (or have often, over the last 8 years really).

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Alaska Senate committee unveils crime bill package in final weeks of the legislative session

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Alaska Senate committee unveils crime bill package in final weeks of the legislative session


JUNEAU, Alaska (ALASKA BEACON) – With only four weeks left of the legislative session, the Senate Judiciary Committee has merged several bills into a wide-ranging omnibus crime bill. Even with the tight timeline, some lawmakers are optimistic about its chances for passage before the end of the session, Corinne Smith with the Alaska Beacon reports.

The new draft omnibus crime package combines ten bills ranging from raising the age of consent to increasing criminal penalties for AI-generated child sexual abuse material into one large bill supporters hope will have the momentum to pass both the House and the Senate in the next 28 days.

The Senate Judiciary Committee chair Sen. Matt Claman, D-Anchorage, introduced the 55-page omnibus bill on Friday, saying the bills have a stronger prospect as a package.

“I think that increases the likelihood we’ll be able to pass it,” he said in an interview on Monday.

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With one month to go in the second year of the two-year legislative cycle, this is the last opportunity for bills to be passed by the 34th Legislature.

The draft omnibus crime bill was added to House Bill 239, sponsored by House Majority Leader Rep. Chuck Kopp, R-Anchorage, who spoke in support at the hearing on Friday.

“This bill has grown, it’s gone from the sports car to the school bus” he said. “Policies I all support as a bill sponsor.”

Gov. Mike Dunleavy sponsored two bills included in the omnibus package, but did not respond to a request for comment on Tuesday.

The bills included are in various stages. Some have passed the House, while others are being considered by various committees in the House and Senate. Several lawmakers who sponsored bills now included in the omnibus package agreed that politically it could increase chances of passage by May 20.

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Rep. Sarah Vance, R-Homer, sponsored a bill that would create state felony penalties for AI-generated child sexual abuse material. It unanimously passed the House last month.

“I’m excited that it’s included in the omnibus bill, because that shows intent by the Senate to pass the bill,” Vance said on Monday. “So I have great confidence that it will cross the finish line.”

But Claman, who is running for governor, has drawn public criticism for the process of how the omnibus crime bill was put together this session.

Advocates for raising the age of consent — along with the Anchorage Daily News editorial board — criticized Claman for holding a bill to raise the age of consent to 18 in the Senate Judiciary Committee, which passed unanimously by the House last year, in order to be included in the omnibus bill. Critics urged Claman and the committee to pass the bill and allow it to move forward as a stand alone bill toward a full Senate vote and final passage.

Claman has argued that despite limited time left in the session, the bills included have been vetted and the combination package will garner more support among legislators and the governor to pass in the last few weeks of the session.

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“I’ve been in the Legislature now since 2015, and so in the last 11 years, we’ve passed 11 different bills relating to public safety,” he said. “So I think there are ten different measures that we put into the bill, and if we tried to do them all individually, probably wouldn’t get them all passed.”

Claman pointed to an omnibus crime bill, House Bill 66, enacted in 2024, with support from Gov. Mike Dunleavy and across political affiliations. “That’s certainly, I think, the best example,” he said. “So I do have confidence we’ll get it passed.”

Rep. Andrew Gray, D-Anchorage, sponsored House Bill 101, the bill that would raise the age of consent from 16 to 18 years old. Backed by advocates for sexual violence prevention, he said the change in law is essential for protecting teens from sexual exploitation and abuse. Under current law, it’s legal for an adult to have sex with a 16 or 17 year old. But when they are assaulted, teens must prove that they did not consent.

Despite previous disagreement and pushing for a stand alone bill, Gray said Monday he will back the omnibus crime bill in order to see the law changed.

“If that happens, inside an omnibus crime package that has other bills that are also worthy of passage, I’m fine with that,” he said. “I just want the policy to change.”

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The draft omnibus crime bill now contains ten bills that previously stood alone:

  • House Bill 239 — would increase criminal penalties for hit and run incidents so that drivers that cause a death and knowingly failing to stop and render assistance, and establishes mandatory sentencing of four to seven years for a first hit and run felony conviction
  • House Bill 101 — would raise the age of consent from 16 to 18 years old, with provisions to allow consent to sex with someone up to six years older than them. The draft bill also allows 16 and 17 year olds to consensually exchange sexual or explicit messages within the six year close-in-age gap without penalties.
  • Senate Bill 247 — would create state criminal penalties for creating AI-generated images or video that depicts sexually explicit or obscene content involving anyone under 18 years old
  • House Bill 62 — Sponsored by Gov. Mike Dunleavy, the bill would establish a statewide tracking system for sexual assault examination kits, expedite processing times, and ensure that survivors can privately monitor the status of their own kit. 
  • Senate Bill 100 — Also sponsored by the governor, and would establish the crime of organized theft, including mail theft and medical record theft
  • House Bill 242 — would redefine criminal law to prohibit any sexual contact or assault by a health care worker during professional treatment, changing the current law which only applies to patients being unaware of sexual contact or assault for criminal charges to apply. 
  • Senate Bill 17 — would establish the crime of airbag fraud for knowingly selling, installing or manufacturing a counterfeit airbag in a vehicle 
  • House Bill 81 — would establish minor marijuana related convictions to remain confidential on individuals personal records, under certain criteria
  • House Bill 384 —  would expand confidentiality agreements between victims and service providers by updating the definition of “victim counseling center” to include tribal organizations
  • Senate Bill 233 — would reassign the Controlled Substances Advisory Committee from being administered by the Department of Law to the Department of Commerce, Community and Economic Development. 

The new version of Vance’s bill focused on AI-generated child sexual abuse material included in the bill is closer to her initial proposal. Social media controls for minors added by the House were stripped out of the Senate version. Vance said she supports the amended version given First Amendment protections around social media.

“I think that was a wise decision right now, because Alaskans are very mixed on how they feel that we should address social media,” Vance said.

Rep. Sara Hannan, D-Juneau, is the sponsor of House Bill 242, and said she supports her bill being included in the Senate omnibus, but she is still pushing to advance her standalone bill in the House.

“I need people who didn’t serve on the two committees that heard it in the House to understand it,” she said, as the Senate draft will come back to the House for a concurrence vote. “It still helps to educate on the issue.”

Hannan’s legislation follows a high profile case in Juneau last year where the court dropped several charges against a chiropractor because under current law part of the legal definition of sexual assault by a medical provider requires the alleged victim to be unaware the assault is happening.

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“Right now, the victim needs to be unaware, and the perpetrator needs to know that they are unaware,” Hannan said Tuesday. “So to change that in statute, I think is an important policy statement for us to make.”

Hannan said significant policy bills typically take several years to get through the Legislature, with public input, debate and support gathering. But she expressed confidence in the support for the omnibus crime bill in the weeks ahead.

“We’re running the clock down,” she added. “The only downside, from my perspective, is the advocates and the victims that were directly involved in the case that inspired this bill. You know, they get more acknowledgement when it’s the standalone bill… But in the end, if the goal is to change the policy, there’s no downside to it.”

The Senate Judiciary Committee will continue to hold hearings on the crime bill this week and its members have until Friday to introduce amendments before it advances to the Senate floor for a vote. Claman said he expects that to be in the last week of April.

This story has been republished with permission from the Alaska Beacon.

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Hawaiian, Alaska reservation systems merge: Big changes for travelers start April 22

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Hawaiian, Alaska reservation systems merge: Big changes for travelers start April 22


HONOLULU (KHON2) — It’s the biggest milestone yet in the Hawaiian Airlines merger with Alaska Airlines.

Starting Wednesday, April 22, Hawaiian Airlines and Alaska will operate as one, powered by a single passenger reservation system, essentially the technology behind your entire travel experience.

“The system that connects all of the programs that our guests use, things like our websites, our app, our Atmos rewards program, our Huaka’i program, all of those systems, including employee tools, will be updated as of tomorrow to a more modern single passenger service system that will allow a more stream streamlined and seamless guest experience for all those that are traveling on either Alaska or Hawaiian that will allow a more stream streamlined and seamless guest experience for all those that are traveling on either Alaska or Hawaiian,” said Alisa Onishi, Hawaiian Airlines Marketing Manager.

By midnight tonight, the Hawaiian app goes dark, replaced by a new combined Alaska-Hawaiian platform, marking a major shift in how you book and manage your flights.

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“If you download our new single Alaska-Hawaiian app, you’ll be able to manage your bookings all in one place, make changes, cancellations and a lot more self-service features that our guests have been asking us for for quite some time now that you couldn’t do on the old app,” said Onishi.

Behind the scenes, this moment has been three years in the making. Alaska announced its $1.9 billion acquisition back in 2023, with approvals and integration steps unfolding through 2024 and 2025.

At the airport, much will look the same, but the process is getting an upgrade. Travelers are encouraged to check in ahead of time, using the new app, then use updated bag tag stations to print tags and drop bags faster.

“You scan your boarding pass, prints out the bag tags. You can pay or prepay online or pay at the stations and then drop your bag, so you’ll get through the airport a lot quicker,” said Onishi.

Airline officials said the goal is a more seamless, self-service experience, something customers have been asking for.

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Still, not everyone is convinced.

“Even today, when I was trying to get my boarding passes, there was a Hawaiian-Alaskan app that I went to, and then it referred me back to the Hawaiian app. So I didn’t know what application I was supposed to be using, but ultimately, it worked out to a point,” said Ethan Christensen, who was standing in line at customer service to confirm his flight for tomorrow. “But yeah, we’ll see. Hopefully, it gets better. I mean, I know these things take time, especially when you’re kind of merging two big things like this, but the outlook is positive for me because I know it’s a good airline. Hopefully it stays that way.”

The call centers are not going away, and customer service desks will remain at the airports for those who need one-on-one help.

Airline leaders acknowledge the transition so far hasn’t been perfect, but said this milestone is meant to fix many of those issues.

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Alaska’s embattled economic development agency approves $700,000 PR budget

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Alaska’s embattled economic development agency approves 0,000 PR budget


The Anchorage headquarters of the Alaska Industrial Development and Export Authority, or AIDEA. (Nathaniel Herz/Northern Journal)

The state agency leading some of Alaska’s most polarizing development projects has approved a new communications budget, saying it needs to do a better job telling its own story amid attacks from critics.

The state-owned Alaska Industrial Development and Export Authority is run by a former chief of staff to Gov. Mike Dunleavy and is charged with promoting economic growth and expanding natural resource extraction and exports.

It is leading work to develop state-owned oil leases in the Arctic National Wildlife Refuge and also hopes to build two controversial new roads to access mining prospects in Northwest Alaska and outside of Anchorage.

Those projects have drawn sharp opposition from conservation organizations and other critics, including lawsuits, critical op-eds and campaigns that have labeled the agency “Bad AIDEA” and caricatured its leaders.

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At a meeting in Ketchikan this month, board members, with no public discussion, authorized AIDEA’s staff to spend up to $700,000 a year on a new communications budget — formalizing a plan that the agency says was previously budgeted inconsistently through spending on individual projects.

The new communications plan, the agency said in its formal resolution authorizing the spending, will “ensure proper public engagement, transparency, and stewardship of the authority’s mission.” The money could go toward trade shows and conferences, responding to media inquiries and “other communications-related needs,” according to the resolution.

The agency’s executive director, Randy Ruaro, referred questions about the plan to Dave Stieren, an AIDEA employee who ran an advertising agency and hosted a conservative talk radio show before joining the Dunleavy administration.

AIDEA Executive Director Randy Ruaro listens to comments during a news conference held by Gov. Mike Dunleavy to discuss the future of energy in Alaska in Anchorage on Jan. 6, 2025. (Marc Lester / ADN)

Stieren said he could not provide exact figures on AIDEA’s past communications spending, but he acknowledged that the new plan should allow the agency to meaningfully boost its public profile.

The $700,000 a year, he added, is a limit, and the agency will set a final budget through a request for proposals process.

“Mothership AIDEA has done, frankly, little to nothing on a consistent basis to tell our story,” Stieren said in an email — particularly when it comes to its loan programs that have helped finance tourism and hospitality businesses, like the Alaska Club fitness chain and Anchorage’s Bear Tooth pizza restaurant and theater.

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“We’re far more than roads,” Stieren said. “But since we’ve really not promoted or showcased our efforts in traditional finance areas, I understand the narrative or lack thereof that folks may have.”

Stieren has also personally defended AIDEA on social media, including over the weekend — when he posted a conservative news website’s positive story about an agency-owned shipyard and said that “when commie libs attack AIDEA, they attack projects like this.”

A social media post by AIDEA employee Dave Stieren. (Screenshot)

AIDEA’s board chair, Bill Kendig, declined to answer questions about approval of the new communications budget when reached by phone.

At the Ketchikan meeting, one AIDEA critic, Melis Coady, credited the agency with formalizing communications spending as a “step toward accountability.” But she said that the plan doesn’t “deliver the transparency it describes” because it gives Ruaro, the executive director, authority to approve communications spending, and only requires that he report it to the board if asked.

“The authorization is broad, the dollar amount is undefined, and expenditures are approved solely by the executive director,” said Coady, who leads a conservation group called the Susitna River Coalition.

Ruaro, in an email, said AIDEA will issue reports on communications to board members “whether requested or not.”

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Nathaniel Herz is an Anchorage-based reporter. Subscribe to his newsletter, Northern Journal, at northernjournal.com.





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