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CONCORD, NH — If you hear strange sounds or see unusual activity at the Concord Hospital campus on Wednesday, everything is OK … it is only a drill.
Concord Hospital Health System and the New Hampshire Department of Homeland Security will conduct an “armed intruder” drill at the hospital. This is the third such drill happening with the hospital’s affiliates. Drills were also held in Franklin and Laconia earlier this year.
John Duval, the hospital’s director of security, said safety and training have been consistent priorities for security staff. However, security staffers, who also worked with hospital staff to ensure they were prepared, had not done extensive training since the end of the pandemic. Duval has also been named to a new state commission focused on hospital safety.
A few events nationally led the team to “revisit our policy” and shift the focus from active shooter to armed intruder.
“There have been situations, not only in the United States but across the world, where the killing of people in one incident happens in other ways other than firearms,” he said.
Duval said security and medical staff needed to be focused on the person and the weapon, not just a gun. The security staff then rewrote many of the protocols over the course of about two years. During all of last year, employees at all three hospitals were trained with the new policies.
Eric Crane, a security program manager at the hospital, said employees worked on functional exercises, testing their eternal response to an event. Every department and employee was involved in hundreds of activities. The events and exercises were “short in duration” but meant to get employees to focus on what was happening at the hospital before outside personnel arrived to assist.
“Our policy speaks to avoid, hide, and fight,” he said.
Previously, the policy was run, hide, and fight, but that often led to hundreds of employees all converging on exits, causing clusters of activity and chaos. By avoiding, employees create distance, and in many ways, Duval said, they are safer, too.
Crane said he would act as an armed intruder and then instruct the staff to react to the scenario chosen for the training so the drill would be as realistic as possible. Hospital staff, he said, performed the tasks before work, during breaks and lunch hours, and after regular work hours, so their day-to-day activities focused on patient care were not affected by the training.
Security officials conducted debriefings after the training to analyze each department’s successes. Crane said each employee reacted differently to each scenario; some found their heart rates rising, while others had to address the emotionality of the training.
“The reactions have been quite positive,” Crane said.
Duval said each department now had safety and escape plans based on the training. And every employee, too, has their plans, he said.
“We want them to keep this, not on the front burner,” he said. “Awareness. Don’t come to work afraid; come to work aware. And when you do that, you can do your job, reasonably safe, and the employee will be successful when they are mindful of their options.”
After all the training, Duval and Crane raised the level beyond the hospitals to include outside law enforcement, fire and rescue teams, and other entities involved with emergency rooms. When there is conflict in a hospital, Duval said, it was often in an emergency department, even though it could happen anywhere in the building. But it was usually focused on a specific crisis incident.
While law enforcement and firefighters will be involved, the focus will not be on their activities and reactions as much as on the reactions of the hospital staff and security.
Franklin was held in May, and Laconia in August. After Wednesday’s work, the security officials will assess how everything went and then proceed.
Duval and Crane said the hospitals had excellent working relationships with law enforcement partners around the county and were fortunate to have built rapport with the departments.
The drill will start at Concord Hospital around 10 a.m. on Wednesday, Sept. 25.
Local News
A new photo has been released of the victim in a nearly 30-year-long unsolved murder case, in the hope of finding any new potential witnesses in the cold case, New Hampshire officials said.
“Our family wants to know what happened, who did this and why,” the family of Rosalie Miller said in a press release. “We miss her and want to give her peace.”
Miller was last seen on December 8, 1996 at her apartment in Manchester. At the time of her disappearance, Miller had plans on meeting friends in the Auburn, New Hampshire area, officials said.
Her body was found on January 20, 1997 in a partially wooded spot on a residential lot along the Londonderry Turnpike in Auburn, officials said in the release.
The autopsy report declared Miller’s death a homicide by asphyxiation due to ligature strangulation, N.H. officials wrote.
As part of a new effort to garner public help with the case, an “uncirculated” photo of Miller, 36, is being distributed “in hopes it may jog the memory of someone who saw or spoke with her in the winter of 1996,” Attorney General John M. Formella and New Hampshire State Police Colonel Mark B. Hall announced on behalf of the New Hampshire Cold Case Unit in a joint press release.
Investigators are especially hoping to talk to anyone who was in contact with Miller in December of 1996 or anyone “who may have seen her in the vicinity of the Londonderry Turnpike in Auburn during that time,” officials said in the release.
“We are releasing this new photograph today because we believe someone out there has information, perhaps a detail they thought was insignificant at the time, that could be the key to solving this case and bringing justice for Rosalie and those who loved her,” Senior Assistant Attorney General R. Christopher Knowles, New Hampshire Cold Case Unit Chief said in the release.
The New Hampshire Cold Case Unit encourages anyone with any amount of information to contact the group at [email protected] or (603) 271-2663.
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A Massachusetts man was flown to the hospital after he was struck by a car when he stepped out of his vehicle in the breakdown lane of Interstate 93 in Londonderry, New Hampshire, on Saturday morning.
State police say 40-year-old Felix Matos Medina, of Lawrence, had stopped on the right side of I-93 south at Exit 5 just before 11 a.m. to investigate a possible mechanical issue. He was struck shortly after he stepped out of his vehicle by a Chevrolet Malibu and sustained serious injuries.
Medina was taken by medical helicopter to Lahey Hospital and Medical Center in Burlington, Mass., police said. There was no immediate update on his condition.
I-93 southbound was closed near Exit 5 for about 30 minutes to facilitate the medical helicopter’s landing. One lane remained closed for several hours to accommodate crash reconstruction and on-scene investigation.
The driver who struck Medina, identified as David Jodoin, stopped at the scene and is cooperating with investigators, according to police. No charges have been filed at this time, but all aspects of the crash remain under investigation at this time.
Anyone with information that may assist the investigation is asked to contact Trooper Evan Puopolo at 603-451-9784.
State police are also reminding all New Hampshire drivers that Sherrill’s Law requires motorists approaching a stopped vehicle displaying warning signals to slow down and give plenty of space. Drivers are also required to move out of partially or wholly blocked lanes when it’s safe to do so.
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