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DC's 911 dispatch system experiences another outage; OUC reviewing

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DC's 911 dispatch system experiences another outage; OUC reviewing


D.C.’s 911 dispatch system was down for several minutes Friday, according to the city’s Office of Communications.

Officials said the city’s Computer-Aided Dispatch (CAD) system experienced a connectivity disruption around 5:15 p.m.

CAD is used for dispatching D.C. Fire and EMS and Metropolitan Police Department personnel.

During the outage, public safety agencies transitioned to manual dispatch. The issue was resolved within 20 minutes, according to officials.

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Officials said the OUC is still able to process and receive 911 calls during CAD outages.

The outage comes one week after a 5-month-old died while the call center was experiencing technical difficulties.

RELATED | DC police investigate death of infant in Northwest as call center experiences tech issues

The Office of Unified Communications (OUC) blamed the August 2 outage on a contractor’s software update, saying the update was installed incorrectly.

The contractor was fired, 7News learned Monday.

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On Friday, August 9, 7News spoke with Public Safety Advocate and long-time OUC watchdog Dave Statter.

According to Statter, this is the sixth outage since May 23.

READ MORE | 7News pushes DC’s 911 call center for answers on system disruptions

“They don’t know where all the units for D.C. Fire and EMS are located without the computer, and there’s a lot of information they don’t have, and they have to basically use pencil and paper or pen and paper to pass notes to each other to make sure everything is done right,” Statter told 7News.

“They haven’t answered what is happening with all this, why does this keep happening at OUC…They shouldn’t lose the computers this often,” Statter added.

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The Office of the Chief Technology Officer and the OUC are reviewing the latest outage, according to officials



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At Washington, D.C. show, Springsteen announces all-star Oct. 3 Power to the People Festival

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At Washington, D.C. show, Springsteen announces all-star Oct. 3 Power to the People Festival


ROB DeMARTIN

Bruce Springsteen, shown performing in Minneapolis on March 31.

At his May 27 concert with The E Street Band at Nationals Park in Washington, D.C., Bruce Springsteen made news not just by exhorting “Let ‘em hear you at the fucking White House!” before the chant-along “ICE Out Now!” line of “Streets of Minneapolis,” but by telling the crowd about an upcoming protest concert.

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“In the future, we want to keep raising our voices for hope and justice, together,” Springsteen said. “Tom Morello and I will be back again here in D.C. on Oct. 3 for another night of music and resistance. The first-ever Power to the People Festival will be announced to the world, tomorrow. But you’re hearing about it first, here, tonight!

“Tom will be there, Dave Matthews, The Foo Fighters. My friends The Dropkick Murphy will be there. I’ll be back guesting and playing on a few songs with Tom and his band. We encourage you to come out and make a goddamn ruckus along with us.”

Morello, of Rage Against the Machine and other bands, has been performing with Springsteen and the E Street Band on their current tour, which will end May 30 at the Xfinity Mobile Arena in Philadelphia.

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Since launching in September 2014, NJArts.net, a 501(c)(3) organization, has become one of the most important media outlets for the Garden State arts scene. And it has always offered its content without a subscription fee, or a paywall. Its continued existence depends on support from members of that scene, and the state’s arts lovers. Please consider making a contribution of any amount to NJArts.net via PayPal, or by sending a check made out to NJArts.net to 11 Skytop Terrace, Montclair, NJ 07043.

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Theaters and thespians from the D.C. region honored at the 42nd Annual Helen Hayes Awards

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Theaters and thespians from the D.C. region honored at the 42nd Annual Helen Hayes Awards


By D. Kevin McNeir
Special to The AFRO 

Theatre Washington honored the region’s stellar theater community during the 42nd Annual Helen Hayes Awards, held at The Anthem on the District Wharf on May 18.

Paris Francesca, a multi-time nominee, wins her first Helen Hayes Award for Outstanding Costume Design for her work on “Not Your Mother’s Goose!” at Adventure Theatre MTC, a children’s theater founded in 1951 in Glen Echo, Md. Francesca was honored during the 42nd annual awards ceremony on May 18, sponsored by Theatre Washington, at The Anthem on the District Wharf. Credit: Photo Courtesy Nina Palazzolo

This year’s ceremony, hosted by actors Felicia Curry and Derrick Truby, and actor/director Holly Twyford, included performances from the Helen Hayes Awards Ensemble that illustrated the creativity of the local theater community. 

The most-awarded productions of the evening included “Damn Yankees” from Arena Stage with eight honors, followed by “The Inheritance: Parts One and Two” from Round House Theatre, and “Professor Woland’s Black Magic Rock Show” from Spooky Action Theater, each with five honors. Both Arena Stage and Round House Theatre picked up an additional award for “Fremont Ave.,” and “Bad Books,” respectively. 

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Amy Austin, president and CEO of Theatre Washington, an alliance that promotes an environment of creative and diverse regional theaters, said with a tradition that spans 42 years of recognizing the best in the industry, those who win or are nominated for an award consider it among the highlights of their career. 

“Many people who live in the D.C. area may be unfamiliar with the Helen Hayes Awards, unless they’re part of the theater community,” Austin said. “But for us, it represents a major accomplishment – it means you’ve been recognized by your peers which is something that doesn’t come easy in this profession.”

“And while we may not have the glitz and glamour of Broadway in New York City, Washington, D.C., has a proud legacy of its own within the theater world. Arena Stage has been here for over 75 years – even before The Kennedy Center. And rather than yield to the discriminatory practices prevalent in the 1950s when it opened, Arena Stage, under the direction of its first artistic director and co-founder, Zelda Fichandler, bears the distinction of being the first racially integrated theater in Washington, D.C.,” Austin continued. “There’s something for everyone on the stages in this region – from Shakespeare’s ‘Merry Wives’ being set in the Caribbean to works being done in both Spanish and English.”

Native Washingtonian Ashleigh King, who served as co-director and choreographer for the awards, said this year’s theme, “Make a Scene,” speaks to the power of words which in a city like D.C., often have life or death implications. 

“Through the words delivered by the actors, staged theatrical performances remind us of the transformative power of empathy and often share portraits of cultures different from one’s own,” King said. “The theaters in the region are among the most diverse in the country with some working with huge budgets and others with more limited funds producing works from church basements. But none of them are afraid to take risks and they’re willing to make bold statements.”

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Actors from the Greater Washington area pause for a photograph during the 42nd Annual Helen Hayes Awards, sponsored by Theatre Washington, on May 18, at The Anthem on the District Wharf. The ensemble of actors, who performed during the awards ceremony, represent various theaters located throughout the area. Credit: Photo Courtesy Nina Palazzolo

“For two hours, a room full of strangers hear stories, listen to those around them react with laughter and applause, and are touched by human experiences that they may not have felt for a while or ever. But they feel them,” Kind added. “And while change may not happen overnight, those feelings people experienced during a performance go with them as they move forward in their own lives.”

Austin agreed and said this year’s ceremony and chosen theme showcase “the essential role of theater in today’s world as both an art form and a platform for conversation, change, and reflection.” 

The Helen Hayes Awards honored work presented during the 2025 calendar year from 149 eligible productions, including 42 musicals, 107 plays, and 33 world premieres. Awards were presented across 41 categories, including gender-inclusive performance categories. 

Austin said as the awards platform has continued to expand, even smaller theater companies and part-time actors find encouragement.

“Since our founding in 1983, Theatre Washington has emerged as the official representative for the area’s robust and diverse theater scene,” Austin said. “Some only have about 100 seats, while others put on productions in churches or are run by immigrants from Eastern Europe. But even if an actor or a stagehand cannot commit to making theater a full-time job, they can be part of the theatrical community. So, everyone gets a chance to both participate and to be recognized.” 

“We’re the only large scale awards system for the theater community in Washington, D.C. – at least for now. And it’s an opportunity that becomes more exciting each year.”

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Woman shot at Laurel Cinco de Mayo event plans legal action

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Woman shot at Laurel Cinco de Mayo event plans legal action


Weeks after a Cinco de Mayo celebration turned violent in Prince George’s County, a woman shot outside a Laurel restaurant says she remains traumatized by the ordeal. FOX 5 D.C.’s Shomari Stone has the exclusive. 



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