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Over half a million Roku accounts compromised in second cybersecurity breach

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Over half a million Roku accounts compromised in second cybersecurity breach

Recently, Roku has faced significant security challenges, with two separate cyberattacks occurring within a short span. 

The streaming giant confirmed that over half million Roku user accounts were compromised through credential-stuffing attacks in a second incident.

Man using a Roku remote (Roku)

What happened: A breakdown of the incidents

The first of these incidents was detected earlier this year when Roku’s security systems noticed unusual activity in about 15,000 user accounts. Investigations revealed that these breaches were due to credential stuffing, where attackers used login information stolen from other services to access Roku accounts. Fortunately, Roku confirmed that there was no compromise of their systems and the credentials used were obtained from external sources.

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The situation escalated with a second, larger-scale incident involving approximately 576,000 accounts. In fewer than 400 of these cases, malicious actors logged in and unauthorized purchases of streaming service subscriptions and Roku hardware products were made. However, sensitive user information, including full credit card numbers or other full payment information, remained secure.

Roku has over 80 million active accounts, and the affected accounts represent a small fraction of their user base. The company posted a statement on its website, saying, “We sincerely regret that these incidents occurred and any disruption they may have caused. Your account security is a top priority, and we are committed to protecting your Roku account.”

MORE: HOW TO FIND OUT WHO’S SPYING ON YOU

Roku’s proactive measures

In response to these security breaches, Roku has taken four proactive steps.

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1. Password Resets: All affected accounts have had their passwords reset.

2. Direct Notifications: Roku has been notifying affected customers directly.

3. Refunds and Reversals: Charges made during the breach are being refunded or reversed.

4. Two-Factor Authentication: Roku has rolled out two-factor authentication (2FA) for all accounts to provide an additional layer of security.

NATIONWIDE ALERT: SMS PHISHING ATTACKS TARGET TOLL ROAD CUSTOMERS

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MORE: HOW TO PROTECT YOURSELF FROM STREAMING HACKS

How you can help protect your account

Roku emphasizes the importance of user participation in securing accounts. Here are a few recommendations:

  • Strong, Unique Passwords: Users are urged to create robust passwords that are unique to their Roku accounts. You might want to consider using a password manager to generate and store your passwords securely.
  • Vigilance: Roku advises users to be vigilant against suspicious communications and to contact customer support if unsure about the authenticity of a request.
  • Stay Informed: Users should regularly check their emails for communications from Roku and log into their accounts to review charges.

What to do if you’ve been hacked

If it has already happened, and you’ve been hacked, then you should take immediate action to minimize the damage and secure your device. Here are some steps that you can follow.

Change your Roku passwords

If hackers have recorded your passwords, they could access your online accounts and steal your data or money. ON ANOTHER DEVICE (i.e., your laptop or desktop), you should change your passwords for all your important accounts, such as email, banking, social media, etc. You want to do this on another device so the hacker isn’t’ recording you setting up your new password on your hacked device. And you should also use strong and unique passwords that are hard to guess or crack. You can also use a password manager to generate and store your passwords securely.

Enable two-factor authentication: Two-factor authentication prevents credential-stuffing attacks by adding an additional layer of security to your Roku account. It works by prompting you to enter a time-sensitive code along with your username and password. This prevents hackers from breaking into your account with just a stolen password.

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Monitor your accounts and transactions

You should check your online accounts and transactions regularly for any suspicious or unauthorized activity. If you notice anything unusual, report it to the service provider or authorities immediately. You should also review your credit reports and scores to see if there are any signs of identity theft or fraud.

Use identity theft protection

Identity Theft protection companies can monitor personal information like your home title, Social Security Number, phone number and email address and alert you if it is being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

One of the best parts of using an identity theft protection company is that it could include identity theft insurance of up to $1 million to cover losses and legal fees and a white-glove fraud resolution team where a U.S.-based case manager helps you recover any losses. See my tips and best picks on how to protect yourself from identity theft.

Contact your bank and credit card companies

If hackers have obtained your bank or credit card information, they could use it to make purchases or withdrawals without your consent. You should inform your bank and credit card companies of the situation. They can help you freeze or cancel your cards, dispute any fraudulent charges and issue new cards for you.

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Alert your contacts

If hackers have accessed your email or social media accounts, they could use them to send spam or phishing messages to your contacts. They could also impersonate you and ask for money or personal information. You should alert your contacts and warn them not to open or respond to any messages from you that seem suspicious or unusual. 

Hacker on a laptop (Kurt “CyberGuy” Knutsson)

MORE: HACKERS USE PIRATED SOFTWARE TO HIJACK MAC, ANDROID AND WINDOWS DEVICES

Kurt’s key takeaways

Roku’s recent experiences highlight digital service providers’ ongoing challenges in securing user data against increasingly sophisticated cyberthreats. By implementing stronger security measures and fostering user awareness, Roku aims to safeguard against future incidents. The adoption of two-factor authentication is a significant step forward, ensuring that the security of user accounts is not solely dependent on passwords.

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How has the recent surge in cyberattacks affected your trust in digital platforms, and what actions should companies take to regain your confidence? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

Answers to the most asked CyberGuy questions:

Copyright 2024 CyberGuy.com. All rights reserved.

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Here’s your first look at Kratos in Amazon’s God of War show

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Here’s your first look at Kratos in Amazon’s God of War show

Amazon has slowly been teasing out casting details for its live-action adaptation of God of War, and now we have our first look at the show. It’s a single image but a notable one showing protagonist Kratos and his son Atreus. The characters are played by Ryan Hurst and Callum Vinson, respectively, and they look relatively close to their video game counterparts.

There aren’t a lot of other details about the show just yet, but this is Amazon’s official description:

The God of War series storyline follows father and son Kratos and Atreus as they embark on a journey to spread the ashes of their wife and mother, Faye. Through their adventures, Kratos tries to teach his son to be a better god, while Atreus tries to teach his father how to be a better human.

That sounds a lot like the recent soft reboot of the franchise, which started with 2018’s God of War and continued through Ragnarök in 2022. For the Amazon series, Ronald D. Moore, best-known for his work on For All Mankind and Battlestar Galactica, will serve as showrunner. The rest of the cast includes: Mandy Patinkin (Odin), Ed Skrein (Baldur), Max Parker (Heimdall), Ólafur Darri Ólafsson (Thor), Teresa Palmer (Sif), Alastair Duncan (Mimir), Jeff Gulka (Sindri), and Danny Woodburn (Brok).

While production is underway on the God of War series, there’s no word on when it might start streaming.

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300,000 Chrome users hit by fake AI extensions

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300,000 Chrome users hit by fake AI extensions

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Your web browser may feel like a safe place, especially when you install helpful tools that promise to make your life easier. But security researchers have uncovered a dangerous campaign in which more than 300,000 people installed Chrome extensions pretending to be artificial intelligence (AI) assistants. Instead of helping, these fake tools secretly collect sensitive information like your emails, passwords and browsing activity.

They used familiar names like ChatGPT, Gemini and AI Assistant. If you use Chrome and have installed any AI-related extension, your personal information may already be exposed. Even worse, some of these malicious extensions are still available today, putting more people at risk without their knowing.

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More than 300,000 Chrome users installed fake AI extensions that secretly harvested sensitive data. (Kurt “CyberGuy” Knutsson)

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What you need to know about fake AI extensions

Security researchers at browser security company LayerX discovered a large campaign involving 30 malicious Chrome extensions disguised as AI-powered assistants (via BleepingComputer). Together, these extensions were installed more than 300,000 times by unsuspecting users.

Some of the most popular extensions included names like AI Sidebar with 70,000 users, AI Assistant with 60,000 users, ChatGPT Translate with 30,000 users, and Google Gemini with 10,000 users. Another extension called Gemini AI Sidebar had 80,000 users before it was removed.

These extensions were distributed through the official Chrome Web Store, which made them appear legitimate and trustworthy. Even more concerning, researchers found that many of these extensions were connected to the same malicious server, showing they were part of a coordinated effort.

While some extensions have since been removed, others remain available. This means new users could still unknowingly install them and expose their personal data. Here’s the list of the affected extensions:

  • AI Assistant
  • Llama
  • Gemini AI Sidebar
  • AI Sidebar
  • ChatGPT Sidebar
  • Grok
  • Asking ChatGPT
  • ChatGBT
  • Chat Bot GPT
  • Grok Chatbot
  • Chat With Gemini
  • XAI
  • Google Gemini
  • Ask Gemini
  • AI Letter Generator
  • AI Message Generator
  • AI Translator
  • AI For Translation
  • AI Cover Letter Generator
  • AI Image Generator ChatGPT
  • Ai Wallpaper Generator
  • Ai Picture Generator
  • DeepSeek Download
  • AI Email Writer
  • Email Generator AI
  • DeepSeek Chat
  • ChatGPT Picture Generator
  • ChatGPT Translate
  • AI GPT
  • ChatGPT Translation
  • ChatGPT for Gmail

FAKE AI CHAT RESULTS ARE SPREADING DANGEROUS MAC MALWARE

These malicious tools were listed in the official Chrome Web Store, making them appear legitimate and trustworthy. (LayerX)

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How the fake AI Chrome extension attack works

These fake extensions pretend to offer helpful AI features, such as translating text, summarizing emails, or acting as an AI assistant. But behind the scenes, they quietly monitor what you are doing online.

Once installed, the extension gains permission to view and interact with the websites you visit. This allows it to read the contents of web pages, including login screens where you enter your username and password.

In some cases, the extensions specifically targeted Gmail. They could read your email messages directly from your browser, including emails you received and even drafts you were still writing. This means attackers could access private conversations, financial information and sensitive personal details.

The extensions then sent this information to servers controlled by the attackers. Because they loaded content remotely, the attackers could change their behavior at any time without needing to update the extension.

Some versions could also activate voice features through your browser. This could potentially capture spoken conversations near your device and send transcripts back to the attackers.

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If you installed one of these extensions, attackers may already have access to extremely sensitive information. This includes your email content, login credentials, browsing habits and possibly even voice recordings.

We reached out to Google for comment, and a spokesperson told CyberGuy that the company “can confirm that the extensions from this report have all been removed from the Google Web Store.”

BROWSER EXTENSION MALWARE INFECTED 8.8M USERS IN DARKSPECTRE ATTACK

Once installed, the extensions could read emails, capture passwords, monitor browsing activity and send the data to attacker-controlled servers. (Bildquelle/ullstein bild via Getty Images)

7 ways you can protect yourself from malicious Chrome extensions

If you have ever installed an AI-related Chrome extension, taking a few simple precautions now can help protect your accounts and prevent further damage.

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1) Remove any suspicious or unused browser extensions

On a Windows PC or Mac, open Chrome and type chrome://extensions into the address bar. Review every extension listed. If you see anything unfamiliar, especially AI assistants you don’t remember installing, click “Remove” immediately. Malicious extensions depend on going unnoticed. Removing them stops further data collection and cuts off the attacker’s access to your information.

2) Change your passwords

If you installed any suspicious extension, assume your passwords may be compromised. Start by changing your email password first, since email controls access to most other accounts. Then update passwords for banking, shopping and social media accounts. This prevents attackers from using stolen credentials to break into your accounts.

3) Use a password manager to create and protect strong passwords

A password manager generates unique, complex passwords for each account and stores them securely. This prevents attackers from accessing multiple accounts if one password is stolen. Password managers also alert you if your login credentials appear in known data breaches, helping you respond quickly and protect your identity. Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.

4) Install strong antivirus software and keep it active

Good antivirus software can detect malicious browser extensions, spyware, and other hidden threats. It scans your system for suspicious activity and blocks harmful programs before they can steal your information. This adds an important layer of protection that works continuously in the background to keep your device safe. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.

5) Use an identity theft protection service

Identity theft protection services monitor your personal data, including email addresses, financial accounts, and Social Security numbers, for signs of misuse. If criminals try to open accounts or commit fraud using your information, you receive alerts quickly. Early detection allows you to act fast and limit financial and personal damage. See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com.

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6) Keep your browser and computer fully updated

Software updates fix security vulnerabilities that attackers exploit. Enable automatic updates for Chrome and your operating system so you always have the latest protections. These updates strengthen your defenses against malicious extensions and prevent attackers from taking advantage of known weaknesses.

7) Use a personal data removal service

Personal data removal services scan data broker websites that collect and sell your personal information. They help remove your data from these sites, reducing what attackers can find and use against you. Less exposed information means fewer opportunities for criminals to target you with scams, identity theft or phishing attacks.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

Kurt’s key takeaway

Even tools designed to make your life easier can become tools for cybercriminals. Malicious extensions often hide behind trusted names and convincing features, making them difficult to spot. You can significantly reduce your risk by reviewing your browser extensions regularly, removing anything suspicious and using protective tools like password managers and strong antivirus software.

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Have you checked your browser extensions recently? Let us know your thoughts by writing to us at Cyberguy.com.

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Anthropic refuses Pentagon’s new terms, standing firm on lethal autonomous weapons and mass surveillance

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Anthropic refuses Pentagon’s new terms, standing firm on lethal autonomous weapons and mass surveillance

Less than 24 hours before the deadline in an ultimatum issued by the Pentagon, Anthropic has refused the Department of Defense’s demands for unrestricted access to its AI.

It’s the culmination of a dramatic exchange of public statements, social media posts, and behind-the-scenes negotiations, coming down to Defense Secretary Pete Hegseth’s desire to renegotiate all AI labs’ current contracts with the military. But Anthropic, so far, has refused to back down from its two current red lines: no mass surveillance of Americans, and no lethal autonomous weapons (or weapons with license to kill targets with no human oversight whatsoever). OpenAI and xAI had reportedly already agreed to the new terms, while Anthropic’s refusal had led to CEO Dario Amodei being summoned to the White House this week for a meeting with Hegseth himself, in which the Secretary reportedly issued an ultimatum to the CEO to back down by the end of business day on Friday or else.

In a statement late Thursday, Amodei wrote, “I believe deeply in the existential importance of using AI to defend the United States and other democracies, and to defeat our autocratic adversaries. Anthropic has therefore worked proactively to deploy our models to the Department of War and the intelligence community.”

He added that the company has “never raised objections to particular military operations nor attempted to limit use of our technology in an ad hoc manner” but that in a “narrow set of cases, we believe AI can undermine, rather than defend, democratic values” — going on to specifically mention mass domestic surveillance and fully autonomous weapons. (Amodei mentioned that “partial autonomous weapons … are vital to the defense of democracy” and that fully autonomous weapons may eventually “prove critical for our national defense,” but that “today, frontier AI systems are simply not reliable enough to power fully autonomous weapons.” He did not rule out Anthropic acquiescing to the military’s use of fully autonomous weapons in the future but mentioned that they were not ready now.)

The Pentagon had already reportedly asked major defense contractors to assess their dependence on Anthropic’s Claude, which could be seen as the first step to designating the company a “supply chain risk” – a public threat that the Pentagon had made recently (and a classification usually reserved for threats to national security). The Pentagon was also reportedly considering invoking the Defense Production Act to make Anthropic comply.

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Amodei wrote in his statement that the Pentagon’s “threats do not change our position: we cannot in good conscience accede to their request.” He also wrote that “should the Department choose to offboard Anthropic, we will work to enable a smooth transition to another provider, avoiding any disruption to ongoing military planning, operations, or other critical missions. Our models will be available on the expansive terms we have proposed for as long as required.”

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